Install power glitch after 1st disc

installed first disc and than power out. restarted at beginning of install but it wants the original serail # removed.please help.step by step.bought this last night and per Adobe cust suprt return to best buy which I sis today. He got the serial # and now I have this glitch. please help with step by step.thanks

thank you for response. I am having a problem installing an Adobe Photoshop elements 10 software program. Last night I was online with customer support about getting the serial number from the box instructions. Evidently there have been changes and I was told to return to the store I bought the program from. I did and they were able to get the serial # and I returned home to install it. All was good until the power failure and everything returned to the start of the install. Asking me to uninstall the software but I have to be online to get the serial number back? I am confused. Step by step instructions would be very helpfull. thanks.pak.

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