Install Elements 12, attempt to run and asks for "sign in" gives correct email, I give password, and system crashes. What should I do Return program,? Lightroom works great,
System seems unable to get registered. I am asked to "sign in" i give the correct password,system dies. I looked at my Adobe acct. and it has my lightroom correctly done, nothing for elements, can I enter this manually as the system doesn't seem to accept any other input.
Did anyone helped here? I have a similar problem but nobody seems to know how to help. Do not accept calls for Element 12 programs and the chat group cannot help either. What should we do? Why is this so hard if we are purchasing a product. I was charged on August 21st and still cannot run the program. Can some one help???????
Similar Messages
-
I have created a new apple id on itunes store. When i try to install any free apps i keeps on asking my card details. I don't have a credit card. What should i do??
Try using these instructions and create a new account. You have to use an email address not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I am trying to connect Garritan Personal Symphony to Logic Express and Garageband. A dialog box pops up and asks for plugin Garritan-P. Where do I find it and what do I do with it. I can't locate this plugin doing searches on any of the porgrams.
I'm not sure which version of Garritan Personal Orchestra you have or when you are getting a window pop-up, but check this link for starters:
http://afjohnston.blogspot.com/2009/11/using-garritan-personal-orchestra-gpo.htm l -
But then everything I'm downloading a FREE app it still asks for my payment verification and I can't download anything because of that. What should I do?
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
Help! I have an iMac 24" OSX version 10.6.8. My iphoto is having problems. It will not open properly. All I get is the little wheel going around and around. My iphoto is: iphoto'11 version 9.2.3(629.52). What do I need to do to remedy this? I recently installed InstallMac. I don't want this on my computer. I don't know how to get it off. I'm afraid that is what scrogged my iphoto. Can anyone tell me how to correct this situation?
Re: iPhoto:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Having trouble unlocking my ipad passcode, can you tell me what to do.
Follow this one instead:
http://support.apple.com/kb/ht1212 -
My iphone suddenly crashed and asked for restoration, however itunes sends error message of host not available (3014), what should I do?
Try -
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
3014
Restoration of code 3014 will not work?: Apple Support Communities -
I had a 'dead' iMac repaired and it needed a new HDD and graphics card, the repairer installed OSX 10.6.8 and i now need to install other software but I am being asked for 'User' password so I may do this, I have no idea what this will be. can anybody help please?
<Personal Information Edited by Host>On looking at the secure.log on the iMac with OSX10.6.8, I see these entries at each attempt to scp into the iMac:
Dec 29 11:06:20 molika sshd[7248]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
Dec 29 11:06:26 molika sshd[7246]: Accepted keyboard-interactive/pam for prowat from 137.110.243.132 port 35571 ssh2
Dec 29 11:06:26 molika com.apple.SecurityServer[26]: Session 0x236a14 created
Dec 29 11:06:26 molika com.apple.SecurityServer[26]: Session 0x236a14 attributes 0x20
Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Session 0x236a14 dead
Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Killing auth hosts
Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Session 0x236a14 destroyed
I don't know what to make of this.
Peter R -
Download Firefox 7.0 (currently running out of date version)
Click to open file
Click Run to start running file
Ask for Admin password
Will not go further into installing
Please advise.Once I downloaded the update, I was unable to right click "run as administrator" from the exe file. How I was finally able to update to the newest version was to:
* click the start menu
* click search
* type in firefox
* scroll down to Firefox setup 7.0.1.exe
* right click and select 'run as administrator'
The rest was 'easy as pie'. Hope this helps those that had the same trouble I did. -
why every time when im going to install games that cannot be installed and asking for newest version of iphone software, how can i upgrade newest version of iphone software?
Plug your phone into your computer running iTunes. Click on the phone in the left pane of iTunes. Click the "Check for Updates" button on the right.
If you have a 3G, the highest you can go is 4.2.1. -
i bought my MacBook Pro off a friend of mine last year, she did not restore it before selling it to me & I do not have the disk to restore it that way so I followed online directions to restore with the he power button option button method. It worked up until where it asks me to reinstall Mountain Lion OS, I select accept and agree to the terms and conditions which then asks for my Apple ID,once I enter the log in it it tells me that I am unable to download the software because it is unavailable and to try again later so my laptop is essentially useless right now and won't let me reinstall the hardware needed. Is there a way to fix this or do I need to take it into a store for a genius bar appointment. I am really trying to avoid that.
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
My ipad after installing ios 7 is locked and asking for passcode that i never gave it to. what should i di to unlock it. Thnx
Are your sure that the iPad is not asking you to CREATE a passcode. It will do this as part of the iOS 7 upgrade. If the device is truly asking for a passcode and it is now locked take a look at this Apple support page
http://support.apple.com/kb/ht1212 -
I was trying to software update i phone 3g, when software downloaded an install, one unknown error has occurred, and asking for restore, at the same time i am trying to re-store again an error of 1015, happen, what i should do, for solution,
please advise me,
best regards,
Ahmedtry to edit your host file ang delete any line that contain gs.apple.com
-
I am attempting to update a page onmy website and the dialog box asks for a password for "50.63.96.1 I have no password and never needed one before. Please advise. Thanks, Regina
That would be the password for your FTP server. You can only get this from your web hosting company. You should contact your web hosting company and ask them for your FTP Publishing details.
Then select your web site name at the top of the list of web pages in iWeb. You'll see input fieldd for your FTP details. Enter what you get from your web hosting provider in those fields. -
CC kept asking for a serial number 'till the end of trial, and died.
CC kept asking for a serial number 'till the end of trial, and died.
It's already payed for and yet we don't acceess.
What should we do?
Thanks for helping.What version of the CC Manager app are you running on the computer that has CC installed?
To be licensed you need to be logged into the CC Manager app on the computer you’re running PS-CC on and that login needs to be the one associated with the paid subscription.
Are you able to see that a subscription is active if you login to http://creative.adobe.com/ and check you’re My Account details using the little arrow next to the “head” icon at the upper-right?
Maybe you are looking for
-
Windows 8.1 100% Disk Usage/High CPU. HELP!!!
Can an expert possibly assist me in identifying what is causing my HP-G72 laptop to encounter severe CPU/Disk Usage issues?? I have zipped the folder containing the results from the WPT and uploaded it to my OneDrive but it will not let me put the li
-
Major advice needed with ATT / IPHONE / MICROCELL misleading/doesn't work
I'm sorry if this is a little off topic, but I need some advice. I've been battling ATT since thanksgiving week. I moved into a house (checked the coverage map before moving, and saw I was in the clear) I have no service here. NOTHING. I had to use a
-
New computer ff install not listing all file types under tools-options-applications
New windows installation on another with the same version of ff (10.0.2). Clicking local .pls files in this machine gives option to launch VLC media player but on other computer just text appears. The extension appears in the applications tab after c
-
How to add custom VO in a seeded AM?
Hi, I know we can use substitution to replace seeded VO with custom VO after extending it, But I have to add customer VO and create view links with this VO. Is it possible? how it can be achieved? Appreciate your help and thanks in advance. Thanks, H
-
Having problem getting my mac book air to set up
I need help setting up my computer? I am stuck on there intetact with desktop content is empty