Installation error -- PSE8 upgrade to PSE11 on Mac

I purchased and downloaded the PSE11 upgrade to PSE8 for my Mac. During installation I received an Exit Error, which instructed me to restart my system and reinstall. I did that. It errored a second time. I restarted a second time and reinstalled. It errored a third time. I restarted a third time and reinstalled. It errored again. I contacted Adobe support via chat and pasted the error message for their review. They said they lacked the expertise to assist me and recommended I contact Adobe support by phone. That phone call costs $39. I paid $79 for the software. Seems odd to pay a nearly 50% premium to speak to someone about an installation problem, but perhaps that's the world I now live in?
I checked -- my Mac is fully up-to-date on all OS software, no bugs or issues, running smoothly and without problems; in fact, PSE8 runs just fine.
Before I try to return the product for a refund (that should be fun), I thought I would give the world of real tech experts a try at this -- any suggestions, recommendations, or ideas? Any reasonable assistance is appreciated.

Kevin R 64029 actually our support team would be unable to assist you with anything but an activation failure. You can find a list of our current supported products at http://www.adobe.com/support/programs/policies/supported.html.
I would recommend you begin by looking at your installation logs to determine the error which is preventing you from installing. You can find details on how to accomplish this at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.

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ERROR DF024 Unable to preserve original file...
ERROR DF024 Unable to move file…
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SYSTEM CONFIG:
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Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 15 warning(s)
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5-Win-GM/SLConfig.xml" Error 0(Seq 15)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 15)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
SLConfig.xml appeared to be an alias pointing to a file of the same name in the Mac version. Went to original file, made a new alias and replaced the corrupted file.
Then rebooted system and relaunched CSS5.5 Installer with all apps selected. Program started and ran for about 15 min before reporting more errors, now with error DF037 as well. Did this again with the same results except the DF037 error did not reappear. It appears the the problems are mostly in two directories:
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and
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Below are selected portions of the most recent (and VERY verbose) error log. To conserve space, log entries in which the same error is repeated are truncated. (Only the first one and last repetitions are copied here; the others have been omitted and are replaced with highlighted ellipses [i.e., "..."].) Please let me know if you would like the complete log report.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 238 error(s), 98 warning(s)
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WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
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----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/aul.xml" Error 0(Seq 26)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 26)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
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ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
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ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
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Hi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer, error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know.

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I have also tried to uninstall 3.1 and run the installation of 4.x but it still fails.
This error is happening on several of my Windows 7 32bit
I hope anyone can help me solving this error :-)

When I try to upgrade icloud 3.1 to 4.02 with Apple Software Update I get this error message:
There were errors during the installation of the updates. If the problem persists, choose Tools> Download Only and try installing manually.
When I try to install manually I receive this error message:
Windows Installer
Error transformation. Make sure that the indicated transforming path is valid.
I have also tried to uninstall 3.1 and run the installation of 4.x but it still fails.
This error is happening on several of my Windows 7 32bit
I hope anyone can help me solving this error :-)

Error during installation phase when upgrading from oracle 10 to 11g

hi,
We have going to upgrade oracle 10.2.0.4 to 11.2.0.3 in SAP ECC 6.4(DB:oracle, OS:AIX6.1). By mistake I run RUNINSTALLER from wrong path oracle/stage/11203 <dump folder>/database instead of SAP folder.it gives some error message during installation but i continue to installation and installation is completed.
now i worried about error and and wrong path selection, i removed manually new oracle home folder 112_64 and continue to new installation from proper path but now i am getting below error when running RUNINSTALLER from SAP folder
"[INS-10008] Session Initialization failed".and log are as
ERROR) - Oracle Database software installation finished with errors.
. The Oracle executable <OH>/bin/oracle is empty or does not exist.
. Possible cause(s): link error, installation was cancelled or interrupted, or fatal error.
. (INFO) - Fatal error occurred during installation

Hi Pawan
Could you refer the SAP Note for Oracle Installation error
1431796 - Oracle 11.2.0: Troubleshooting the Software Installation
BR
SS

Error message when trying to upgrade to the new mac os update

today in the afternoon i was updating to the new version and then i got the grey screen and i restarted like it tells me in the message and then i had some serious error and the imac wasnt loading so i called support and he helped me reinstall the os so now i reinstalled it and i want to update to 10.4.8(bcuz the cd installs 10.4.4) but it tells me this error:
"installing this software requires 607MB of space"
and i cant press continue and i have 184GB free. why is this guys?
and on some other programs i try to install it tells me that error that i need to have mac os 10.3.9 and it just quits.. i just also tried to install divx and it tells me it requires mac os 10.3.9 or later and that it cant be installed on my machine(i have 10.4.4), well like 1 hour ago i reinstalled my os without any format because i had a trouble with my hardrive, everything works good now but im having this issue here .. do i need to update some information somwhere or osmething or run some tool? (i updated file permisions but still same)
btw where do i check which version of macos i have just to be sure?
please help me guys

777iPod,
This is a good guide to help with kernel panics: http://www.thexlab.com/faqs/kernelpanics.html
I think it's Support policy, even prior to an archive and install, to have a user first remove any third party RAM and third party devices to verify that none of those are causing the kernel panics. We weren't told if that was done, but I've assumed so. If third party RAM was allowed to remain installed, it is not unusual for it to be the source of kernel panics.
I don't know if it's part of the Support checklist, but when making changes like that, or when replacing hardware or software in general, I have always followed that up with a PRAM reset. I realize that usually Macs will recognize (plug & play) such changes, but my experience has been that it's better to just do the PRAM reset, or else be prepared to shut down and then do a fresh startup so that the system can do its usual self-testing that is performed during startup.
If it was an archive and install that Support recommended to jmanwee, and if it did not resolve the issue, I believe their next suggestion will be to erase and install.
Once third party devices and software have been eliminated as the potential cause of the kernel panics, I imagine Support will have no problem arranging for hardware repairs.
I'm probably overlooking something, but referring to the above link should help anyone get their situation resolved.

Installation error when installing CS6 on Mac?

I keep getting an installation error when I try to install CS6 on my Macbook Pro. It says "installer failed to initialize, this could be due to a missing file". It also shows troubleshooting tips. I have tried them and none of them work. I also tried disc repair and multiple other troubleshooting advice from this site. Nothing has worked yet. Help!

does your macbook meet the system requirements:
Mac OS
Multicore Intel processor with 64-bit support.
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X Mountain Lion (v10.8) when installed on Intel based systems. Refer to the CS6 FAQ for more information about Mac OS X Mountain Lion support.**
4GB of RAM (8GB recommended)
15.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
Additional disk space required for disk cache, preview files, and other working files (10GB recommended)
1280x900 display with 16-bit color and 512MB of VRAM; 1680x1050 display required and second professionally calibrated viewing display recommended for Adobe SpeedGrade
OpenGL 2.0–capable system
DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
Java Runtime Environment 1.6
Eclipse 3.7 Cocoa version (for plug-in installation of Adobe Flash Builder; the following distributions are supported: Eclipse IDE for Java EE and Java Developers, Eclipse Classic, Eclipse for PHP Developers
QuickTime 7.6.6 software required for QuickTime features, multimedia, and HTML5 media playback
Dedicated GPU card recommended (for optimal performance in SpeedGrade and for GPU-accelerated features in Adobe Premiere Pro and After Effects: NVIDIA Quadro 4000 or other Adobe-certified GPU card with at least 1GB of VRAM recommended); visit www.adobe.com/products/premiere/extend.html for supported cards
Optional: Tangent CP200 family or Tangent Wave control surface for SpeedGrade
Optional: 7200 RPM hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended) for video products
This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.† Phone activation is not available.
if so, attach a screenshot of the error.

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple s

I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.

I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.

Keep getting "general installation error" message Mac OSX 10.8.5/Safari 6.0.5

keep getting "general installation error" message Mac OSX 10.8.5/Safari 6.0.5 Followed all the instructions for uninstalling and clean installing. Just wont install

Make sure you have it set to "show hidden files"
Check BOTH places and you have to restart Finder
Press "Quit This" and then go to the Finder Dock icon and right click it
Select "Open"
Open TIme Machine
Go back to September 28 or earlier.
You'll see the mach_kernel file in the Mac HD directory
(I can't show it in the TM because screenshots don't work while it's open but here it is in my MAc HD)
Right click it and select "Restore to"
Then, when it goes back to Finder, choose the Mac HD directory and click OK.
It will place the mach_kernel back where it was and you can install software again
DON'T FORGET to go back and hide your files (and restart Finder) again, or you'll have a mess with the clutter of hidden files everywhere.

Error.General Installation Error for EVERY Browser, MAC OSX 10.8

Error.General Installation Error for EVERY Browser... running MAC, OS X 10.8.3 (12D78)

Try this installer http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

Installation error -- PSE8 upgrade to PSE11 on Mac

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