Install Failed on OSX 10.5.5

I got a PS Elements 6.0 for MAC at the apple store a few months back.<br />The wife's new mac came in on Friday, so I finally opened up the PS-Elements 6 last night and tried to install it - and I got this:<br /><br />Summary<br />Successfully installed 1 component(s):<br /><green check> Shared components<br /><br />Errors: 1 component(s):<br /><Red X> Adobe Photoshop Elements<br />   Component install failed<br /><br />So I started a downloaded of the latest and greatest for MAC which said ~7 hours.<br />...later... I woke up and had a cup of coffee.<br /><br />Then installed this "Try it" version that I just downloaded thinking I could put the product key in later, but I get the same message as before.<br /><br />And I cannot submit a question for help because the product is not registered.<br /><br />Thoughts?

>So I started a downloaded of the latest and greatest for MAC which said ~7 hours.
Are you referring to to Photoshop CS4?
Or are you referring to Elements 6?
If the latter, you need to post in the Elements forum, not here.
If the former, please give details about the Mac your wife has, exact model number, specs, installed RAM, video graphics card and its VRAM, etc.
Did you Repair Permissions with Apple's Disk Utility before and after the installation?
BTW, you must be on a very slow dial-up connection.

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    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 252. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 231. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 219. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 218. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 215. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 213. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 200. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 199. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 198. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 196. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 194. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 170. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 162. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 154. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 152. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 150. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 145. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 144. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 143. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 139. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 138. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 137. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 136. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 135. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 134. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 132. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 131. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 130. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 129. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 128. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 127. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 110. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 105. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 104. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 100. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 90. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 85. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 83. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 82. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 80. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 79. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 78. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 77. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 75. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 74. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 72. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 71. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 70. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 69. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 65. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 64. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 61. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 59. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 58. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 57. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 56. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 55. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 54. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 52. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 51. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 50. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 49. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 47. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 46. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 43. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 42. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 41. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 40. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 36. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 35. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 33. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 32. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 29. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 28. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 27. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 26. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 24. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 23. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 22. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 20. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 19. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 17. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 16. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 0. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [ERROR] PIM - Failed to get command line args for pid 1421. Errorno (22). error msg -- Invalid argument
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 10, bugFix = 1
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running  ...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
    Tue Jan 27 16:23:57 2015 [INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
    01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Build Version - 8.0.0.72
    01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Logging Level verbosity Set  to 4
    01/27/15 16:23:57:795 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | TimeLog: Bootstrapper Start
    01/27/15 16:23:57:796 | [INFO] |  | ASU | Setup |  |  |  | 54940 | Event Guid generated is: '72a323ca-3b46-4252-9b9f-30c1226ff155'
    01/27/15 16:23:57:796 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | Launch Path set to /private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o
    01/27/15 16:23:57:808 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Build Version - 8.0.0.72
    01/27/15 16:23:57:808 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Logging Level verbosity Set  to 4
    01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Build Version - 8.0.0.72
    01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Logging Level verbosity Set  to 4
    01/27/15 16:23:57:809 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | CREATE PIM Instance ...
    01/27/15 16:23:57:812 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | trying to createOrUpdatePIMDbSchema.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Current db schema version on machine 1.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Current db schema version to install 1.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIM DB Schema is up to date. Current schema version is 1.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIM Database is Up To Date.
    01/27/15 16:23:57:813 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | Updater Inventory location:/private/tmp/PKInstallSandbox.Z5hcjN/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pkg.0rCs6o/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory
    01/27/15 16:23:57:817 | [ERROR] |  | ASU | PIM | PIM |  |  | 54940 | Failed to Acquire ACF Lock ...
    01/27/15 16:23:57:817 | [ERROR] |  | ASU | PIM | PIM |  |  | 54940 | Failed to acquireACFLock ...
    01/27/15 16:23:57:817 | [INFO] |  | ASU | PIM | PIM |  |  | 54940 | PIMSqlite closeDB status 0
    01/27/15 16:23:57:817 | [FATAL] |  | ASU | Setup | Setup |  |  | 54940 | Unable to create PIM object
    01/27/15 16:23:57:817 | [INFO] |  | ASU | Setup | Setup |  |  | 54940 | =================  Exiting Installer with Code: -3  =================
    Any ideas?
    Thank you very much!
    acrobaticusè

    [28/01/15 15:59:25] Help And Support: Can you please check for existence of file "com.adobe.PDFAdminSettings.plist" at the following locations:
    1. /Library/Preferences/
    2. ~/Library/Preferences/
    This file might be already present on your machine if you have any other version of Acrobat installed. You need to rename this file or move it to some other location and then try installing Acrobat 11 again. Please let us know if you are able to install after following these steps.
    It’s only there in /Library/Preferences
    I deleted com.adobe.PDFAdminSettings.plist from /Library/Preferences/ with admin privileges
    still the installation fails
    Any other suggestions.
    I also tried installing with an Admin account, still fails!

  • Air 2.7 install fails on OSX 10.7

    I've tried this three or four times now, and I get error 2038 every single time.  I have to say, some more information about what error occurred would go a long way towards making this easier to track down.
    I have:
    Removed air with the dmg -uninstall option.
    Removed air manually.
    Created and checked permissions on ~/Library/Frameworks
    Tried to decipher where it's gone wrong.  Here's my console log -- What's going on?
    8/28/11 3:17:10.459 PM Adobe AIR Installer: Runtime Installer begin with version 2.7.1.19610 on Mac OS 10.7.0 x86
    8/28/11 3:17:10.459 PM Adobe AIR Installer: Commandline is: -psn_0_4064224
    8/28/11 3:17:10.459 PM Adobe AIR Installer: No installed runtime detected
    8/28/11 3:17:12.534 PM Adobe AIR Installer: Relaunching with elevation
    8/28/11 3:17:12.535 PM Adobe AIR Installer: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    8/28/11 3:17:15.512 PM authexec: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    8/28/11 3:17:15.749 PM Adobe AIR Installer: Runtime Installer begin with version 2.7.1.19610 on Mac OS 10.7.0 x86
    8/28/11 3:17:15.749 PM Adobe AIR Installer: Commandline is: -ei
    8/28/11 3:17:15.749 PM Adobe AIR Installer: No installed runtime detected
    8/28/11 3:17:15.825 PM Adobe AIR Installer: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    8/28/11 3:17:15.833 PM Adobe AIR Installer: Launching subprocess with commandline /usr/sbin/chown -hfRP admin "/Users/admin/Library/Application Support/Adobe"
    8/28/11 3:17:15.833 PM Adobe AIR Installer: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/admin/Library/Application Support/Adobe"
    8/28/11 3:17:15.833 PM Adobe AIR Installer: Launching subprocess with commandline /usr/sbin/chown -hfRP admin "/Users/admin/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    8/28/11 3:17:15.839 PM Adobe AIR Installer: Starting silent runtime install. Installing runtime version 2.7.1.19610
    8/28/11 3:17:22.888 PM Adobe AIR Installer: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    8/28/11 3:17:22.897 PM Adobe AIR Installer: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    8/28/11 3:17:22.916 PM Adobe AIR Installer: Subprocess chown succeeded
    8/28/11 3:17:22.916 PM Adobe AIR Installer: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    8/28/11 3:17:22.924 PM Adobe AIR Installer: Subprocess chown succeeded
    8/28/11 3:17:22.925 PM Adobe AIR Installer: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    8/28/11 3:17:22.955 PM Adobe AIR Installer: Subprocess chown succeeded
    8/28/11 3:17:22.982 PM Adobe AIR Installer: Error occurred during copy and set resource fork operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    8/28/11 3:17:23.000 PM kernel: Validation failed, dataSuffix:
    8/28/11 3:17:23.000 PM kernel: 09 00 00 00 00 1c 00 46 00 01 76 65 72 73 00 00 00 12 69 63 6e 73 00 00 00 1e 00 02 ff ff 00 00 00 00 00 00 00 00 00 64 ff ff 00 00 00 3a 00 00 00 00
    8/28/11 3:17:23.000 PM kernel: vnode_validate_compressed_file_Type4 error: 22
    8/28/11 3:17:26.020 PM Adobe AIR Installer: Rollback complete
    8/28/11 3:17:26.020 PM Adobe AIR Installer: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    8/28/11 3:17:26.021 PM Adobe AIR Installer: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    8/28/11 3:17:26.023 PM Adobe AIR Installer: Runtime Installer end with exit code 7
    8/28/11 3:17:26.980 PM Adobe AIR Installer: Runtime Installer end with exit code 7
    8/28/11 3:17:27.220 PM com.apple.launchd.peruser.501: ([0x0-0x3e03e0].com.adobe.air.Installer[18980]) Exited with code: 7

    Darn, well I'm going to forward this along to our installer folks for their input.  It sounds like we're running into a permission error, so lets also try this:
    1. Mount the AdobeAIR.dmg file
    2. Open the Terminal application
    3. Type (or copy/paste) the following:
    cd /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS/  sudo ./Adobe\ AIR\ Installer
    4. It should then ask for your password inside the terminal window

  • OSX Mountain Lion "Install Fails"

    Mac Mini Late 2009 [other info: mac osx sits on origional Apple supplied hard disk. Superdrive DVD is now usb attached in its own enclosure. Its slit insude the mac mini is used by a second 1TB hard disk that holds all my data. RAM = 8GB]
    I downloaded OSX ML last night &amp; kicked off the install. Checked this morning and the install failed. No meaningful error messages just a "Restart" button. When I hit Restart OSX starts to try and install OSX ML again. This has happened 4 times. Each time the install fails with 14 minutes to go. Having become board with that process the last time around I checked out the options on the Utility menu and selected Restore From Backup. Guess what!? OSX ML tries to install again.  I am stumped!!! Has anyone any ideas that I can try?

    go to disk utility and try to repair and verify your boot drive's disk and permissions. try reinstalling.
    if that didn't work
    go to where the installer is, right click it and choose "Show Package Contents"
    find the installESD.dmg file and run it after you close all other applications. this should run an installer without going to the fabric background with the progress bar.
    This may work for you if all else fails.

  • Flash CS5.5 failed install on Mac OSX 10.7.3

    Trying to install CS5.5 master suite on Mac lion 10.7.3, all other programmes have installed perfectly; apart from Flash:
    I am getting errors:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 11 warning(s)
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {DEA79551-23E3-430A-9B15-B544479B7DB2} Flash Player 10.2.153.1 -----------
    WARNING: DF009: Higher version plugin already exists at: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
    WARNING: DF010: Not installing plugin to: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
    ----------- Payload: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdira1gO2F7a/Assets1/AppFiles/Adobe Flash CS5.5.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL" to "/Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL" Error 0(Seq 2038)
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