Install Shield Problem With itunes

I had problem trying to install itunes+quicktime. So i read some things on this forums and i downloaded quicktime standalone. It installed fine. Then I went to go and try to install itunes+quicktime and i would either get error 1628 or my install would freeze up between the wizard to install and installshield. Any help will be appreciated.
Thanks,
Joe

hi joe r!
hmmm. okay, let's start with the advice given here (the general advice as well as the 1628-specific stuff):
http://docs.info.apple.com/article.html?artnum=93976
... and if the beast persists, the InstallShield Tips and Pointers are also often helpful:
http://consumer.installshield.com/faq.asp#ts
keep us posted on your progress.
love, b

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I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall I tried 3x and still will not. Now I get msg it can not start because MSVCR80.dll is missing reinstall to fix??

I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall. I tried 3x and still will not. Now I get a message it can not start because MSVCR80.dll is missing reinstall to fix??

See Troubleshooting issues with iTunes for Windows updates.
tt2

More problems with iTunes 9.1.0.79

Hi,
since I have had my iPhone I have upgraded itunes a couple of times and never had any problems until now.
I upgraded to 9.1.0.79 two days ago and am having all sorts of issues.
Now when itunes starts it takes ages.
When my iphone is connected I get a message saying:-
+itunes cannot sync information with the iphone 'iphone' because syncing has been disabled on this computer+
I click the yes button to enable syncing and then receive an error message:-
+itunes was unable to load provider data from sync services reconnect or try again later+
I then click OK and my phone appears in the devices list.
These error messages happen every time I start itunes, so by me clicking the yes button to enable syncing does absolutely nothing.
My iphone will sync fine just that itunes tends to freeze up and is very slow.
I run a diagnostic from the help menu and without my iphone connected it shows a red dot next to 'No iPhone or iPod found', which is correct but when I have my iphone connected this red dot is now orange, what is the difference in colour?
I have turned of all anti-virus and firewall software but itunes is still the same, very unresponsive, so anti-virus/firewall is not the problem.
I followed to the letter:-
http://support.apple.com/kb/HT1925 and totally uninstalled everything and then reinstalled itunes only to find the same problem persisting.
This is definitely a problem with itune 9.1.0.79 and apple should be addressing it pronto.
Here is the data from the diagnostic run and it shows my iphone as not found even though it is connected, showing in devices and I can sync to it, wierd!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number **************
Current user is an administrator.
The current local date and time is 2010-04-12 20:39:07.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon HD 2600 XT AGP
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPhone 3GS running firmware version 3.1.3
Serial Number: *********
** iPhone/iPod touch Sync Tests **
Sync tests completed successfully.
I have blanked out serial numbers etc..
Regards..,
K :0(

notice how under diagnostics readout it shows "most recent device not currently connected"
mine does same thing and i have iphone connected when i do it.
my problems also started with this update and i show 4 errors in event viewer which is under adminastrative tools in control panel.
MY problem is super slow backups for a 16gb 3Gs with 12gbs free. a backup used to be done in like 30-45 seconds now takes about 5 minutes and looks as if it stals at a few points when looking at bar at top of itunes.
my iphone shows up in itunes and shows all pages etc. i do everything manually although i do sync apps.
everytime i connect iphone and open itunes i get 4 errors thats show up only in event viewer (but anyone who maintains computers should be aware of all tools available to them to see whats going on in the background) that show up for "BONJOUR" i have posted this here and under bonjour forum. i turned off bonjour services the proper way again thrru adminastrative tools>services double click bonjour and change for "automatic to "disabled". don't do it through msconfig as some would tell you to do if it's a bonjour issue.
but checking out event viewer can give you valuable info so you don't do the apple nonsense wasting hours to clean up their messy installation only to have it do exact same thing again. it's obvoius they have a conflict.... now we can only hope for a resolution ie UPDATE if enough complain by sending them all this.
i don't have a jailbreak phone nor am i rebuilding anything i'll live with it till they fix it as my event viewer log isn't getting filled up with bonjour errors anymore nor do i need all this bloated crap apple sends our way... i do have quicktime pro.

Having a problem with itunes. Just downloaded the lastest itunes update. However, it won't open because it keeps trying to download to a driver (k:) which I don't have. Since my phone iOS is updated and can't connect to itunes anymore. How do I fix this?

Having a problem with itunes update. Download wants to update to a driver (k:) which my computer doesn't have. As a result the download does not go through.

Try the following user tip:
"Invalid drive X:\" install errors

Seemingly Impossible Problems with iTunes

I've never had any problems with iTunes until a few months ago, and I've been unable to use the program since. It all started when I upgraded to iTunes 10, and my computer randomly started to freeze every time I tried to open the program. I thought that I would try to uninstall and reinstall iTunes, but it definitely hasn't worked out the way I'd planned.
The iTunes 10 installations would cause my computer to freeze, so I thought I would try to go back to iTunes 9, which I had no problems with previously. I followed the uninstall instructions on the Apple Support website, started to install iTunes 9, and my computer freezes every time when "registering iTunes automation server". I can't even get the Task Manager to come up when this happens, so I'm forced to turn my computer off and start over. I tried this again, still no luck. I uninstalled everything, turned off my spyware programs, deleted my temp files... everything. I even deleted the program files today, and I still haven't had any luck.
I have a small fortune invested in iTunes, and I'd really like to get it back up and running before Christmas. I have some new CDs I'd love to put on my iPod, and one of my favorite bands is releasing a limited edition digital box set that you can only get on iTunes that I'd really like to have. I've read that Apple doesn't even know how to fix this problem, and I don't really want to spend $29 for a pointless phone call.
Any help would be highly appreciated, thank you in advance!

No such luck
I've tried uninstalling all of the Apple programs on my computer, but the installation still freezes at the same spot.
Thank you for the suggestion though.

Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

ITunes has stopped working. Problem with iTunes Helper Module

After i installed the 7.3.1 iTUNES update for my windows VISTA, i keep getting iTunes has stopped working, and a message saying there is a problem with iTunes Helper Module.. I've tried to re-install and everything.. Can anyone help me out?

here you go
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunesHelper.exe
Application Version: 7.3.1.3
Application Timestamp: 468d67e8
Fault Module Name: QuickTimeStreamingAuthoring.qtx
Fault Module Version: 7.2.0.240
Fault Module Timestamp: 4684a83a
Exception Code: c0000005
Exception Offset: 00016c09
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 18fe
Additional Information 2: f42ba5cd8b2ed31f18b99a5ea46137af
Additional Information 3: 4735
Additional Information 4: ae0a749503b699b3b75d581a3dbfd557
Extra information about the problem
Bucket ID: 466198587

Subwoofer Problems with iTunes

I'm having problems with itunes working with my new speakers. The speakers are Logitech Z-2300's. The subwoofer hums loudly everytime the bass comes on in a song (and hence the sub doesn't actually produce any of the song). At first I was worried it was because the subwoofer is damaged but after testing it with my laptop (which was also using itunes) and it working ok I realised the speakers are fine. So I then wondered if it was my desktop unit which was malfunctioning but when i tried to play the exact same song using Windows Media Player on the computer with the speakers there was no problem at all. I have removed itunes and re-installed it but the same problem is occurring. I am using itunes version 7.5.0.20, my computer is running SP2 of Windows XP Pro. Can anyone please help?

I don't know anything about sub woofers, but this sounds like it is worth looking at your Quicktime preferences.
Quicktime>>Prefernces>>Quicktime Prerferences>>Audio tab>>Select Audio Playback and recording devices>>Advanced.
There you will find some speaker options that may help.

Problems with iTunes Airplay after pausing the playback

I have a problem with itunes airplay since I've updated my system to Windows 8.
I'm able to stream music to my Yamaha receiver once, but when I pause the playback and resume to it after a short while, iTunes always freezes and it is shown as inactive in the Task Manager...
I hadn't any problems with it on Windows 7.
Any Solutions?
btw: I tried installing iTunes 11.0.4 and iTunes 10.7..same issue on both versions.
And I'm sorry for my bad english ;-)

The following article(s) may help you.
Credit card security code or postcode issues.

Problems with iTunes Launching

I am having problems with iTunes launching on my G4 Mac Mini. Everytime I tried to launch it the application just carries on bouncing up and down on the dock, but never launches. I dumped the preferences folder then tried to relaunch it but that didnt solve anything. Then I tried uninstalling the whole application. I searched for any files associated with iTunes and trashed them. Then reinstalled iTunes 7 (previously had iTunes 6 on), thinking this would solve the problem but it didnt. Has anyone got any suggestions for me? My only other option is to reformat the whole machine just to get iTunes working again. Obvioulsy I didnt right away wanna go this route. I'm sure there is something I am just missing
Thanks in advance.

Hello Laura&Graeme, Welcome to Discussions.
First off great job with what you have done. I have some suggestions below. One which you have done but want to ensure you know the full list of apple programs that may actually be in your system. So you can remove them all. Below is the first link to assist you as well as a text list of those Apps.
Removing iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
-Apple Mobile Device Support
-Apple Software Update
-Bonjour
-Windows iPod Updater (Name might be different but look for anything with the word iPod)
-MobileME Control Panel
-Quicktime
-iTunes
*Download and reinstall iTunes
http://www.apple.com/itunes/download/
*If the above does not assist then proceed below to the more advanced cleanup.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US
also
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

Problems with Itunes New Version?

Problems with Itunes New Version?
Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

Problems with itunes 8 and ipod shuffle gen 2.

Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
When i try to drag songs directly on it, itunes says i can't
I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
Computer Specs
Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
Pentium 4 clocked at 1.285 GHZ
IPOD Shuffle Specs
2nd Generation
1GB (964MB)
Version 1.0.4
unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
Itunes Specs:
Version 8.1.1.10

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

Problem with itunes and iphoto after time machine restoration

After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
How can I restore everything back to normal?
Matt

Look at Q15 here. http://pondini.org/TM/FAQ.html
There are separate sections for iphoto and itunes.
It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

Install Shield Problem With itunes

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