Install problems with CRXI R2 - Error 1406

I am stuck on trying to upgrade from CR XI R1 to CR XI R2.
My company has a VB6 application -- very large and will take great effort to port to .net. I have customers who are now on Windows 7 and complaining some of the reports are very slow. They run fine on Windows XP. Because of this, on the advice of SAP and this forum, I am trying to upgrade my development machine and then my customers' systems with CR XI R2, as described in the forum posts on this topic.
On my development system, I installed:
CRXI R2: http://downloads.businessobjects.com/akdlm/crystalreports/crxir2_sp4_full_bld_0-20008684.exe
and then:
Service Pack 6: http://downloads.businessobjects.com/akdlm/crystalreports/CRYSTALREPORTS06_0-20008684.EXE
I ran into the missing CrystalReports.msi problem and followed the advice on this thread: Crystal XI Release 2 attempts to install every time I open our application
After following those instructions and rebooting, I started the install. I got this error during the install:
Error 1406. Could not write value MyCube to key Products8790BF49490D7C04197D38D49322D0A4Features. Verify that you have sufficient access to that key or contact your support personnel..
After ignoring the error, I got the same error for several other features during the install.
I subsequently uninstalled all my old versions of Crystal (8.5 and 9.0 as well as the XI version and service pack 6). I then only installed the XI R2 version and things went great. But the install of service pack 6 failed again with the 1406 errors.
I am really stuck! I now have no ability to fix any of my reports on this machine and can't run my reports through the VB6 app.
Can anyone help me out?
I really appreciate any help you can give me.
Meryl

Hello Meryl
Searching the registry for the 8790BF49490D7C04197D38D49322D0A4 guid, gets you to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\8790BF49490D7C04197D38D49322D0A4
This is not a Crystal Reports Key. Rather it is a key used by the MS installer, thus the query is most likely best directed to Microsoft. Other than that, see the following re error 1406:
[How to fix (Error 1406) ?|http://www.wiki-errors.com/err.php?wiki=1406]
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

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ORA-24323: value not allowed
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> @C:\oraclexe\app\oracle\product\10.2.0\server\config\scripts\rmanRestoreDatafiles.sql;
SQL> set echo off;
ERROR:
ORA-03114: not connected to ORACLE
ERROR:
ORA-03114: not connected to ORACLE
ERROR:
ORA-03114: not connected to ORACLE
ERROR:
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> spool C:\oraclexe\app\oracle\product\10.2.0\server\config\log\cloneDBCreation.log
====================================
CloneRmanRestore.log -- END
====================================
====================================
CloneDBCreation.log -- START
====================================
SQL> Create controlfile reuse set database "XE"
2 MAXINSTANCES 8
3 MAXLOGHISTORY 1
4 MAXLOGFILES 16
5 MAXLOGMEMBERS 3
6 MAXDATAFILES 100
7 Datafile
8 'C:\oraclexe\oradata\XE\system.dbf',
9 'C:\oraclexe\oradata\XE\undo.dbf',
10 'C:\oraclexe\oradata\XE\sysaux.dbf',
11 'C:\oraclexe\oradata\XE\users.dbf'
12 LOGFILE GROUP 1 ('C:\oraclexe\oradata\XE\log1.dbf') SIZE 51200K,
13 GROUP 2 ('C:\oraclexe\oradata\XE\log2.dbf') SIZE 51200K,
14 GROUP 3 ('C:\oraclexe\oradata\XE\log3.dbf') SIZE 51200K RESETLOGS;
SP2-0640: Not connected
SQL> exec dbms_backup_restore.zerodbid(0);
SP2-0640: Not connected
SP2-0641: "EXECUTE" requires connection to server
SQL> shutdown immediate;
ORA-24324: service handle not initialized
ORA-24323: value not allowed
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> startup nomount pfile="C:\oraclexe\app\oracle\product\10.2.0\server\config\scripts\initXETemp.ora";
ORA-24324: service handle not initialized
ORA-01041: internal error. hostdef extension doesn't exist
SQL> Create controlfile reuse set database "XE"
2 MAXINSTANCES 8
3 MAXLOGHISTORY 1
4 MAXLOGFILES 16
5 MAXLOGMEMBERS 3
6 MAXDATAFILES 100
7 Datafile
8 'C:\oraclexe\oradata\XE\system.dbf',
9 'C:\oraclexe\oradata\XE\undo.dbf',
10 'C:\oraclexe\oradata\XE\sysaux.dbf',
11 'C:\oraclexe\oradata\XE\users.dbf'
12 LOGFILE GROUP 1 ('C:\oraclexe\oradata\XE\log1.dbf') SIZE 51200K,
13 GROUP 2 ('C:\oraclexe\oradata\XE\log2.dbf') SIZE 51200K,
14 GROUP 3 ('C:\oraclexe\oradata\XE\log3.dbf') SIZE 51200K RESETLOGS;
SP2-0640: Not connected
SQL> alter system enable restricted session;
SP2-0640: Not connected
SQL> alter database "XE" open resetlogs;
SP2-0640: Not connected
SQL> alter database rename global_name to "XE";
SP2-0640: Not connected
SQL> ALTER TABLESPACE TEMP ADD TEMPFILE 'C:\oraclexe\oradata\XE\temp.dbf' SIZE 20480K REUSE AUTOEXTEND ON NEXT 640K MAXSIZE UNLIMITED;
SP2-0640: Not connected
SQL> select tablespace_name from dba_tablespaces where tablespace_name='USERS';
SP2-0640: Not connected
SQL> select sid, program, serial#, username from v$session;
SP2-0640: Not connected
SQL> alter user sys identified by "&&sysPassword";
SP2-0640: Not connected
SQL> alter user system identified by "&&systemPassword";
SP2-0640: Not connected
SQL> alter system disable restricted session;
SP2-0640: Not connected
SQL> @C:\oraclexe\app\oracle\product\10.2.0\server\config\scripts\postScripts.sql
SQL> connect "SYS"/"&&sysPassword" as SYSDBA
ERROR:
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> set echo on
SQL> spool C:\oraclexe\app\oracle\product\10.2.0\server\config\log\postScripts.log
====================================
CloneDBCreation.log -- END
====================================
====================================
postScripts.log -- START
====================================
SQL> @C:\oraclexe\app\oracle\product\10.2.0\server\rdbms\admin\dbmssml.sql;
SP2-0310: unable to open file "C:\oraclexe\app\oracle\product\10.2.0\server\rdbms\admin\dbmssml.sql"
SQL> @C:\oraclexe\app\oracle\product\10.2.0\server\rdbms\admin\dbmsclr.plb;
SQL> DROP PUBLIC DATABASE LINK DBMS_CLRDBLINK;
SP2-0640: Not connected
SQL> CREATE PUBLIC DATABASE LINK DBMS_CLRDBLINK USING 'ORACLR_CONNECTION_DATA';
SP2-0640: Not connected
SQL> CREATE OR REPLACE LIBRARY ORACLECLR_LIB wrapped
2 a000000
3 1
4 abcd
5 abcd
6 abcd
7 abcd
8 abcd
9 abcd
10 abcd
11 abcd
12 abcd
13 abcd
14 abcd
15 abcd
16 abcd
17 abcd
18 abcd
19 16
20 51 8d
21 LSqVp2u3D6yxyD42bHCkpHL03/8wg04I9Z7AdBjDpSjA9TNSMjO9GP4I9Qm4dCtp6jfnlRLO
22 EXUFAGLlV0fbBvBjoirfWNdXU3VV0WYkgIWTZhXOjnGHQ2VzowkkIKuoKmprxsHwQ=
23
24 /
SP2-0640: Not connected
SQL> DROP TYPE DBMS_CLRParamTable;
SP2-0640: Not connected
SQL> DROP TYPE DBMS_CLRType;
SP2-0640: Not connected
SQL> CREATE OR REPLACE TYPE DBMS_CLRType wrapped
2 a000000
3 1
4 abcd
5 abcd
6 abcd
7 abcd
8 abcd
9 abcd
10 abcd
11 abcd
12 abcd
13 abcd
14 abcd
15 abcd
16 abcd
17 abcd
18 abcd
19 d
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28 KShfwfMR
29
30 /
SP2-0640: Not connected
SQL> CREATE OR REPLACE TYPE BODY DBMS_CLRType wrapped
2 a000000
3 1
4 abcd
5 abcd
6 abcd
7 abcd
8 abcd
9 abcd
10 abcd
11 abcd
12 abcd
13 abcd
14 abcd
15 abcd
16 abcd
17 abcd
18 abcd
19 e
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27
28 /
SP2-0640: Not connected
SQL> CREATE OR REPLACE TYPE DBMS_CLRParamTable AS TABLE OF DBMS_CLRType;
2 /
SP2-0640: Not connected
SQL> CREATE OR REPLACE PACKAGE DBMS_CLR wrapped
2 a000000
3 1
4 abcd
5 abcd
6 abcd
7 abcd
8 abcd
9 abcd
10 abcd
11 abcd
12 abcd
13 abcd
14 abcd
15 abcd
16 abcd
17 abcd
18 abcd
19 9
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44
45 /
SP2-0640: Not connected
SQL> show errors
SP2-0640: Not connected
SP2-0641: "SHOW ERRORS" requires connection to server
SQL> CREATE OR REPLACE PACKAGE BODY DBMS_CLR wrapped
2 a000000
3 1
4 abcd
5 abcd
6 abcd
7 abcd
8 abcd
9 abcd
10 abcd
11 abcd
12 abcd
13 abcd
14 abcd
15 abcd
16 abcd
17 abcd
18 abcd
19 b
20 933d 1c32
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119 6nd2z9LUGGQPqKgoPaTeyR28P+nXr4Ag2M6SlNObyj2k3snVbgsmbZ34qj5s6s0=
120
121 /
SP2-0640: Not connected
SQL> show errors
SP2-0640: Not connected
SP2-0641: "SHOW ERRORS" requires connection to server
SQL> CREATE OR REPLACE PUBLIC SYNONYM DBMS_CLR FOR DBMS_CLR;
SP2-0640: Not connected
SQL> DECLARE
2 ORCL_HOME_DIR VARCHAR2(1024);
3 BEGIN
4 DBMS_SYSTEM.GET_ENV('ORACLE_HOME', ORCL_HOME_DIR);
5 EXECUTE IMMEDIATE 'CREATE OR REPLACE DIRECTORY ORACLECLRDIR AS ''' || ORCL_HOME_DIR || '\bin\clr''';
6 END;
7 /
SP2-0640: Not connected
SQL> show errors
SP2-0640: Not connected
SP2-0641: "SHOW ERRORS" requires connection to server
SQL> @C:\oraclexe\app\oracle\product\10.2.0\server\rdbms\admin\patch\patch_4659228.sql;
SQL> set echo off
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
...wwv_flow_help
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0641: "SHOW ERRORS" requires connection to server
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0640: Not connected
timing for: Load Start
Elapsed: 00:00:00.00
SP2-0640: Not connected
SP2-0640: Not connected
SP2-0641: "EXECUTE" requires connection to server
SP2-0640: Not connected
ERROR:
ORA-28547: connection to server failed, probable Oracle Net admin error
SP2-0640: Not connected
SP2-0641: "EXECUTE" requires connection to server
SP2-0640: Not connected
====================================
postScripts.log -- END
====================================
====================================
PostDBCreation.log -- START
====================================
SQL> connect "SYS"/"&&sysPassword" as SYSDBA
ERROR:
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> set echo on
SQL> //create or replace directory DB_BACKUPS as 'C:\oraclexe\app\oracle\flash_recovery_area';
SP2-0640: Not connected
SQL> begin
2 dbms_xdb.sethttpport('8080');
3 dbms_xdb.setftpport('0');
4 end;
5 /
SP2-0640: Not connected
SQL> create spfile='C:\oraclexe\app\oracle\product\10.2.0\server\dbs/spfileXE.ora' FROM pfile='C:\oraclexe\app\oracle\product\10.2.0\server\config\scripts\init.ora';
SP2-0640: Not connected
SQL> shutdown immediate;
ORA-24324: service handle not initialized
ORA-24323: value not allowed
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> connect "SYS"/"&&sysPassword" as SYSDBA
ERROR:
ORA-28547: connection to server failed, probable Oracle Net admin error
SQL> startup ;
ORA-24324: service handle not initialized
ORA-01041: internal error. hostdef extension doesn't exist
SQL> select 'utl_recomp_begin: ' || to_char(sysdate, 'HH:MI:SS') from dual;
SP2-0640: Not connected
SQL> execute utl_recomp.recomp_serial();
SP2-0640: Not connected
SP2-0641: "EXECUTE" requires connection to server
SQL> select 'utl_recomp_end: ' || to_char(sysdate, 'HH:MI:SS') from dual;
SP2-0640: Not connected
SQL> alter user hr password expire account lock;
SP2-0640: Not connected
SQL> alter user ctxsys password expire account lock;
SP2-0640: Not connected
SQL> alter user outln password expire account lock;
SP2-0640: Not connected
SQL> spool off;
====================================
PostDBCreation.log -- END
====================================

There were no CORE*.LOG files.. So here are the other two..
============================
alert_xe.log START
============================
Dump file c:\oraclexe\app\oracle\admin\xe\bdump\alert_xe.log
Wed Nov 09 10:52:59 2005
ORACLE V10.2.0.1.0 - Beta vsnsta=1
vsnsql=14 vsnxtr=3
Windows XP Version V5.1 Service Pack 2
CPU : 1 - type 586
Process Affinity : 0x00000000
Memory (Avail/Total): Ph:596M/1023M, Ph+PgF:2167M/2459M, VA:1936M/2047M
Wed Nov 09 10:52:59 2005
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Shared memory segment for instance monitoring created
Picked latch-free SCN scheme 2
Using LOG_ARCHIVE_DEST_1 parameter default value as C:\oraclexe\app\oracle\product\10.2.0\server\RDBMS
Autotune of undo retention is turned on.
IMODE=BR
ILAT =10
LICENSE_MAX_USERS = 0
SYS auditing is disabled
ksdpec: called for event 13740 prior to event group initialization
Starting up ORACLE RDBMS Version: 10.2.0.1.0.
System parameters with non-default values:
sessions = 49
sga_target = 285212672
control_files = C:\ORACLEXE\ORADATA\XE\CONTROL.DBF
compatible = 10.2.0.1.0
undo_management = AUTO
undo_tablespace = UNDO
remote_login_passwordfile= EXCLUSIVE
dispatchers = (PROTOCOL=TCP) (SERVICE=XEXDB)
shared_servers = 4
local_listener = (ADDRESS=(PROTOCOL=TCP)(HOST=DGAULT.hotsos.com)(PORT=1521))
job_queue_processes = 4
audit_file_dest = C:\ORACLEXE\APP\ORACLE\ADMIN\XE\ADUMP
background_dump_dest = C:\ORACLEXE\APP\ORACLE\ADMIN\XE\BDUMP
user_dump_dest = C:\ORACLEXE\APP\ORACLE\ADMIN\XE\UDUMP
core_dump_dest = C:\ORACLEXE\APP\ORACLE\ADMIN\XE\CDUMP
db_name = XE
open_cursors = 300
pga_aggregate_target = 94371840
PMON started with pid=2, OS id=2948
PSP0 started with pid=3, OS id=3468
MMAN started with pid=4, OS id=3600
DBW0 started with pid=5, OS id=3148
LGWR started with pid=6, OS id=4028
CKPT started with pid=7, OS id=2588
SMON started with pid=8, OS id=3868
RECO started with pid=9, OS id=124
CJQ0 started with pid=10, OS id=1892
MMON started with pid=11, OS id=1732
Wed Nov 09 10:53:08 2005
starting up 1 dispatcher(s) for network address '(ADDRESS=(PARTIAL=YES)(PROTOCOL=TCP))'...
MMNL started with pid=12, OS id=2344
Wed Nov 09 10:53:08 2005
starting up 4 shared server(s) ...
Oracle Data Guard is not available in this edition of Oracle.
============================
alert_xe.log END
============================
============================
xe_ora_3500.trc START (11:04 AM)
============================
Dump file c:\oraclexe\app\oracle\admin\xe\udump\xe_ora_3500.trc
Wed Nov 09 11:04:54 2005
ORACLE V10.2.0.1.0 - Beta vsnsta=1
vsnsql=14 vsnxtr=3
Oracle Database 10g Express Edition Release 10.2.0.1.0 - Beta
Windows XP Version V5.1 Service Pack 2
CPU : 1 - type 586
Process Affinity : 0x00000000
Memory (Avail/Total): Ph:598M/1023M, Ph+PgF:1863M/2459M, VA:1617M/2047M
Instance name: xe
Redo thread mounted by this instance: 0 <none>
Oracle process number: 0
Windows thread id: 3500, image: ORACLE.EXE (SHAD)
opiino: Attach failed! error=-1 ifvp=0000000
============================
xe_ora_3500.trc END
============================
Message was edited by:
Doug Gault

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