Install os x 10.8.5 on hp laserjet pro 300
Can you suggest the best route to get drivers for the HP laserjet pro 300 to run on OS X 10.8.5?
Look at the HP web site. There were 2 drivers that showed up, but I don't know if they support10.8.
http://www8.hp.com/us/en/drivers.html
Similar Messages
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HP LaserJet Pro 300/400 (M375nw & M475dn) - Driver packages will not install
Hello all,
I need some assistance with a very persistent and frustrating issue trying to get driver software packages for our LaserJet M375nw & M475dn to install correctly. We are running Windows 7 Pro x64 on HP 8300 desktop PCs.
We have these printers printing properly via our print server and the proper .inf driver but need the ability to scan to the PC. I would like to install the HP-provided software packages (which include the Scan driver & utility) but am running into the error below.
"A problem occurred while preparing to install software to your system. Please restart your computer, and run this installer again. If the problem persists, please check the product support web site for your product."
I get this error at 80% in the "preparing to install" process. I am using the latest drivers from the website for each of these models (which actually use the same package). I have tried both the Full and Basic driver package with the same results.
We have these printers installed via a static IP on the Network, not USB. I am trying to install as a Local Administrator. UAC is disabled. The PC is fully updated and doesn't have much in the way of custom software. It has SCCM client, MS SQL Native Client, Google Earth, Adobe, Trend Micro AV, OnBase, Office 2007 and Chrome installed.
Here are some of the things I've tried w/o success:
Tried installing with latest drivers from HP website
Ran all Windows updates
Ran the Scrubber uninstaller provided in the package / Running "uninstall" executable from HP software
Disabled all non-MS startup programs/services in msconfig, disabled Antivirus, rebooted, tried to again
Restarting computer (many, many times between different troubleshooting steps)
Tried disabling "Smart Install" (though I think this only applies to USB connections)
Checked print spooler - it indeed is started/running properly
Uninstalled all HP-branded software
Can any of you offer some help please? I'm not sure what to try next.
Some other posts I've looked at w/ no success are:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-CM1410-Series-install-error/td-p/3960480/page/2
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02018709
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4208157&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03123997-9%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/laserjet-pro-200-error/td-p/2702269
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/laserjet-pro-400-color-MFP-m475dw-scanner-stopped-working-in/td-p/3109875
Thank you!!!
P.S. This thread has been moved from Laserjet to Multifunction and All-in-One. - Hp Forum moderator
This is soulsecur again. I have used the FileToEmail.exe Utlity in the Driver package to generate logs. I looked through the installer log (hpbcsiInstaller.log) and found the info below. Can someone please help me make sense of this error? 08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Entry. 08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Preload Driver INF file list count = 1
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): INF File: ..\\hppasc19.inf
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Tested infFile. name: ..\\hppasc19.inf
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Tested infFile. m_installDriverInfFileName: ..\\hppasc19.inf
08:49:12.7343 Information DriverPDUEngine.DriverPackagePreInstall(): Tested infFile. isPrinterDriver: True
08:49:12.7343 Information DifxHandler.DriverPackagePreInstall(): Entry.
08:49:12.7343 Information DifxHandler.DriverPackagePreInstall(): Calling DIFxServiceClient.DriverPackagePreInstall(): file = ..\\hppasc19.inf
08:49:12.7343 Information DifxHandler.DriverPackagePreInstall(): Calling DIFxDriverPackagePreInstall(): file = ..\\hppasc19.inf
08:49:12.7343 Information DIFxServiceClient.WaitForInitialCreateChannel(): Checking to see if the Channel has been created.
08:49:12.7343 Information DIFxServiceClient.CheckStatus(): Checking status of Service
08:49:13.0643 Information DIFxServiceClient.FixChannel(): Channel appears to be ok
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): Caught Fault Exception
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): Exception Detail Message: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): Exception Message: DIFxService:IFxServiceDriverPackagePreInstall Logs:08:49:13.06 ServiceMarshaller PreInstalling inf: ..\\hppasc19.inf
08:49:13.06 ServiceMarshaller Calling DIFxAPI.DriverPackagePreInstall. INF File: ..\\hppasc19.inf, Flags = 2
08:49:13.1424 !ERROR! DIFxServiceClient.DIFxDriverPackagePreInstall(): DIFxService:IFxServiceDriverPackagePreInstall Logs:08:49:13.06 ServiceMarshaller PreInstalling inf: ..\\hppasc19.inf
08:49:13.06 ServiceMarshaller Calling DIFxAPI.DriverPackagePreInstall. INF File: ..\\hppasc19.inf, Flags = 2
08:49:13.1424 Exception
System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail, System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] DIFxService:IFxServiceDriverPackagePreInstall Logs:08:49:13.06 ServiceMarshaller PreInstalling inf: ..\\hppasc19.inf
08:49:13.06 ServiceMarshaller Calling DIFxAPI.DriverPackagePreInstall. INF File: ..\\hppasc19.inf, Flags = 2 Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessage)
Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at HP.InstallManager.CSI.IDIFxServiceMarshaller.DIFxServiceDriverPackagePreInstall(String infName)
at HP.InstallManager.CSI.DIFxServiceClient.DIFxDriverPackagePreInstall(String infName)
DifxHandler.DriverPackagePreInstall => DIFxServiceClient.DIFxDriverPackagePreInstall => NLogLogger.HP.CommonTools.CSI.ILogger.LogError
08:49:13.2024 Information DIFxServiceClient.DIFxDriverPackagePreInstall(): proxy State: Opened
08:49:13.2024 Information DifxHandler.DriverPackagePreInstall(): DIFxDriverPackagePreInstall(): returned: -1
08:49:13.2024 !ERROR! DifxHandler.DriverPackagePreInstall(): DIFxServiceClient Preinstall failed: code = -1
08:49:13.2024 !ERROR! DifxHandler.DriverPackagePreInstall(): DIFxServiceClient Preinstall failed: Error string = Unknown error (0xffffffff)
08:49:13.2024 Information DifxHandler.DriverPackagePreInstall(): Returning: FinishedFailError
08:49:13.2024 Information DriverPDUEngine.DriverPackagePreInstall(): Returning FinishedFailError
08:49:13.2024 Information DriverPDUEngine.HandleDIFXAction(): Returning: FinishedFailError
08:49:13.2024 Information InstallManager.FireStatusEvent(): Firing Status event. Sender = Driver PDU Engine, Text = HP.InstallConfig.CSI.PDUEngineActionItem, Status = FinishedFailError
08:49:13.2024 Information PDUManager.get_PrepareToInstallPercentComplete(): m_stepCountPrepareToInstall = 26, m_numStepsPrepareToInstall = 32
08:49:13.2024 Information InstallManager.get_PrepareToInstallPercentComplete(): Prepare to install percent complete = 81
08:49:13.2024 Verbose CSIViewModel.PagePropertyChangedHandler(): >>>>>>> Property Raised - CurrentPercentage
08:49:13.2024 Verbose CSIPageViewModelBase.CheckForUserError(): Checking for User Error: - EventStatus: FinishedFailError -
Laserjet pro mfp m177fw - cannot install print cartridge
I recently purchased my printer, and now I have to replace the black cartridge for the first time.
The graphics on the printer cartridge itself, and the videos on the HP site are not of any help. the directions say to insert the cartridge into the slots and push into the retainer with the other cartridges.
When I slide the cartridge into the left and right slots, the cartridge will not slide down easily. I have to force it and one side will slide and the other will not. I do not want to force it, in fear that I might break the printer.
Is there a more visual graphic somewhere on the HP site, on the internate, or on Youtube, that can help me solve this cartridge replacement issue?Hi, mxhall,
Welcome to the HP Forum. Sorry to hear you're having issues installing the new black toner cartridge in your LaserJet Pro M177fw.
First of all, you were very wise not to force the cartridge into the slot. Doing so could damage the printer and the cartridge.
Please take a look at the document at this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03922339&lc=en&product=5445914&tmp...
Hopefully, it will resolve the issue.
Also, as you're inserting the cartridge into the printer, make sure that both ends enter their respective slots at the same time. If the cartridge is tilted even a little, it can make it hard to push the cartridge into the printer.
Thanks, mxhall. Hope this helps.
rumack
I work on behalf of HP. -
Laserjet pro drivers stop instalation at 99%
Dear Experts
I have now read everything there is read on the installation of the laserjet pro 200. I am running windows 8 and have tried to install the laserjet pro 200 and laserjet pro 300 on my Samsung pc. it bombs at 99% everytime. i have done all 3 possible solutions but nothing seems to work. have the same problem at work on another pc.
HP printers seems to be a problem and no real solution. do you have one? please help!
Also tried the scan doctor, but it does not detect the printer.
ThanksHi BmfMat50
I understand the install stops at 99%.
You would need to install the full feature drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-107661-1&cc=us&dlc=en&lc=en...
I would disable the smart install feature on the printer.
On the printers display go to the setup icon, (wrench icon) services, HP smart install, turn it off or disable it.
Check the devices and printers and if the Laserjet is listed, right click and remove device.
Here is a url how to access the devices and printers.
http://www.7tutorials.com/device-stage-fun-way-interact-devices-and-printers
Here is a url to assist you in checking the drivers on Win8 to see if there are any hardware driver conflicts, you would see a ! mark or a red x beside a device with a conflict for the printer or unknown device. You would right click and remove device. This will not show unless the usb is still connected.
http://clientportal.softwaresecure.com/support/index.php?/Knowledgebase/Article/View/288/0/windows-8...
This url explains the conflicts in the device manager.
http://www.dummies.com/how-to/content/the-windows-8-device-manager-the-hardware-tool.navId-812283.ht...
Try and install the software again.
Right click and select run as administrator.
Let me know if this works.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Color LaserJet Pro MFP M176n installed but not printing
Hello Everyone,
I have problem with my printer Color LaserJet Pro MFP M176n.
at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
Please help......
- Windows is windows XP 32bit
- Printer name Color LaserJet Pro MFP M176n PCLms
Thanks
I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will not print but when run Scan doctor it will print on enternal print .....
Wael HilalHello @ Averus89,
Welcome to the HP forum.
I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service.
I would like to help you with this issue.
If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
would set a manual DNS.
I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail.
The DNS to try is:
Primary: 209.244.0.3
Secondary: 209.244.0.4
Set the DNS then try printing the web services info page again.
Let me know if this helps.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping! -
I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro5,4
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.49f2
Serial Number (system): W8******7XJ
Hardware UUID: ******
Sudden Motion Sensor:
State: Enabled
1. The scrolling, as far as I've been able to determine, is by using the slide bar to the right of most diplays. There are no up or down arrows that allow slow movement
2. The top and botton toolbars are not visible. The top one appears when you point the arrow to the top of the screen but the same doesn't work well if at all pointing the cursor to the bottom.
3. When downloading, something jumps to the upper right of the screen. I could point and click it and get a diplay if my downloads. I was attempting to fix some of the above. Now the little thing jumps off the screen and I can't get to it.
4I was trying to installMacBook Pro EFI Firmware Update 2.3. I got message it couldn't be installed on my system.
5. The red yellow and blue bullets that allow shutting down, minimizing and maximizing are missing on most open windows.
Can you do something about these problems
It's problematical that one can't communicate directly with Apple to resolve these problems
<Edited By Host>1: I'm scrolling this page right now using the arrow keys.
2: Press the escape (esc) key to exit full-screen mode. Select Apple menu > Dock > Turn Hiding Off.
3: ???
4: That's because you downloaded an update for another model.
5: See 2. -
Can't install montain lion, mavericks or yosemite on my mac pro early 2008 8core
I tried installing mountain lion mavericks and yosemite on my mac pro early 2008 I upgraded the video card to see if that was the problems and still the same the problem is that after installing even during install the mouse moves super slow and the keyboard won't work at all so I can't entern
any information this is with a clean install and even if I update lion it does the same everything works fine on lion 10.7.5 problems there does any one know what could be the issue here? I'm only running one monitor and its the 30 inch cinema display here are the specst of my machine excuse my grammar and spelling it was never my favorite subject
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number of Processors: 2
Total Number of Cores: 8
L2 Cache (per Processor): 12 MB
Memory: 8 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Serial Number (system): G881111VXYK
Hardware UUID: 714C0BE4-9A35-5C33-BF74-0F55F7C31B5F
AMD Radeon HD 6870:
Chipset Model: AMD Radeon HD 6870
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x6738
Revision ID: 0x0000
ROM Revision: 007-NETKAS-ORG
EFI Driver Version: 01.00.507
Displays:
Cinema HD:
Display Type: LCD
Resolution: 2560 x 1600
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: CY03018WXMP
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
ECC: Enabled
DIMM Riser B/DIMM 1:
Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x014F
Part Number: 0x5453324741504D41435038502D5420202020
Serial Number: 0x00031CFB
DIMM Riser B/DIMM 2:
Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x014F
Part Number: 0x5453324741504D41435038502D5420202020
Serial Number: 0x00031CFB
DIMM Riser A/DIMM 1:
Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x80AD
Part Number: 0x48594D5035313241373243503844332D5335
Serial Number: 0x01431026
DIMM Riser A/DIMM 2:
Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x80AD
Part Number: 0x48594D5035313241373243503844332D5935
Serial Number: 0x57656411
DIMM Riser B/DIMM 3:
Size: Empty
Type: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
Part Number: Empty
Serial Number: Empty
DIMM Riser B/DIMM 4:
Size: Empty
Type: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
Part Number: Empty
Serial Number: Empty
DIMM Riser A/DIMM 3:
Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x80AD
Part Number: 0x48594D5035313241373243503844332D5335
Serial Number: 0x01172313
DIMM Riser A/DIMM 4:
Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x80AD
Part Number: 0x48594D5035313241373243503844332D5335
Serial Number: 0x01172714
Intel ESB2 AHCI:
Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
WDC WD5000AAKS-00A7B0:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: WDC WD5000AAKS-00A7B0
Revision: 01.03B01
Serial Number: WD-WMASY0158891
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
HD:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 484.82 GB (484,820,348,928 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/HD
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk2s3
Content: Apple_Boot
WDC WD5000AAKS-00A7B0:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: WDC WD5000AAKS-00A7B0
Revision: 01.03B01
Serial Number: WD-WMASY0158891
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk2
Medium Type: Rotational
Bay Name: Bay 1
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk2s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk2s1
Content: EFI
HD:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 484.82 GB (484,820,348,928 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s2
Mount Point: /Volumes/HD
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk2s3
Content: Apple_Boot
Intel ESB2 AHCI:
Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
HDS725050KLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: HDS725050KLA360
Revision: K2AOAB5A
Serial Number: KRVN67ZBHBEEAH
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Medium Type: Rotational
Bay Name: Bay 2
Partition Map Type: MBR (Master Boot Record)
S.M.A.R.T. status: Verified
Volumes:
UNTITLED 1:
Capacity: 500.11 GB (500,107,860,992 bytes)
Available: 449.41 GB (449,412,988,928 bytes)
Writable: Yes
File System: MS-DOS FAT32
BSD Name: disk1s1
Mount Point: /Volumes/UNTITLED 1
Content: DOS_FAT_32
HDS725050KLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: HDS725050KLA360
Revision: K2AOAB5A
Serial Number: KRVN67ZBHBEEAH
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk1
Medium Type: Rotational
Bay Name: Bay 2
Partition Map Type: MBR (Master Boot Record)
S.M.A.R.T. status: Verified
Volumes:
UNTITLED 1:
Capacity: 500.11 GB (500,107,860,992 bytes)
Available: 449.41 GB (449,412,988,928 bytes)
Writable: Yes
File System: MS-DOS FAT32
BSD Name: disk1s1
Mount Point: /Volumes/UNTITLED 1
Content: DOS_FAT_32
Intel ESB2 AHCI:
Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
HDS725050KLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: HDS725050KLA360
Revision: K2AOAB5A
Serial Number: KRVN67ZAK1RKSF
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
machd:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 372.42 GB (372,419,407,872 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
HDS725050KLA360:
Capacity: 500.11 GB (500,107,862,016 bytes)
Model: HDS725050KLA360
Revision: K2AOAB5A
Serial Number: KRVN67ZAK1RKSF
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Bay Name: Bay 3
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
machd:
Capacity: 499.25 GB (499,248,103,424 bytes)
Available: 372.42 GB (372,419,407,872 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
Content: Apple_HFS
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Intel ESB2 AHCI:
Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
Intel ESB2 AHCI:
Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
Intel ESB2 AHCI:
Vendor: Intel
Product: ESB2 AHCI
Link Speed: 3 Gigabit
Description: AHCI Version 1.10 SupportedTry this:
clone your system and repair it with Disk Warrior instead
Or try a clean test system install on another drive
A must: SmcFanControl 2.2 - a mere 400 rpm extra to keep air cooling up
Try to run w/o externals. MyBook included.
Is that a 7200.11 1TB? they had a lot of issues.
Run AHT off your OEM DVD.
2008 had to have EFI and SMC updates to deal with freezes on wake from sleep, and like all models, high inrush current. Hopefully you have a UPS and is 1500VA unit.
When you do hard restart from power button, you almost certainly add more directory errors and to files requiring immediate attention to repair and rebuild the directory; and to scan and repair and delete cache and temp files and folders. A must. Invest in bootable backups SuperDuper along with Disk Warrior (or TechTool Pro 6, maybe Drive Genius 3 but I'd rate that #3).
TimeMachine has its own bad habits, especially with Green drives and some externals.
Try to rule out everything and then add back one at a time.
And it may just be time to replace the 8800, very common, a couple threads this week, and it is 3 yrs old. Might want ATI 5870 or 5770. -
I have installed a trial of Adobe illustrator on my macbook pro. It is the 2014 release of adobe illustrator. I want to trace an image using the custom trace button.
I start a new document. Then I place my scanned pencil/colored pencil drawing, in to the document. I have tried scanning and then placing it as a jpeg, bitmap, and tiff file. I have tried scanning and then placing it, in color and in black and white. The scan mode I use is flatbed. Adobe illustrator allows me to select the default button and one of eleven preset buttons (e.g high fidelity photo), but it does not allow me to click the custom trace button. The custom trace button is grey while all the other buttons are white.
Does anyone have any ideas how I could custom trace?It seems pointless to adjust it afterwards because it is then only a couple a pencil lines rather then a full drawing. And how do I adjust it afterwards? Would I do this using the different buttons under the window button?
-
Can't install Color Laserjet Pro MFP M177fw
I'm having trouble installing the drivers for my new Color Laserjet Pro MFP M177fw AIO printer. I'm using a Sony Vaio VPCX118LG running Windows 7. I initially successfully installed the software from the disk provided some weeks ago, and had the printer running satisfactorily. About 3 weeks ago, I attempted unsuccessfully to install Office 2013 on the 32 system, and finally gave up trying and went back to Office 2010. Since about that time, I've been unable to use either of my M177s (I have two printers in my two offices in different cities; the one in Sydnay is working fine with my HP Pavilion desktop up there, but now won't work with my laptop, as won't the other identical printer in Canberra). I've tried uninstalling the software (using the Uninstall utility on the disk provided with the printer) and reinstalling. The install process seems to be proceeding normally but at about 99% complete stops with a message about a "Fatal Error". When monitoring the process using the Windows dialogue, the failure appears to coincide withthe installation of the last driver (after the Scan, Fax, USB Printer, etc...the one called, "HP Color Laserjet Pro MFP m177fw"). I've tried downloading the installation files and drivers from the HP website and installing from the disk provided, but neither method works. Can someone there offer any help, please? Claude
Hi , I think it's time to take the proverbial gloves off. I suggest you try a selective start up on your PC working directly with MSCONFIG to try and determine what, if any Windows service or program is interfering with your ability to install the drivers. Here's how: Click on the Start menuIn the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Selective Startup' and uncheck Load Startup ItemsClick the Services tab. Check the box at the bottom for Hide All Microsoft ServicesSelect Disable AllSelect Apply and OKRestart your computer when promptedAfter you reboot, try the install again. If you're able to finish the setup we can safely assume there is a background program or service on your computer blocking the install. You will need to enable one service at a time on your computer to locate the program that's blocking your printer from printing. Here's how to undo the above-noted MSCONFIG steps: Click the Start icon.In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Normal Startup'Click Apply and OKRestart your computer as prompted. If this approach falls short I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Best of luck, -
Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
I have spent two days trying to re-install my elearning suite 1.0 on a new computer. I have called Adobe support three times. The first time I got cut off after 25 minutes on line. The second time I got cut off after 40 minutes on line. On the third try, after over an HOUR on hold, I made it to a person and I told her my problem. She was quiet for a second or two and then I heard the dial tone. If anyone from Adobe support is lurking on this forum, shame on you.
I purchased the very expensive Adobe ELearning Suite 1.0 less than a year ago and installed in on my Windows XP Thinkpad machine. It was a painful install. I use Adobe Presenter 7 and Adobe Acrobat Pro. Thats it. Nothing else.
Unfortunately, my Thinkpad died and I have purchasaed a new Thinkpad -- a W510 Windows 7 Pro and 4 g ram. Should not be an issue.
It will not even get past the starting gate. I get an auto lang error and then conversion data file.
When I the error I see a similar error for a different product, however the error is for a language mismatch between the operationg system and adobe. This is not my problem. I have verified that both products are same language -- jeeze, English.
At this point the only option I can see if to purchase the very expensive Adobe elearning suite 2 -- but guess what? It too comes with Adobe Presenter 7. Why should I have to pay another 1000 for the same thing I already own.
Has anyone else had this issue who might be able to provide advice? At this point I am so frustrated and irritated by Adobe I could scream.
I would also be very receptive of recommendations for a replacement for Presenter --
Very kind regards,
Stephanie DI emailed the files on Tuesday evening. Here the files are again.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Stephanie Drilling [email protected]
Sent: Tuesday, November 09, 2010 10:08 PM
To: 'Manish Anand'
Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Thank you for taking the time to respond to my forum entry.
I have searched my computer directories and can provide the attached files.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Manish Anand [email protected]
Sent: Tuesday, November 09, 2010 7:20 AM
To: [email protected]
Cc: Suresh Jayaraman; Shivaswamy Viswanath
Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Hi Stephanie,
It is really unfortunate that you are not able to install our product. We will try our best to resolve your issue.
In order to probe into your issue, we would want you to provide us with some files. Please get us the following files:
1. oobelib.log from MM-DD-YYYY.log.gz
Regards,
Manish Anand
Quality Engineer
Adobe Captivate Team -
I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.
if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card -
HP LaserJet Pro MFP M521dn - won't install scanner
When I install the HP LaserJet Pro MFP M521dn, it installs to my mac desktop running Yosemite only as a printer. None of the scanning functions are accessible and it doesn't show up when HP Scan or Image capture are opened. In system preferences, it is only listed as printer.
The scanning functions were installed and work perfectly fine from the 4 other PCs (non-Apple) in my office. I've installed and uninstalled, cleared my library and activity monitor, etc. multiple times. My apple updates are up to date. I am able to scan from the printer to a shared folder on my computer but really need the functionality of being able to scan from the computer.
Help!When I install the HP LaserJet Pro MFP M521dn, it installs to my mac desktop running Yosemite only as a printer. None of the scanning functions are accessible and it doesn't show up when HP Scan or Image capture are opened. In system preferences, it is only listed as printer.
The scanning functions were installed and work perfectly fine from the 4 other PCs (non-Apple) in my office. I've installed and uninstalled, cleared my library and activity monitor, etc. multiple times. My apple updates are up to date. I am able to scan from the printer to a shared folder on my computer but really need the functionality of being able to scan from the computer.
Help! -
Unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw in windows 7 64 bit
HI
am unable to install the scanner on the HP LaserJet Pro 200 color MFP M276nw Drivers in windows 7 64 bit , after runing the setup ,the printer will finshing the installation process and and it will show that the HP Scan and HP fax failed.Hi @Chembo ,
I see you're experiencing issues installing the printer software. I will do my best to assist you with this issue.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
Restart the computer.
Disconnect the USB cable from the printer.
Run the uninstall from the CD.
Go start, computer, right click on the CD for the printer, left click open in a new window, double click on uninstall.
Make sure that the print spooler service is running.
Right-click Print Spooler, and then click Properties.
If the Startup type is set to Manual or Disabled, click the drop-down list, click Automatic, and then click Apply.
Under Service status, click Stop and then Start, and then click OK.
Run the installation again and don't connect the cable until prompted.
Test the printer.
Then you will have to go back and enable the Startup programs, Microsoft Services and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
HP LaserJet Pro 200 Color MFP M276nw: cannot install on Windows XP Professional 64-bit
Hi all,
I am trying to install (via USB) the printing driver for my HP LaserJet Pro 200 Color MFP M276nw printer, but my operating system is Windows XP Professional 64-bit, Service Pack 2. The installer stops with an error saying that the system is not supported. Are there any basic drivers available to fix this problem, or do I necessarily need to upgrade my OS?
Thank you,
AlessioXP 64-bit is not supported. (see system requirements)
Now is a good time to consider a O/S upgrade because of the end of life come April/2014 for Windows XP.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee. -
Please i need help to install the HP laserjet pro 100 color MFPm175 series
hello sir,
please i need a help how to install hp laserjet pro 100 color mfp m175 series drive.
i just bought the printer today.Hi, which operating system are you running?
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.
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