Installation error from C6 Design and Web Premium

I just bought the CS6 Design and Web Premium (Education version). When I tried installing from the DVD provided, it displayed this error message. When I tried to click on the get Adobe Support Advisor, it led me to a page that said that this Advisor programme has been discontinued.
Please help??

clean your system, then install per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if that fails with the same error, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

Similar Messages

  • Installation issue with CS6 Design and Web Premium

    I purchased CS6 Design and Web Premium for school with a voucher from JourneyEd. I have downloaded (it took 13 hours not 1.5)and assume that it completed since I saw the files extracting in the download assistant. I always download to my desktop and install from there. I have two folders, CS6 Master Collection which is empty and CS6 Design and Web Premium which has three subfolders; Adobe CS6, Design and Web Premium and fonts. The first two have set-up file applications within them. There is no .exe file so I have run the set-up applications within these file folders. An installer appears and runs onscreen but nothing is installed. There are no error messages. I purchased this computer in June and it has more than enough space. I am using Windows 7. I really need this for school.

    If the current installation files you have downloaded are not working then please try downloading the trial of Creative Suite 6 Design and Web Premium from http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium.  You can then enter the serial number for your purchase during the installation process.

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  • Exit Code 15 error on installation of CS 6 Design and Web Premium (Mac)

    I've been trying to install CS6 on my Mac and having repeated installation errors. I actually signed up for the Creative Cloud product earlier in August and had the same installation errors, so I canceled my subscription. I thought the errors might be specific to Creative Cloud, but now I see my full purchase of CS6 is having the same problems.
    Here's the error summary:
    Exit Code: 15
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW051 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 13 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {327492D4-78EB-11E1-8ABE-84C55623D190} InDesign Adobe InDesign CS6 Application Base Files 8.0 has changed.
    ERROR: DW051: Dependency of session payload {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Web Suite CS6 Adobe Fireworks CS6 12.0.0 has changed.
    ERROR: DW051: Dependency of session payload {3CB7E1A8-78E9-11E1-A332-DF895723D190} InDesign Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US 8.0 has changed.
    ERROR: DW051: Dependency of session payload {4482EF4A-376B-46DE-9B17-E377232328E0} CoreTech PDF Settings CS6 11.0 has changed.
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Web Suite CS6 Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: DW051: Dependency of session payload {97BA0109-F6BE-4F50-8904-C19442D7216E} CoreTech Adobe Bridge CS6 5.0 has changed.
    ERROR: DW051: Dependency of session payload {B98E0DCB-1A75-4394-9813-3A114AA3891D} Standard Adobe Mini Bridge CS6 2 has changed.
    ERROR: DW051: Dependency of session payload {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Web Suite CS6 Adobe Media Encoder CS6 6 has changed.
    ERROR: DW051: Dependency of session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Shared Technology Photoshop Camera Raw 7 7.0 has changed.
    ERROR: DW051: Dependency of session payload {E51F8824-78E8-11E1-AD81-3C805723D190} InDesign Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US 8.0 has changed.
    ERROR: Media DB Error : 12
    And here's my system info:
    iMac 21.5" mid 2011
    Processor: 2.5 GHz Intel Core i5
    Memory: 4 GB 1333 MHz DDR3
    Graphics AMD Radeon HD 6750M 512 MB
    OS: Mac OS X Lion 10.7.5
    I've already tried both the suggestions at http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html repeatedly with no success. Any suggestions would be welcome.
    Thanks for your help!

    Hi Jeff, thanks for your reply... Here's the contents of the install log:
    [       0] Mon Aug 27 18:09:32 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 11:00:33 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 11:00:33 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 11:00:33 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Tue Aug 28 11:00:33 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Tue Aug 28 11:00:33 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Tue Aug 28 11:00:33 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Tue Aug 28 11:00:33 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 11:00:33 2012  INFO
    :: END TIMER :: [Sync Media DB] took 24 milliseconds (0.024 seconds) DTR = 166.667 KBPS (0.16276 MBPS)
    :: END TIMER :: [Total Timer] took 47 milliseconds (0.047 seconds) DTR = 866043 KBPS (845.745 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 11:00:34 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Tue Aug 28 11:35:40 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 11:35:40 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 11:35:41 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 11:35:41 2012  INFO
    :: END TIMER :: [Sync Media DB] took 13 milliseconds (0.013 seconds)
    :: END TIMER :: [Total Timer] took 15 milliseconds (0.015 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 11:35:42 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    [       0] Tue Aug 28 11:59:08 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 11:59:08 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 11:59:08 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 11:59:08 2012  INFO
    :: END TIMER :: [Sync Media DB] took 22 milliseconds (0.022 seconds)
    :: END TIMER :: [Total Timer] took 57 milliseconds (0.057 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 11:59:09 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    [       0] Tue Aug 28 11:59:42 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 11:59:42 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 11:59:42 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 11:59:42 2012  INFO
    :: END TIMER :: [Sync Media DB] took 8 milliseconds (0.008 seconds)
    :: END TIMER :: [Total Timer] took 9 milliseconds (0.009 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 11:59:43 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    [       0] Tue Aug 28 12:26:58 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 12:26:58 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 12:26:58 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Tue Aug 28 12:26:58 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Tue Aug 28 12:26:58 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Tue Aug 28 12:26:58 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Tue Aug 28 12:26:58 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 12:26:58 2012  INFO
    :: END TIMER :: [Sync Media DB] took 32 milliseconds (0.032 seconds)
    :: END TIMER :: [Total Timer] took 33 milliseconds (0.033 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 12:26:59 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Tue Aug 28 12:27:25 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 12:27:25 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 12:27:25 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Tue Aug 28 12:27:25 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Tue Aug 28 12:27:25 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Tue Aug 28 12:27:25 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Tue Aug 28 12:27:25 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 12:27:25 2012  INFO
    :: END TIMER :: [Sync Media DB] took 16 milliseconds (0.016 seconds)
    :: END TIMER :: [Total Timer] took 17 milliseconds (0.017 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 12:27:26 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Tue Aug 28 12:27:47 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 12:27:47 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 12:27:47 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Tue Aug 28 12:27:47 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Tue Aug 28 12:27:47 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Tue Aug 28 12:27:47 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Tue Aug 28 12:27:47 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 12:27:47 2012  INFO
    :: END TIMER :: [Sync Media DB] took 17 milliseconds (0.017 seconds)
    :: END TIMER :: [Total Timer] took 18 milliseconds (0.018 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 12:27:48 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Tue Aug 28 18:29:53 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Tue Aug 28 18:29:53 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Tue Aug 28 18:29:53 2012 ERROR
    Media DB Error : 12
    [       0] Tue Aug 28 18:29:53 2012  INFO
    :: END TIMER :: [Sync Media DB] took 100 milliseconds (0.1 seconds)
    :: END TIMER :: [Total Timer] took 127 milliseconds (0.127 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 18:29:54 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    [       0] Wed Aug 29 08:11:23 2012 ERROR
    Deployment file loading failed
    [       0] Wed Aug 29 08:12:35 2012 ERROR
    Deployment file loading failed
    [       0] Wed Aug 29 08:51:57 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Wed Aug 29 08:51:57 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    [       0] Wed Aug 29 08:51:58 2012  INFO
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Wed Aug 29 08:51:58 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Wed Aug 29 08:51:58 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Wed Aug 29 08:51:58 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Wed Aug 29 08:51:58 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Wed Aug 29 08:51:58 2012 ERROR
    Media DB Error : 12
    [       0] Wed Aug 29 08:51:58 2012  INFO
    :: END TIMER :: [Sync Media DB] took 85 milliseconds (0.085 seconds) DTR = 800 KBPS (0.78125 MBPS)
    :: END TIMER :: [Total Timer] took 112 milliseconds (0.112 seconds) DTR = 607.143 KBPS (0.592913 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Wed Aug 29 08:51:59 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Wed Aug 29 09:45:41 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
    [       0] Wed Aug 29 09:45:41 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    [       0] Wed Aug 29 09:45:41 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Wed Aug 29 09:45:41 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Wed Aug 29 09:45:41 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Wed Aug 29 09:45:41 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Wed Aug 29 09:45:42 2012 ERROR
    Media DB Error : 12
    [       0] Wed Aug 29 09:45:42 2012  INFO
    :: END TIMER :: [Sync Media DB] took 55 milliseconds (0.055 seconds)
    :: END TIMER :: [Total Timer] took 71 milliseconds (0.071 seconds)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Wed Aug 29 09:45:43 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Wed Aug 29 10:03:10 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Users/felicia/Applications/Adobe/OOBE/PDApp/DECore/DE6/Setup.dylib
    [       0] Wed Aug 29 10:03:10 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    [       1] Wed Aug 29 10:03:10 2012  INFO
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    [       0] Wed Aug 29 10:03:10 2012  INFO
    ::START TIMER:: [Sync Media DB]
    [       0] Wed Aug 29 10:03:10 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Wed Aug 29 10:03:10 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Wed Aug 29 10:03:10 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Wed Aug 29 10:03:10 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Wed Aug 29 10:03:10 2012 ERROR
    Media DB Error : 12
    [       0] Wed Aug 29 10:03:10 2012  INFO
    :: END TIMER :: [Sync Media DB] took 65 milliseconds (0.065 seconds)
    :: END TIMER :: [Total Timer] took 86 milliseconds (0.086 seconds)
    Waiting for Bootstrapping to finish...
    [       1] Wed Aug 29 10:03:20 2012  INFO
    :: END TIMER :: [Bootstrap] took 10031 milliseconds (10.031 seconds) DTR = 15.153 KBPS (0.0147979 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Wed Aug 29 10:03:21 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Wed Aug 29 10:12:55 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Users/felicia/Applications/Adobe/OOBE/PDApp/DECore/DE6/Setup.dylib
    [       0] Wed Aug 29 10:12:55 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    [       1] Wed Aug 29 10:12:55 2012  INFO
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    [       0] Wed Aug 29 10:12:55 2012  INFO
    ::START TIMER:: [Sync Media DB]
    [       0] Wed Aug 29 10:12:55 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Wed Aug 29 10:12:55 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Wed Aug 29 10:12:55 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Wed Aug 29 10:12:55 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Wed Aug 29 10:12:55 2012 ERROR
    Media DB Error : 12
    [       0] Wed Aug 29 10:12:55 2012  INFO
    :: END TIMER :: [Sync Media DB] took 425 milliseconds (0.425 seconds) DTR = 254.118 KBPS (0.248162 MBPS)
    :: END TIMER :: [Total Timer] took 442 milliseconds (0.442 seconds) DTR = 244.344 KBPS (0.238617 MBPS)
    Waiting for Bootstrapping to finish...
    [       1] Wed Aug 29 10:13:03 2012  INFO
    :: END TIMER :: [Bootstrap] took 8526 milliseconds (8.526 seconds) DTR = 5.16068 KBPS (0.00503973 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Wed Aug 29 10:13:05 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Fri Sep 21 09:38:30 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Users/felicia/Applications/Adobe/OOBE/PDApp/DECore/DE6/Setup.dylib
    [       0] Fri Sep 21 09:38:30 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    [       1] Fri Sep 21 09:38:30 2012  INFO
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    [       0] Fri Sep 21 09:38:30 2012  INFO
    ::START TIMER:: [Sync Media DB]
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {327492D4-78EB-11E1-8ABE-84C55623D190} InDesign Adobe InDesign CS6 Application Base Files 8.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |Adobe Web Suite CS6:Adobe Media Encoder CS6                                    
                                                                                    |CoreTech:Adobe Bridge CS6                                                      
                                                                                    |CoreTech:Adobe ExtendScript Toolkit CS6                                        
                                                                                    |CoreTech:Adobe Hunspell Linguistics Plugin CS6                                 
                                                                                    |CoreTech:Adobe Linguistics CS6                                                 
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe SwitchBoard 2.0                                                 
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
                                                                                    |CoreTech:Adobe WinSoft Linguistics Plugin CS6                                  
                                                                                    |CoreTech:AdobeCMaps CS6                                                        
                                                                                    |CoreTech:AdobeColorCommonSetCMYK CS6                                           
                                                                                    |CoreTech:AdobeColorCommonSetRGB CS6                                            
                                                                                    |CoreTech:AdobeColorEU CS6                                                      
                                                                                    |CoreTech:AdobeColorJA CS6                                                      
                                                                                    |CoreTech:AdobeColorNA CS6                                                      
                                                                                    |CoreTech:AdobePDFL CS6                                                         
                                                                                    |CoreTech:AdobeTypeSupport CS6                                                  
                                                                                    |CoreTech:PDF Settings CS6                                                      
                                                                                    |Creative Suite:Adobe CSXS Extensions CS6                                       
                                                                                    |Creative Suite:Adobe CSXS Infrastructure CS6                                   
                                                                                    |Creative Suites:Adobe Extension Manager CS6                                    
                                                                                    |Creative Suites:Adobe XMP Panels                                               
                                                                                    |Creative Suites:Suite Shared Configuration CS6                                 
                                                                                    |DVA:DynamiclinkSupport                                                         
                                                                                    |DigitalPublishing:DPS Desktop Tools CS6                                        
                                                                                    |InDesign:Adobe InDesign CS6 Application Base Files2                            
                                                                                    |InDesign:Adobe InDesign CS6 Application Feature Set Files                      
                                                                                    |InDesign:Adobe InDesign CS6 Common Base Files                                  
                                                                                    |NonAdobePayload:AdobeHelp                                                      
                                                                                    |Shared Technology:Adobe Toolhints CS6                                          
                                                                                    |Shared Technology:Camera Profiles Installer                                    
                                                                                    |Shared Technology:Photoshop Camera Raw 7                                       
                                                                                    |Standard:Adobe Mini Bridge CS6                                                 
                                                                                    |Standard:Adobe NPS Panel                                                       
                                                                                    |Type Group:Recommended Common Fonts Installation                               
                                                                                    |Type Group:Required Common Fonts Installation                                  
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Web Suite CS6 Adobe Fireworks CS6 12.0.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:AdobeCMaps CS6                                                        
                                                                                    |CoreTech:AdobePDFL CS6                                                         
                                                                                    |CoreTech:AdobeTypeSupport CS6                                                  
                                                                                    |Creative Suite:Adobe CSXS Extensions CS6                                       
                                                                                    |Creative Suite:Adobe CSXS Infrastructure CS6                                   
                                                                                    |Creative Suites:Adobe Extension Manager CS6                                    
                                                                                    |Creative Suites:Adobe XMP Panels                                               
                                                                                    |Creative Suites:Suite Shared Configuration CS6                                 
                                                                                    |NonAdobePayload:AdobeHelp                                                      
                                                                                    |Type Group:Recommended Common Fonts Installation                               
                                                                                    |Type Group:Required Common Fonts Installation                                  
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {3CB7E1A8-78E9-11E1-A332-DF895723D190} InDesign Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US 8.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |InDesign:Adobe InDesign CS6 Application Base Files                             
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {4482EF4A-376B-46DE-9B17-E377232328E0} CoreTech PDF Settings CS6 11.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |CoreTech:PDF Settings CS5                                                      
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Web Suite CS6 Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |Adobe Web Suite CS6:Adobe Fireworks CS6                                        
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {97BA0109-F6BE-4F50-8904-C19442D7216E} CoreTech Adobe Bridge CS6 5.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:AdobeCMaps CS6                                                        
                                                                                    |CoreTech:AdobePDFL CS6                                                         
                                                                                    |CoreTech:AdobeTypeSupport CS6                                                  
                                                                                    |Creative Suites:Adobe XMP Panels                                               
                                                                                    |Creative Suites:Suite Shared Configuration CS6                                 
                                                                                    |Shared Technology:Camera Profiles Installer                                    
                                                                                    |Shared Technology:Photoshop Camera Raw 7                                       
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {B98E0DCB-1A75-4394-9813-3A114AA3891D} Standard Adobe Mini Bridge CS6 2 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |CoreTech:Adobe SwitchBoard 2.0                                                 
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Web Suite CS6 Adobe Media Encoder CS6 6 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |DVA:DynamiclinkSupport                                                         
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Shared Technology Photoshop Camera Raw 7 7.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |Shared Technology:Camera Profiles Installer                                    
    [       0] Fri Sep 21 09:38:30 2012 ERROR
    DW051: Dependency of session payload {E51F8824-78E8-11E1-AD81-3C805723D190} InDesign Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US 8.0 has changed.
    [       0] Fri Sep 21 09:38:30 2012  INFO
                                                                                    |InDesign:Adobe InDesign CS6 Application Base Files                             
    [       0] Fri Sep 21 09:38:31 2012 ERROR
    Media DB Error : 12
    [       0] Fri Sep 21 09:38:31 2012  INFO
    :: END TIMER :: [Sync Media DB] took 1567 milliseconds (1.567 seconds) DTR = 11601.8 KBPS (11.3299 MBPS)
    :: END TIMER :: [Total Timer] took 1651 milliseconds (1.651 seconds) DTR = 11011.5 KBPS (10.7534 MBPS)
    Waiting for Bootstrapping to finish...
    [       1] Fri Sep 21 09:38:42 2012  INFO
    :: END TIMER :: [Bootstrap] took 11673 milliseconds (11.673 seconds) DTR = 10067 KBPS (9.83105 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 13 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {327492D4-78EB-11E1-8ABE-84C55623D190} InDesign Adobe InDesign CS6 Application Base Files 8.0 has changed.
    ERROR: DW051: Dependency of session payload {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Web Suite CS6 Adobe Fireworks CS6 12.0.0 has changed.
    ERROR: DW051: Dependency of session payload {3CB7E1A8-78E9-11E1-A332-DF895723D190} InDesign Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US 8.0 has changed.
    ERROR: DW051: Dependency of session payload {4482EF4A-376B-46DE-9B17-E377232328E0} CoreTech PDF Settings CS6 11.0 has changed.
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Web Suite CS6 Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: DW051: Dependency of session payload {97BA0109-F6BE-4F50-8904-C19442D7216E} CoreTech Adobe Bridge CS6 5.0 has changed.
    ERROR: DW051: Dependency of session payload {B98E0DCB-1A75-4394-9813-3A114AA3891D} Standard Adobe Mini Bridge CS6 2 has changed.
    ERROR: DW051: Dependency of session payload {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Web Suite CS6 Adobe Media Encoder CS6 6 has changed.
    ERROR: DW051: Dependency of session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Shared Technology Photoshop Camera Raw 7 7.0 has changed.
    ERROR: DW051: Dependency of session payload {E51F8824-78E8-11E1-AD81-3C805723D190} InDesign Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US 8.0 has changed.
    ERROR: Media DB Error : 12
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Fri Sep 21 09:38:43 2012  INFO
    Exit Code: 15 - Media DB Sync failed.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW051 ...
    [       0] Fri Sep 21 11:53:02 2012  INFO
    DEVersion: 6.0.0.0
    Loading library from /Users/felicia/Applications/Adobe/OOBE/PDApp/DECore/DE6/Setup.dylib
    [       0] Fri Sep 21 11:53:02 2012  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    [       1] Fri Sep 21 11:53:02 2012  INFO
    ::START TIMER:: [Bootstrap]
    Perform Bootstrapping ...
    [       0] Fri Sep 21 11:53:02 2012  INFO
    ::START TIMER:: [Sync Media DB]
    [       0] Fri Sep 21 11:53:02 2012 ERROR
    DW051: Dependency of session payload {327492D4-78EB-11E1-8ABE-84C55623D190} InDesign Adobe InDesign CS6 Application Base Files 8.0 has changed.
    [       0] Fri Sep 21 11:53:02 2012  INFO
                                                                                    |Adobe Web Suite CS6:Adobe Media Encoder CS6                                    
                                                                                    |CoreTech:Adobe Bridge CS6                                                      
                                                                                    |CoreTech:Adobe ExtendScript Toolkit CS6                                        
                                                                                    |CoreTech:Adobe Hunspell Linguistics Plugin CS6                                 
                                                                                    |CoreTech:Adobe Linguistics CS6                                                 
                                                                                    |CoreTech:Adobe Player for Embedding 3.3                                        
                                                                                    |CoreTech:Adobe SwitchBoard 2.0                                                 
                                                                                    |CoreTech:Adobe Utilities CS6                                                   
                                                                                    |CoreTech:Adobe WinSoft Linguistics Plugin CS6                                  
                                                                                    |CoreTech:AdobeCMaps CS6                                                        
                                                                     

  • Error updating CS6 design and web premium

    When I try to update CS6 design&web premium, I get the following error:
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    I did quit and try several times with the same result.
    Thanks for any help you can provide.
    Youcef

    Hi
    I have hopfully attached a PDF with screen shots of the process.
    Hopefully will be of some help in resolving the problem.
    Kind regards
    Steve

  • Error installing Photoshop CS6 (Design and Web Premium)

    A similar error occurs if I try to install all of CS6..  I've had Revo Uninstaller delete all the registry keys/leftover files and tried reinstalling..   I've tried installing MS Visual C++ 2010 independently of the install. No dice.  I have homework due tomorrow (of course) and my photoshop broke.. And will not install now..
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 57 error(s), 0 warning(s)
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    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
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    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - CS6 Design and Web Premium: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
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    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed

    Did you check the solutions mentioned in this doc?
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • CS6 Design and Web Premium - Install Error "You are already running another installer,"

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    Steve

    Hi
    I have hopfully attached a PDF with screen shots of the process.
    Hopefully will be of some help in resolving the problem.
    Kind regards
    Steve

  • How much is the price of upgrading from CS5.5 Design and Web Premium to CS6 Design and Web Premium?

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  • I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

    I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

    I started from the Adobe Customer Support Portal. as instructed by the accompanying documentation.That took me to here:  https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=en_gb&issue=z015&csed utype=steI entered the details there.
          From: John T Smith <[email protected]>
    To: Jonathan May <[email protected]>
    Sent: Sunday, 28 December 2014, 2:11
    Subject:  I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
    I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
    created by John T Smith in Adobe Creative Cloud - View the full discussionAre you using these links to provide your proof of status?http://www.adobe.com/store/au_edu/academic_id.htmlRedemption Code https://creative.adobe.com/educardCS6 Education https://forums.adobe.com/thread/1585740 If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7046705#7046705 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7046705#7046705 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tri

    Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.

    make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    Hi islandschool,
    Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
    Regards,
    Sarika

  • Configuration Error 16 on Creative Suite 6 Design and Web Premium

    Hello,
    I recently began receiving a Configuration Error 16 message when I attempt to launch any of the CS6 applications.
    I attempted to follow the instructions here:
    http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
    However, when I attempted to go to the SLStore and Adobe PCD folders in Finder, I discovered that neither folder actually exists.  (I'm guessing this may be a key cause of the problem.)
    I am wary of uninstalling and reinstalling, simply because I was provided a free download of CS6 Design and Web Premium by the University of California, Berkeley, which I attend.  I can produce my software license number upon request.
    Simply, how do I go about fixing this problem?  If a full uninstall and reinstall are the solution, will I be able to do so freely?
    I am using Mac OS 10.8.4
    Thank you very much,
    Chad

    Have a look here, looks like it may be a permissions issue:
    http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

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