Install of itunes v 12.1 fails on windows 8.1
I have just tried to update iTunes to 12.1 on Windows 8.1 and it fails looking for iTunes.msi file.
I tried downloading software then installing but it also fails.
Now iTunes has stopped working.
Any suggestions folks?
Thanks
Allan
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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