Installation Address does not Match Billing Addres...
Hi All
I have lived at my current address for 51 years and the phone was originally installed by the Post Office long before BT.
About 10 years ago I signed up to view the Bill online and pay by Direct Debit. At some point I noticed the address on the Bill online had suddenly changed to North Hyde Lane rather than North Drive. The street Number was the same but the postcode was totally different as well.
I contacted BT at the time and they corrected the address on the Bill, but could not explain why this happened.I subsequently had Engineers going to the wrong address and phoning to get directions!! The transfer from paper to computer clearly was cocked up at some point and the address incorrectly entered by BT.
Now that I want to change to Plusnet (which is part of BT) this is turning into a nighmare . Plusnet said that BT need to correct the wrong installation address to the Billing Address and this needed to be changed by BT otherwise they could not help.
Speaking with BT Customer Service is like talking to people who cannot understand BT could make such a mistake and there is a condescending manner which assumes you as the customer are wrong. I spoke 10 days ago and was told they would update their records and nothing happened .Today I spoke to a Manager after complaining and she refused to confirm to me what address they actually showed as the installation address for my own phone!!!! Nor could they imagine their records might be wrong due to their own clerical mistake.I was told the installation address could not be wrong? She said she would try and help with the change , but this is an unresolved problem that I am not sure will ever get correct with offshore Customer Care .
Can anyone help?
Thanks- Ian
Hi Jackieshanahan and welcome.
I'm sorry you're having problems with the address matching. I'm sure I can help with this. Can you please drop me an email with your details? You'll get the 'contact us' link in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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Dear Eric,
You can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
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Eric, installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link: http://phobos.apple.com/accountSummary
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3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
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5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
Thank you for your time. If you have any other questions or concerns, regarding your iTunes Store account, Eric, please feel free to reply to this email. Have a great day.
Sincerely,
Timothy
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Please Note:I work Sunday 9:00 to 6:00 Tuesday and wednesday 9:00 to 6:00 Friday and Saturday 9:00 to 6:00 Central Standard Time
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
My reply
I've read the support pages through and through and have gone through all of these steps in the past. Nothing on my end has changed. This card has been used for approx three years now, never to have been edited. As stated... In the midst of all of this difficulty, you were able to bill the same card for my mobile me subscription. Which should technically not gone through due to the supposed billing info not matching my bank's records! So quite simply, my card does work, this is something on your end, not my bank.
And I did however change the type case to match my statement to no avail. This never made a difference in the past, but I tried it regardless.
After attempting things for two months, I am growing tired of trying to spend my money on Apple. I will try one more suggestion if one is available. After that, I have had great success with the amazon store and may have to flip over to them. My time is way too valuable to be troubleshooting a problem I did not create.
any specific help would be appreciated (please do not copy and paste tips from the support pages... been there)
EricAs a follow up to my last post, I thought I would offer you my customer service experience as I am hoping you can avoiding going through what I've been through and that this will save you some time.
I'm listing the discourse chronologically for your convenience:
Specific request: My credit card or billing information is not accepted
Details:
iTunes says my credit card information does not match my bank information and will not let me make purchases. I have updated my account information and I still cannot make purchases. I get the same message that my card does not match my bank's information- which it does.
Please help.
TrackID: 1--------------
Dear ----------,
Welcome to Apple iTunes Store Customer Support. My name is Snehashish.
I am sorry to hear that you haven't been able to make purchases on the iTunes Store with your credit card. I know this is frustrating, and I will try to provide as much information as I can to help you resolve it.
-----------, upon checking your account I find your credit card will be expired after this month. So you have to change it then. I suggest you to change it now or contact your credit card company as it is declined by iTunes.
The iTunes Store has been unable to verify an authorization from your credit card company. There are several possible reasons for this:
- Your credit card company's servers may have been busy. Trying again later may resolve the issue.
- Your card may not have been activated yet. If so, you will need to activate it.
- You may need to call your credit card company before the authorization is approved.
- You may need to ensure that you correctly located the credit card's security code. To see instructions for locating the security code, choose View My Account from the iTunes Store menu, sign in to your account, click Edit Payment Information, and then click the "What is this?" link next to the Security Code field.
- Your billing name or address does not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure its records are up to date and match exactly what you are entering as your billing information.
--------, please follow these steps to confirm or update your account information:
1) Go to the My Apple ID site at:
http://appleid.apple.com/
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the left column.
6) Confirm or edit your information.
7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
8) Click Save Changes.
Once your information is updated, try placing an order on the iTunes Store again. If the iTunes Store still cannot obtain an authorization for your card, it means that your billing information is still incorrect, either with your credit card company or with its verification system, which may be handled by another company.
Fortunately, you may be able to make iTunes Store purchases with another payment method. For example, if PayPal accepts your credit card, you can use your PayPal account to buy from the iTunes Store. If you need more information about using PayPal on the iTunes Store, please let me know.
------, I hope this information is helpful. Thank you for your interest; I am pleased that you want to be an iTunes Store customer. Have a great day!
Sincerely,
Snehashish
iTunes Store Customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Follow-Up: 1----------------
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
Snehashish
iTunes Store Customer Support
Greetings Snehashish,
When I wrote my original ticket it was to address the issue of the fact I had already updated my credit card information and I was still receiving the error message of "my credit card not matching my bank information" in iTunes. Giving me instructions on how to update my account information was not helpful because I had already taken that step. So, no, my problem remains unresolved and I am unable to make any purchases in iTunes or update my iPhone.
Luckily, the item I was looking to purchase was available on Amazon digitally so I went ahead and bought it there without any problem whatsoever with my credit card- furthering the mystery and the enigma that is iTunes rejection of my credit card.
Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
Thank you,
Dear ------------,
Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
I am glad to hear that your credit card works on another website. Some of our customer resolves this type of issue by removing credit card from their account, buy a free app and then re-add the credit card to account. I suggest you to try that.
---------, please delete the credit card information from your account:
1) Open iTunes and sign in to the iTunes Store.
2) Select "View My Account" from the Store menu.
3) Enter your password and click the View Account button.
4) Click the Edit Payment Information button.
5) Select "None" as the payment type.
6) Click the Done button at the bottom of the page.
After you select the "None" option, please attempt to download a free App from iTunes Store. Then sign out from your account and sign in back and re-add your credit card information.
--------, then, please follow these steps to confirm or update your account's information:
1) Go to the My Apple ID site at:
http://appleid.apple.com/
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the left column.
6) Confirm or edit your information.
7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
8) Click Save Changes.
Once your information is updated, try placing an order on the iTunes Store again.
If you have further questions or concerns, please feel free to contact me again. Have a nice day, ----------!
Hello again Snehashish,
My address is confirmed and matches my bank account. I followed the steps as you directed with deleting my information downloading the free application and then re-entering my payment information. I continue get the error message that my credit card information does not match my bank's records. I have as of today called the bank and confirmed twice that my banking address is correct. The error is not happening on the banking side of the equation.
Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
Thank you very much,
Dear -------,
Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
Thank you for your response. Upon reviewing your account I find you removed that credit card successfully. I suggest you to update that information to start purchasing. You can also use gift card as well.
--------, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link: <link to launch itunes>
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
---------, if you have further questions or concerns, please feel free to contact me again. Have a nice day!
Despite already having the current version of iTunes, I re-downloaded the program and installed it on my computer. I logged into the link you sent me. I entered in my banking (again and without mistake) information exactly as it is on my billing information. I have now entered my credit card information correctly on iTunes repeatedly- it has not deviated nor changed and there has never been a mistake in my data entry. I have used this credit card at other locations and online stores without error and my banking and credit card information is correct.
I entered a credit card I DO NOT want to use in conjunction with my iTunes account and it was accepted without incident or error message. The problem is that the card I do want to use, that I NEED to use to make purchases on iTunes is not accepted. Both cards are issued through the same bank- one is debit and one is credit and they both link to the same bank account with the same home address. The debit card is being rejected and the credit card is accepted. My problem is not my address nor the account number as both have been entered correctly multiple times. iTunes is rejecting my particular card even though it is working and matches my bank information. This is the card I have always used to make purchases on iTunes and this error started when my old card expired and I attempted to update my account.
Every time I re-enter my credit card and try to make a purchase and I always get the following message:
"There are errors or omissions in the information. Please correct the indicated items: Your credit card does not match your bank's records. Please enter a US credit card and a matching billing address."
I have reset, re-downloaded, and re-entered everything on my end multiple times resulting in the same error from iTunes. I want to know what is happening with my account. If you do not have a solution then please escalate this ticket and please put me in contact with someone who can help me.
Thank you for your time,
I found my solution in the Apple Support Community. It had nothing to do with my information being incorrect. I do not require your assistance any longer.
My issue resolution was actual very simple and came from this page. iTunes has a bug where it will not accept your information but if you add your credit card under you account in the Apple Store and CONFIRM then it will appear in your iTunes account automatically. I could have saved hours of email, calls to the bank and stupid angst if I had looked this up instead of TRYING to use Apple Customer Support. I've learned my lesson. I just want you to know that iTunes is bugged and broken in this respect and no matter how many times you enter your information IT DOESN'T WORK. I hope this helps someone else.
Apple please tell your customer support people how to actually help instead of having them paste in worthless form letters on how to use a credit card with iTunes. Obviously it iTunes that is broken.
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<![LOG[Task 'Configuration Manager Client Retry Task' does not exist]LOG]!><time="07:29:25.525-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="wintask.cpp:634">
<![LOG[Updated security on object C:\Windows\ccmsetup\.]LOG]!><time="07:29:25.529-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:9281">
<![LOG[Sending Fallback Status Point message to 'SCCMSRV-02', STATEID='100'.]LOG]!><time="07:29:25.530-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:9756">
<![LOG[Failed to get client version for sending messages to FSP. Error 0x80041010]LOG]!><time="07:29:25.534-120" date="04-17-2014" component="ccmsetup" context="" type="2" thread="2724" file="ccmsetup.cpp:9838">
<![LOG[Params to send FSP message '5.0.7958.1000 Deployment ']LOG]!><time="07:29:25.535-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:9887">
<![LOG[State message with TopicType 800 and TopicId {C6441082-A993-4410-9F89-D4CCB6624ED0} has been sent to the FSP]LOG]!><time="07:29:25.676-120" date="04-17-2014" component="FSPStateMessage" context="" type="1" thread="2724" file="fsputillib.cpp:752">
<![LOG[Running as user "SYSTEM"]LOG]!><time="07:29:25.693-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:1995">
<![LOG[Detected 20167 MB free disk space on system drive.]LOG]!><time="07:29:25.693-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="util.cpp:628">
<![LOG[Checking Write Filter Status.]LOG]!><time="07:29:25.694-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2024">
<![LOG[This is not a supported write filter device. We are not in a write filter maintenance mode.]LOG]!><time="07:29:25.694-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2051">
<![LOG[Performing AD query: '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=ZAV))']LOG]!><time="07:29:25.716-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="lsad.cpp:656">
<![LOG[OperationalXml '<ClientOperationalSettings><Version>5.00.7958.1000</Version><SecurityConfiguration><SecurityModeMask>0</SecurityModeMask><SecurityModeMaskEx>224</SecurityModeMaskEx><HTTPPort>80</HTTPPort><HTTPSPort>443</HTTPSPort><CertificateStoreName></CertificateStoreName><CertificateIssuers></CertificateIssuers><CertificateSelectionCriteria></CertificateSelectionCriteria><CertificateSelectFirstFlag>1</CertificateSelectFirstFlag><SiteSigningCert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iteSigningCert></SecurityConfiguration><RootSiteCode>ZAV</RootSiteCode><CCM> <CommandLine>SMSSITECODE=ZAV FSP=SCCMSRV-02 DISABLESITEOPT=True SMSCACHEDIR=Cache SMSCACHEFLAGS=MAXDRIVE SMSCACHESIZE=20000</CommandLine> </CCM><FSP> <FSPServer>SCCMSRV-02.snba.be</FSPServer> </FSP><Capabilities SchemaVersion ="1.0"><Property Name="SSLState" Value="0" /></Capabilities><Domain Value="snba.be" /><Forest Value="snba.be" /></ClientOperationalSettings>']LOG]!><time="07:29:26.401-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="lsadcache.cpp:236">
<![LOG[HTTP is selected for Client. The current state is 0.]LOG]!><time="07:29:26.403-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmutillib.cpp:420">
<![LOG[The MP name retrieved is 'SCCMSRV-02.snba.be' with version '7958' and capabilities '<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>']LOG]!><time="07:29:26.404-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="lsadcache.cpp:334">
<![LOG[MP 'SCCMSRV-02.snba.be' is compatible]LOG]!><time="07:29:26.404-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="lsadcache.cpp:339">
<![LOG[Retrieved 1 MP records from AD for site 'ZAV']LOG]!><time="07:29:26.404-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="lsadcache.cpp:287">
<![LOG[Retrived site version '5.00.7958.1000' from AD for site 'ZAV']LOG]!><time="07:29:26.405-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:575">
<![LOG[SiteCode: ZAV]LOG]!><time="07:29:26.405-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2076">
<![LOG[SiteVersion: 5.00.7958.1000]LOG]!><time="07:29:26.406-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2077">
<![LOG[Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again.]LOG]!><time="07:29:26.406-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2111">
<![LOG[Deleted file C:\Windows\ccmsetup\client.msi]LOG]!><time="07:29:26.413-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:9493">
<![LOG[Only one MP SCCMSRV-02.snba.be is specified. Use it.]LOG]!><time="07:29:26.414-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:10080">
<![LOG[Searching for DP locations from MP(s)...]LOG]!><time="07:29:26.414-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:11018">
<![LOG[Current AD site of machine is DAT]LOG]!><time="07:29:26.415-120" date="04-17-2014" component="LocationServices" context="" type="1" thread="2724" file="lsad.cpp:770">
<![LOG[Local Machine is joined to an AD domain]LOG]!><time="07:29:26.415-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="lsad.cpp:714">
<![LOG[Current AD forest name is snba.be, domain name is snba.be]LOG]!><time="07:29:26.419-120" date="04-17-2014" component="LocationServices" context="" type="1" thread="2724" file="lsad.cpp:842">
<![LOG[DhcpGetOriginalSubnetMask entry point is supported.]LOG]!><time="07:29:26.424-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="ccmiputil.cpp:117">
<![LOG[Begin checking Alternate Network Configuration]LOG]!><time="07:29:26.424-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="ccmiputil.cpp:1095">
<![LOG[Finished checking Alternate Network Configuration]LOG]!><time="07:29:26.433-120" date="04-17-2014" component="LocationServices" context="" type="0" thread="2724" file="ccmiputil.cpp:1172">
<![LOG[Sending message body '<ContentLocationRequest SchemaVersion="1.00">
<AssignedSite SiteCode="ZAV"/>
<ClientPackage/>
<ClientLocationInfo LocationType="SMSPACKAGE" DistributeOnDemand="0" UseProtected="0" AllowCaching="0" BranchDPFlags="0" AllowHTTP="1" AllowSMB="0" AllowMulticast="0" UseInternetDP="0">
<ADSite Name="DAT"/>
<Forest Name="snba.be"/>
<Domain Name="snba.be"/>
<IPAddresses>
<IPAddress SubnetAddress="172.31.20.0" Address="172.31.20.101"/>
<IPAddress SubnetAddress="172.31.105.0" Address="172.31.105.17"/>
<IPAddress SubnetAddress="172.31.109.0" Address="172.31.109.135"/>
</IPAddresses>
</ClientLocationInfo>
</ContentLocationRequest>
']LOG]!><time="07:29:26.441-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:96">
<![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{76CC1A6C-D696-4C32-82D6-4F56FCA9E926}</ID><SourceHost>SCCMSRV-02</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:SCCMSRV-02:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>SCCMSRV-02.snba.be</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-04-17T05:29:26Z</SentTime><Body Type="ByteRange" Offset="0" Length="1338"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="07:29:26.441-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:177">
<![LOG[CCM_POST 'HTTP://SCCMSRV-02.snba.be/ccm_system/request']LOG]!><time="07:29:26.442-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
<![LOG[Content boundary is '--aAbBcCdDv1234567890VxXyYzZ']LOG]!><time="07:29:27.999-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="httphelper.cpp:1972">
<![LOG[Received header '<Msg SchemaVersion="1.1">
<ID>{431A4120-7DA1-4EF2-8A6C-2EDEF4D9E169}</ID>
<SourceID>GUID:1C3F455F-F166-4B50-BE8E-68FD4F565096</SourceID>
<SourceHost>SCCMSRV-02</SourceHost>
<TargetAddress>direct:SCCMSRV-02:LS_ReplyLocations</TargetAddress>
<ReplyTo>MP_LocationManager</ReplyTo>
<CorrelationID>{00000000-0000-0000-0000-000000000000}</CorrelationID>
<Priority>3</Priority>
<Timeout>600</Timeout>
<TargetHost>SCCMSRV-02</TargetHost><TargetEndpoint>LS_ReplyLocations</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2014-04-17T05:29:27Z</SentTime><Body Type="ByteRange" Offset="0" Length="2504"/><Hooks><Hook3 Name="zlib-compress"/><Hook Name="authenticate"><Property Name="Signature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roperty><Property Name="AuthSenderMachine">SCCMSRV-02;SCCMSRV-02.snba.be;</Property><Property Name="MPSiteCode">ZAV</Property></Hook></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="07:29:27.999-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="httphelper.cpp:1724">
<![LOG[Received reply body '<ContentLocationReply SchemaVersion="1.00"><ContentInfo PackageFlags="16777216"><ContentHashValues/></ContentInfo><Sites><Site><MPSite SiteCode="ZAV" MasterSiteCode="ZAV" SiteLocality="LOCAL" IISPreferedPort="80" IISSSLPreferedPort="443"/><LocationRecords><LocationRecord><URL Name="http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114" Signature="http://SCCMSRV-02.snba.be/SMS_DP_SMSSIG$/ZAV00114"/><ADSite Name="DAT"/><IPSubnets><IPSubnet Address="172.31.20.0"/><IPSubnet Address="172.31.109.0"/><IPSubnet Address="172.31.105.0"/><IPSubnet Address=""/></IPSubnets><Metric Value=""/><Version>7958</Version><Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities><ServerRemoteName>SCCMSRV-02.snba.be</ServerRemoteName><DPType>SERVER</DPType><Windows Trust="1"/><Locality>LOCAL</Locality></LocationRecord></LocationRecords></Site></Sites><ClientPackage FullPackageID="ZAV00114" FullPackageVersion="1" FullPackageHash="BFC11E099E8F451107B43E0DBEFD93B01DB2D6453DA74F8A2CB94B73D676C1CD" MinimumClientVersion="5.00.7958.1000" RandomizeMaxDays="7" ProgramEnabled="false" LastModifiedTime="30357216;2152392064" SiteVersionMatch="true" SiteVersion="5.00.7958.1000" EnablePeerCache="true"/><RelatedContentIDs/></ContentLocationReply>']LOG]!><time="07:29:28.000-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:221">
<![LOG[Found local location 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:28.001-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:351">
<![LOG[Discovered 1 local DP locations.]LOG]!><time="07:29:28.002-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:11153">
<![LOG[PROPFIND 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:28.002-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
<![LOG[Using DP location http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114]LOG]!><time="07:29:28.009-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:11395">
<![LOG[GET 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114/ccmsetup.cab']LOG]!><time="07:29:28.009-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
<![LOG[C:\Windows\ccmsetup\ccmsetup.cab is Microsoft trusted.]LOG]!><time="07:29:28.090-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="util.cpp:1465">
<![LOG[Successfully extracted manifest file C:\Windows\ccmsetup\ccmsetup.xml from file C:\Windows\ccmsetup\ccmsetup.cab.]LOG]!><time="07:29:28.101-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6670">
<![LOG[Retrieved client version '5.00.7958.1000' and minimum assignable site version '5.00.7845.1000' from manifest]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:668">
<![LOG[Checking compatibility of site version '5.00.7958.1000', expect newer than '5.00.7845.1000']LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:703">
<![LOG[Site version '5.00.7958.1000' is compatible. Client deployment will continue.]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:726">
<![LOG[Location 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114' passed site version check.]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6809">
<![LOG[Loading manifest file: C:\Windows\ccmsetup\ccmsetup.xml]LOG]!><time="07:29:28.104-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:153">
<![LOG[Successfully loaded ccmsetup manifest file.]LOG]!><time="07:29:28.106-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:171">
<![LOG[Checking if manifest version '5.00.7958.1000' is newer than the ccmsetup version '5.0.7958.1000']LOG]!><time="07:29:28.106-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:10475">
<![LOG[Running from temp downloaded folder or manifest is not newer than ccmsetup.]LOG]!><time="07:29:28.107-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:2213">
<![LOG[Item 'i386/vcredist_x86.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.212-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'x64/vcredist_x64.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.269-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/vc50727_x86.exe' is not applicable.]LOG]!><time="07:29:28.269-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/vc50727_x64.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.325-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/WindowsUpdateAgent30-x86.exe' is not applicable.]LOG]!><time="07:29:28.325-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/WindowsUpdateAgent30-x64.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.380-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/msxml6.msi' is not applicable.]LOG]!><time="07:29:28.380-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/msxml6_x64.msi' is applicable. Add to the list.]LOG]!><time="07:29:28.433-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/msrdcoob_x86.exe' is not applicable.]LOG]!><time="07:29:28.433-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/msrdcoob_amd64.exe' is not applicable.]LOG]!><time="07:29:28.434-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'pkgmgr.exe' is not applicable.]LOG]!><time="07:29:28.434-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'dism.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.504-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'wimgapi.msi' is not applicable.]LOG]!><time="07:29:28.504-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'i386/MicrosoftPolicyPlatformSetup.msi' is not applicable.]LOG]!><time="07:29:28.504-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/MicrosoftPolicyPlatformSetup.msi' is applicable. Add to the list.]LOG]!><time="07:29:28.560-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/WindowsFirewallConfigurationProvider.msi' is not applicable.]LOG]!><time="07:29:28.561-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/WindowsFirewallConfigurationProvider.msi' is applicable. Add to the list.]LOG]!><time="07:29:28.615-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/Silverlight.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.670-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/wic_x86_enu.exe' is not applicable.]LOG]!><time="07:29:28.670-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/wic_x64_enu.exe' is not applicable.]LOG]!><time="07:29:28.670-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'i386/dotNetFx40_Client_x86_x64.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.723-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'SCEPInstall.exe' is applicable. Add to the list.]LOG]!><time="07:29:28.779-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Item 'i386/client.msi' is not applicable.]LOG]!><time="07:29:28.779-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:348">
<![LOG[Item 'x64/client.msi' is applicable. Add to the list.]LOG]!><time="07:29:28.841-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:343">
<![LOG[Default CSP is Microsoft Enhanced RSA and AES Cryptographic Provider]LOG]!><time="07:29:28.842-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmutillib.cpp:1363">
<![LOG[Default CSP Type is 24]LOG]!><time="07:29:28.842-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmutillib.cpp:1364">
<![LOG[Discovering whether item 'i386/vcredist_x86.exe' exists.]LOG]!><time="07:29:28.842-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Detected item 'i386/vcredist_x86.exe']LOG]!><time="07:29:28.842-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/vcredist_x64.exe' exists.]LOG]!><time="07:29:28.842-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Detected item 'x64/vcredist_x64.exe']LOG]!><time="07:29:28.843-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/vc50727_x64.exe' exists.]LOG]!><time="07:29:28.843-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Upgrade code '{A8D19029-8E5C-4E22-8011-48070F9E796E}': product = '{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}', installed = 1, version = 8.0.61000]LOG]!><time="07:29:28.843-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="msiutil.cpp:1273">
<![LOG[Checking '{A8D19029-8E5C-4E22-8011-48070F9E796E}' version '8.0.61000' expecting >= '8.0.61000'.]LOG]!><time="07:29:28.844-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:873">
<![LOG[Detected item 'x64/vc50727_x64.exe']LOG]!><time="07:29:28.844-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/WindowsUpdateAgent30-x64.exe' exists.]LOG]!><time="07:29:28.844-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Checking file 'C:\Windows\system32\wuapi.dll' version '7.6.7600.0256' expecting >= '7.4.7600.226'.]LOG]!><time="07:29:28.846-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:1278">
<![LOG[Detected item 'x64/WindowsUpdateAgent30-x64.exe']LOG]!><time="07:29:28.846-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/msxml6_x64.msi' exists.]LOG]!><time="07:29:28.846-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Checking file 'C:\Windows\system32\msxml6.dll' version '6.30.7601.17857' expecting >= '6.10.1129.0'.]LOG]!><time="07:29:28.847-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:1278">
<![LOG[Detected item 'x64/msxml6_x64.msi']LOG]!><time="07:29:28.847-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'dism.exe' exists.]LOG]!><time="07:29:28.847-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[File 'C:\Windows\system32\msrdc.dll' exists. Discovery passed]LOG]!><time="07:29:28.848-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:1250">
<![LOG[Detected item 'dism.exe']LOG]!><time="07:29:28.848-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/MicrosoftPolicyPlatformSetup.msi' exists.]LOG]!><time="07:29:28.848-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Upgrade code '{19B9818B-7432-49E9-BC02-B126025EE235}': product = '{90D295B8-BA08-487E-B904-0E624209A410}', installed = 1, version = 1.2.3602.0]LOG]!><time="07:29:28.849-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="msiutil.cpp:1273">
<![LOG[Checking '{19B9818B-7432-49E9-BC02-B126025EE235}' version '1.2.3602.0' expecting >= '1.2.3602.0'.]LOG]!><time="07:29:28.849-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:873">
<![LOG[Detected item 'x64/MicrosoftPolicyPlatformSetup.msi']LOG]!><time="07:29:28.849-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/WindowsFirewallConfigurationProvider.msi' exists.]LOG]!><time="07:29:28.849-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Validated file 'C:\Windows\ccmsetup\WindowsFirewallConfigurationProvider.msi' hash '3BF0651FD4A01170925CEF694468D4EF6F64D76FD3413DEBD14CB8DE019AA10E']LOG]!><time="07:29:28.868-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="util.cpp:2609">
<![LOG[File 'C:\Windows\ccmsetup\WindowsFirewallConfigurationProvider.msi' exists. Discovery passed]LOG]!><time="07:29:28.868-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:1250">
<![LOG[Detected item 'x64/WindowsFirewallConfigurationProvider.msi']LOG]!><time="07:29:28.868-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'i386/Silverlight.exe' exists.]LOG]!><time="07:29:28.869-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[32-bit Hive selected]LOG]!><time="07:29:28.869-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:948">
<![LOG[Detected item 'i386/Silverlight.exe']LOG]!><time="07:29:28.869-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'i386/dotNetFx40_Client_x86_x64.exe' exists.]LOG]!><time="07:29:28.869-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Detected item 'i386/dotNetFx40_Client_x86_x64.exe']LOG]!><time="07:29:28.869-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'SCEPInstall.exe' exists.]LOG]!><time="07:29:28.870-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Validated file 'C:\Windows\ccmsetup\SCEPInstall.exe' hash 'FDDB17A148D8358B5BFBF63BBB3CDE902DCE807366081FE16B8E6042DCB47C71']LOG]!><time="07:29:29.649-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="util.cpp:2609">
<![LOG[Checking file 'C:\Windows\ccmsetup\SCEPInstall.exe' version '4.3.0220.0000' expecting >= '4.3.220.0'.]LOG]!><time="07:29:29.651-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="manifest.cpp:1278">
<![LOG[Detected item 'SCEPInstall.exe']LOG]!><time="07:29:29.651-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:614">
<![LOG[Discovering whether item 'x64/client.msi' exists.]LOG]!><time="07:29:29.651-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:553">
<![LOG[Item x64/client.msi has not been installed yet. Put to pending install list.]LOG]!><time="07:29:29.651-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="manifest.cpp:609">
<![LOG[PROPFIND 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:29.651-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
<![LOG[No client patches are detected.]LOG]!><time="07:29:29.658-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:1736">
<![LOG[PROPFIND 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:29.658-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
<![LOG[No client language packs are detected.]LOG]!><time="07:29:29.664-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:1777">
<![LOG[Searching for available transform]LOG]!><time="07:29:29.665-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:1807">
<![LOG[PROPFIND 'http://SCCMSRV-02.snba.be/SMS_DP_SMSPKG$/ZAV00114']LOG]!><time="07:29:29.665-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="httphelper.cpp:807">
<![LOG[No transform available for this locale. Installation will proceed with no transformation.]LOG]!><time="07:29:29.671-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:1892">
<![LOG[File 'C:\Windows\ccmsetup\client.msi' doesn't exist.]LOG]!><time="07:29:29.672-120" date="04-17-2014" component="ccmsetup" context="" type="2" thread="2724" file="util.cpp:2595">
<![LOG[Using branch cache option.]LOG]!><time="07:29:29.690-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6443">
<![LOG[Adding file 'http://SCCMSRV-02.snba.be:80/SMS_DP_SMSPKG$/ZAV00114/x64/client.msi' to BITS job, saving as 'C:\Windows\ccmsetup\client.msi'.]LOG]!><time="07:29:29.690-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6474">
<![LOG[Starting BITS download for client deployment files.]LOG]!><time="07:29:29.698-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6487">
<![LOG[Download Update: 32616448 out of 32616448 bytes transferred.]LOG]!><time="07:29:30.700-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6578">
<![LOG[Successfully completed BITS download for client deployment files.]LOG]!><time="07:29:32.701-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:6536">
<![LOG[Retrieved client version '5.00.7958.1000' and minimum assignable site version '5.00.7845.1000' from client package]LOG]!><time="07:29:34.020-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="siteinfo.cpp:678">
<![LOG[Checking compatibility of site version '5.00.7958.1000', expect newer than '5.00.7845.1000']LOG]!><time="07:29:34.020-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:703">
<![LOG[Site version '5.00.7958.1000' is compatible. Client deployment will continue.]LOG]!><time="07:29:34.020-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="siteinfo.cpp:726">
<![LOG[Successfully downloaded client files via BITS.]LOG]!><time="07:29:34.020-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:1396">
<![LOG[Validated file 'C:\Windows\ccmsetup\client.msi' hash 'A5732CE24F2B1545E9FBA458971E0A5504093E0F743CA9E8BD9C047582902878']LOG]!><time="07:29:35.032-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="util.cpp:2609">
<![LOG[An MP exists on this machine.]LOG]!><time="07:29:35.048-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="msiutil.cpp:565">
<![LOG[The client version 5.00.7958.1000 does not match the MP version 5.00.7804.1000. The client will not be installed.]LOG]!><time="07:29:35.048-120" date="04-17-2014" component="ccmsetup" context="" type="3" thread="2724" file="msiutil.cpp:583">
<![LOG[Sending Fallback Status Point message to 'SCCMSRV-02', STATEID='318'.]LOG]!><time="07:29:35.049-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="2724" file="ccmsetup.cpp:9756">
<![LOG[Failed to get client version for sending messages to FSP. Error 0x80041010]LOG]!><time="07:29:35.054-120" date="04-17-2014" component="ccmsetup" context="" type="2" thread="2724" file="ccmsetup.cpp:9838">
<![LOG[Params to send FSP message '5.0.7958.1000 Deployment ']LOG]!><time="07:29:35.054-120" date="04-17-2014" component="ccmsetup" context="" type="0" thread="2724" file="ccmsetup.cpp:9887">
<![LOG[State message with TopicType 800 and TopicId {5FF017B3-AF3F-4D38-B037-0A7EE1F479C5} has been sent to the FSP]LOG]!><time="07:29:35.075-120" date="04-17-2014" component="FSPStateMessage" context="" type="1" thread="2724" file="fsputillib.cpp:752">
<![LOG[InstallFromManifest failed 0x80004005]LOG]!><time="07:29:35.084-120" date="04-17-2014" component="ccmsetup" context="" type="3" thread="2724" file="ccmsetup.cpp:7202">
<![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="07:29:35.086-120" date="04-17-2014" component="ccmsetup" context="" type="1" thread="7532" file="ccmsetup.cpp:10879">
I hope someone can help me with this.
Kind regardsI agree with Idan. You can easily remove the Management Point Site System role and add it again with no adverse effect. This should solve your problem.
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson -
I've been trying to remember my security questions for ages, and I can't seem to remember them. On my Apple ID I have changed my alternate email address because the previous one was deleted, but when I go on the "Password and Security" page on my Apple ID and there is a link saying "Forgot your answers? Send reset security info email to ************@*******.com" but it is giving me my old email that does not match my current one on my Apple ID and no longer exists. I have been trying for very long to recover my security questions' answers, but Apple is not coping with me.
Has anyone been through this or knows how to help me?
Thank you.You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
Hello World,
I have this remote server that used to be a sms 2003 secondary site server. We uninstalled the SMS role. And used the server as an SCCM remote distribution point. We also want to install an client agent on that server machine. But no mather how i try
to install the client i always see the same error in ccmsetup.log:
File download 100% complete (17847296 of 17847296 bytes). ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
Download complete. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
Successfully downloaded client files. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
Searching for available transform ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
Failed to find resource file 'client.mst' ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
No transform available for this locale. Installation will proceed with no transformation. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
Updated security on object C:\WINDOWS\system32\ccmsetup\. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
An MP exists on this machine. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
The client version 4.00.6487.2000 does not match the MP version 2.50.4253.3000. The client will not be installed. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
A Fallback Status Point has not been specified. Message with STATEID='318' will not be sent. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
Deleted file C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe.download ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
I think the installer finds some remenance of the old SMS_MP. When looking i found some remains in IIS . I tried to remove the remains but still have the same error when installing the client. I uninstalled IIS completly. Can someone tell me where the client
installer looks for the MP version? Would it help if i installed an SCCM MP on that server and the uninstalled it (Upgrade the MP)?Hello Kent, i ran the ccmclean.exe from the SMS2003 Toolkit. It informed me that my system was cleaned. I ran the sccm client setup manualy and found this in the ccmsetup.log
MSI PROPERTIES are SMSSITECODE=AUTO CCMHTTPPORT="80" CCMHTTPSPORT="443" INSTALL=ALL ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi' is MS signed. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
Running installation package
Package: C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi
Log: C:\WINDOWS\system32\ccmsetup\client.msi.log
Properties: SMSSITECODE=AUTO CCMHTTPPORT="80" CCMHTTPSPORT="443" INSTALL=ALL ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: INSTALL. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SystemFolder. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SystemFolder.A6940213_CD40_4753_8BA2_E803376DECC3. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SystemFolder.F65FD590_5BEA_48BE_8408_26F7244E8B61. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: WindowsFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SystemFolder.98C5B086_7EB0_422A_B0A8_674010F525CD. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SystemFolder.4C5E03E8_F8E5_47CB_8FF4_E46FE34D35A6. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: System64Folder.597B26B2_B5D6_40FF_90DA_B8E672626B1D. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: System64Folder.541D9CA5_CE53_4DCE_903A_9B9E5A6EF2C6. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:21: SmsCheckConfig. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
MSI: Action 10:48:22: SMSValidateClientInstallStamp. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: LaunchConditions. Evaluating launch conditions ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: SmsDetectWindowsEmbeddedFBWF. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: SmsCheckNewRemoteTools. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: AppSearch. Searching for installed applications ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: CCPSearch. Searching for qualifying products ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: RMCCPSearch. Searching for qualifying products ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: ValidateProductID. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: CcmSetInstallDir. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: BCDSetX64Dir. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: CcmSetInstallDirFromCmdLine. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: CcmSetPrimaryFolder. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: FindRelatedProducts. Searching for related applications ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: Action 10:48:22: SmsDetectInvalidOrderColocUpgrade. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
MSI: An older version of the SMS Management Point is installed. Please upgrade the Management Point before attempting to upgrade the client. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
Installation failed with error code 1603 ccmsetup 8/18/2010 10:48:23 AM 3140 (0x0C44)
Next retry in 120 minute(s)... ccmsetup 8/18/2010 10:48:23 AM 3140 (0x0C44)
Their must be something remaining that ccmclean can't find or can' access so i ran ccmclean /mp. This did some stuff and told me the system was clean again. I reran the client setup.
Guess what
It worked !
Thanxs Kent -
Getting this error message as of this morning: The version of iOS on “iPad” does not match any of the versions of iOS supported for development with this installation of the iOS SDK. Please restore the device to a version of the OS listed below, or update to the latest version of the iOS SDK. I've downloaded the latest SDK and gone through the usual turn off and turn on again for iPad and computer, removed and reinstalled the iPad from Organizer and have no idea how to make apps build now. I was prompted to update the iphone too but there's no way I'm updating it if this issue can't be resolved.
Okay these are the steps I took to solve the problem - they may not be the right ones for you but they've solved the problem and saved time hunting for some other solution. Firstly I changed my MAC system to Lion with the £20 download, then I deleted the old Xcode and installed the new version that is app based and doesn't support Snow Leopard, then all was well. I can now update my xcode via the app which is quicker and more logical and can update my iPhone rather than chug along avoiding updates as I need to update my existing apps on the app store and upload a new one.
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Windows 8 error "product key does not match any of the Windows images available for installation"
Hi Experts
My HP Pavilion laptop came with window 8. I made the USB recovery for windows 8 using hp recovery manager. My windows was corrupted, while I was trying to install windows 7 in dual boot.
I used above USB recovery to restore factory default. But every time it is giving me error "HP Recovery Manager Failed error code = 0xefffff08"
Then I downloaded the OEM ISO mage for windows 8 and tried to do the clean install but now installation process is giving me error "The product key entered does not match any of the Windows images available for installation. Enter a different product key"
Please help me. To whom I have to contact?Hi ghost-rider,
Thank you for your query, I will do my best to assist you.
I understand you tried to do a recovery and you received this error "oxefffff08".
First I would suggest you run a hardware diagnostics. Testing for Hardware Failures (Windows 8)
If no hardware failures are located, you have ruled that possibility out.
Here is a link to Troubleshooting HP System Recovery Problems (Windows 8) that may help.
If you are still having an issue doing a recovery, I suggest contacting HP support and explain the issue you are having with doing a recovery. They may have another option available for you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap
The clean install from an OEM image is looking for the product code as it does not match the one that came with the computer, You would need a new code.
I hope this has helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
how do you manage to install windows 7 when the message on the screen is "The product key entered does not match any of the Windows images available for installation. Enter a different product key. "
That's a really helpful answer and not smug at all, thanks Carey.
I just downloaded a DVD image from my university's MSDN Academic Alliance program, named "Microsoft
Windows 7 with Service Pack 1 Debug/Checked Build 64-bit (English)", which I wanted to use to install over an existing 32-bit version. I thought the install screen was giving this weird unskippable error described in the OP before I even entered
a key because the 32-bit key I had used on the HDD was somehow interpreted to be used in an upgrade, but no. Even after I wiped the hard drive, this error persisted.
Guess I'll go Google some more on how to install my legit copy of Windows, because this self-serving shit sure isn't helping.
edit: IF YOU GOOGLED THIS AND ARE STILL LOOKING FOR YOUR ANSWER, CHECK HERE:
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/the-product-key-entered-does-not-match-any-of-the/47e6f575-5792-404b-9b7f-2065bdb91011
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