Install is stuck

My install is stuck after my computer restarted saying "About 18 minutes remaining" with a blank progress bar. It's been stuck for like an hour. Is it safe to reboot? Anyone else having this problem?

I waited 6hrs. with no movement in CMD-L on actual system or installer actions.
I gave-up. Closed the Log window (which was set to report all actions, not just errors), and hit CMD-R to cancel installation and set Start-up Disk to original Macintosh HD 10.9.5, and it rebooted fine. I'll be waiting for 10.10.1 before trying that again. I'm backed-up on Time Machine, but I work on this iMac, and can't spend an entire day Formatting and TM restoring, or waiting 6hrs to have Estimated time drop from 18 to 17 minutes. I'll run a full disk repair overnight on the 3TB Fusion, to make sure, but hope that Apple realizes significant numbers of people are having issues...

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I have an install disc stuck in a g5 that wont power up is there anyway to get it out

I have an install disc stuck in a g5 that wont power up is there anyway to get it out

Hello,
If all else fails,like holding mouse buttn down on bootup...
Other than that, you can slide the door of the optical downwards with your fingers, then use a straightened out paper clip to push into that tiny hole to eject the tray.

Downloaded Mountain Lion OS X ...but is not installing . gets stuck at last 9 mins and shows error. Asking to contact software provider. how to complete installation ?

downloaded Mountain Lion OS X ...but is not installing . gets stuck at last 9 mins and shows error. Asking to contact software provider. how to complete installation ?

P.S. The order status in the app shop says - complete - but no download option anywhere.
And when my computer wants to reinstall mountain lion - it says, that this ID did not purchse Lion
What is this supposed to mean? I have to purchase Lion OS as well? or it means mountain lion by this message, but just doesnt see, that my account bought it?

Leopard install is stuck halfway through. How do I get out?

I have a Power Mac G4, currently running OSX 10.3.9. Today I bought the installer disc for Leopard, and began an install.
The install is stuck on the "Installing" screen (which comes after it checks your disc is OK). I have the dreaded spinning beachball of death, and the thin blue line in the progress bar is going nowhere. Under the progress bar it says "Time remaining: Calculating...
My G4 specs:
Power PC G4 (3.3)
OSX 10.3.9
Processor: 1.25GHz
Memory: 1.25GB DDR SDRAM
I set the disc going in the lower DVD chamber (not the DVD player that came with the Mac, but another one I had installed that also has a DVD burner). Is it possible that my Mac doesn't like me using this DVD drive?
Help! How do I stop it and try again? I don't want to just shut down my machine in case I kill in mid-install. Is there a way of force-quitting the install or something?

A halfway installed operating system is not totally lost necessarily. It could just be a bad directory, or insufficient space, or a corrupt file somewhere that has yielded an issue installing. Regardless, you can attempt to recover data to an empty Firewire external hard drive at least the same size as your internal drive using Prosoft Data Rescue, Subrosasoft Filesalvage, or Boomerang's Boomerang if you can't mount the hard drive via Target Disk Mode using another Mac or booting that external hard drive from a second partition. To mount it via Target Disk Mode do this set of instructions:
http://www.info.apple.com/kbnum/n58583
Your recovered files won't be bootable, and registration codes won't be saved, but at least your data has a good chance of being saved if you do one of the above.
If you decide to get a second Firewire hard drive, my recommendation is to get one at least 20 GB larger than your internal hard drive, partition it, and install Leopard, Superduper, and one or all of the data recovery programs (Data Rescue, Filesalvage, Boomerang) on the 20 GB partition, and leaving the empty partition to recover data to. If you can boot that external hard drive's partition and do that recovery in one way or another, then you can safely analyze why the internal hard drive failed installation.
To boot the external hard drive after installing the operating system on it, use the Startup Manager below:
http://www.info.apple.com/kbnum/n106178
If none of the three recovery utilities can see the internal hard drive, then a data recovery specialist such as http://www.drivesavers.com/ is necessary. They are expensive.
This is why you should always backup before installing new software, and after saving any important data. See my backup FAQ*:
http://www.macmaps.com/backup.html
- * Links to my pages may give me compensation.

Boot Camp on Snow Leopard can't install Windows-Stuck on black BIOS screen

I'm running Snow Leopard 10.6.8 on an early 2008 Mac Pro (dual 3.2Ghz Harperton CPU's, 10gb RAM) with Boot Camp version 3.0.4 (all updated). I've successfully had a Boot Camp partition in the past, running WindowsXP32 Bit. I just purchased Windows7 Professional and can't install either the 32bit or 64 bit version. Neither can I install any of my original Windows disc. Boot Camp successfully creates the partion, then asks me to install the Windows install DVD/CD which I do, and then when it reboots, it gets stuck in a black BIOS screen that says "Initializing..."
I've tried all my Windows discs: WindowsXP-32bit, Vista-32Bit, Vista-64Bit, Windows7-32Bit, Windows7-64Bit. Same problem...gets hung on the black BIOS screen. I disconnected all my USB hardware except for my keyboard/mouse. All my other internal drives are disconnected.
The only thing that I can think of is that is different is my MacHD is a 500GB Seagate MomentusXT solid state hybrid drive.
Any help is greatly appreciated!!!!!!!
Thanks

Hi fellow Mac buddie,
I just zapped the PRAM, and also reset the SMC switch on the mother board.....no luck.
In refenece to the hybrid SSD drive, I've already taken that one out, put in a fresh 3.5" drive, formatted and installed a fresh clean version of Lion OS, and then attempted the Boot Camp install using Lion with the newest Boot Camp version (3.1 or 3.2) Please see my original post above.
Same issue, black BIOS screen.
Also tried Boot Camp Windows install on a second drive in drive bay 2 (an option now in Lion's Boot Camp)
same issue, black BIOS screen.
Lastly, I've tried all these interations using my three different Windows install disks (XP, Vista, Windows7).
XP is a "full install" disk, Vista and Windows7 are upgrade disks. But I've had XP installed previously using Boot Camp with no problem. So I'm confused I can't even install XP.
As another option, I went to a friend who has a PC, and I installed Windows 7 on a new hard drive. I'm about to install that in drive bay 2, reboot while holding down "option", and see if I can boot directly into that disk.
That's a workaround, as is VMWare Fusion which I have and Windows7 works fine as a virtual machine.
But when something doesn't work the way it's supposed to (in this case Boot Camp), it bugs me makes me want to know why it doesn't. I'll report back with regard to the 2nd bay Windows7 hard drive install.
SPY500

DI install is stuck at phase "unpack SAP archive"

I try to install a DI on an MSCS cluster/SQL.
On the phase called "unpack SAP archive", anyway SAPinst cannot move forward.
The sapinst_dev.log reads: (many repeated loops as follows)
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-03-31 18:37:33.681 NWInstall._getFiles()
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-03-31 18:37:33.681 NWInstall._getList(DBINDEP\SAPEXE.SAR)
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-03-31 18:37:33.681 NWInstall._getList() done: instance.lst
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-03-31 18:37:33.681 NWInstall._getFiles(): found archive in table.
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-03-31 18:37:33.681 NWInstall._getFiles() done: [
The sapinst.log reads:
WARNING 2009-03-31 14:52:04
Unable to get information about file
NT001C5555EP1\sapmnt\EP1\SYS\exe\uc\NTAMD64 using FindFirstFile. Operating system error message: You were not connected because a duplicate name exists on the network. Go to System in Control Panel to change the computer name and try again.
However explorer can access
NT001C5555EP1\sapmnt\EP1\SYS\exe\uc\NTAMD64 without any issue.
We can ping NT001C5555EP1 without errors.
DNS shows only one entry for above NT001C5555EP1.
How to fix it? Modify control.xml to allow the unpack anyway?
Points will be given. Thanks a lot!

Dear Friends:
I find out in the sapinst_dev.log:
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-04-01 15:03:41.212 NWInstall._needUnpacking() done:
NT001C5555EP1/sapmnt/EP1/SYS/exe/uc/NTAMD64/sapstartsrv.exe.new is missing, returning true.
TRACE      [iaxxcdialogdoc.cpp:142]
           CDialogDocument::evaluateDependsAndDependsNot()
Do front side checks at backend for dialog element unpack
TRACE      [iaxxgenimp.cpp:293]
           CGuiEngineImp::showDialogCalledByJs()
Dialog d_nw_unpack_now was skipped because of ( getCurrentDialog()->skip() or !getCurrentDialog()->shallShow() )returns true.
TRACE      [iaxxejsexp.cpp:199]
           EJS_Installer::writeTraceToLogBook()
2009-04-01 15:03:41.227 NWInstall._needUnpacking({
cd:UKERNEL
codepage:Unicode
destination:
NT001C5555EP1\sapmnt\EP1\SYS\exe\uc\NTAMD64
list:
needUnpacking:true
ownPath:
path:DBINDEP\SAPEXE.SAR
sid:QP1
unpack:false
wasUnpacked:false
In the control.xml, could you tell how to edit the follwoing so that the unpack can
take place? Now I am stuck at "unpack SAP archives":
NWInstall.prototype._needUnpacking = function(archive) {
NW.trace("NWInstall._needUnpacking(", dump_properties(archive), ")");
if (!archive.cd) {
    NW.trace("NWInstall._needUnpacking() done: optional archive, return false.");
    return false;
var dest = FSPath.get(archive.destination);
if (!dest.isExisting()) {
    if (installer.onUnix()) {
      // Handle the case where /usr/sap/SID/SYS/exe does not yet exist, but
      // /sapmnt/SID/exe is there. /usr/sap/SID/SYS/exe/run is a softlink to /sapmnt/SID/exe,
      // but /usr/sap/SID/SYS/exe/uc/platform should be /sapmnt/SID/exe/uc/platform.
      var destString = dest.toString();
      var sysExe = "/usr/sap/" + this.getSID() + "/SYS/exe";
      if (destString.indexOf(sysExe) == 0) {
        destString = this.getSAPMountDir() + "/" + this.getSID() + "/exe" + destString.substr(sysExe.length);
        destString = destString.replace(/\/run$/, "");
        NW.trace("NWInstall._needUnpacking() done: destination ", dest, " does not exist, testing ", destString);
        dest = FSPath.get(destString);
        if (!dest.isExisting()) {
          NW.trace("NWInstall._needUnpacking() done: destination ", dest, " does not exist, returning true.");
          return true;
      } else {
        NW.trace("NWInstall._needUnpacking() done: destination ", dest, " does not exist, returning true.");
        return true;
    } else {
      NW.trace("NWInstall._needUnpacking() done: destination ", dest, " does not exist, returning true.");
      return true;
var files = NWInstall._getFiles(archive);
for (var i = 0; i < files.length; ++i) {
    var f = dest.concat(files<i>);
    if (! f.isExisting()) {
      NW.trace("NWInstall._needUnpacking() done: ", f, " is missing, returning true.");
      return true;
NW.trace("NWInstall._needUnpacking() done: false");
return false;
Thanks!!

Bootcamp Assistant... Trying to Install and STUCK

Please help!!!! I spent half of the day today trying to install windows via bootcamp on my mac and am completely stuck. I have gotten no where.
I have a iMac 27 inch late 2013 with 3.2 GHz Intel Core i5, 8 GB memory, 10.10.2 Yosemite. I’ve got more than 600 GB free space. I am trying to install windows 8.1 via the disks.
I followed the instruction manual for bootcamp located here: http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf although it seems like it’s a bit old because it talks about software update off the apple menu. It is made for windows 8. I also followed this: http://support.apple.com/en-us/HT201468.
I have searched many others that asked this question and have tried their suggestions but I am still stuck.
Here are the steps I took:
Made my own ISO from the 64 bit windows 8 disk.
Opened bootcamp, selected all 3 of the boxes – downloaded the updates, etc.
Partitioned the drive so that there is 199gb dedicated to Windows.
It then gets stuck on the partitioning disk screen. It looks like it’s 100% done on the status bar as soon as I push install, but then nothing else happens.
I had previously gotten past this screen, booted to windows, and when I tried selecting the partition to install windows on, it gave me an error message: “Windows cannot be installed to this disk. The selected disk is of the GPT partition style.” I tried clicking “format” but that didn’t help. I read a post where a person recommended to partition the drive via Disk Utility instead. I tried that but then got a new error…. So I used the bootcamp assistant to put back to one single partition and remove everything I did. I deleted the data on the USB drive and started over. Here I am now – stuck on the bootcamp screen trying to partition the disk.
When I go to disk utility, it only shows one partition with my full 1 TB of storage.
Also, if you are kind enough to answer, please take me step by step because I am great at following instructions but don’t know how to do this off-hand. J

Okay - I figured it out! I repaired the disk in Disk Utility and then just selected the third box. That allowed it to get past where it was stuck and then the whole install went smoothly.

G5 Panther re install, now stuck with instal disc inside

I have a G5 running 10.3 Panther. I am having problems with some apps so thought I'd reinstall. I put install disc 1 of the 3 in and clicked on install icon. It turned itself off then came on again and now all it does is show the Apple logo and the fan comes on after a few minutes. It's been stuck like that for a couple of hours now. I've tried unplugging and restarting but it always goes to this Apple logo?. All I want to do know is start it up and get the disc out. Help!

Hold down the mouse button while starting computer to eject disc.
Hold down C key while starting computer with disc in to boot from CD which is what you actually have to do to run the installer.
Not all third party mice or keyboards will work at early boot stage.

Install Gets Stuck

OK... I've been struggling with this all day...
I'm trying to reinstall Tiger over a mess I made on my hard drive. When I do, it goes great, but right at the end, about 2 minutes out from finish, it gets stuck. I did a hard shut down and rebooted. It again asked for the 2nd install disc, then proceeds to repeat itself, getting stuck right at the end. I managed to reboot from the 1st install disc to try another reinstall, deselecting all the second disc apps so that it won't even ask for it, but it asks for it again and gets stuck in the same place.
So, I rebooted again from the 1st disc and ran disk utility. I then ran the Repair Permissions function, as well as the Repair Disk function, both said my Mac volume checked out fine. But when I tried to restart after that, it again asks for the 2nd install disc.
Basically, the installation is stuck in the installation stage that requires the 2nd disc, but then it just proceeds to get stuck at the same spot. And I've walked away for hours at a time and it's still in the same exact spot.
Any help would be much appreciated.
Intel MacBook Pro

Have you tried reformatting the drive?
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Click on the Options button and be sure to select the GUID partition map then click on the OK buton. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
If this doesn't help then perhaps you have defective installer discs. Try making copies of them and using the copies to install. You will need to have an optical drive that can write dual-layered DVDs (Core 2 Duo MBP, for example) and a couple of dual-layer blank DVDs.

Install gets stuck looking for /global/scripts/ac_media.js

My dad is older and has moved into a retirement home. He gave us his iMac G4. We have all of the original install discs (including the Mac OS X 10.2 operating system). My first problem is that he can't remember his password (even when we share his "hint" with him). Through a general Google search and on the Apple support site, I have read that I can restart the computer with the OS disc in it, holding the C key down and it will reinstall the OS and I can create a new password. My problem is when the install starts running, it seems to open the IE and the status bar indicates that the G4 is accessing the Apple site to search for files. The process gets stuck when looking for /global/scripts/ac_media.js. I downloaded that file from Apple onto a thumb drive, but didn't know where to copy it into my G4. Can anyone help me?
Thanks,
Julie

My dad is older and has moved into a retirement home. He gave us his iMac G4. We have all of the original install discs (including the Mac OS X 10.2 operating system). My first problem is that he can't remember his password (even when we share his "hint" with him). Through a general Google search and on the Apple support site, I have read that I can restart the computer with the OS disc in it, holding the C key down and it will reinstall the OS and I can create a new password. My problem is when the install starts running, it seems to open the IE and the status bar indicates that the G4 is accessing the Apple site to search for files. The process gets stuck when looking for /global/scripts/ac_media.js. I downloaded that file from Apple onto a thumb drive, but didn't know where to copy it into my G4. Can anyone help me?
Thanks,
Julie

The install is stuck.

It is stuck.
It shows Lion This disk doesn’t use the GUID Partition table scheme.Use disk Utility to change the partition scheme.Select the disk,choose the Partition tab,select the Volume Scheme and then click Options.
The last step has problem.
I can not click Options

some details:
Hardware Overview:
Model Name:    MacBook Pro
Model Identifier:    MacBookPro3,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.2 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    3 GB
Bus Speed:    800 MHz
Boot ROM Version:    MBP31.0070.B07
SMC Version (system):    1.16f11
Serial Number (system):    W880346HX91
Hardware UUID:    00000000-0000-1000-8000-001EC209FFF0
Sudden Motion Sensor:
State:    Enabled
never installed bootcamp
here's the screen in Disk Utility
hope someone can help!

After installing Mavericks stuck on Setting up Your Mac after restart

After installing Mavericks which was extremely slow a number of software applications also had updates. All of this took more than a day. After that my login was slow but everything worked.
The other user's log in got stuck on Setting up your Mac. Then I made mistake of going in under my own log in and changing start-up to go automatically to the other user automatically. Now I can't log myself in anymore and I am totally hung up now on Setting Up Your Mac without any access.

Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with starting up your Mac:
OS X Mavericks: If your computer stops or delays while starting up
http://support.apple.com/kb/PH13976
Shut it down by holding down the power button for about 10 seconds. Hold down the Option key and start up your computer again. Keep holding down the Option key until one or more disk icons appear on your screen. Select one of the disks. After your computer starts up, choose Apple menu > System Preferences, click Startup Disk, and select a disk.
OS X Mavericks: Login Options pane of Users & Groups preferences
http://support.apple.com/kb/PH14415
Cheers,
- Judy

Airport Extreme card installed, eMac stuck on gray Apple screen at start-up

I just installed an Airport Extreme card on my eMac (USB 2.0). When I try to boot, it gets stuck on the gray Apple screen, with the spinning gray "spokes." The card is pushed as far as it will go into the slot, and the antenna is all the way in as well. When I take the card out, the computer boots up fine. I tried installing the software first, but it doesn't appear to be installed after it does the required restart for new software. I'm not sure if I have the software already...
At any rate, the biggest issue is that it won't boot past the gray screen. Any thoughts? (I have a version of Tiger, though I'm not sure exactly which because I'm sick of the un/install process at the moment, and am staring at the gray screen.)

The card is pushed as far as it will go into the
slot, and the antenna is all the way in as well. When
I take the card out, the computer boots up fine. I
tried installing the software first, but it doesn't
appear to be installed after it does the required
restart for new software.
Hi, I have a 1GHz eMac ATI and had a problem installing my Airport Extreme card as well. It would boot fine, but the card would not connect. It turned out that the card was not seated properly and maybe this is something for you to look at.
If you look at the Airport slot with the card and cover removed you will see the end of a black plastic guide bar on the right of the slot when viewed from the front of the machine. (Assuming the ATI eMac and USB 2.0 are the same in this regard) When the card and the aerial are fully seated home, the silver top of the aerial plug should be just about level with the front end of the black plastic bar, just a whisker or 2 sticking out. If it is more than this (more than say 1-2mm - 1/16th inch) then your card is not far enough in to be connected properly. Believe me I found this out through trial and error and there is not much difference between the right position and not.
It is not just a matter of pushing harder, you need to wiggle it slightly up and down and push firmly with 2 fingers, one on each side so that the force is evenly distributed. Mine needed just a smidgeon more force than what it took to slide the machine back - try it a little bit at a time. Put it up against a wall so it doesn't slide back, but don't apply excessive force. Part of the problem is that is hard to get your fingers in there to do the job.
Hope this helps.

Clean install Yosemite stuck at terms and conditions on MacBook Pro

Hello,
I'm clean installing Yosemite on my MacBook Pro, which I downloaded from the app store and booted from the recovery partition
The install has gone fine, but it is now stuck at the 'Terms and Conditions' window - it looks like it's trying to load the terms and conditions, but all I have is the spinning disk and 'agree' and 'back' are greyed out
It's been that way for over twenty minutes
Anyone got any ideas? Is it safe to hard-reset and see if it clears it next time?
Thanks,
Wes

Try the enter key.

HT4623 iphone 4 I am trying to install iOS6.0.1 the install is stuck in "preparing to update" and will not move forward. How do I stop the install.

I am trying to install iOS6.0.1 on my iphone4 and it is stuck on "preparing to install" How do I stop the instal?????

I'm not sure iCloud is the best community to post that question in, to be honest I have the feeling it's likely something best asked from any M$ discussion groups that there might be.

Install is stuck

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