Installating AND Uninstalling Issues
Hi,
I've never been a fan of iTunes as I can never get it to work perfectly, but I need it to organize my music better.
I'm trying to install and I've got some left overs from previous installs. Nothing I do can get rid of it.
It's the Apple Software Update folder in Program Files. I have admin but it won't delete, It's invisible on Add or Remove, and invisible on Windows Installer Clean Up.
I can't re-install iTunes with this folder here...
Here's the error I get. This shows up for quicktime and iTunes, and even if Auto-Update is not checked.
http://img442.imageshack.us/i/errorc.jpg/
Try renaming the folder containing the file mentioned in the error message. It may be corrupt so that Windows will not read it.
Renaming it should mean that the installer doesn't see it and creates another one.
It is also worth running a disk check to see of that picks up any errors.
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Installing and Uninstalling Issues
Well, I turned on my computer today to find that my version of the Flash Player is no longer valid. Fine, now worries. I tried to install the new version, but I kept getting errors. They said that it was unable to complete installation becuase I had no actionlist. Whatever that is. I've spent the last few hours looking for a few solutions. I tried uninstalling (via the download from Adobe) but that doesn't work either! I keep getting a "Not a Win32" error of some kind. Point is, I can't uninstall the leftover files from my last update, and I can't install the new update. I'm currently using Firefox. Any help would be greatly appreciated!
What is your operating system & version?
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AlexYou are not alone. Im also having the same issue because we do alot of install and uninstall apps. This is the bad point of symbian. But I tired to install the latest FP2 it will be slightly abit smoother now. So you have the latest version now but did you tired to restore any backup yet? It might be the setting on when you restore that affect it. The feezing should be shorten on FP2 but it will still remain there depending on the type of apps from what I experience.
I hope they will provide multiple function to uninstall apps since it will go through a long process to uninstall apps 1 by 1.
Reason is because some apps will go through process like preparing install, process install, finalising install which take away your control for that few seconds or a minute instead runnning in background mode. Its not convenient to uninstall more apps. -
Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.
Hi Doug Talbott,
Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
Regards,
Rahul Tyagi -
I had the older version of ITunes and then it disappeared. When I try to install the new version, I keep getting "unable to install ITunes, Error 7 (windows error 5) message. I have repeatedly installed and uninstalled iTunes without luck. Any chance of actually getting this on Windows 8.1 or not? I am assuming I also lost my library during this.
Hey there Stardust37,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the iTunes installation issue alert message that you’re seeing on your PC.
iTunes for Windows: "Error 7" message when opening iTunes - Apple Support
Cheers,
-Jason -
I have tried numerous times to install and uninstall i tunes on windows vista and I keep getting an error message of no apple support. Anyone have a solution to this?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I have tried to access the itunes store by many different means. I know I have account balance as I put in 2 gift cards back in March and have not used them all. I recently installed and uninstalled itunes several times but I still cannot open it on my computer. When plugging in my ipod shuffle it does not automatically load either although my computer says it's working correctly.
Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.
Restart the computer.
Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec -
How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymacGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Error on iTunes library file after installing and uninstalling 8.1
I downloaded 8.1 after being prompted. After installing 8.1, I could not synch my IPod. I uninstalled 8.1, reinstalled 8.02, and now I am getting this error.
Does anyone have any ideas on how to correct this? I have about 39 Gigs of music, and will have problems trying to restore this to a hard drive.I'm not sure if this is the right place to ask this; i'm new; after i installed the latest version of itunes, i get a library error message each time i open it up; it tells me i have an invalid library, then it creates a backup and calls it 'damaged1'; i have installed and uninstalled itunes 3 times now; each time, i erase all traces of past libraries, so that i start 'new'; the first time i open up itunes, i don't get the error message; i do absolutely nothing with the program, just close it; wait 5 seconds; open it up, and immediately i get the error message, and it creates a 'damaged1' back up; each time i open it, it creates a newer backup, and keeps adding 'movie, genius, dj' etc to my playlist; if i open it 10 times, i've got 10 of all these folders - HELP ME!
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after downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring. I do not know how to fix this problem so I always return to the old version.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
I cannot access the iTunes store from any of my computers. When I updated to v. 10.7 it made my laptop unable to access just like with my two desktops. I have installed and uninstalled numerous times.
Nothing happens. iTunes just hangs up every time, saying "Accessing iTunes Store." It does that for a very, very long time, then nothing. Here is what happens when I run diagnostics.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
LENOVO Lenovo H420
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015AF9C035D73D0
Current user is not an administrator.
The current local date and time is 2012-09-15 18:28:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {EF6BBA91-21E3-44BD-828F-794CBBBFC89D}
Description: Intel(R) 82579V Gigabit Network Connection
IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 15 17:52:30 2012
Lease Expires: Sun Sep 16 17:52:30 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-29 17:37:19.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Brooke, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 9E******75J
Most Recent Devices Not Currently Connected:
iPod nano (6th Generation) running firmware version 1.2
Serial Number: DC*******DVY
iPhone 4S running firmware version 5.1.1
Serial Number: C8*******TF9
iPad 2 running firmware version 5.1.1
Serial Number: DK*******FHW
**** Device Sync Tests ****
Sync tests completed successfully.
<Edited by Host> -
How to install and uninstall XL reporter
Dear Expert,
I want each step of XL-Reporter how to install,uninstall and other key tips while installing and uninstall.
ThanksHai
See this link, u need s-user id to log in
https://websmp109.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700001172792006E
Regards,
Thanga Raj.K -
I have repeatedly installed and uninstalled Microsoft Silverlight, I have followed every thing out there and uninstalled from various folders. It still states the program is there and it won't run. This is also happening with my coupon printer that word
Copied from a page that helped me:
I followed someone else's advice and found all the silverlight files in "INVISIBLE FILES".
In the Finder, choose File > Find or press Command (⌘)-F.
From the far-left pop-up menu (labeled “Kind”), choose Other.
In the list of search attributes, select the “File invisible” checkbox, and then click OK.
In the related menu, choose Invisible Items.
once loaded go to folder Private
then to folder VAR
then folder db
then folder Receipts
scroll to any com.microsoft.silverlight item and delete. there are a bunch of them.
close, restart and install silverlight. -
arrow does not open anything 2 in. below the toolbar works fine below that I've installed and uninstalled Firefox several times will not work using Firefox11 very hard to access a lot of things especially when ordering online cannot submit any info required
If the inoperable button or link is near the top of the page....
Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
*Uninstall Yahoo Toolbar --> http://help.yahoo.com/l/us/yahoo/toolbar/toolbar8/general/general-07.html
*Uninstall Babylon --> http://support.babylon.com/index.php?/Knowledgebase/Article/View/177/0/uninstall-babylon-software
*See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
*See --> http://kb.mozillazine.org/Uninstalling_toolbars
If that does not solve the problem:
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
*See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Hi Adobe Forum.
I am having serious difficulties installing the latest version of flash player (which apparently I HAVE TO install). I 'click here' to download, click 'run' and it starts installing. Then tells me to close Internet Explorer (which I do) and everything that could be using Flashplayer. I then click retry and nothing happens at all. I cancel the download, checked my control panel and looked at my list of programs, it hasn't installed properly. I then go to uninstall programs and Flashplayer 64bit 11.1.102.55 is there. I try and uninstall it and again it tells me to close Internet Explorer. Again I close everything down and AGAIN nothing happens. I have read and done all the possible problems with settings, etc, but nothing changes. I'm not paying Adobe for a product update that they have imposed on me. I just want to watch videos. Can someone please help me. My computer is a Samsung Windows 7 64bit and I am using Internet Explorer 64bit. NB. I have just purchased Norton Internet Security. Could a setting in that be causing the issue?
Thank you!Go to this site: http://www.adobe.com/software/flash/about/
In the Version Information box, what version is installed?
What files are in C:\Windows\System32\Macromed\Flash and C:\Windows\SysWOW64\Macromed\Flash ?
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