Install error 1401 - Could not create key

I'm trying to install BlackBerry Desktop Software 4.5 in Windows XP. I'm installing it in my daughters WinXP user account. Durring the install process I said to make the software available only to her account, not to all users. (I run ActiveSync for my Pocket PC in my account. I don't know if there are conflicts between these programs but I didn't want to risk it.)
When the installation program said its status was "Registering class servers", the following message popped up:
Error 1401.Could not create key
HKEY_USERS\S-1-5-21-1123561945-1647877149-682003330-1009\Software\Classes. Verify that you have sufficient access to that key, or contact your support personnel.
When I clicked OK, the installation was rolled back and a message informed me that the InstallShield wizard was interrupted.
I have no idea how to verify access to that key, and I don't have any support personnel. I'm a home user and this error gives me no information about what to do.
Can anyone help?

Hi,
From the microsoft knowledgebase:
http://support.microsoft.com/kb/232143
Please let me know if this resolves your problem!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

I continue to recieve the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe photoshop elements 13 software that I purchased.

I continue to receive the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe Photoshop elements 13 software that I purchased.

cancel the akamai download and download files 1 of 2 and 2 of 2 directly. put both in the same directory and double click the exe to start installation.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Acrobat Pro won't install: Error 1402: Could not open key on install attempt

I've been stuck in install hell for the past week. Here's my issue: I have Adobe Creative Suite 3 Design Premium and want to install it on a PC running MS Vista, but when I attempt an install, I cannot install Adobe Acrobat 8.
Reading the event viewer, I get the following type error:
Product: Adobe Acrobat 8 Professional -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8AD0743E-113B-4E26-BA21-1E9A71098F41}\InprocSe rver32. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Here's the problem: I'm basically playing whack-a-mole. Each time I go into regedit to change the registry permission for the named folder and attempt to install again, I get a new error saying that the Adobe install software could not open some other key. Each install attempt takes 15-20 min, and I must have done this 20+ times over the past week.
I've done all the obvious things like uninstalling everything Adobe (including my browsers Flash plug-in), running the CS3Clean software, running Vista in selective start-up, running setup as an administrator, barking at the moon, ect.
All the affected permission issues some to reside in the CLSID folder, but there is no way for me to set the permissions there and have them apply to all the subfolders without getting some sort of "whatever, we do what we want" error.
I'm at my wits end here. I've posted this to the Adobe customer support page, and four days after the supposed 25 hour turn-around, I still have yet to hear from Adobe. Any help would certainly be appreciated.

i suggest a best way to solve this maan,
follow this,
create a new administrator user on your xp,
log off current user n log on to new admin user,
install yr program,
and
log off this admin user n log on to previous user,
n continue to use yr installed program
tahts it
wave
cihan

Error message: "Could not open key..." trying to install iTunes 7.6.1.9

I'm trying to install iTunes and keep receiving error msg: "Could not open key: HKEYLOCALMACHINES\Software\Classes\.cdda\OpenWithProgIds. Verify that you have sufficient access to that key, or contact your support personnel."
I have tried to un-install and re-install to no avail. Please help! I have i-Tune gift cards that are rendendered worthless at this point.

Are you logged on as a Windows administrator?

Hi i can not install itune. There are the error show " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C.

Hi,
i can not install itune. There are the error show
" Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C. Verify that you have sufficient access to that key. or contact your support personal.
I have tried some soution from the similar case to uninstall itune and also related components already but finally the probelm still occured.
Please you help to suggest me what can i do? I need to restore my back up data to the new iphone as the previous one got stolen.
BR,
Sirorath A.

Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

HELP ME!!!! itunes wont open, error says could not open key......

I attempted to update itunes to the newest upgrade, and the upgrade was unsucceful, and now this error comes up everytime i try to open itunes (it wont open at all). the error says
Could not open key:
HKEYLOCALMACHINE\Software\Classes\.wav\OpenWithList\iTunes.exe.
Verify that you have sufficent access to that key, or contact your support personnel.
This makes no sense since this is on my home PC

hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
preliminaries
download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
iTunes 6.0.1.3 Installer
switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
uninstall
use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
Description of the Windows Installer CleanUp Utility
reboot after uninstalling.
reinstall
remember to switch off your antivirus and antispyware.
reinstall itunes using the 6.0.1.3 installer you downloaded previously.
if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
iTunes 6 for Windows unexpectedly quits when opened
keep us posted on your progress.
love, b

Error 1402: Could not open key: HKEY_LOCAL_MACHINE... During Installation

Hello,
When I try to install LabView (v7.1 or v8.0) I get the following error:
"Error 1402: Could not open key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LVDB.Application\CLSID. Verify that
you have sufficient access to that key, or contact your support
personnel."
I have full administrator privileges on my computer and I am able to
modify that key manually using the registry editor. When I click the
"Yes" button to continue the installation it will complete but then
when I launch LabView I get the following error:
"The requested feature is unavailable on "localhost"".
Can you help me get LabView up and running?
Thanks,

The Adobe knowledgebase article actually pointed me in the right
direction and I was able to solve the issue. Thanks to all who gave
advise, you guys are the reason these forums work!
The error message was actually coming from the Microsoft Installer, not
from anything related to National Instruments. Also, ironically, what
the message said was spot on with one exception, while I personally had
access to the registry key, the installer didn’t. What I ended up doing
was going into the registry using regedit and setting the permissions
on the key in questions such that “Everyone” had full access. After
that I uninstalled LabView then reinstalled and it worked fine this
time. The step by step follows:
1) Open the registry editor by selecting "Run" from the start menu and then typing in "regedit".
2) Browse through the registry and select the entry mentioned in the error message.
3) Choose "Permissions..." from either the edit menu or by right-clicking on the registry key's parent directory.
4) Click the "Advanced" button to add a new user.
5) Type in "Everyone" as the new user and click OK (it may not be
necessary to give everyone full control but this is what I did and it
worked).
6) Configure the permissions for user "Everyone" to "Full Control"
7) Uninstall LabView (if necessary) and re-install.
Best regards,
-Ben

"Could not create key" - PC Suite 7 Installation -...

hi folks,
it looks like my PC is having an error during installation of the latest PC Suite 7.0.9.2
"Could not create key"
"HKEY_LOCAL_MACHINE\Software\microsoft\window........"and then the message is cut-off in a small error popup window that cannot be expanded
"Verify the you have sufficient access to that key..."
system: Dell Laptop PC, XP with all SP's and updates
Based on hints from a previous post, I have gone into regedit, to change permissions on media related keys, but windows XP gives an error message when I attempt to give permissions to anything in this catagory with some nonsense error "system could not allocate space for this entry" - so I have made no changes to the registry.
I tried with the windows firewall off, and with McAfee disabled. No success.
please advise, I used pc suite for the past three years on my old laptop, and want to get it running on my new one, especially for some upcoming travel. The backup and sync features are a necessity in my work.
thanks for reading, and offering support.

Are you using the admin account?
What's the law of the jungle?

Error 1402.could not open key:UNKNOWN\MPAPI.WAPCON...

im getting this error message when i install pc suite v6.82 on windows XP. any ideas
error 1402.could not open key:UNKNOWN\MPAPI.WAPCONNServerMP.4\CLSID. Verify that you have sufficient access to that key, or contact support personel....
thanks in adv..

It sounds that there is some permission problems in your register.
Anyway, if you ignore that error message, does installation continue?

Get error message could not create library/application support

get error message "could not create library/application support" when trying to install Creative Cloud.

Check your user permissions on the Library folder.
Mylenium

Quicktime Error 1402 Could not open key (defaulticon)

When trying to install Quicktime 7 (standalone) I get the same error I have seen posted by so many others....Error 1402 Could not open key....
HKEY LOCAL MACHINE\SOFTWARE\CLASSES\QUICKTIME.QT\DEFAULTICON
I have tried every suggestion by Apple, Microsoft, the discussion fourm, and everything I have found via a Google search.
When I use regedit to view the permissions for the Quicktime.qt folder (it's not expandable so I can't locate a defaultIcon folder), I can add new users (everyone) and give them full permissions but when I select OK I get a message that says "Unable to save permissions on quicktime.qt...Access is denied).
(I am the only computer user and I am using the administrator account).
Note XP home addition.
Thanks
Anybody have any (new) ideas??????????

What happens when you delete the registry key or all the keys associated with QT?
This Microsoft article though claiming not to be for XP or 2000, has something interesting to say under Cause.
http://support.microsoft.com/kb/303089/en-us
After removing any program I clear out the registry of left over keys from it. Just something I do. I find I can still miss some. This program Windows XP Manager is very good at finding what I miss, and can also defrag the registry. It will also back up the registry for you also. You might want to take a look at it, where you problem seems to stem from the registry.
http://www.winxp-manager.com/xpmanager/index.html
Scroll down to Cleaner in the link on XP Manager, it explains what it does in the registry.

Error 1402 could not open key: unknown\graph3dctrl.graph3dctrlproxy\clsid

Hi,
I've got the following error during the installation of labview 7.0 student edition on my PC that works with XP.
The error is :
"error 1402 could not open key: unknown\graph3dctrl.graph3dctrlproxy\clsid verify that you have sufficient access to that key"
I have the administrator right on my PC and I seek the key on registry and it doesn't exist at all.
I already have installed successfully the Labview 6.i student edition. I tried to uninstall all national application and reinstall the labview 7.0 but same error appear.
My opinion is that the key cannot be opened because it doesn't exist.
What can I do to install the new labview 7.0?
Attachments:
Labview 7 installation error.jpg ‏22 KB

Hi Assennatog, the problem could be in the registry keys that are still present even if you completely uninstalled all the NI SW. So, after having uninstalled every NI apllication, try to execute the keys deleting proccess, by using MSIBlast, in the way it's explained in the attached doc. Ciao!
Attachments:
msi.doc ‏32 KB

ERROR [MainDeployer] Could not create deployment: file:/root/jboss-4.2.0.GA

15:50:52,307 ERROR [MainDeployer] Could not create deployment: file:/root/jboss-4.2.0.GA/server/default/conf/jboss-service.xml
org.jboss.deployment.DeploymentException: - nested throwable: (java.lang.reflect.InvocationTargetException)
at org.jboss.system.ServiceConfigurator.install(ServiceConfigurator.java:196)
at org.jboss.system.ServiceController.install(ServiceController.java:226)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:86)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy4.install(Unknown Source)
at org.jboss.deployment.SARDeployer.create(SARDeployer.java:249)
at org.jboss.deployment.MainDeployer.create(MainDeployer.java:969)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:818)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:782)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:766)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:133)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:142)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:210)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:482)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:362)
at org.jboss.Main.boot(Main.java:200)
at org.jboss.Main$1.run(Main.java:508)
at java.lang.Thread.run(Thread.java:595)
15:50:52,326 INFO [Server] Runtime shutdown hook called, forceHalt: true
15:50:52,326 INFO [Server] JBoss SHUTDOWN: Undeploying all packages
15:50:52,335 INFO [Server] Shutdown complete
Shutdown complete
Halting VM
Please help me with this issue.
Thanks in advance

There's a bug or a configuration fault in your JBoss AS. That's all what I can tell based on the given information. Try posting it at their own website/forum. This isn't the JBoss support forum or so.

Trouble installing updates. "Could Not Open Key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E5237 5DB49. Verify that you have sufficient access to that key, or contact your support personnel."

I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!

I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!

SAP-Documentum Interface - getting an error as: Could not create PLM DIR.

Hi all,
We are facing following problem with the interface of SAP-Documentum.
While linking multiple DIRs from Documentum, getting an error as: 'Could not create PLM DIR. (E26324) (Error in version number increment for version 00)'.
Observation:
It's getting failed in 'DIR_GET' every time, so attempts to create new DIR every time.
Note:
Recently upgraded to SAP ECC 6.0 EHP4.
Please help.
Thanks.

Sachin,
There are couple of things you could do:
1) Try the same values and execute linking manually in sap by calling BAPI_DOCUMENT_CREATE2 in se37.
2) Try pre-pending zeros to the equipment number field using WebAdmin on Documentum side.
Send me a message if you need additional help. I have been working with Documentum-SAP integrations for over 10 years and pretty much seen every problem out there
Sachin
http://documentum-sap-expert.blogspot.com/
Edited by: Documentum-SAP-Expert on Jul 20, 2010 2:56 AM

Install error 1401 - Could not create key

Similar Messages

Maybe you are looking for