Install issue AI CS6

I downloaded AI CS6 and do not see where to open the program. I see it installed in the Application Manager, but where do I launch the program from? I ordered the monthly cloud program. I am running Windows 7 premium. I did see an error when installing, but did not understand it? If you think this is the issue, how can I re-install?

Well, if there was an error you need to tell us the exact wording. Also find the install logs. As a start, you might try to run the Creative Suite Cleaner Tool and then let AAM reinstall...
Mylenium

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    All I need is to install Adobe Photoshop CS6 on two computers if someone could show me were to find the download that wouod solve my issue thanks

    Download CS6 products
    Mylenium

  • I cannot install properly my CS6 version on a second computer it seems that there is an issue with serial number I will appreciate some guidance thank you

    I cannot install properly my CS6 version on a second computer it seems that tree is an issue with serial number I will appreciate some guidance ? thank you

    Hello,
    please have a look there: http://www.adobe.com/products/cs6/faq.html >>> Can I distribute a Creative Suite 6 edition across multiple users or computers? >>> The software license agreement accompanying your product may entitle you to install and activate the software on two systems with certain restrictions. The product license agreement for Creative Suite 6 does not allow you to install the components of a single suite edition across multiple computers. See the software license agreement for more information.
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    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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    Hans-Günter

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    http://www.adobe.com/support/contact/cscleanertool.html
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  • Installing adobe photoshop cs6

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    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • Exit Code 6: Can't install the Photoshop CS6 beta (Win 7)

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    Hi,
    This seems a third party issue.
    Please follow the instructions in the kb article at: kb2.adobe.com/cps/403/kb403969.html
    Regards,
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  • Errors (DW050 DW063 DF027) installing Production Premium CS6 on Mac

    I really don't want to return this to Adobe, but if I can't install it, it's realy useless.  Looking for some way to get it installed.  Does anyone have a procedure that is reliable on the Mac?
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    This is not the answer for me - and for others.
    There seems to be a problem with Production Premium CS6 Installation on Snow Leopard - Mac OS X 10.6.8.  Could someone at Adobe try this and/or report anecdotally that anyone has seen it work?
    From a much more comprehensive thread describing the same issue at http://forums.adobe.com/message/5450038#5450038
    All,
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    Executed the list of suggested "answer" fixes referenced in this thread
    Completely uninstalled all Adobe products (including CS5 Master Collection and Acrobat X Pro - even the Flash Player)
    Used Disk Utility to reset all privileges on the drive to its recommended state
    Manually set privileges on virtually the entire disk to Read/Write/Execute for Everyone
    Was on chat for 2 hours with Adobe Tech support - they took control of the machine and were trying similar things
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  • Adobe photoshop Installing issue

    I am trying to install adobe photoshop cs6 on my pc with 64-bit operating system, i get the following error message when i click on the set up link:
    (( installer failed to initialize. this could be due to a missing file, download adobe support advisor to detect the problem))
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    Thanks for your reply, i just paste the set up.exe file on my PC again from the source and this time it works

  • I was trying to activate my CS3 and got help from chat until he said it was an installing issue. The application opens and then closes unexpectedly.

    I just got a new mac and I'm trying to download my Adobe CS3 onto it. I was able to download and then I tried to activate it. I entered the CS3 serial number and then asked for the serial number of the older version. I originally bought CS2 on disc and downloaded it onto my old mac and from there bought an upgrade to CS3. I no longer have the discs or box for CS2 and so I do not have the CS2 serial number. I contacted chat support who helped until I reached the point where I could open the application but then it would quit immediately and say "Adobe Update quit unexpectedly." Then he said it was an installing issue and turned me to the forums. Help, please?

    JohnEden I would recommend running all available uninstallers to remove the current installation.  The uninstallers are located in the Applications/Utilities/Adobe Installers folder.  Once you have ran the uninstallers then please also utilize the CC Cleaner Tool for a complete removal.  You can find details on how to utilize the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Install JUST PS CS6 from CS6 Master Suite Collection Student/Teacher Edition (Digital)

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    I guess what I'm trying to say is unclear. I am using my wife's MacBook Pro. I have my MacBook Pro's Hard drive in an external sata enclosure. I have OS Lion 10.7.4 that I partioned 32GB from my main hard drive do I can use that OS.
    I understand what everyone is saying about downloading MS to to another section hard drive and just running the installer on my Lion OS so I can just select PS CS6. If you look at the pictures above, you can see that I actually did just that and ran the PS CS6 installer. It webt through the entire process until the end and it kept crashing on me. I've used adobe cleaner but the only thing that was on my Lion OS was adobe air. I removed adobe air with the adobe cleaner and started from scratch. I also removed the corrupted files after every install.
    I restarted a few times and ran into the same issue. I have figured out how to get into safe mode. After you hold option to bring up the OS you want to boot into, you hold shift before you press enter on your selection. I am in safe mode now. I have tried just installing the PS CS6 and it still crashes at the very end of the installaltion and shows this screen.

  • Trouble installing After Effects cs6 on my new Yosemite system.

    I then attempted to install all the software from my old computer. Installed Entire cs6 suite, after effects is greyed out.
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    There have been a few people having problems getting updates and a few different solutions. It all depends on what's messed up on your machine.
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  • Every time I attempt to install adobe photoshop cs6, it says installer has failed to initialize HELP

    Every time I attempt to install adobe photoshop cs6, it says installer has failed to initialize, what do I do?

    Hi supercein,
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  • Installed Adobe Photoshop CS6 on MacBook Pro OS 10.7.5, now my DVD player does not work. Ideas?

    I installed Adobe Photoshop CS6 on MacBook Pro, OS 10.7.5. Now my DVD player will not work. Any ideas?

    Problem solved. Yes, it was a coincidence. The problem had to do with my DVD preferences, not the Adobe installation. Thanks for your reply.

  • Problem installing my adobe CS6 design standard

    I am having trouble installing my adobe CS6 design onto my computer. It'll successfully download, then once I click to install, it'll install and then prompt me to enter my serial #, after that it says my serial # is valid but the qualifying product cannot be found on the computer. It gives me an option to choose the product i own in a drop down menu and alongside to enter the serial number for the product. The drop down menu doesn't even list the product I bought. I'm stuck at this point, please help!!!

    No, if you had the CS5 installed you would not have to do the confirmation of having the qualifying version, but I do not recommend installing CS5 just for that.  MAke sure you are providing the CS5 serial number and not the CS6 number for the qualifying version information.  If you continue to have a problem try contacting Adobe Support thru chat and they should be able to resolve the matter with you.
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    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I'm a new user and learning, I bought and installed Premiere Pro cs6.  I got a nice video clip but has a baby cried in the background and very annoying.  My question is, is this noise remover is separate from the cs6 or I need to get this software downloa

    I'm a new user and learning, I bought and installed Premiere Pro cs6.  I got a nice video clip but has a baby cried in the background and very annoying.  I have tried all of the sounds in Prem cs6 but didn't work. My question is, do I need to get a separate sound software download and install to be able to use it?

    In the CS versions, there was some audio capability in PrPro but you needed to get a separate audio program for major work. Lessening a baby definitely qualifies as major work. That's lessening, i dont mean eliminating. Adobe's audio program is Audition. There are others "out there'. In the CC versions one just downloads Audution also.
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