Install Mobile Sales 4.0 with IDES , but can not logon
Dear Sir,
I just install Mobile SALES version 4 with IDES database,but cannot logon to Mobile Sales. Who can advise what is the problem ?
Thanks and best regards,
Vimol
You seem to be missing something small somewhere.
If on your mobile client's IDES database, you have entries in table SMOUSERS, then you should definitely be able to logon to mobile client using userids available in table SMOUSERS.
Where in CRM Online are you changing password? I hope you are changing password for the user in SMOEAC, as that is what will affect.
After changing password, you need to do a conntrans on your mobile client to get the latest password on your mobile client.
What exact error do you get when you try to logon to your mobile sales application on mobile client?
Regards,
Kaushal
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