Installation elements 13

Hello,
it´s not possible to instal pse 13. always at 17% (Visual C++ 2012) the install freeze and nothing is going one.
Firewall, Popupblocker and Essentials ist off.
What can i do?

Hi Werner,
Kindly share the below mentioned information so that we can assist you appropriately.
OS Version:
Exact message that you get:
Meanwhile, please check the below mentioned link.
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Thanks,
Atul Saini

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