Install_flashplayer11x32ax_gtbd_aih for IE8 says cannot register..
Hi,
I have Windows XP Professional SP3.
Both IE8 and Mozilla FireFox browsers are installed.
I am having trouble installing the activex control for IE8 for the latest version of flash player (WIN 11,1,102,55).
I used the install latest version page on the adobe site (using IE browser itself) so that the activex (without the google toolbar) gets installed directly .
It goes through to almost the 60% of the installation process and says: "Error; failed to register".
I have never before had problems installing the new versions of the flash player activex on IE8. This is the first time this error comes up.
But FireFox flash install goes through and works just fine.
[Note:
1. I tried to reinstall the older version (10, 3 r183) activex using the offline file - install_flash_player_10_active_x.
Same "failed to register" error.
2. I also tried lowering the security "trusted zone", "internet zone" levels to medium, etc. (and then installing the new version) as suggested on Adobe's help page for troubleshooting flsah installs on IE.
But that did not help.]
(So for now, I an going to system restore to an earlier point to have flash player working in both browsers and then install the new version just in FireFox.)
Would appreciate any insight and help.
Thanks.
I tried the procedure below and it worked. I now have Flash 11.1 working in IE 8.0:
This procedure from here: http://kb2.adobe.com/cps/494/cpsid_49419.html
Solution
Warning! By following the directions below, you will modify the Windows System Registry. A mistake could cause serious system damage, which may require you to reinstall your operating system.
If you are not comfortable editing the registry, get help from your system administrator or another IT professional.
If you choose to proceed, first back up your entire hard drive, and create a Windows System Restore Point.
Adobe Systems cannot be held responsible for damage resulting from your following these instructions.
Note: The following solution is not required for Flash Player 10 and above. These registry changes were included in the Flash Player uninstaller and can be downloaded here.
Make sure you are logged into a Windows Administrator account. If you are not, you will not be able to use SubInACL.
Download SubInACL from the Microsoft Download Center.
Follow the installation instructions. Make sure you install SubInACL (subinacl.exe) to the directory C:\Program Files\Windows Resource Kits\Tools.
Download the reset_fp10.zip file.
Open the fp10.zip file and extract the reset_fp10.cmd file to the directory C:\Program Files\Windows Resource Kits\Tools\.
Both this file and SubInACL (subinacl.exe) must be in this directory.
Double-click reset_fp10.cmd. A command window will open, and SubInACL will run.
Do not use the machine while SubInACL is running.
After SubInACL finishes, you will see a prompt "Press any key to continue".
Install Flash Player from the Flash Player download page.
To confirm that your installation succeeded, visit the About Flash Player page. At the top of the screen, you should see a message that reads "Adobe Flash Player Successfully Installed."
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