Installation error when downloading adobe acrobat

I have tried downloading Acrobat Pro 3x and I keep getting an error message:
Uninstallation Dialog cannot continue - one or more applications are using files that are marked for uninstall. Please close all applications before continuing.
I closed all of my applications and restarted my laptop and I'm still receiving the same error message. please help!

check your file sizes to see if you have an incomplete download and/or use a different browser to download.
if all else fails, have someone else download or use a different connection and usb stick to transfer from a computer with a better connection, or use a download manager.

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