Installation disabled CD / DVD drives.

Hired MS Assure to fix my email which would not load.  Tech recommended upgrading to 2013 which I did.  email works fine but I now have NO access to my CD / DVD drives.  I have one built in and one external (usb).  USB drive operates
fine on my laptop.  
I have deleted and restored drivers with no result.  Error message in device MGR says:  "Windows cannot verify the digital signature for the drivers required for this device.  A recent hardware or software change.....etc.  Code 52
A portable floppy drive still works as do usb flashdrives.

because maybe installation software change the registry setting, I would suggest you first do clean boot
http://support.microsoft.com/kb/929135
try also reset your BIOS setting
after that try to delete upper lower filter
https://support.microsoft.com/kb/929461/en-us
if doesn't work try to uninstall ODD at device manager and let windows detect your ODD automatically 
you can also temporary solved this case by disabling driver signature at advance boot option
http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-7

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    View Solution.

    Just googled that error, and found many threads about it in the TechNet forums. I suggest you search there for better results, and post the steps that worked for you in here. Just linking you to a thread below that could be helpful.
    click here
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

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    Solved!
    Go to Solution.

    hi georg43,
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    - Link to picture
    Regards
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