Install printer error

Trying to find a fix for the error one gets when asking PSCS4 to ' print '! After years of working well, out of the blue when I select ' print ' I get the error message telling me that I must first install a printer despite the fact that I have a working printer installed! Actually have 3 printers installed and they ALL WORK JUST FINE. This in an Adobe PS 4 error. The solutions offered by Adope are all unworkable as they all tell you to first select print and then do something else BUT IF YOU SELECT PRINT YOU GET THE ERROR MESSAGE AND CANNOT DO ANYTHING ELSE! STUPID. Help??

Thanks for the idea. I tried it but it didn't work. Still get the same message. Good news is that I found it happens only with that one image! SO.... I recreated the print file from the raw file and all is well again. Geesh. Still would like a solution other than buying CS6 ! Tried all the Adobe recommended paths but since I neglected to register the product I'd have to pay for further ' advice' from them.

Similar Messages

How can I print emails? Printing Error message that no printers are installed. (Printers are installed.)

When I click File > Print, I get a Printing Error message that no printers are installed. Printers are installed. When I click Yes to install a new printer, I receive a new error message that "Windows can't open Add Printer / The local print spooler service is not running. Please restart the spooler or restart the machine." I updated to the new version of Thunderbird 24.6.0. Using Windows 8. I restarted the machine. I confirmed printers are installed using Control Panel. I do not see any way to restart a print spooler. How can I fix this? Thanks.

The print spooler is a windows service and is required to print. I would hazard a guess you can not print with any application.
What I am saying is I think your windows instalation has a problem, not Thunderbird.

Error while installing printer software for HP Photosmart Plus 209a-m on Windows 8.1 64 bit OS

I am getting below error while installing printer software of HP Photosmart Plus 209a-m on Windows 8.1 64 bit OS. Can you please help me resolve this error? Thanks in advance.

Hi tarunkw,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Error while trying to install printer on Airport Express

Hi,
I'm trying to install a HP Deskjet 3930 on my Macbook through the Airport Express. I'm getting an error:
An error occured while trying to add the selected printer Error:-9672
Anyone have any ideas?

BINGO!!
After trying every driver possible (and there were many...), I finally got my HP Deskjet 3930 to print through Bonjour. Here's how:
1. Reset the printing system with Printer Setup Repair from fixamacsoftware.com
2. Add a new printer with Printer Setup Utility
3. Select the HP 3930 connected through Bonjour
4. Instead of using the default HP driver, select the HP PSC 1110 Foomatic/hpijs driver (available at http://www.linuxprinting.org/macosx/hpijs/)
I've tested the printer on a variety of print jobs and so far everything seems to be working smoothly. I should probably note that this driver does not grant access to the printer utilities, but at least it works.
Hopefully someone finds this useful.
Macbook Pro Mac OS X (10.4.7)

"Printer cartridges not installed correctly" error message

HP Tech Support and HP Envy Users, Still getting the "Printer cartridges not installed correctly" error message for no good reason and it's July 2015! HP should have fixed this problem a long time ago based on the date of the posts from users. And/or corrected the misleading error message, as the users did install them correctly. I didn't get an installation error message when I installed my cartridges and I have been able to print successfully on this current set of cartridges. My error message appeared out of the blue. I've done all the troubleshooting steps except replace BOTH cartridges. I will do that. If the error message goes away once I've replaced one or both cartridges, HP should have long provided an update that says, "replace ink cartridges" and not the misleading one of not being installed correctly. If that doesn't clear up the problem, I will call HP as it's still under warranty. Hope I didn't get one of the "lemons" that require servicing.

Hello @jimboware and welcome to the HP Forums!
As far as I'm aware, there is no Windows 6, did you perhaps mean Windows 7? This What's My OS link will help if you'd like
When you're starting the install, do you plug in the USB cable before the software asks for it?
Let me know that information and we'll go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Error Installing Print Driver on Windows 2008 Server R2

I am getting an error installing the Xerox Print driver on Windows 2008 R2. Here is the event viewer detail. Any ideas?
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 06/24/2014 10:47:11 AM
Event ID: 215
Task Category: Installing a printer driver
Level: Error
Keywords: Printer Setup,Printer
User: SYSTEM
Computer: IHE-DEV8NEW-11V.Americas.mittalco.com
Description:
Installing printer driver Xerox ColorQube 9303 PS failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>215</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>19</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000220</Keywords>
<TimeCreated SystemTime="2014-06-24T15:47:11.407265800Z" />
<EventRecordID>82</EventRecordID>
<Correlation />
<Execution ProcessID="1124" ThreadID="3836" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>IHE-DEV8NEW-11V.Americas.mittalco.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<SetupInstallPrinterDriver xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
<Label>InternalInstallPrinterDriverFromPackage</Label>
<Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
<AdditionalInfo>-</AdditionalInfo>
<InfPath>-</InfPath>
<DriverName>Xerox ColorQube 9303 PS</DriverName>
<InstallSection>-</InstallSection>
<ProcessorArchitecture>Windows x64</ProcessorArchitecture>
<PackageAware>Not package aware</PackageAware>
<CoreDriverDependencies>-</CoreDriverDependencies>
<LastError>0x0</LastError>
<HResult>0x80070705</HResult>
</SetupInstallPrinterDriver>
</UserData>
</Event>
Ray Pietrzak

Hi Ray,
On current situation, please refer to the following KB and check if set
Point and Print Restrictions policy to Disabled. Then monitor the result.
Event ID's commonly associated with point and print
restrictions
In addition, I noticed that there was a thread which you created one year ago. It seems to be similar with
current issue. However, please have a look.
Windows
2008 Server
If I misunderstand, please don’t hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu

Installing Print Drivers on Server 2008 R2 cluster - Failing with error 0x000000006be

Hello,
I'm currently working with a client that has a Cluster that has 24 servers with 84 resources. This cluster is dedicated to printing only. They have multiple types of printer brands and various different models of each brand. The problem is when they try
to install a Xerox GPD PS, PCL, PCL6 3.3 driver which is the newest driver it has issues with the install with
"An unexpected error occurred in the print driver. Close the current driver window and retry the operation"
The other errror is
"Unable to install printer. Operation could not be completed (error 0x00006be)"
This happens on all of the clusters and physical machines. What can i do to look and find where the problem lies?

Here are some of the windows event logs
Faulting application name: PrintIsolationHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3b1
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0x40000015
Fault offset: 0x000000000002a84e
Faulting process id: 0x1eb4
Faulting application start time: 0x01cf80152f074a2e
Faulting application path: C:\Windows\system32\PrintIsolationHost.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 6da43fee-ec08-11e3-9d62-0050569e0008
A device or program has requested attention. Device or application: C:\Windows\system32\PrintIsolationHost.exe. Message title: Microsoft Visual C++ Runtime Library.
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: PrintIsolationHost.exe
P2: 6.1.7600.16385
P3: 4a5bd3b1
P4: msvcrt.dll
P5: 7.0.7601.17744
P6: 4eeb033f
P7: 40000015
P8: 000000000002a84e
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_PrintIsolationHo_e4795317f6faacc7b641e8555e562e8adea4f1_13a9d52b
Analysis symbol:
Rechecking for solution: 0
Report Id: 6ca58cce-ec08-11e3-9d62-0050569e0008
Report Status: 4
The root\mscluster namespace is marked with the RequiresEncryption flag. Access to this namespace might be denied if the script or application does not have the appropriate authentication level.
Change the authentication level to Pkt_Privacy and run the script or application again.
Faulting application name: PrintIsolationHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd3b1
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0x40000015
Fault offset: 0x000000000002a84e
Faulting process id: 0x1eb4
Faulting application start time: 0x01cf80152f074a2e
Faulting application path: C:\Windows\system32\PrintIsolationHost.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 6da43fee-ec08-11e3-9d62-0050569e0008
A device or program has requested attention. Device or application: C:\Windows\system32\PrintIsolationHost.exe. Message title: Microsoft Visual C++ Runtime Library.
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: PrintIsolationHost.exe
P2: 6.1.7600.16385
P3: 4a5bd3b1
P4: msvcrt.dll
P5: 7.0.7601.17744
P6: 4eeb033f
P7: 40000015
P8: 000000000002a84e
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_PrintIsolationHo_e4795317f6faacc7b641e8555e562e8adea4f1_13a9d52b
Analysis symbol:
Rechecking for solution: 0
Report Id: 6ca58cce-ec08-11e3-9d62-0050569e0008
Report Status: 4
The root\mscluster namespace is marked with the RequiresEncryption flag. Access to this namespace might be denied if the script or application does not have the appropriate authentication level.
Change the authentication level to Pkt_Privacy and run the script or application again.
Under system
Application popup: Microsoft Visual C++ Runtime Library :
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Application popup: Microsoft Visual C++ Runtime Library :
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

HP4501e "print spooler off" error after installing printer update

Motorola Android OS, getting "print spooler off" error after installing printer update... have rebooted both printer and phone to no avail... any help ideas?

Loralee,
?? I am sorry the computer is not working. I don't work for HP and cannot comment on lawsuits or other calamities.
If the notebook worked prior to an update -- and this is an entirely different can of worms and problems -- and you think that there is any chance the notebook is just in some sort of "tangled" state and not completely hosed for some reason, you can try the following non-lethal device reset:
Create a Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
If you are using a Notebook:
Close all your programs and shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook model
Boot the computer and log in
Reminder: Hard Reset is just a device Reset. The procedure does not wipe out your files nor does it destroy your Windows setup in any way. This type of reset "clears the cobwebs". Depending on the root cause of the problem, this procedure can fix a variety of computer glitches.
This does not fix severe Operating System errors -- it is just a device reset. It can fix minor problems that updates sometimes cause.
============================================================================
I am sorry you are having so much trouble.
Other help:
HP Mobile Printing
You can call HP for help --
Contact HP – USA - Phone Assistance
List of
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
Happy New Year, Loralee! I know it seems to be getting off to a rocky start!
Click the Kudos Thumbs-Up to show you appreciate the help.
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

Installing new printer : error 0x00000709

installing printer on network - unable to set default printer as HP Officejet Pro 8600Using Windows 7

Hello 777danno 1. Open Control Panel
2. Click on Uninstall a program
3. Uninstall the Officejet 8600 from the list
4. Reboot your computer
5. Download and install the latest version of Adobe flash player
http://get.adobe.com/flashplayer/
6. Download the full feature software and drivers, and then reinstall the printer. Let me know if the same problem persists or if anything changes.

When I try to print something, my "documents library opens which creates a printing "error" .

I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.

Is your printer selected in Firefox? <br />
Sounds like you may have a '''Print to file''' or other software printer selected in the '''Printer''' > '''Name''' box.

'Printing Error' error when trying to print in Safari

Hello, I am running OSX Mavericks and ran into this problem tonight. I have been using my new Macbook air for over a month and never had this problem happen at all. Whenever I try to print something from a webpage Safari gives me the error ' Print error' and no other info. No printing happens obviously. I have deleted the printer and added it again, I have deleted the drivers and installed them again. The only thing that seems to work is that if I restart the computer and try to print it will work 1 time and 1 time only. Then I get the same print error warning. Any ideas??? Thanks in advance!

Linc, thanks for the help. I have kind of figured it out...maybe. I have never had this issue at all on any of my Macs (3). Last night when this started to happen I was attempting to print some reviews off of Amazon (which i had never attempted before either). So I would print one page of the review on first attempt no problem but then have to shut the computer off to be able to then print the next page of reviews. I then tried to print off other sites and I had no problem. I just now printed our convo above and it cabme out no problem and I can print PDF's and word documents no problem. So it looks like maybe Amazon has something that stops you from printing their reviews maybe??? I had to save the review webpage as a PDF file and then print it, which worked. So looks like Amazon does not want their reviews printed I guess. Cheers for the help though!

How can I fix this printer error with Samsung SCX-4300 and SCX-4521f on Windows Server 2008 R2?

I have two printers installed on Windows Server 2008 R2 (64-bit):
1. Samsung SCX-4521f
2. Samsung SCX-4300
There are two computers (Windows 7 Professional, 32-Bit) connected to this server that utilise these shared printers.
The drivers installed are as follows:
SCX-4x21_Win7_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7 3.04.96:03 Print Driver 11 Dec, 2009 12.37 MULTI LANGUAGE)
SCX-4300_Print.exe (Win 2000/XP/2003/Vista/2008/Win 7(32,64bit) 3.04.95:07 Print Driver Jan 19, 2011 53.07 MULTI LANGUAGE)
After printing documents for some time (within a 24 period) the printers no longer respond to print requests.
On the server opening "Control Panel\Hardware\Devices and Printers" shows the two printers with yellow exclamation marks.
The "SCX-4x21" printer shows the "Status" as "Needs troubleshooting" and "Printer: Error".
The "SCX-4300" printer shows the "Status" as "Needs troubleshooting".
Neither will print a test page.
Searching for new drivers automatically returns saying: "The best driver software for your device is already installed".
The error persists and nothing will print.
When double-clicking on the "SCX-4x21" printer (or going to "Control Panel\Hardware\Devices and Printers\Samsung SCX-4x21 Series") you see the following:
"Printer: Error" and "N document(s) in queue".
Clicking on either of these brings up the print queue and shows a document with the status of "Error - Printing".
As each job with an error is cancelled the next one attempts to print and also displays an error like the last.
Once all the jobs are cleared the printer information says "Printer: Ready".
Sending a "Print Test Page" sends the printer into an error state saying "Printer: Error".
With the "SCX-4300", sending a "Print Test Page" displays a bubble saying: "Toner Empty: Replace Toner".
However, I can't see any specific error messages.
How do I find out what exactly "Needs troubleshooting"?
Please can anyone advise further?

The printer (SCX-4300) has stopped again.
Since it has been stopped I have done your recommendations:
Unticked the "Enable bidirectional support" option under the "Ports" tab in the printer properties.
Set the "Interactive Services Detection" to Automatic and started it.
Unfortunately the printer did not start printing, the print jobs did not restart or delete.
I decided to check the Operational logs that we enabled.
The first job I see goes like this:
Information: Rendering job 41.
Error: The print spooler failed to delete the file C:\Windows\system32\spool\PRINTERS\00041.SHD, error code 0x2. See the event user data for context information.
Information: The print job 41 was sent through the print processor SSE1MPC on printer Samsung SCX-4300 Series, driver Samsung SCX-4300 Series, in the isolation mode 1 (0 - loaded in the spooler, 1 - loaded in shared sandbox, 2 - loaded in isolated
sandbox). Win32 error code returned by the print processor: 0x0.
Information:Printing job 41.
Information:Spooling job 41.
This job actually printed.
Other jobs printed fine with no error.
There are no other errors in the "Operational" log other than the "print spooler failed to delete" error.
Any ideas what to try now?
Update: Unticking the "Enable bidirectional support", clearing the print queue and then trying again seems to have fixed the problem for now.

Unable to print, "printer error".

I recently installed canon printer software when away on a trip to use someone else's printer. When I returned home I was unable to print on my c309a all in one printer, running windows 7, have the printer on my home network. I have uninstalled, reinstalled, removed the printer from the control panel, restored to an earlier date and nothing seems to help. I click to print something and the little dialogue box will say printing but it doesn't print. If I click in the status bar on the printer icon it will list the document in que and say "printer error" in the spot that usually lists the status. If I trouble shoot it will say " a print job in que was preventing the printer from printing" and say it has fixed it but still it won't print. Anyone have any idea what I can do? I know the printer is working because it works fine from my husband's laptop via the same network.
Thanks in advance
Jo Ann

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Access Denied When Trying To Install Printer - Windows 7

Good Day
I have a serious problem on a client's computer. All I need to do is connect the laptop to a network printer, but I am having a lot of difficulty in doing so.
First the details of the laptop: Windows 7 Professional 64-bit connected to network using ETH cable. Avira Professional antivirus running, firewall disabled on pc, user is member of administrators group only.
Details of the printer: Xerox Workcentre 3220, connect to network using ETH cable, but also shared on pc also running Windows 7 64-bit Professional.
I am able to ping the printer and have connected all the other pcs on the network to the printer without any troubles whatsoever. Printing, scanning - everything is working fine for the other pcs. I am also able to connect to shares from the laptop to any
other pc.
So here is my issue with this specific laptop:
Firstly, when using the "Add Printer" wizard, the "Add a local printer" option is greyed out.
So I tried connecting to the printer using the"Add a network, wireless or Bluetooth printer" option, which seemed to be working, but during installation it gives an Access Denied error and undoes the installation.
Then I tried connecting to the share of the printer on one of the other pcs, which had the exact same result.
I then tried to modify an other printer, by firstly trying to add a new Local Port, but the I recieve the following error: "Specified port cannot be added. Access is denied."
I tried then adding the driver using the Windows Print Server, but the buttons were unavailable.
After reading on many forums, I accessed the Print Management console (Control Panel -> Administrative Tools -> Print Management)m and tried adding the printer and ports there, but recieved an "Access Denied" error every time.
Basically whatever I tried, I recieved "Access Denied" errors. I created a new user, which is only a member of the Administrators group. Logged in with new user, without any success in connecting to the printer. I then tried adding security permisssions
for "everyone" to the folder C:\Windows\System32\spool\PRINTERS, as I read on another forum. I tried modifying the group policy using gpedit.msc and also using the Local Security Policy, although I could have missed some things in these two places,
but basically with a quick glance, everything seemed fine. I am sure there are no virusses, etc on this laptop and as I have said all the other pcs connected to the printer very easily.
How can it be that I cant install a printer on this laptop, while I was able to do so a year or so back?
I have gotten a few suggestions that it will in the end just save me time by formatting the pc and reloading all the data and programs, but this isn't an option I really want to take. And then I have previously had issues with the "Add a local printer"
option greyed out and unable to add printers, etc, but then I was able to solve the problem by creating a new user and then switching to that user - which indicated a possible user profile corruption. But in this case even that did not work.

Hi,
please check your below configuration:
1.Start the policy editor (Control Panel -> Administrative tools -> Local security policy)
2.Select “Local policy” item
3.Find the item “Devices: Prevent Users from Installing Printer Drivers” in the section Security Settings -> Security Options and change it to Enabled
4.Go to “Security Settings -> User Rights Assignment” section and check, that “Load & Unalod Drivers” option contains the active user group. It important, that even if it has “All Staff” already, it still could miss “Administrators” group, so it’s necessary
to add it manually.
In addition, this thread could be referred:
http://social.technet.microsoft.com/Forums/en-US/8c3c3d97-9d85-4ab0-9fc8-4b7aba202fb2/windows-cannot-connect-to-the-printer-access-is-denied-please-help?forum=itprovistaprinting
Karen Hu
TechNet Community Support

Printing Error with Canon MF6500

I'm trying to print with my Canon MF6500 but I keep getting a printer error saying that there is an error in the connection. The strange thing is that it was working fine a couple days ago. Here are a few things:
Things I've Done:
-printed using another macbook with the same USB cord (worked)
-uninstalled and reinstalled ALL printers (did not work)
-downloaded the driver from the canon website (did not work)
-used multiple USB cords
Things that might have caused the problem:
-Used a Canon Pixma iP1800 to print
-Used a HP photosmart C1300 to scan and print
another thing to note is that when I install the printer it doesn't automatically detect the software anymore, I have to select the proper printer driver (Canon MF6500 UFR II)

anguonly wrote:
Maybe the process "UFR II BackGrounder" is the problem but I don't want to shut out something important
The Backgrounder service provides communication between the UFR2 driver and the Mac. If this service fails to run and connect to the printer then it will cause errors, such as the one you are having. You could look at stopping this service, it will restart by itself, or restarting the Mac will do the same.
With all that you have done so far I suggest you look at removing the UFR2 driver and associated files and then install v2.21 again. First remove the existing MF6500 printer queue in Print & Fax. Then trash the following files;
System Volume/Library/Printers/Canon/UFR2
System Volume/Library/LaunchAgents/jp.co.canon.UFR2.BG.plist
System Volume/Library/Printers/PPDs/Contents/Resources/CNTD**Z*2.ppd.gz
Where * indicates a character string that represents the printer model, and 2 indicates a character string that represents the corresponding language.
Then restart the Mac and install the v2.21 UFR2 driver.

Install printer error

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