Install release 2 program in constant loop

i installed the release 2 service pack, and when i open Crystal Reports XI, it tries to reconfigure the product. The problem is it end up in a continuous loop, and I can't shut down or cancel the reconfigure task.
How can i stop this? Should i try to download service pack 5 to correct, and become current?
thanks
Steve

Clint,
I was successful at loading the service pack 5 release, and it cleared up the install loop problem. Thanks for the help!!
I've got one other post regarding database connection methods for ACT! 2008 .adf database files. Any help would be much appreciated.
thanks
Steve
Edited by: Stephen Bouck on Jan 6, 2009 12:32 AM

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