Install downloaded Premiere Elements 13 (Win) on Mac
I have de-activated the prog on the PC; how do I download a Mac version?
I had downloaded and installed windows versions of Prem. El. and PhS. El. on my windows laptop; now that I've got a Macbook I want to install the programme on that instead. How do I proceed?
angust
Are you dealing with downloads that you have purchased or just talking about tryouts?
If you have downloaded purchased Premiere Elements 13 Windows installation files with a serial number, you cannot use those installation files on a Mac computer.
If you want a downloaded purchased Premiere Elements 13 Mac, you need to purchase Premiere Elements 13 Mac with its own serial number for your Macbook.
If your original purchase gave you a box packaging of the product, you found that you had 2 installation disc - one for Windows and one for Mac. In that
case, you could install Premiere Elements 13 Mac on Mac from the Mac installation disc.
Please clarify the details.
Thank you.
ATR
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While installing Adobe Premiere Elements 10 for Mac my installation encountered errors. Got about 42% and then crashed with an Exit error Code 7.
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I have screengrabs:This is the correct forum http://forums.adobe.com/community/premiere_elements
And, some information to help with install problems
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7
and
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Chat http://www.adobe.com/support/download-install/supportinfo/
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There are several numbers on the back of the DVD box. I assumed the serial number was the long number above the bar code on the right - < removed > - but that doesn't fill the spaces and I don't get the 'NEXT' button.
The instructions say that the serial number will start with 1057 - so I tried added that to the beginning of the number above. Didn't work.
There is also a PN number on the back of the box, and a shorter number under a bar code on the left - < removed >
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Just bought this online and downloaded but for past two days having problems on my Macbook Pro 13 running 10.7.3. After FIRST backing up my HD and formatting to non-case sensitive (what?? why did I need to do that?) then reinstalling.... I get this error:
Exit Code: 24
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 0 warning(s)
ERROR: DW001: Set payload cancelled status
ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "install" but no resultState
ERROR: DW049: Payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} has an action "install" but no resultState
ERROR: DW049: Payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} has an action "install" but no resultState
ERROR: DW049: Payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} has an action "install" but no resultState
ERROR: DW049: Payload {52411D2C-81DD-442F-81C7-D867F6D73491} has an action "install" but no resultState
ERROR: DW049: Payload {60CB5C6D-5B99-45D3-BAB5-E7728182101E} has an action "install" but no resultState
ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "install" but no resultState
ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState
ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "install" but no resultState
ERROR: DW049: Payload {BC5880C9-E055-4E57-826A-749E79C498C2} has an action "install" but no resultState
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I must say the Adobe site does not appear very user-friendly when it comes to support and after downloading the "advisor" application it wants to send me to Windows support suggestions.
I just want to install and run - any suggestions?
Thanks.Try to give read/write permissions to the below locations:
/Applications/Adobe*
/Applications/Utilities/Adobe*
/Library/Application Support/Adobe*
/Library/Application Support/FLEXnet Publisher/
/Library/Preferences/
/Library/Preferences/FLEXnet Publisher/
/Users/[user]/Library/Application Support/Adobe*
/Users/[user]/Library/Caches/Adobe*
/Users/[user]/Library/Caches/com.adobe*
/Users/[user]/Library/Preferences/Adobe*
Also, repair the disc permissions.
Hope that Helps! -
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And, no, Chroma Key has still not been added to the Mac version. The same effects and transitions that weren't include in Mac version 9 are omitted in version 10 also.
http://forums.adobe.com/thread/729803?tstart=0
As I say in my books, however, the Videomerge effect does an excellent job doing the job usually done by Chroma Key. -
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You can download thru the following web pages:
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PE 10, 11 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html -
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I have installed photoshop elements 12 and premiere elements 12 on mac
and want to install it on the window side.
On the windows 7 side I do have photoshop elements 7 installed but, what to uninstall and
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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
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Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Download premiere elements 11 is blocked
Hi,
I crashed my software, so I need to download premiere elements 11. I could download photoshop elements 11 http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l following the instructions, but it fails, when I try do download file2 for win 64 bit. I get the "usual message"
Access Denied
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Have we established on what computer operating system you are running your Premiere Elements 11?
If Mac, did you purchase the Adobe Premiere Elements 11 Editor from the Mac App Store. If so, even if you do get a download, you probably will not be able to use your purchased serial number when you go to install the program. Premiere Elements 11 Mac from Adobe is different than Adobe Premiere Elements 11 Editor purchased fro the Mac App Store.
If your Premiere Elements 11 is on Windows and you know the steps cited in Note: Very Important Instructions, then make sure that you have antivirus and firewalls turned Off. That Adobe Download Assistant or the Akami NetSession Interface Service (especially the Akami one) is highly prone to firewall issues. The web site could be using either of the two.
ATR -
Installing Adobe Premiere Elements 13 on Vista
I know it says that Premiere Elements 13 only supports Windows 7 and 8. What happens if I TRY to install the software on Vista?
Tomqer
Premiere Elements 13 does not support Windows XP, Windows Vista, or Mac OSX 10.7.
Did you attempt to install the Premiere Elements 13 tryout on your Windows Vista and got a no go message?
ATR
Add On...Apparently Adobe lets you download the Premiere Elements 13 tryout even if you are doing that from a
Windows XP SP3 32 bit computer. I just tried that. With my Internet connection, it will take hours for the download
to complete. After investing all that time, I suspect, when I go to install the program, I will get a message about Installer
will not work. -
Why does my Premiere Elements 10 for mac freeze?
Why does my Premiere Elements 10 for mac freeze (makes spinning circle loading) and doesn't stop when I am asked to select my country/region? I already had trouble downloading it originally because there was an error downloading, and then the following image happens (note: the screenshot couldn't capture the spinning circle freeze, but just look at the "application not responding" message below):
Why does this happen? I downloaded and opened photoshop elements 10 (that came with the bundle) fine, but I can't open this.
For reference, I am using a mac book pro from 2012 that is 64bit on OS X 10.8.5.
Edit: Also, for the aforementioned error that I was getting earlier when installing, I would try to install and then half way through it said that the download failed. I had to follow the second method to fix in this link:
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html1000
I do not think we are in sync yet, but I will need to sign off soon. It is about 1 am where I am.
1. Not sure what you mean by 2 warranty licenses that the CD comes ith in the package.
If you purchased the Premiere Elements 10 Mac in boxed packaging, then you should have an installation disc and a purchased serial number. You cannot lose that. You can install and reinstall the program when you need to do so. There is no limit on uninstalling or reinstalling. The only limit is Adobe allows you to have your purchased serial number on no more than 2 of your computers. We can talk about it some more if necessary but there is a distinction between Deactivate and Uninstall. There has not been a limit on Deactivations in years.
Another approach if you think your installation files or disc is corrupt is to download tryout files from the following web site and then install from them and insert you purchased serial number at installation.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
You have to read the Note: Very Important Instructions very carefully otherwise you end up with Access Denied.
If you think that we are now in sync, then I would suggest
a. Delete the preference file (settings file)
or
b. Deactivate, uninstall, ccleaner run through, reinstall as per your instructions that worked for you.
I will be watching for further details in the morning. Hopefully some of the Premiere Elements Mac users will join the thread to give the Mac perspective to the situation.
Thanks.
ATR -
Installing adobe premiere elements 12
Im trying to install adobe premiere elements 12 on my mac os, & im getting a message telling me my OS isnt big enough, what do I do please?
hamiltonnotlimah
Could you post a screenshot of that error message that you are getting from your Mac computer when you are trying to install Premiere Elements 12 Mac?
Are you installing from an installation disc or from installation files for the tryout or a purchased copy?
I am strictly an Elements Windows, but I have seen this type of things happen when I was downloading a tryout from Adobe and I point the download to my Desktop. I had more resources imaginable and still got the message. When I pointed the download to my Documents instead of the Desktop, in seconds, the download proceeded to a successful conclusion.
I am not sure what the Mac counterparts of all that would be.
What is your Mac operating system?
Please view the above and then let us know if any of that applies to your situation.
Thanks.
ATR
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