Install update Indesign 5.5
Hi there,
When I want to update Indesign 5.5 plugins, I Adobe Extension Manager crashes with:
Process: Adobe Extension Manager CS5.5 [2660]
Path: /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
Identifier: com.adobe.ExtensionManager
Version: "5.5.0.163" (5.5.163)
Code Type: X86 (Native)
Parent Process: launchd [131]
User ID: 501
Date/Time: 2013-07-31 09:49:02.126 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 46427 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 49 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: FBD48594-9744-016E-06BB-5EF3FCBA8E61
Crashed Thread: 10
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
__TEXT 0000000000001000-0000000000209000 [ 2080K] r-x/rwx SM=COW /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x988117d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98810cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x98c2cf79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x98c3295f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x98c3201a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x98c31e8b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x90286f5a RunCurrentEventLoopInMode + 242
7 com.apple.HIToolbox 0x90286cc9 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x903ec1ad _AcquireNextEvent + 68
9 com.apple.HIToolbox 0x903daf6a RunApplicationEventLoop + 225
10 com.adobe.ExtensionManager 0x0000445d main + 4417
11 com.adobe.ExtensionManager 0x0000309e start + 54
Thread 1:
0 libsystem_kernel.dylib 0x988140ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x93f6e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93f6de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93f55d2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x988149ae kevent + 10
1 libdispatch.dylib 0x9531dc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9531d7a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x988140ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x93f6e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93f6de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93f55d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x988118e6 mach_wait_until + 10
1 libsystem_c.dylib 0x93ffcc10 nanosleep + 375
2 com.adobe.ExtensionManager 0x0014c58b ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.ExtensionManager 0x0014c5eb ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.ExtensionManager 0x001431b6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.ExtensionManager 0x0014caf5 ScObjects::Thread::go(void*) + 315
6 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
7 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x988117d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98810cb0 mach_msg + 68
2 com.adobe.adobeswfl 0x0738318f ExternalPlayer_Initialize + 465535
3 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
4 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 10 Crashed:
0 com.apple.CoreFoundation 0x98c176fe CFURLCreateStringWithFileSystemPath + 206
1 com.apple.CoreFoundation 0x98c17605 CFURLCopyFileSystemPath + 53
2 com.adobe.ExtensionManager 0x000d062d CMemoryMappedFile::CMemoryMappedFile(FSRef const&, bool) + 97
3 com.adobe.ExtensionManager 0x000d0a72 CMacFileBuffer::CMacFileBuffer(FSRef const&, HFSUniStr255 const&, bool, bool) + 192
4 com.adobe.ExtensionManager 0x000ad8e7 CFile::Open(wchar_t const*, unsigned int, bool) + 411
5 com.adobe.ExtensionManager 0x0011cfb2 CMacrPluginConfigFile::load(CString const&) + 196
6 com.adobe.ExtensionManager 0x000197dc CMacrExtensionManager::updatePluginFile(CMacrExtension const*, CMacrProduct const*, CMacrExtensionPaths const&, bool) + 126
7 com.adobe.ExtensionManager 0x00028f3b CMacrExtensionManager::migrateFiles(CString const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrProduct const*, int) + 7253
8 com.adobe.ExtensionManager 0x00029667 CMacrExtensionManager::migrateExtensionFromExtensionFile(CString const&, CString const&, CString const&, CMacrProduct const*) + 1377
9 com.adobe.ExtensionManager 0x00029ae0 CMacrExtensionManager::migrateExtensionsFromProductPreferredFolder(CMacrProduct const*) + 574
10 com.adobe.ExtensionManager 0x00029fa1 CMacrExtensionManager::migrateExtensionsFromProductsPreferredFolders() + 163
11 com.adobe.ExtensionManager 0x00118d95 MigratePreferredExtensionCommand::execute() + 19
12 com.adobe.ExtensionManager 0x000dce98 CommandExecutor_Impl::run() + 144
13 com.adobe.ExtensionManager 0x000dceb3 CommandExecutor_Impl::runHelper(void*) + 17
14 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
15 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x988140ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x93f6e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93f6de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93f55d2a start_wqthread + 30
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x98c17641 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0xacc238f0 ebp: 0xb05b0798 esp: 0xb05aef20
ss: 0x00000023 efl: 0x00010246 eip: 0x98c176fe cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 4
Binary Images:
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0x35c000 - 0x35ffe7 +libwchar.dylib (1) <DE7B4F71-F31A-46F7-B70D-A8A157B5EB6B> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/libwchar.dylib
0x364000 - 0x55efef +AdobeOwl (1) <466BD72B-E2A5-447A-9384-B6DC9AD3AE0C> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x5d9000 - 0xad7fc3 +AdobeOwlCanvas (1) <45219076-15E0-4A0D-9BC0-2FFED8EA7E46> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0xc20000 - 0xc67fc7 +com.adobe.adobe_caps (adobe_caps 0.0.120.0 - 0.0.120.0) /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/adobe_caps.framework/Versions/a/adobe_caps
0xc74000 - 0xc78ffc +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <EA9B7B55-7FE5-14D2-FBAE-817121F94086> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0xc7e000 - 0xcbaff7 com.apple.vmutils (4.2.1 - 108) <6918860D-B24F-356C-9374-025BFFEA66A3> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0xe92000 - 0xed9fc7 +com.adobe.adobe_caps (adobe_caps 0.0.120.0 - 0.0.120.0) /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
0x1f01000 - 0x1facfff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x47c1000 - 0x47ceff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x5159000 - 0x5167fff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x516b000 - 0x517dffd libTraditionalChineseConverter.dylib (61) <519CAA3F-715E-3CAE-B158-57EC95D916B1> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x70f2000 - 0x78f5fe2 +com.adobe.adobeswfl (1.0.7) <53D59B93-133D-41B4-AE25-83532E5C0F6C> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeOwl.framework/Resources/AdobeSWFL.bundle/Contents/MacO S/AdobeSWFL
0xe3ba000 - 0xe3bbffd com.apple.textencoding.unicode (2.5 - 2.5) <4E2ABBEB-1F0D-3C06-BA0C-C3CEDDF17BD2> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1067d000 - 0x10a6ffff +WebKit.dylib (1.0.7) <6FB30C58-17FE-4A4B-971E-CDE89FB7DD1B> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeOwl.framework/Resources/WebKit.dylib
0x11e1b000 - 0x11ed9ff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x8fe8f000 - 0x8fec1e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x901bc000 - 0x901c6ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x901d3000 - 0x9022efff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9022f000 - 0x90612fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x90613000 - 0x9061dfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x9061e000 - 0x90625fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x90626000 - 0x9066aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9066b000 - 0x90698ffb com.apple.CoreServicesInternal (154.3 - 154.3) <A452602B-67CB-39C4-95EB-E59433C65774> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x906f0000 - 0x906fbfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x906fc000 - 0x90732ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90733000 - 0x907caff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x907cb000 - 0x907cbfff libSystem.B.dylib (169.3) <F479E729-89C7-3B4C-9731-678EB673A861> /usr/lib/libSystem.B.dylib
0x907d0000 - 0x907defff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x907df000 - 0x9087fff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x908bd000 - 0x908bdffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x90976000 - 0x90979ff9 libCGXType.A.dylib (332) <07B59FCC-6229-37C2-9870-70A18E2C5598> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x9097a000 - 0x9097cfff com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x90bae000 - 0x90be9fef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x90c45000 - 0x90c4efff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90c4f000 - 0x90c91ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x90dcb000 - 0x90de8ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x90f02000 - 0x90f03fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x90f04000 - 0x90f06ffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x90f07000 - 0x90f09ffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90f30000 - 0x90facffb libType1Scaler.dylib (101.1) <0D94D786-29F7-33DB-B64B-B264FA5EACD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x90fad000 - 0x90fadfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90fae000 - 0x912ceff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x912cf000 - 0x912cffff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x912d0000 - 0x913ceff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x913cf000 - 0x913d3fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x913f3000 - 0x913ffffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib
0x91400000 - 0x91415fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x91416000 - 0x9141affc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91708000 - 0x9175fff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x91760000 - 0x918e9ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x91ce7000 - 0x91d0cffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x91d39000 - 0x91d87ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91d8a000 - 0x91df0fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x91dfd000 - 0x91dfefff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x91dff000 - 0x9207bff7 com.apple.QuickTime (7.7.1 - 2599.31) <3839E1F3-7948-3E68-9AE1-A0CEE8C59212> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9207d000 - 0x920cbffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
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0x98bf1000 - 0x98bfaffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x98bfb000 - 0x98de3ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98de4000 - 0x98de5ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x98de6000 - 0x98de9ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x98dea000 - 0x98deaffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98deb000 - 0x98edcffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x98edd000 - 0x98ee1ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x99df7000 - 0x99e03ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x99e04000 - 0x99e1bfff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x99e1c000 - 0x99e3bff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x99ede000 - 0x99ee6fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x99ee7000 - 0x99ee8fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x99ee9000 - 0x9a0a5ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x9a0ec000 - 0x9a1d5ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9a1d6000 - 0x9a1ddff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a25e000 - 0x9a25ffff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x9a260000 - 0x9a334ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9a335000 - 0x9a35aff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9a35b000 - 0x9a374fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9a375000 - 0x9a3faff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9a3fb000 - 0x9a41bffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0xb0000000 - 0xb0011ff8 +com.adobe.ahclientframework (1.6.0.20 - 1.6.0.20) <6FB288F2-45FD-E54A-C9A4-A0D0C374FE37> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <A3F2F55D-E491-3532-A8F6-8D3F2455704F> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <39F6BEE7-AE54-3423-B920-2A3573BC9A1A> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 791
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=143.3M resident=113.4M(79%) swapped_out_or_unallocated=29.9M(21%)
Writable regions: Total=178.1M written=14.8M(8%) resident=34.6M(19%) swapped_out=0K(0%) unallocated=143.5M(81%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
CG backing stores 3232K
CG shared images 1248K
CoreServices 1616K
MALLOC 89.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
Memory tag=35 7340K
Stack 69.6M
VM_ALLOCATE 116.7M
__DATA 9696K
__DATA/__OBJC 356K
__IMAGE 528K
__IMPORT 72K
__LINKEDIT 32.9M
__OBJC 1428K
__OBJC/__DATA 172K
__PAGEZERO 4K
__TEXT 110.4M
__UNICODE 544K
mapped file 120.7M
shared memory 308K
=========== =======
TOTAL 598.4M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3039332E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3039332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd120000 / 4
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd122000 / 6
USB Device: USB UltraPro, 0x04b9 (Rainbow Technologies, Inc.), 0x0300, 0xfd122300 / 8
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1103, 0xfd122100 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd121000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd121200 / 9
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
I find that I have to install AdobeInDesign7_5_3_Patch-All.
I want to install an update for Indesign 5.5 (and the other programs in DesignPremium_CS5_5) , but hen I start the AdobePatchInstaller, the system says that I do not have Admin rights. Standard I am logged in as admin (only one who is using the mac).
How can I change this?
Hi Maarten,
Welcome to the Community!
Please try and enable the root user and sign in there, start the fresh installation there and see if that resolves the issue.
Please follow the steps to enable and disable the Root user and login: http://support.apple.com/kb/ht1528
Thanks!
Ankit
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[Installation log deleted by forum host]Please don't post long files here. Instead upload them to http://pastebin.com/ and post a link.
Your crash report would be more instructive (links only, please!).
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Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
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Update Failed
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Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
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https://www.adobe.com/products/indesign.html?promoid=KLXLU
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https://creative.adobe.com/products/download/indesign
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Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
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What happened when I followed steps (1) thorugh (5) is that:
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Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
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I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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