Install Mac OS X Lion won't launch

I have a macbook air with 10.6.8 when I click the "Install Mac OS X Lion" app, it wont launch, just a quick flash in the dock. I have tried 2 different Lion disks.... The grey macbook 10.7 and the printed disk.
Any ideas?

Sorry got it wrong;  I was posting this for a friend who gave me the wrong info. However, it is the lion "App store" that is not working and is no longer available from the App store...

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