Install keeps looping
Hello everybody,
I had bought and installed e-Mobile Email on my previous Blackberry. I had to buy a new Blackberry because my old one got in touch with water. I have been reinstalling every app i had on my new Blackberry from My World. Every app but e-Mobile Email gave no problems installing. Everytime i try to reinstall this app it tells me to log on with my Blackberry ID (I do not know the reason as the other apps did not tell me to do so.). Once i have logged in with my Blackberry ID it shows me the installing screen but it then brings me back to the log in with your Blackberry ID screen. This is getting really annoying as i have paid 20 euro for this app. Can anyone please tell me what to do?
Thanks in advance
Hello !
Since you have a new BlackBerry device, so in that case your BlackBerry ID for the old device will not work in it.
So for the same you need to create a new BB ID with a different email id for your New BlackBerry in your App World.
It is so because every BlackBerry follows unique BB ID.
Once you'll try to login with the new blackberry id, it will not give you any such issues .
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.
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