Installation cannot directly upgrade the version of ipod software?

everytime i run the itunes setup.. this is what comes out. the installation cannot directly upgrade the version of ipod software found on this computer. please uninstall the ipod software and try again.i have tried all the trouble shooting but it still wont install. please help.

the installation cannot directly upgrade the version of ipod software found on this computer.
go into your Add/Remove programs, and uninstall every entry you find in there called "ipod for windows [date]" or "ipod updater [date]".
if Add/Remove won't let you remove one of those, download and install the Windows Installer CleanUp utility. use it to remove the installation configuration of any entries called "ipod for windows [date]" or "ipod updater [date]".
Description of the Windows Installer CleanUp Utility
does an itunes install go through properly after that?

Similar Messages

  • Installation cannot directly upgrade the version of iPod software found

    As best I can tell this question was asked but not answered:
    Msg. installing iTunes 7.X reads: "The installation cannot directly upgrade the version of iPod software found on this computer. Please uninstall the iPod software and try again." All references to iPod, iTunes, QuickTime removed from Add/Remove, C:Program Files and recycle bin. Got rid of same with Window Cleanup Installer utility whe add/remove did not work.
    So,nothing to uninstall? Can't buy a new iPod since can't load iTunes 7.x and Apple loses sale (and me music)
    Can load iTunes 6.X fine without a problem.
    Thank you.

    Okay.
    Let's try getting an iTunes 7 installer log to the Apple Engineers for a look.
    1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
    2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
    3. Type in a space, then the following line:
    /l*v C:\log.txt
    4. Hit return.
    5. The installer will create a log file:
    C:\log.txt
    Find that file and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Installation cannot directly upgrade version of iPod Software... Uninstall.

    I cannot get iTunes installed! I get an error every time I try... Please uninstall iPod Software but I can't because it's not under program files yet it is still under Add/Remove Programs. When I click uninstall in Add/Remove something quickly pops up that looks like an uninstallation but nothing happens the ipod software is not unsinstalled even if it is there... help?
      Windows XP  
      Windows XP  

    I have experienced the same problem and am frustrated in not having found a fix yet. I've sent a message to iTunes since the inability to upgrade the iPod software affects my ability to play purchased music on my iPod. In other words, I can't do it now. if I hear back from iTunes on how to fix it, I'll let you know. Can you please do them same if you get an answer?
    Thanks

  • Can't run installer - says can't upgrade current version of ipod

    I have been trying to update iTunes. I have the most recent version, and the most recent software on my ipod (5th Gen. ver. 1.1.2 and am using the 6/28/06 updater). When I click on the downloaded file, I get the message "This installation cannot directly upgrade the version of ipod software found on this computer.Please uninstall the software and try again." Last night I went to "Remove programs" and removed all the ipod software. Still got the message. I then did a file search and removed anything I found with ipod, and went into msconfig and unchecked anything ipod. I still got the same message when I tried to update. I went back and installed the last (6/28) updater again so I could use my ipod with itunes again until this is figured out.
    Any ideas?
    Sony Viao - desktop   Windows XP Pro  

    Alright I got mine fixed.
    Go to this and download this for windows:
    http://support.microsoft.com/default.aspx?kbid=290301
    And run that and uninstall "Ipod for Windows" after you do that run the Itunes 7.0 Install and it works.

  • Some PDF files, cannot be opened by Preview version 6.0.1. The system ask me to upgrade the version and direct me to Adobe site

    Some PDF files, cannot be opened by Preview version 6.0.1. The system ask me to upgrade the version and direct me to Adobe site to install Adobe Reader

    Below a link to a file which is an application to canadian visist visa, you can find the link also in the folowing site:
    http://www.cic.gc.ca/english/information/applications/visa.asp.
    I ttried to open the PDF file form Web, and down loaded from web to my Mac, but in both attempts did not work, and I 've beem asked to upgrade to a later Adobe version from the site or from the PDF file.
    Application for Temporary Resident Visa [IMM 5257] (PDF, 338 KB)

  • On a certain website, it says to click here to download plugin (Java). When executing the download, it says 'the installer cannot proceed with the current Internet Connection settings. I'm running 4.01. It was fine before the upgrade.

    On a certain website, it says to click here to download plugin Java Runtime Environment. I receive the message installer cannot proceed with the current Internet Connection settings. It was fine before the upgrade to 4.01. I have another PC that has IE on it and it works fine and again it worked fine until the upgrade to 4.01. I've done the off-line download but in Firefox it still says I need the plugin and still results in the installer cannot proceed with the current Internet Connection settings.

    You can install Java from here: http://www.java.com/en/<br><br>
    You also need to update your Flash installation since the one you have at the moment exposes your system to attack. It's a similar story for Adobe Reader.
    See:<br><br>
    * http://www.adobe.com/support/security/bulletins/apsb11-12.html<br><br>
    * http://www.adobe.com/support/security/bulletins/apsb11-08.html<br><br>
    Download from here:<br><br>
    * Adobe Flash: http://get.adobe.com/flashplayer/<br><br>
    * Adobe Shockwave For Director: http://get.adobe.com/shockwave/<br><br>
    * Adobe Reader: http://get.adobe.com/reader/?promoid=BUIGO<br><br>

  • Why every time when im going to install games that cannot be installed and asking for newest version of iphone software, how can i upgrade newest version of iphone software?

    why every time when im going to install games that cannot be installed and asking for newest version of iphone software, how can i upgrade newest version of iphone software?

    Plug your phone into your computer running iTunes. Click on the phone in the left pane of iTunes. Click the "Check for Updates" button on the right.
    If you have a 3G, the highest you can go is 4.2.1.

  • INS - 40416 the installer has detected that the version of

    Hi,
    While I 'm doing upgradation from 10.2.0.5 to 11.2.0.3 on Windows 2003 getting following Error.
    INS - 40416 the installer has detected that the version of the configured instance of Grid infrastructure is not compatible for upgrade to the release of Grid.
    Is there any configuration issue?
    Thanks
    Raja..

    user12159566 wrote:
    Hi,
    While I 'm doing upgradation from 10.2.0.5 to 11.2.0.3 on Windows 2003 getting following Error.
    INS - 40416 the installer has detected that the version of the configured instance of Grid infrastructure is not compatible for upgrade to the release of Grid.
    Is there any configuration issue?
    Please detail your env !!! You need be more specific... What you are trying to do .. Upgrade database or clusterware?

  • I try to download an app, but it says I need a new version of iPod software, yet I have the latest version.

    I've had this issue a couple times now. I have a iPod touch. It is a couple years old, but still new enough to have dual cameras. There have been a couple apps I've tried to load, and it tells me I need a new version of iPod software. I go to the iPod software version screen, and it tells me I have the latest version available.
    Any help would be greatly appreciated.
    Thank you,
    Kurt

    See if you can download the last compatible version by:
    Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.
    If not successful then you need a newer model iPod if you want to use that app

  • My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately.  This started happening after updating to the latest version of Ipod software.

    My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately.  This started happening after updating to the latest version of Ipod software.

    Here's a couple things to try:
    1. Reset the iPod by holding the sleep/wake button and home button at the same time for 10-15 seconds until the Apple logo appears on the screen.
    2. Uninstall and reinstall one of your purchased apps. Sometimes this can rectify the issue.
    3. Connect the iPod to iTunes and restore it. New system software usually resolves the issue. Make sure you sync before restoring because a restore removes the data from your iPod.
    Hope one of these works for you!

  • Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

  • How to upgrade the version above 10.4 in free

    hello,
    Now the version of my Mac OS X system is 10.3.9. How to upgrade the version above 10.4 in free.
    Thanks very much!

    You can't.
    An upgrade from 10.3.x to 10.4 is a paid upgrade.
    You need to purchase a retail copy of 10.4.

  • I upgrade the version of ios 5.0.1 in iphone 4 now the problem is that could not activated the ipohne 4

    i upgrade the version of ios 5.0.1 in iphone 4 now the problem is that could not activated the ipohne 4

    See Here for
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • I have an iphone 3gs, iTunes says my software version (4.2.1) is upto date, how to I get it to upgrade the version. I have a friend with the same make/model who is on version 5...

    I have an iphone 3gs, iTunes says my software version (4.2.1) is upto date, how to I get it to upgrade the version?
    I have a friend with the same make/model who is on version 5...

    Doesn't sound like you have a 3GS, but rather an iPhone 3. Settings>General>About>Model...what does it say?

  • When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, why not 3G ?

    When I try to upgrade and install to iOS 5.1, error message prompt "operation stop running". I have tried several time but failed. Also, would like to know why always need to have wifi access in order to upgrade the version of iPad iOS, what is the purpose of 3G then? This is really nonsense using wifi + 3G iPad. need help ! Thanks.

    The file is too large to download via 3G. There is a 20MB limit with 3G. The purpose of having 3G is that you have internet access everywhere and do not need to be near a WiFi hotspot or network.
    Not every single thing that you do every single minute of the day on the iPad involves downloading files larger than 20MB. You can surf the internet all day long sitting out in a park somewhere with 3G - but not with a WiFi only iPad - unless you use a hotspot with it.
    Try turning off your firewall and anti virus software while you try to download the iOS update.

Maybe you are looking for

  • How to Make an Expanding Text Container?

    Is it possible to create a div tag (or some type of container object) that can reference a large body of text (such as a long article for example) and only show the first few paragraphs with a link at the bottom to expand the container to show the en

  • Disc Drive problems on Macbook Pro

    My disc drive on my macbook pro has recently been skipping over certain parts of movies, telling me that it's "refreshing the disc drive", and is now not responding when I insert a disc. I get the dreaded color wheel as a mouse, and i have to force q

  • After Effects CS6/CC isn't running on windows8.

    Hello, I have upgraded my Laptop (ASUS K55VM-SX046R) from windows 7 to windows 8 pro. and I have tried installing Adobe After Effects CS6 as well as CC both one by one. Both gets installed successfully and even opens without any error. But then i got

  • DEDUCTIVE WORKS/ REDUCTION IN PR/PO QUANTITY

    hi, i have scenario wherein i have PR for service.. however due to changes the amount of work is reduced.. for example instead of 100 m3 of concrete, only 85 m3 is to be made by subcon... so i need to reduce qty in PO.. how can i capture the differen

  • Video files on my external HD won't play on my iMac

    I recently backed up my iPhoto library onto an external drive due to space issues on my desktop iMac. I did this through the export option in iPhoto. All of the photos have transferred beautifully, however the video files are no longer playing. They