Installation Error: Damaged Disk

Hey mac users,
so I tried to upgrade to Mavericks today and full of excitement of course I didn't make a time machine backup. So here is what happened:
The Installation fails after 30 seconds with an Error that my disk is damaged and can't be repaired. Then I tried boosting in safe mode by holding shift at startup, after the short loading screen my macbook shuts down. In recovery mode I tried to use disk repair but it doesn't work, tells me i need to backup my data and may have to restore completely. I cannot repair it via the reinstall function because when asked what disk i want mountain lion to be installed on my HD is either not there or locked. I tried the time machine backup tool but it doesnt work, it searches for backups for hours with no progess, but there should be a backup somewhere.
So here I am, tried everything I could find but not one step closer to the goal. There are so many important files on the macbook. I hope someone here can help me solve this WITHOUT loosing my data and best case szenario without having to transfer my data on an external drive.
THANK YOU, any help, and i mean ANY, is highly appreciated!

Stefanlive wrote:
About time machine: I meant in general that the tool doesnt work right now, I havent been using it for a long time but i have a backup stored somewhere and it doesnt find anything.
By "somewhere" do you mean on an external disk?
How can i use time machine to create an update when I can only go into the installation of OS X Mavericks and the recovery mode?
So there isn't a way to quit the OSX setup and just go back to my normal previous desktop?
What happens when you do a "normal" boot of your Mac? I think I'm missing that piece of information.

Similar Messages

Mavericks installation caused damaged disk..

This morning i tried to install mavericks update and during the installation it states that my disk is damaged, and everytime i repaired the disk. I cannot click repaired disk it was grey out. I tried to go on recovery mode and the same thing happens and safe mode shuts down my macbook. Thus, i also tried to reinstall osx on recovery mode and it said "contact apple care". There is nothing I can do and stupid as I am i did not do a back up. Time machine in recovery mode do not allow me to do a restore and backup. I dont know what to do and please help. How do i get out of the mavericks installation?

When you say 'mavericks update' do you mean you were installing 10.9 for the first time (over an older OS), or was it after an app store update inside 10.9?
It should be possible to hold the alt key at startup, then select a boot disk. That should stop the installer opening, however it may not boot from the main OS disk (the damage sounds too severe) so you will need to use alt again to get into recovery mode after a reboot (or cmd+R).
Do you have a spare disk to backup this Mac onto? It will need to be erased, there cannot be any files on it or we will need to use another method.
Do you have access to another working Mac? Do you know what Target disk mode is?
http://support.apple.com/kb/HT1661
Basically I think the disk damage might be irreparable with Apple's tools. If it can be backed up, you can then erase & install again. If it cannot be backed up the only other options are to attempt disk repair utilities like Disk Warrior, or Data Rescue.
They are not free & will take time & another disk to recover the data onto.
Another option is that you erase the HD & reinstall the OS that was active before this update. You should be able to try to restore via Migration Assistant from the Time Machine copy.
I don't think Time Machine will restore over a newer OS, which is what could be stopping it at the moment.
The final option is to contact Applecare (if you are within warranty or have extended cover) or go to an Apple store.

Photoshop Installer Error "Insufficient Disk Space" but I have more than enough.

I am trying to download the Photoshop CS6 trial. My computer has 2 hard drives, one is full but the other has plenty of space. Yet when I try to install Photoshop, and set it to save on that hard drive, it's not working and says that there's insufficient disk space when there's more than enough on that one. Photoshop tells me I require 1 Gb, I have 600+ Gb, I don't know why it's giving me this proiblem. Is there something I'm doing wrong? I've reinstall the Download Assistant several times, I was sure to assign it to the correct hard drive. Same for installing Photoshop. What else can I do to try and solve this problem?

Please empty your %temp%, And Free up alteast 3gigs on your C: Drive (for temp files to extract and install)
Please provide permissions to the following folder's, also run the setup in Administrative / Elevated Mode
C:\Program Files\Adobe
C:\Program Files\Common Files\Adobe
C:\Program Files\Common Files\Macrovision Shared
C:\Program Files (x86)\Adobe
C:\Program Files (x86)\Common Files\Adobe
C:\Program Files (x86)\Common Files\Macrovision Shared
C:\ProgramData\Adobe
C:\ProgramData\FLEXnet
C:\Users\<user_name>\AppData\Roaming\Adobe
C:\Users\<user_name>\AppData\Roaming\com.adobe (All com.adobe files)
C:\Users\<user_name>\AppData\Local\Adobe
C:\Users\<user_name>\AppData\LocalLow\Adobe
- LP

Stuck in Lion installation *LIMBO* - disk damaged, disk wont repair, disk is locked, wont revert back to snow leopard

I'm stuck in Limbo. I cant complete the install and cant revert back to snow leopard. All I have are the installer utilites (including safari).
I'm running a summer 2009 release macbook pro 17 inch. I downloaded the Lion install app and proceeded to follow the instructions and guided. After less than a minute the install stopped to say that it could not be completed because the hard disk is damaged and can’t be repaired.
So...I went to disc utility to verify the disk and this is what I got.
Verifying volume “Macintosh HD”
Checking file systemPerforming live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Incorrect number of file hard links
Bad hard link creation date
(It should be 3325742596 instead of 3340504404)
Hard link record has data extents (id = 2888169)
Checking multi-linked files.
The volume Macintosh HD could not be verified completely.
Error: This disk needs to be repaired. Click Repair Disk.
So I put in my Snow Leopard disk and went to repair disk. Now, THIS is what I got.
Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
So then I wanted to go back to Snow Leopard at least, but I cant. When I go to “Startup Disk” and select my Mac 10.6.8 drive, it says:
You can’t change the startup disk from the selected disk.
Startup Disk could not gather enough information on Selected Disk.
So that’s annoying because it keeps me stuck in that installation "limbo" - not able to finish installing and not able to go back.
I restarted, holding down the OPTION key, but it only gave me one boot selection - the installer itself.
So then I try yet again to install this thing because there’s not much else I can do...but now it won’t even start installing...when the installer screen asks which drive I want to install it on, for which I would of course choose my Macintosh HD, it says in subscript underneath Macintosh HD:
“This disk is locked” and it wont let me select the “continue” button to begin the installation.
Please help, someone.

phew, just got everything back to "normal"
I turned off my mac for about 10 minutes and then started it up again. Also I think this time i inserted my snow leopard disc at just the right time, not too early not too late.
Whatever it was, when i went to "Startup Disk" the snow leopard disc showed up!
So then I went to disk utility after booting the snow leopard installer for the first time. It said it repaired one thing but then stopped and said it couldnt repair it and told me to back up and reformat.
Then I just ran a simple verify again and it said the HD was "OK" - it gave me a clean bill of health?!?!
So then I went to startup disk again, and was finally able to get out of limbo and back to good old snow leopard.
Now I'll install Lion, but taking all cautions beforehand...maybe i'll wait a few days first though.
Thanks to everyone.

Why would an error pop up saying the installer is damaged. The Installer can't open the package. There may be a problem with file ownership or permissions. when trying to install java 7?

why would an error pop up saying the installer is damaged. The Installer can’t open the package. There may be a problem with file ownership or permissions. when trying to install java 7?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Error No disks Found during Solaris 10 installation

Hi,
i am trying to install Solaris 10 x86 on an Ml370 server that we bought. during the installation it gives the error No Disks Found. how can i correct this problem?

One question:
Does this server ,ML370 G5, support Solaris in 64 bit mode?
http://www.sun.com/bigadmin/hcl/data/systems/details/1891.html doesn't indicate if it is certified for 64 bits.
and http://h71028.www7.hp.com/enterprise/cache/493913-0-0-0-121.html indicates ony 32 bits.

Unable to download from AppStore, updates,etc.Messages 'the installer is damaged' to 'there might be a problem with file ownership and permissions.' I am the owner and only user of a new MBP. What could be going on?

Is anyone having the same type of problems I'm having with Lion. I have a new MacBook Pro, received 7 weeks ago, preinstalled with Leopard 10.6.7. I didn't migrate anything from my old iMac, wanted a clean install from the Apple Store. While there, I asked for the upgrade to Lion 10.7, however their system was down.
I installed it myself, wirelessly about a week later, and Apple emailed me a receipt. Now, I've had to call support directly last week when I lost Mail, Address Book, was unable to open Preview or iTunes, among other problems. Seemed fixed after a session that baffled even the store tech. Now I am unable to download or install the recent Mac updates for Lion, from the App Store, could not install Adobe Reader, etc. Messages range from 'A network error has occured - Check your Internet connection and try again' to 'The Installer is damaged and cannot open the package. There may be a problem with file ownership or permissions.' All fail and I'll probably have to call Apple again. I am frustrated beyond words. Logs 'Install's runner tool is not properly configured as a setuid tool', domain errors, 'attempt to write a readonly database, and on and on. I have barely done a thing on this computer except search online for help with these problems. Safari gives me a 'You are not connected to the internet' too often. Diagnostics disagrees. I do see wi-fi problems in the forum. Disk and permissions were fine at the beginning of the earlier problems, checked first by support tech. I'm not sure if support tech even knew. I was just happy they were fixed. Anyone have these download and/or install problems after a 'clean bill of health' so to speak, only a week ago?

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Drive has reported a fatal error to Disk Utility, HELP ME PLEASE!!!

I'm a little worried my Macbook Pro has become an overpriced paperweight.
Here's what happened:
I had a spare 512MB RAM, which was taken out of my 24" iMac Intel Core 2 Duo when I replced it with a 1GB RAM and, after checking several sources on the web, successfully installed the extra RAM in the MBP.
I restarted the MBP and the new RAM was registered after checking in About this Mac. I then began using the MBP as normal and wrote and saved a Word document. I clicked on the email and Safari icons in the dock and they just kept bouncing in the dock without launching. Pressed Power button - nothing. Took out the battery and replaced it after 30secs and pressed power button. All I got was the grey screen with the Apple logo and the winding circle which stayed like that for 20 minutes.
First reaction was to remove the RAM and restart. Same endless grey screen and winding circle.
Rebooted from CD, checked disk and repaired and said everything was OK. Restarted without CD still nothing.
Tried Archive and Install and came back with an error during installation.
Tried Erase and Install - same error.
Tried to select startup disk and it no longer could find my HD yet Disk Utility could find it and told me everything was OK. Tried resetting PRAM nothing.
Tried to erase the HD and nothing happened. Erasing a HD takes some time, but everytime I hit erase 10 seconds later it was back to the same point where I began
Next tried to create one single partition and struck the message Drive has reported a fatal hardware error to disk utility. Even the lettering for the main drive is now in red.
Do I need to replace the hard drive altogether or is there a solution to this problem. Was it the RAM that brought me undone or was that just a coincidence?
PLEASE HELP ME!!!

make sure that you haven't used it yet as RAM can only be used in one machine, not transferred to another one (like you did).
Sorry, but that's completely untrue, and I don't know where you might have read or heard such a fallacy. RAM has no registration that even tells a system that it's been used, much less a key that would make it work only in one system. As long as the RAM is properly compatible and precautions are taken not to shock a system with static electricity while removing or inserting the component or causing mechanical damage, a RAM module can be swapped between systems as often as desired.

Tiger installation error - help please

Can anyone give me any advice?
Trying to install Tiger, get through the DVD test and disk verifying, and then get this error message
"There were errors installing the software please try again"
(which of course i have with no luck)
- i've updated firmware
- run disk utilty and cocktail
- removed all peripherals
- Have plenty of harddrive space
I read on the apple support pages this may be a RAM issue. I have 512MB internal RAM which was a replacement for a corrupt card, (done about six months ago and been fine), and 512MB added in the slot. I've removed the 512 in the slot and tried to reinstall Tiger with the same result.
Does anyone have any ideas? Is it possible to turn off the internal RAM and just run off the slot card?
Appreciate any help

Here's a long discussion about the -9972 error. It can be pretty serious, so take the time to explore the solution options that are outlined. If all fails be sure to backup if you can, then erase the drive and reinstall.
The following was contributed by Fumiaki Kawashima.
The error message, "Error: The underlying task reported failure on exit (-9972)" is a serious filesystem error in the Mac OS X Core Foundation. The problem can also lead to other critical errors such as "Keys Out of Order," "Invalid node structure" and/or "Invalid sibling link." The causes and scenarios vary. Troubleshooting a solution may depend upon computer configuration and whether the -9972 error is accompanied by other critical errors. This issue can also lead up to a kernel panic. If the error occurs when an external FireWire device is connected, disconnect it until you verify the device's compatibility.
Symptoms:
In most cases, you are unable to restart from Mac OS X.
* A volume is grayed out or not mounted with or without a kernel panic.
* A folder with a flashing question mark may appear.
* A bad partition map may be reported.
* A target disk mode solution may not work.
* Most likely, Disk Utility, Norton Utilities, TechTool and DiskWarrior cannot fix the issues.
* The high level disk format (Standard format) may unable to perform.
* You may unable to re-initialize the hard drive.
* A disk physically malfunctions in the worst case.
Example of an accompanied error message:
DiskWarrior normally fixes 1 to 6, but cannot fix errors 7 to 10 if the symptoms are very bad. There is no definite case.
01. Volume check failed
02. Invalid B-tree Header
03. Invalid map node
04. Invalid extents entry
05. Invalid clump size
06. Incorrect block count file
07. Invalid node structure
08. Overlapped extent allocation
09. Keys Out of Order
10. Invalid sibling link
Related documents:
What to Do When It Finds an Error
Technical overview of disk volume structures
Possible causes:
* Third-party FireWire device or enclosure, or other peripheral devices.
* Third-party mass storage drives or PCI card issues.
* Incompatible third-party kernel extensions.
* Mac OS X installer disc is improperly treated.
Solutions:
If possible and needed, back up data before troubleshooting. Methods (4) and (5) are for Power Mac desktop computers other than G5 models. The best bet is method (4) if you encounter multiple bad errors.
1. Unplug the power cord. Disconnect all third-party hardware except Apple keyboard and mouse before you start.
2. Do NOT re-install any third-party software/hardware until you completely solve the issue(s) and carefully investigate the compatibility with Mac OS X 10.3.x you install.
3. If another critical error "Invalid sibling link" is detected at any phases, disconnect and reconnect all internal power cords and data cables for hard drives and any ATAPI device. To do so, you may need to read the computer's CIP Instructions in advance. Normally, you do not need to remove third-party RAMs.
Method 1:
(1) Start up from Mac OS X 10.3.x Panther Full Install CD or DVD.
(2) Re-initialize and re-partition the hard drive. RECOMMENDATION: Select "Zero all data" option if "Invalid node structure" or "Keys Out of Order" error is detected.
If this method is of avail, go to Method 2 or greater.
Method 2:
(1) Start up in Mac OS 9.2.2 and shut down the computer.
(2) Start up from a copy of a Disk Warrior bootable CD for Mac OS 9.2.2.
(3) Run DW to fix the damage(s).
Method 3:
(1) Unplug the computer.
(2) Find a second ATA drive and jumper it as MASTER. Jumper the hard drive in question as SLAVE. Verify the jumper pin settings.
(3) Install Mac OS 9.2.x system on the MASTER drive, and update it to Mac OS 9.2.2.
(4) Start up from Mac OS 9.2.2. Re-initialize and re-partition the damaged hard drive with Drive Setup using the "Zero all data" option. Unplug the computer and reconfigure the jumper pin setting on the repaired drive for MASTER and the second drive for SLAVE.
(5) Restart from Mac OS X 10.3 Panther full install CD. Re-initialize and re-partition the repaired drive to install Mac OS X 10.3. Update to Mac OS X 10.3.7 via Software Update. Repair the disk permissions after each Mac OS X 10.3 installation and Mac OS X 10.3.7 update.
You may want to try starting up from Mac OS 9.2.x Full Install CD instead of from (2) to (4).
Method 4:
(1) Find a desktop computer that has an ATA controller PCI card (SCSI environment) and has two hard drive bays. This will make your damaged drive appear as a quasi-SCSI hard drive. Mac OS 9.2.2 must be pre-installed on the computer. I recommend a host computer that installs an Ultra DMA/xxx or xxx (ATA-x) interface equal to or better than the damaged drive with backwards compatible.
(2) Set the host computer's primary drive as MASTER and your damaged hard drive as SLAVE and install the damaged drive in the second drive bay of the host computer. Verify properly configured jumper pin settings in advance.
(3) Start up the host computer from Mac OS 9.2.2. Launch the "Drive Setup" utility. Re-initialize the damaged disk on the second drive using the "Low level format" option. It may take hours but less than "Zero all data" option. Note: Normally, a low level format with a quasi-SCSI drive takes much less (30 - 40%) time than an ATA configuration drive. Note that "Low level format" fixes all difficult logical damage.
(4) Put the fixed disk back in your computer's drive bay. Re-configure the jumper pin setting to MASTER before you place it into the drive bay of your computer.
(5) Restart from Mac OS X 10.3 Panther full install CD. Re-initialize and re-partition it to install Mac OS X 10.3. Update to Mac OS X 10.3.7 via Software Update. Repair the disk permissions after each Mac OS X 10.3 installation and Mac OS X 10.3.7 update.
Note that Panther's Disk Utility does not implement a "Low level format" option.
Method 5:
If Method 4 does not work or fix the damaged drive, let me know. You may need an advanced technique to fix it if the drive is physically not a problem.
OPTION:
Purchase a known good hard drive that conforms to your computer's ATA specification. Fix the damaged hard drive some other time. Nowadays, prices of hard drives are inexpensive.

"Error: This disk needs to be repaired."

Greetings
I ran the disk utility on my Macbook drive and got the following message;
Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
I have googled around but can't seem to find a concise way of doing this, everyone's going on about making new disk partitions?
I have my snow leopard install disk to hand, what is the simplest way to make this repair with my install disk?
Thank you!

The hatter wrote:
Install OS X on a 2nd drive and use that.
Note that there are a few drawbacks to this as well as the benefits:
1. Obviously, you need a second drive. It's great to have one for backups but there are other ways to back up your important data if your budget won't stretch to include the extra drive just yet. Plus, if it comes down to space for important backups vs. space for the OS & utilities, go for the first. That's the irreplaceable stuff!
2. Any software (including the OS) installed on a hard drive is subject to possible corruption, including the kind you are trying to repair. This is not true of software running from an installer DVD, since its contents can't be altered (short of physical damage). So, if the DVD boots the Mac & its included utilities run, you can be certain you are not using corrupted or damaged items. This is not true when you run from a second hard drive.
3. Because you can make intentional or inadvertent changes or additions to the OS on a hard drive, & because some of them can adversely affect its stability, just as in #2 you cannot trust the hard drive to be as safe to use as the DVD.
4. The DVD runs everything as the root user, without the need to log in to any user account. This is beneficial because similarly to #3, some user login items can interfere with normal operation. However, running as root user is dangerous unless you know exactly what you are doing. The DVD greatly reduces this danger by limiting what you can do while running from it to installing the OS or running the included (& known uncorrupted) utilities. this is not true if you run as root user from another hard drive.
So, it is a good idea to weigh the benefits of the second drive approach against the safety of the DVD one & choose which is best for you.

Software Update, 10.6.6 installation error!!

Hi all, hope someone can help.
I have a Mac Pro running 10.6.5. I upgraded to 10.6.5 recently and had problems with this. When using Software Update, it would download, log out and install only to get an error at the end saying it couldn't install, with no explanation of why. I did some investigation and it boiled down to Safari (one of the updates in the list to install along with 10.6.5) wasn't being replaced. I had to delete Safari from my applications folder before updating. I tried rebuilding permissions and even installed from the installers from the apple download page. but until I deleted Safari from my apps folder it would fail every time.
Since I assumed that it was a corrupt copy of safari and all other update went ok I assumed I had fixed the problem.
Now I'm trying to install the update of 10.6.6 via Software Update. and I'm getting the same problems. It downloads, reboots, installs then at the end says that it was not installed because of an error and promps me to restart.
I have downloaded the update and run it from the desktop and it goes through the install as follows:-
Installing
optimizing system
Moving files
installation failed.
It seems that it isn't able to replace existing files on my system with new ones therefore fails the install.
Has anyone got any ideas? I have repaired permissions with disk utility and tried repairing them while booting from the 10.6.3 system disc, still no joy
Many thanks

Worse problem here. I get the installation error then the computer attempts to reboot and I get locked at the gray background apple screen. Tried safe boot power on +SHIFT a status bar comes up and goes 3/4 away across and locks. Running permissions repair from Mac OEM disk set was no help. Had to do a time machine restore. Seems my install error is catastrophic. On the upside time machine works very well.. A bit disappointed with my Windows-esque crash

Error: Selected disk does not exist (21) Module-SRE-700

Already tried everything that the recovery cisco commands, anyone have idea how to solve the problem of the print shown in print?
Initializing memory #2. Please wait...
This may take a minute....
Serial ATA Port 0 : Hitachi HTE545050B9A300
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Solo CPU    L3400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
System now booting...
Please wait...
Please press P to select Primary Boot Loader ...
          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...
Now booting from primary boot loader....
Authenticating boot loader....
Primary Boot Loader Authenticated - booting....
ServicesEngine boot-loader> install_key waas-accelerator-4.4.5c.4-k9.bin
Keyfile Size 202814577 over limit 32768 will not burn into flash
ServicesEngine boot-loader> verify
Loading disk:/bzImage ... Unable to load image
Error: Selected disk does not exist (21)
Unable to boot image
Unrecognized command
ServicesEngine boot-loader>
#service-module sm 1/0 session
Trying 172.20.245.1, 2067 ... Open
Please wait...
Please press P to select Primary Boot Loader ...
          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...
Now booting from primary boot loader....
Authenticating boot loader....
Primary Boot Loader Authenticated - booting....
Please enter '***' to change boot configuration:
Trying to reset Service Module SM1/0.
May 7 11:27:33.055: %SRE_SM-6-STATE_CHANGE: SM1/0 changing state from SERVICE_MODULE_STATE_ERRQ to SERVICE_MODULE_STATE_SHDN
Initializing memory #1. Please wait...
Initializing memory #2. Please wait...
This may take a minute....
Serial ATA Port 0 : Hitachi HTE545050B9A300
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Solo CPU    L3400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
System now booting...
Please wait...
Please press P to select Primary Boot Loader ...
          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...
Now booting from primary boot loader....
Authenticating boot loader....
Primary Boot Loader Authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialize network device
Backup current platform configurations....
SRE step 1 - SM registration...
Finding (hd1,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed
Local install not supported
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait ................... done.
May 7 11:29:03.331: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration RequestLoading disk:/bzImage ... Unable to load image
Error: Selected disk does not exist (21)
Unable to boot image
þ
Initializing memory #1. Please wait...
Initializing memory #2. Please wait...
This may take a minute....
Serial ATA Port 0 : Hitachi HTE545050B9A300
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Solo CPU    L3400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
System now booting...
Please wait...
Please press P to select Primary Boot Loader ...
          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...
Now booting from primary boot loader....
Authenticating boot loader....
Primary Boot Loader Authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialize network device
Backup current platform configurations....
SRE step 1 - SM registration...
Finding (hd1,3)/296e03bc-3236-4a68-a178-688e56400a1e, failed
Local install not supported
Response - no installation needed (len: 422)
SRE Installation Not Needed
Restoring orignial configuration...
Updating flash with bootloader configuration.
Please wait ................... done.
May 7 11:30:31.339: %SM_INSTALL-6-INST_RBIP: SM1/0 received msg: RBIP Registration RequestLoading disk:/bzImage ... Unable to load image
Error: Selected disk does not exist (21)
Unable to boot image
ú
Initializing memory #1. Please wait...
Initializing memory #2. Please wait...
This may take a minute....
Serial ATA Port 0 : Hitachi HTE545050B9A300
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Solo CPU    L3400 @ 1.86GHz
BIOS SM 3.52.8, BIOS Build date: 02/08/2011
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          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...

Hi,
Opened a tac and managed to get the resolution of the problem. For those with the same problem reported by me above just follow the procedure below:
1. uninstall existing SRE-V software
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.5/user/guide/software.html#wp1055364
2. run sm-hw-util to set sata mode to IDE
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.5/user/guide/software.html#wp1091438
3. configure a static, 32bit route to point the service module IP address to the SM slot/0 interface
ip route 255.255.255.255 SM slot/0
4. install WAAS:
http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v421/module/installation/guide/wssmcfg.html#wp47040
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/sre_v/1.5/user/guide/software.html#wp1091438

Installation error in invoking target 'agent nmhs'

Dear All,
I am new to this forum and I would like to inquire about the reasons behind a specific installation error of Oracle 11gR2 on Fedora 13 and the way to fix it. The error led to a weired behavior for the EM. I am going to explain everything precisely to flap the correspondence time so please please please bare with me.
I have followed precisely all the pre-requisites for preparing the installation environment (Fedora 13 Linux OS) by following the instructions in the manual that comes on the source installation Disk-1of Oracle 11g R2, like assigning the environment variables, setting kernel parameters, installation of all the required and necessary packages, creating the necessary directories and changing the owner ship, in addition to creation the user 'oracle' and the necessary groups. This installation ends up with a successful working database that can be accessed using sqlplus locally and remotely from another machine. My EM also worked but for a limited period of time for only about 10 to 15 min then after that I cannot access it due to a problem in the agent background process or daemon that is resulted from the error happened during the installation, and need to restart my machine. Here is what happened.
My installation is a stand alone database (database control / console database). Everything went smoothly during the installation except the following error that I couldn't get rid of or fix it, and I just continued the installation by clicking on the continue button of the OUI alert window. The error message on the alert window is:
Error in invoking target 'agent nmhs' of makefile '/u01/app/oracle/product/11.2.0/dbhome_1/sysman/lib/ins_emagent.mk'. See '/u01/app/oraInventory/logs/installActions2010-06-24_03-22-15PM.log' for details.
and here is the contenets (error part) of the installActions2010-06-24_03-22-15PM.log file
INFO: /usr/bin/ld: /u01/app/oracle/product/carried(nmectlt.o): undefined reference to symbol 'B_DestroyKeyObject'
*/usr/bin/ld: note: 'B_DestroyKeyObject' is defined in DSO /u01/app/oracle/product/11.2.0/dbhome_1/lib/libnnz11.so so try adding it to the linker command line*
*/u01/app/oracle/product/11.2.0/dbhome_1/lib/libnnz11.so: could not read symbols: Invalid operation*
INFO: collect2: ld returned 1 exit status
*INFO: make[1]: --- [u01/app/oracle/product/carried] Error 1*
INFO: make[1]: Leaving directory `/u01/app/oracle/product/carried'
*INFO: make: --- [emdctl] Error 2*
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: Exception thrown from action: make
Exception Name: MakefileException
Exception String: Error in invoking target 'agent nmhs' of makefile '/u01/app/oracle/product/11.2.0/dbhome_1/sysman/lib/ins_emagent.mk'. See '/u01/app/oraInventory/logs/installActions2010-06-24_03-22-15PM.log' for details.
Exception Severity: 1
INFO: Calling Action unixActions10.2.0.3.0 ; make
registerOnly = false
installMakePath = /usr/bin/make
installMakeFileName = /u01/app/oracle/product/11.2.0/dbhome_1/rdbms/lib/ins_rdbms.mk
installTarget = all_no_orcl
undoMakeFileName =
installArguments = ORACLE_HOME=/u01/app/oracle/product/11.2.0/dbhome_1
logFile = /u01/app/oracle/product/11.2.0/dbhome_1/install/make.log
undoTarget =
progMsg = Linking RDBMS Executables
After all the above, I am going to explain here how this error affected the EM. Here is the output of starting the dbconsole:
$ emctl start dbconsole
Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
http://bassam-desktop:1158/em/console/aboutApplication
Starting Oracle Enterprise Manager 11g Database Control .... started.
Logs are generated in directory /u01/app/oracle/product/carried-desktop_orcl/sysman/log
and here is the output of the status of the dbconsole
$ emctl status dbconsole
Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
http://bassam-desktop:1158/em/console/aboutApplication
EM Daemon is not running.
Logs are generated in directory /u01/app/oracle/product/carried-desktop_orcl/sysman/log
notice the EM Daemon (agent background process) is not running
Becuase of this error, the actual status of the database is not shown up in the EM. For example, if I try to startup my database through the EM, it starts successfully, but its status will not be shown, same thing happens for the listener. Clicking the View Details link in the EM after starting up the database shows up the following:
SQL*Plus: Release 11.2.0.1.0 Production on Sat Jun 26 03:43:36 2010
Copyright (c) 1982, 2009, Oracle. All rights reserved.
SQL> Connected to an idle instance.
SQL> SQL> ORACLE instance started.
Total System Global Area 1489829888 bytes
Fixed Size          1336624 bytes
Variable Size          922749648 bytes
Database Buffers     553648128 bytes
Redo Buffers          12095488 bytes
Database mounted.
Database opened.
SQL> Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
Agent is Not Running
again notice the last line of the message Agent is not running.
After all the above, I beleive that the installation error is the cause of all that. I would appreciate it if you could help me solving this problem. Thanks.
Bassam A. Al-Khaffaf

Hi,
I have successfully installed Oracle 11g R2 after some manual intervention to solve this linker error.
The linker error actually gave the useful hint to solve this problem:
INFO: /usr/bin/ld: /home/akos/app/akos/product/11.2.0/dbhome_1/sysman/lib//libnmectl.a(nmectlt.o): undefined reference to symbol 'B_DestroyKeyObject'
/usr/bin/ld: note: 'B_DestroyKeyObject' is defined in DSO /home/akos/app/akos/product/11.2.0/dbhome_1/lib/libnnz11.so so try adding it to the linker command line
/home/akos/app/akos/product/11.2.0/dbhome_1/lib/libnnz11.so: could not read symbols: Invalid operation
collect2: ld returned 1 exit status
This means that the gcc linker phase lacked an option for "-lnnz11". I run "make agent nmhs" manually,
so the last command that gave an error can be copy&pasted to the command line. Adding "-lnnz11"
after "-lcore11" to the command made it run successfully, and also re-running "make agent nmhs"
on the command line didn't fail now. Then I chose the "Retry" button in the installer GUI and it proceeded.
This change in the Fedora 13 linker was announced at
http://docs.fedoraproject.org/en-US/Fedora/13/html/Release_Notes/sect-Release_Notes-The_GCC_Compiler_Collection.html
In Fedora 12 and earlier it was allowed to an app with library A and the app was able to use symbols
from every other libraries (B, C, ...) that library A was linked with. In Fedora 13 this is not allowed anymore,
your app needs to be linked explicitely with library B, C, etc.
Later, there was another problem with SELinux not allowing text relocation in .../product/11.2.0/dbhome_1/lib/libclntsh.so.11.1
which was solved by running:
chcon -t textrel_shlib_t '.../product/11.2.0/dbhome_1/lib/libclntsh.so.11.1'
and re-running configuration of "Oracle Net Configuration Assistant". This allows keeping SELinux on.
After that, installation and setup of the first database succeeded on Fedora 13.

Installation error message 1603 for itunes 8.0.2.20

Need help. Installation keeps failing. Says that it cannot install. I'm on XP Professional. Removed all Itunes and QuickTime software using MS Uninstaller. I've disabled ant-virus and firewalls. Below is the text from the ItunesSetup.txt in the temp directory
=== Logging started: 2/6/2009 15:06:18 ===
Command Line:
Using single-platform PRODUCTCODE.
Product to install: {F5C63795-2708-4D15-BF18-5ABBFF7DFFC8}
Information on cabinet file 'C:\Documents and Settings\TaranDiya\Desktop\iTunesSetup.exe'
Total length of cabinet file : 68878416
Number of folders in cabinet : 1
Number of files in cabinet : 7
Cabinet set ID : 0
Cabinet number in set : 0
RESERVE area in cabinet? : no
Chained to prev cabinet? : no
Chained to next cabinet? : no
fdintCABINET_INFO
next cabinet =
next disk =
cabinet path = C:\Documents and Settings\TaranDiya\Desktop\
cabinet set ID = 0
cabinet # in set = 0 (zero based)
fdintCOPY_FILE
file name in cabinet = iTunes.msi
uncompressed file size = 37101056
fdintCLOSEFILEINFO
file name in cabinet = iTunes.msi
fdintCOPY_FILE
file name in cabinet = QuickTime.msi
uncompressed file size = 27953664
fdintCLOSEFILEINFO
file name in cabinet = QuickTime.msi
fdintCOPY_FILE
file name in cabinet = AppleSoftwareUpdate.msi
uncompressed file size = 2083840
fdintCLOSEFILEINFO
file name in cabinet = AppleSoftwareUpdate.msi
fdintCOPY_FILE
file name in cabinet = AppleMobileDeviceSupport.msi
uncompressed file size = 13441536
FDICopy() failed: code 4 [Corrupt cabinet]
Executing: "C:\WINDOWS\system32\msiexec.exe" /i "C:\DOCUME~1\TARAND~1\LOCALS~1\Temp\IXP055.TMP\iTunes.msi"
Returning: 1603

I am not sure about this particular error number. Looking it up in Windows Installer error messages, it says file in use, restart may be required. But I am not certain that it is a Windows installer error message.
It certainly is worth trying a restart.
I would also clear your temporary Internet files and re-download iTunes.
Also clear your temporary directory as that seems to be where the error occurred.
This article on trouble installing iTunes includes instructions for clearing the temp folder (towards the end of the page) and also other things to try.
http://support.apple.com/kb/HT1926

Installation Error: Damaged Disk

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