Install software won't install...ipod doesn't connect

Hi,
I just bought a new ipod mini, i have a laptop, and connect w/usb cable. I followed the instructions, and did not connect the ipod until the software said to connect it to see if it needed to be updated, well, i plug it in, and the apple logo comes on, and that file folder question mark, and on the intall screen it doesn't recognize that the ipod is connected, I've tried all of the steps to reboot, delete software, restart, reinstall, but i can't get past that step, i bypass it, and install the rest of the software and itunes, and the same thing keeps happening when i connect the ipod. it will keep beeping, and will say "do not disconnect" and then the file folder comes on, and sometimes it turns off and on. i have no idea what else to do...someone please please help me. feel free to post here or email [email protected] thanks!

Incidently, I too have tried switching from the USB 2.0 hubs in the front to the rear USB's and nothing is happening. I have followed the iPod for Windows software instructions to:
"connect iPod to see if it needs formatting"
when I connect the iPod shuffle the software notices that the "iPod is connected, please wait while the system recognizes the device" and I have even let the program run "waiting for iPod" for HOURS............ and nothing is happening!!

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Install software won't install...ipod doesn't connect

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