Install Licence failed on Mobility Service Engine v6
Dear Cisco community,
I have a problem on installing the license for MSE.I use the MSE 3310 for context aware service. I have set up the MSE appliance correctly but i failed to install the device tracking license on WCS.
I use WCS PLUS license on version 6. When i add the lic file, WCS said "error while installing license".
Anybody know what the problem might be? I rechecked the UDI for MSE again, and it is correct. So i assume that it is not related to bad license.
Please any comment are appreciated
I think, I have correctl installed the new user ((charms, Settings, Change pc-Settings, Accounts, Other Accounts, Add an account, username, Password, Password, hint - that's not so difficult (on the first glimpse) - and I'm admin on Win 8.1 Pro.
But maybe I missed a secret secret ?!
No matter, whatever - your suggestion helped me - I can live with it, even though my PC is probably not in order.
(At least until the next time)
No matter, whatever
- this
Suggestion helped
me (Nt Authority\SYSTEM ACCOUNT) -
I can
live with it,
even though
my PC is
probably not
in order.
(At least
until the
next time)
Greetings, Otto
O.F.
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Mobility Service Engine 7.4.100.0 ova WEB Services problem
Hello,
We have sucessfully installed MSE-VA-7-4-100-0.ova file in our Lab, and after installation we can't open https session with MSE.
When we type <https://mymseipaddress> we are getting these message:
Error 404 - Not Found.
No service matched or handled this request.
Known services are:
http://my server:8880/hs/
http://my server:8880/mdp/
http://my server:8880/admin/
http://my server:8880/wips/
http://my server:8880/location/
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https://my server:8843/admin/
https://my server:8843/location/
https://my server:8843/subscription/
https://my server:8843/aaa/
We are able to import MSE to Cisco Prime Infrastructure 1.3 and we have communication with WLC. We have tried proposed solution explained in link below:
https://supportforums.cisco.com/message/3656441#3656441
but we are are unable to import server certificate becouse our certificate vallidation is falling. We don't know how we should append private key to the signed certificate in order to get our MSE web services up and running.
Any help in solving this problem would be much appreciated.
Regards,
JelenaHere is the output from getserverinfo:
[root@MDS-MSE-LAB ~]# getserverinfo
Health Monitor is running
Starting MSE Platform, Waiting to check the status.
MSE services are up, getting the status
Server Config
Product name: Cisco Mobility Service Engine
Version: 7.4.100.0
Health Monitor Ip Address: 1.1.1.1
High Availability Role: 1
Hw Version: V01
Hw Product Identifier: AIR-MSE-VA-K9
Hw Serial Number: MDS-MSE-LAB.mds.rs_3287d770-825b-11e2-8bd8-00505692612a
Use HTTP: false
Legacy HTTPS: false
Legacy Port: 8001
Log Modules: -1
Log Level: INFO
Days to keep events: 2
Session timeout in mins: 30
DB backup in days: 2
Services
Service Name: Context Aware Service
Service Version: 7.4.0.38
Admin Status: Enabled
Operation Status: Up
Service Name: WIPS
Service Version: 1.0.4041.0
Admin Status: Disabled
Operation Status: Down
Service Name: Mobile Concierge Service
Service Version: 2.0.0.37
Admin Status: Enabled
Operation Status: Up
Service Name: Location Analytics Service
Service Version: 1.0.0.12
Admin Status: Enabled
Operation Status: Up
Server Monitor
Server start time: Fri Mar 01 15:59:43 CET 2013
Server current time: Mon Mar 04 09:39:45 CET 2013
Server timezone: Europe/Ljubljana
Server timezone offset: 3600000
Restarts: 6
Used Memory (bytes): 66655704
Allocated Memory (bytes): 133169152
Max Memory (bytes): 477233152
DB virtual memory (kbytes): 0
DB virtual memory limit (bytes): 0
DB disk memory (bytes): 2137466496
DB free size (kbytes): 0
Active Sessions
Session ID: 16978
Session User ID: 1
Session IP Address: 10.13.7.15
Session start time: Mon Mar 04 09:38:17 CET 2013
Session last access time: Mon Mar 04 09:38:19 CET 2013
Default Trap Destinations
Trap Destination - 1
IP Address: 10.13.7.5
Last Updated: Fri Mar 01 11:43:04 CET 2013
Context Aware Service
Total Active Elements(Wireless Clients, Tags, Rogue APs, Rogue Clients, Interferers, Wired Clients): 25
Active Wireless Clients: 13
Active Tags: 0
Active Rogue APs: 11
Active Rogue Clients: 1
Active Interferers: 0
Active Wired Clients: 0
Active Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients, Tags) Limit: 100
Active Sessions: 1
Wireless Clients Not Tracked due to the limiting: 0
Tags Not Tracked due to the limiting: 0
Rogue APs Not Tracked due to the limiting: 0
Rogue Clients Not Tracked due to the limiting: 0
Interferers Not Tracked due to the limiting: 0
Wired Clients Not Tracked due to the limiting: 0
Total Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients) Not Tracked due to the limiting: 0
Context Aware Sub Services
Subservice Name: Aeroscout Tag Engine
Admin Status: Disabled
Operation Status: Down
Subservice Name: Cisco Tag Engine
Admin Status: Enabled
Operation Status: Up
Regards,
Jelena -
I understand that access points can be configured to forwards all the probe requests to cisco wifi controller. cisco MSE(mobility service engine) gets the probes from wifi controller to find the location of the mobile devices.
My question, can cisco MSE(mobility service engine) be configured to work with non-cisco access points?No and the reason why is the NMSP communication from the MSE to the WLC. Other vendors don't support this so there is no communication happening.
-Scott -
ISE ( Idendity Service Engine ) & MSE (Mobility Service Engine ) & Prime Infra
What is the difference between ISE ( Idendity Service Engine ) & MSE (Mobility Service Engine ) & Prime Infra .
How this will be used along with WLC & AP & wireless Users.The Cisco Identity Services Engine (ISE) is an all-in-one enterprise policy control product that enables comprehensive secure wired, wireless, and VPN access, leading to more productive workers and lower operations costs. When operating in a network, ISE provides the following key features: 1.Rigorous identity enforcement 2. Extensive policy enforcement 3.
Security compliance 4. Automated onboarding whereas Cisco Mobility Services Engine supports RTLS and WIPS and Cisco Prime is centralize wireless and wired Monitoring and management solution. ISE and MSE both can be integrated with Cisco Prime. For more deatil over these products you can see the below links.
http://www.cisco.com/en/US/prod/netmgtsw/prime.html
http://www.cisco.com/en/US/prod/collateral/wireless/ps9733/ps9742/data_sheet_c78-475378.html
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Mobility Service Enginer & WCS required or not?
Hi,
I have Cisco Wireless Lan Controller 5508 with 35 (3600 Series Access Points. Do i need to purchase Mobility Service Engine for this or no need? Do i need WCS server for this or no need?
Thanks,The WCS/NCS/Prime and MSE are optional devices that you don't need to get your wireless up and running. So no, you don't need to purchase those devices unless you want the features those devices will provide you. These features are listed in the data sheet.
Sent from Cisco Technical Support iPhone App -
Need some help getting started with Mobility Services Engine
Someone has ordered several 3602 access points, a 5508 controller, and a MSE 3310 for one of our remote locations. The access points and controller are in place and are working fine (we use lightweight APs at many other locations), but I'm not sure how to approach the MSE. I've gone through the set up, and it's onsite, on the network, and I've added it to our WCS server. It's got a 2000 user context-aware services license. But I'm not sure where to go from here. It doesn't seem to actually be doing much of anything. Is there some quick start guide as to where to go from this point? The wireless users are mostly mini netbooks and iPads.
Well, I'm no expert, but I did spend the night...
Ok. In the WCS on the Services tab, Mobility Services, your MSE is recognized and reachable with matching SW Versions.
So, on the home tab, ContextAware tab, you see your MSE and it is showing Zero's for data in most if not all fields?
Back to the Services tab, Synchronize Services... is this empty?
The MSE can only 'SEE' what you tell it to 'LOOK' at. That is, buildings and floor areas. I haven't tried just a building.
Check the left hand box for all the floor areas of interest. Scroll to the bottom an slect 'Change MSE Assignment"
select which (of the many or the one) MSE you wish to have monitor the area. Check the 'CAS' box and save.
Up on the upper levt is a Synchronization block.. push the Synchronize button and sit back..
All MSE data is presented only to the WCS (or Pi).
Good Luck
David -
Mobility Service Engine back up failed
I have recently installed Cisco MSE and attached it to my Prime infrastructure 2.0 appliance but the MSE backup failed with the following error
MSE Backup failed for mse.xxxx.xxx.xxx.xxx. Reason: null
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3355 Mobility Service Engine failed to start
Hi,
After I initial MSE with the wizard. MSE take so long to start the service (more than 1 hour) with "Starting MSE Platform, waiting to check the status"
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Traceback (most recent call last) File "/usr/sbin/yum-updatesd", line 40, in ?
import gamin
ImportError: No module named gamin
Sent from Cisco Technical Support Android AppAre you not able to access the cli? If so, try to issue the following:
/etc/init.d/network status <--- check the status
/etc/init.d/network reload <--- if a service isn't running
/opt/mse/setup/setup.sh <--- to review or make changes to what was entered on the setup script.
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered" -
Start studying on Mobility Services Engine
Hi all,
I have assigned to characterize MSE which could be used for a future project.
After a quick research, I know that I need to setup at least a basic topology including
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2. A virttual machine of PI : PI-VA-1.4.0.45-small.ova
3. A virtual machine of WLC : AIR-CTVM-7-5-102-0.ova
I also have already ordered 4 Aironet 3600 APs.
However, it requires to have service contracts linked to my CCO to be able to download those softwares.
As a newbie, I don't know how can I get those required service contracts. So could anybody guide me on this one ?
BTW, because the tight schedule of the study, could somebody send me those softwares so that I can finish my task on time.?
Thanks,
Regards,
Toan.Hi Steve,
We are already Cisco partner and still cannot download the software, it requires valid linked contract services.
I aslo contact some of our local partners but not yet received any reply.
As time bugdet for me is too short, it's great if I can get the software from you guys in this forum.
Toan. -
Mobility Service Engine without Client or Tag licenses
What does the base MSE box get you when you do not have any additional feature licenses?
Do I still get rogue AP location mapping and history?An MSE out of the box with no licenses will have a 100 tag/client 60 day evaluation license. After the 60 day you would go back to being able to track one device at a time via the WCS.
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Need to log into Mobility Sevices Engine
Hi Everyone.
Sorry if anyone already addressed this issue before. I just can't find it.
The preious wireless technician left our company and didn't leave the password. Now we need to re-ip the WCS, WLC and MSE. The only problem left is with the MSE.
From the WCS, I can see the username for the MSE is admin, and the password shows asterisks.
Also from Security Index Detailed Report in the WCS, I can see the following description,
Device Security Issue: Mobility Service Engine Mobility Services Engine user has default password configured.
Security Solution: Configure strong password for the users on the Mobility Services Engine
I did a research and from this link (http://www.cisco.com/en/US/docs/wireless/mse/3350/6.0/CAS/configuration/guide/msecg_ch2_CAS.html), it's saying "
The default username and password are both admin. "
However when I tried to SSH to this MSE(model# 3310), MSE asked for username and password. I put admin/admin there and got an error mesage of "password authentication failed". I am thinking there is another default password for this MSE. Anybody can help? I don't want to go through the password recovery process. Another question is that if anybody can point me a link of how to change the IP address of the MSE.
Any input will be greatly appreciated.
RobertRobert,
If you don't have the password, then you'll have to go through the recovery process.
http://www.cisco.com/en/US/docs/wireless/mse/3350/quick/guide/mse_qsgmain.html#wp1053115
To change the IP, you can go through the setup script once you can get in.
/opt/bin/setup.sh
IIRC
HTH,
Steve
Please remember to rate helpful posts or to mark the question as answered so that it can be found later. -
How do you factory default the MSE 3350 Mobility Solution Engine
Hi Guys
I was wondering if anyone knows how to factory default the MSE or know of a way to enable the setup wizard again.
Is there a way to check the status or change the WCS communication password manually.
Thanks in advancedYou can use following steps to restore factory default fo MSE:
Step 1 In Cisco WCS, click Mobility > Mobility Service Engines.
Step 2 Click the name of the mobility services engine you want to configure.
Step 3 Click System (left panel).
Step 4 Click Advanced Parameters.
Step 5 In the Advanced Commands section (right), click Clear Configuration.
Step 6Click OK to clear the mobility services engine configurations. -
i tray to reinstall i tunes in my pc after having error 7, but wyle in the instalation this mesage appear said service apple mobile device failed to star. verefy that you have suficient privileges to star system services.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Hi,
When I tried to install iTunes update this failed, then tried to uninstall and reinstall itunes twice. Failed again. Could not open iTunes. I use an HP PC. Even tried to disable Macafee firewall, still itunes failed to install. Please help!!Followed these instructions with a few changes. (Windows 7 x64)
Uninstalled programs in the following order:
- Itunes
- Apple Application Support
- Apple Software Update
- Bonjour
- Apple Mobile Device Support (uninstall failed due to Apple Mobile Device failure)***
- Restarted System
- Redownloaded Itunes from website.
- Run installer as Administratot
- Succefully installed
***To uninstall Apple Mobile Device Support
- Right clicked on Apple Mobile Device Support, Clicked Charge (second option), Repair, Next (failed to repari)
- Right clicked the Apple Mobile Device Support in the Programs and Features window and clicked Repair (third option in drop down list). (repaired successfully)
- Uninstall successful after the repair.
Below is a guess at a quicker solution:
Looking at the uninstalls, it may be worth trying to repair the Apple Mobile Device Support through the Program and Features window before trying to uninstall everything. It may be a faster fix for the freezing service. After the repair is successful the itunes update may work.
Hope this helps. -
Hello,
I am trying to install Microsoft SQL Server 2008 R2. I get the error bellow (Database Services Engine Failed, SQL Server Replication Failed, Full Text Search Failed, Reporting Services Failed). I already have a copy of SQL Server 2008 R2 on the machine.
I want to create a new named instance of SQL Server for some software I'm installing.
The error is below.
Any help would be much appreciated, thanks!
Overall summary:
Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then
rerun SQL Server Setup.
Exit code (Decimal): -595541211
Exit facility code: 1152
Exit error code: 49957
Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then
rerun SQL Server Setup.
Start time: 2014-02-06 09:14:09
End time: 2014-02-06 11:18:16
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\Detail.txt
Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.50.2500.0%26EvtType%3d0x44D4F75E%400xDC80C325
Machine Properties:
Machine name: BAHPBZ52TY
Machine processor count: 4
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered
Sql Server 2008 R2 SQLEXPRESS MSSQL10_50.SQLEXPRESS Database Engine Services
1033 Express Edition 10.50.1600.1 No
Sql Server 2008 R2
Management Tools - Basic 1033 Express Edition
10.50.1600.1 No
Package properties:
Description: SQL Server Database Services 2008 R2
ProductName: SQL Server 2008 R2
Type: RTM
Version: 10
Installation location: c:\c7ced2c86d6b9813b28186cc831c2054\x64\setup\
Installation edition: EXPRESS_ADVANCED
Slipstream: True
SP Level 1
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: True
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASDOMAINGROUP: <empty>
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CONFIGURATIONFILE:
CUSOURCE:
ENABLERANU: True
ENU: True
ERRORREPORTING: False
FARMACCOUNT: <empty>
FARMADMINPORT: 0
FARMPASSWORD: *****
FEATURES: SQLENGINE,REPLICATION,FULLTEXT,RS,SSMS,SNAC_SDK,OCS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: NT AUTHORITY\LOCAL SERVICE
FTSVCPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTALLSHAREDDIR: c:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: c:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: aedt2bSQL
INSTANCENAME: AEDT2BSQL
ISSVCACCOUNT: NT AUTHORITY\NetworkService
ISSVCPASSWORD: *****
ISSVCSTARTUPTYPE: Automatic
NPENABLED: 0
PASSPHRASE: *****
PCUSOURCE: c:\c7ced2c86d6b9813b28186cc831c2054\PCUSOURCE
PID: *****
QUIET: False
QUIETSIMPLE: False
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
RSSVCPASSWORD: *****
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: BAH\568385
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: False
TCPENABLED: 0
UIMODE: AutoAdvance
X86: False
Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0xDC80C325
Configuration error description: Access is denied
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\Detail.txt
Feature: SQL Client Connectivity SDK
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: SQL Server Replication
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0xDC80C325
Configuration error description: Access is denied
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\Detail.txt
Feature: Full-Text Search
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0xDC80C325
Configuration error description: Access is denied
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\Detail.txt
Feature: Reporting Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0xDC80C325
Configuration error description: Access is denied
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\Detail.txt
Feature: Management Tools - Basic
Status: Passed
MSI status: Passed
Configuration status: Passed
Feature: Microsoft Sync Framework
Status: Passed
MSI status: Passed
Configuration status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140206_091302\SystemConfigurationCheck_Report.htmHello,
If you see error descriptioon it gives access denied so basically it is because of some access issue.I guess You must be using some domin account for installation make sure it is added as local administrator also instead of using NT Authority network
service as SQL server service account use local system account .
Below link would help
http://serverfault.com/questions/212135/access-is-denied-error-installing-sql-server-2008-on-windows-7
You can also browse to setup.exe file and RK on it and select run as administrator
Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers
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