Install LaserJet P1102w on network error

I am trying to enable my HP LaserJet P1102w printer to print wirelessly from my Chromebook.
I have successfully gotten the Chromebook to print while having my other computer connected - but would like to just print straight from the Chromebook.
I am in Chrome on my MacBook Pro v. 10.6.8 and got this error message when I click "HTML Configuration":
This page contains the following errors:
error on line 6 at column 47: Entity 'nbsp' not defined error on line 12 at column 8: Opening and ending tag mismatch: link line 0 and head
I am not sure how to fix this error.
Thanks

Hi,
A such may happen due to outdated software.
Please click the Apple icon and select Software Update, be sure to install any HP or Apple updated, reboot your Mac and check for any difference.
If the same persists, download and install the following software and then check for any difference while accessing the HTML Config / EWS browser tool:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80684-8&cc=us&dlc=en&lc=en&...
Once the printer is still connected via USB to your Mac, download and install the latest firmware below. it is essencial for ePrint to operate with your printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-115797-3&cc=us&dlc=en&lc=en...
Next follow these steps to setup ePrint:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03128518&tmp_task=setupCategory&cc=us&dlc=en&lc...
Once ePrint been setup and running you may register the ePrint address as a Cloud printer and print directly from your Chromebook:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817255&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
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HP Laserjet P1102w !!Failed to update software!!

Attempted multiple times to perform update on Laserjet P1102w.
Received error dialog box: "HP Laserjet P1102w !!Failed to update Firmware. Power cycle and try again."
I'm printing to the unit just fine.
This question was solved.
View Solution.

Hi,
Is the printer connected via USB or through the Wireless network?
If you may use a wireless network connection be sure to temporarly plug a USB for the update as listed on the update instructions:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-115794-2&cc=us&dlc=en&lc=en...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Can't install driver for HP laserjet p1102w

I have a HP laserjet p1102w installed on my network wirelessly. It was working fine, but then I had to set up the network anew.
Now I can't get it to work on one of our macbooks. The other one works fine, they both run 10.7.5
I tried to remove the printer from the list and install the driver again from scratch. I downloaded the newest driver from HP, installed it, and upgraded the printer firmware (using the other laptop). When i click the + in the printer list, the printer shows up, and then i get the message to configure it, saying that the software is available from Apple. It seems to download, and then says the software is not available at this point, telling me to get the newest software from the printer manufacturer. Which is what I did in the first place.
I tried this several times, also tried repairing permissions, that didn't help.
Does anyone have any ideas? Would greatly appreciate help, have spent a few hours trying to figure this out to no avail.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
-Griff W.

HP Laserjet P1102W not connecting to wireless network

Hi,
yesterday I tried to install my new Laserjet P1102W with wireless capabilities. The first setup went fine and I was able to print wireless from my pc. But when the printer went in sleep mode I had to redo the wireless setup to get it connected.
So I searched for a possible firmware update on the Ducth HP site, found the lastest firmware (20110826) and followed the instruction to upgrade it. But the upgrade took more than 20 minutes, and th lights on the printer didn't blink. So I pressed the power button again to wake it up, printed a selftest page and did see that the firmware was updated.
But then the problems started, the printer only gets a 169. ip address while I've setup the wireless correctly (tried manual and automatic setup) while I expect it to get a 192. address. And ofcourse I cannot print anymore via the wireless connection.
So I tried to find an older firmware to put back on the printer, but with no luck. Also tried to re-apply the latest firmware, but then I get the message that the printer is already up to date.
Is there a possiblility to force the firmware update to run again? Or can I get an older firmware from HP?
Best regards
Rob

I had the same problem, I was able to connect into my wireless network when I installed the printer (using the CD that came with it) and was able to print but when I turned off the printer and turned it back on it won't connect to my computer
and my wireless network. I did the same thing you did reinstall but get that 169 IP address. Believe me I was on the phone with the Geek Squad tech for almost 2 hours and the problem was not solved so he told me to just keep the printer on so I don't lose connection. Same thing with the 1st HP tech support who tried to help me. He even changed something in my internet security but did not solve the problem at all. The second HP tech support worked on it too and finally told me that it could be my router. I have an old Linksys wireless G router so I decided to buy a new router and bought the Netgear N600 WNDR34000v2 and reinstall the printer and everything worked fine. Also before you install the printer driver be sure to uninstall the printer program (go to Control Panel-Programs and Features) and also disable your firewall because it could also cause problems in the installation. Now all my 5 computers in my network are using the printer and I can turn it on and off with no problems at all in printing.

Laserjet p1102w fails to install

At first this printer(HP Laserjet 1102W) was great, installed and everything was fine. Then we moved and Centurylink changed my router. First my IPAD wouldn't hook up but we fixed that by changing the router "channel' to 11. Well now, I can't even get the printer to install on my computer (I know the router doesn't have anything to do with the computer intallation failure).
So, anyway, running Windows 7, 64 bit, have started and restarted, booted and rebooted computer and printer, reset network endpoints on printer, uninstalled the previous versions of the printer. used the CD, not used the CD, gone to the website and got the software directly off the web- nope- still won't install. Goes through the whole process and then I get a pop up that says Printer intallation failed. No printer was installed.
Usually I just have issues with getting it connected wireless but TODAY I can't even get it installed! This has never been an issue before. I have also even turned my Firewall off in case it was blocking something (like it was before during the wireless installation) but Nope, not the answer!
I really need to get some stuff printed. Even if I have to use the midevil USB cord!
Any help is appreciated!

I see you are having an installation issue with your Laserjet P1102w. I am guessing that this printer was installed previously on this computer, but now you need to reinstall to connect the printer back to your new network. Is this correct?
If so, have you gone through the process of uninstalling the previously installed software already? If so, then I would advise checking the Print Server Properties of the PC to ensure the driver has been removed for the printer. This can hang up many printer installations.
Click on the Start menu of the Windows 7 PC
Select the Devices and Printers folder
Click on any of the available printers in the list
Click on the option for Print Server Properties at the top of the window
Select the Drivers tab
Delete any drivers remaining for the P1102w in the list
Once the printer has been completely removed and software uninstalled, then I would download the latest drivers from the HP website and re-install. Click the link below to access the downloads page for Windows 7 and the P1102w.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-8&cc=us&dlc=en&lc=en&...
Let me know how it goes,
Jason
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Connecting HP Laserjet P1102W to wireless network (then getting drivers!)

Hi,
My macbook pro and HP LASERJET P1102W seemed to be communicating just fine when I had snow leapard. Post update to Mountain Lion, problems.
I have gotten the printer to work when connected via USB, however not consistently. (Often it cannot recognize when paper tray is filled, cannot do two sided printing and has other issues perhaps connected to the fact that software is missing?)
I have read the documentation on HP site, noting that the only way to install drivers is via a network connecton and airprint which requires a network connection.
Not sure this is the right place to ask this, but I will for now:
How do I connect my printer to my network, which is a new home network as I just changed from DSL to Cable?
Note: I had not previously ever connected my printer to my wireless network and set it up to work with Airprint, though that is one of the reasons I bought it.
Once I do connect the printer to my wireless network, perhaps then I can try to follow the steps on the HP site   http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=4142&product=4110396&sw_lang=
If anyone has experience with the above, I would love to hear it!
Final question: Is plugging the printer into the back of the new cable modem via ethernet or USB perhaps a way to put it on the wireless network? Not a convenient location, but if only alternative, I would try it.
THANKS!
Ani

Dear Happy-to-Help,
I appreciate you logging in to help. I shall give this a shot in the next couple of days when I have more time and let you know how it goes.
I have been quite frustrated by the fact that HP says if the HP Laserjet P1102W has worked fine with Snow Leapord and one upgrades to Mountain Lion, all the drivers will be automatically upgraded/updated (or whatever the term). That has not been the case at all.   It took quite a bit to even get my computer and printer to talk to one another via a USB connection—with none of the functions of the printer (as noted above) working properly to this day.
I hope your suggestion works. Will be back in touch to let you know.
Ani

Wireless HP Laserjet P1102w cannot 'see' my WiFi/Wireless network

Hi all,
I've been having some problems with my new HO Laserjet P1102w finding my WiFi network which is a Belkin N Wireless Modem/Router (PM01527ea/F5D8636-4).
Have followed the skimpy supplied instructions, which simply say to remove all the packaging, install the Toner cartridge, connect directly to my laptop & follow the instructions which appear when the enclosed CD is inserted.
All goes ok until it tries to connect to my WiFi Modem/Router. It correctly picks up the SSID & also manages to somehow obtain my WPA2-Personal key/pass-phrase (which is scary as I thought it secure!).
But then nothing. Any further progress fails to connect. Even the hallowed 'HP Print and Scan Doctor' util that i downloaded fails to see the WiFi, but the windows laptop & Apple iPads/iPhones can all see, connect & operate correctly.
Should I turn all the security off & try in plain text?
Any help or assistance would be greatly appreciated.
Ta,
Simon Bond in the UK.

Hi simonbond,
I understand the mobile devices will connect to the printer but the computer won't.
Thank you for your reply.
I will be happy to help you with this.
Print out a configuration report and make sure the SSID and IP address are correct.
(hold down the x button and when the printer makes a noise let go)
If you have a valid IP address for the printer then try and access the embedded web server for the printer. Type the IP address into internet explorer address bar.
If it loads the printer's network page then the printer is on the network.
If it doesn't load then check the network name the computer is connected to.
Temporarily turn off any Antivirus sotware.
Power cycle the computer, printer and router.
Install the printer as a USB connection.
Then go to start, all programs, HP, Laserjet, wireless configuration wizard, follow the
steps to setup the wireless. Disconnect the USB when completed. Try printing now.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet P1102w: HTML Config page errors out

I was using my LaserJet P1102w via wireless fine, until my wireless router died. When I replaced it, I tried to set up the printer on the new network but I get an error when I try to open the "HTML Config ..." utility. The page itself won't load.
I've printed the config page on the printer, and it says it has an IP address, but it still thinks it's connected to the old network. Is there a way to reset the printer itself?

Hi,
Be sure to restore the Wireless Radio firs by turning the printer on while holding both the Wireless and Cancel buttons.. keep the buttons pressed till the lights between them start blinking.
Next try usin HTML Config again and check for any difference.
If the same persists, try clearing the browser history by clicking on Safari > Reset Safari.
Be sure to remove any existing caches and cookies.
Quit Safari to ensure it takes effect, then try alunching HTML Config once again.
Hope that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Installing wireless HP LaserJet P1102W on a MACbook Pro 10.9

This is a new printer and install. I cannot figure out how to get it to print wireless. Prints fine with USB cable. Do I need a different driver or ???

Hi @SueFox56431 ,
I can help you with setting up the printer over the wireless network with Maverick.
I have provided the steps to also check the Encryption and Password for the network:
Check your network Encryption type:
Go go to the Apple/system preferences/network/click the advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select applications, utilities, keychain access, double click the network name,
check the box to show the password,type in your Mac password to view it.
(some networks have a shortcut password setup)
Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Delete the printer from Printers and Scanners. Connect the USB cable from the printer to the Mac and add the printer again. Make sure it shows just the printer name, you might have to click on the dropdown to select the printer from the list. (Laserjet P1102w) You might have to run the Apple Updates.
Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.
Laserjet P1102w.
You may follow the steps instead of watching the video if you like.
Then go to the Apple, System Preferences, Printers and Scanners.
Highlight the Laserjet on the left side of the window.
Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button.
The Embedded Web Server for the printer will open.
Click on the Networking tab, select Wireless on the left side.
Fill out the information for your network. Make sure infrastructure is selected. Status: make sure you select Enabled.
Apply the settings.
Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet bonjour printer. (might take a couple of minutes to appear)
Delete the USB printer from the list from the Printers and Scanners window.
Disconnect the USB cable and try and print.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Surface pro giving error when printing to hp laserjet p1102w

every time i try ang print either via wireless or connected with usb i keep getting an error message. why could this be happening. ive successfully installed all the software.
any sugestions would be very much appreciated.
thank you

Hi dperomingo,
Welcome to the HP Support Forums! I understand when you try to print to your HP Laserjet p1102w you get an error message. Can you please let me know the exact error message you are getting? Have you ever been able to successfully print to your LJ 1102w? Also which Operating system are you currently running?
I would like you to go ahead and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I will watch for your reply with the requested information, please run the PSDR and let me know the outcome!
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Laserjet p1102w can't connect to the network

I am trying to connect my laserjet p1102w printer to the wireless network, numerous times, and it still won't work! I have chatted with hp for three times already, uninstalled and installed software, and looked at the manual from cover to cover. Can anyone please help me connect my computer to the network, anything I have tried does not work.

Well now we know what the issue is. You are not connection to your wireless router via SSID and password.
Go here.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=4110396&cc=us&dlc=en&lc=en
and download the Getting Started and User guide. Page 7 of the User guide is where you want to start. You may have already done all this... but you have not detailed anything yet so I don't know. Keep the USB cable disconnected and start the CD. It should prompt you to plug in the USB cable. If not, plug the USB cable in and start the CD again. Now detail each step and let us know where it fails at please.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

SQL SERVER 2012 Installed to SMB share Error 59 (An unexpected network error occurred)

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Install LaserJet P1102w on network error

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