Installation errors encountered MAC OS

Photoshop Element installed without error
Premiere Element failed miserably...any suggestions for a non sophisticated computer user
Exit Code 7
8 errors and 7 warnings
Warning
DW031 payload camera profiles patch. Uninstalled Adobe 6.4
Error DW006 Apple package failed to install successfully
Warning DW031 Payload can not be installed due to dependent operation failure
Error DW050 the following payload errors were found during install
Smart Sound3 install failed
Photoshop Camera Raw for Elements 10 install failed
Smartsound1 install failed
Adobe premiere element 10 Fialed due to lanuage pack installation failure
Adobe premiere element 10 fialed langpacken_US: Install failed
smartsound2 install failed

we need more info. it would be better if you could provide install log,
Troubleshoot install log

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HI AMC20 and welcome to Apple Discussions ...
Let's take this one issue at a time.
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See how much available drive space there is. Select your MacintoshHD icon on your Desktop, then Command + I, which will prompt the Get Info window. Click the General tab so the arrow faces down. Look where it says; Available and Capacity Try not to allow your available drive space to fall below 15% of the capacity. Software Update cannot download and update software without enough space.
As for iTunes... go here to learn how to recreate your iTunes Library:
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If you continue to have problems, you might want to do an Archive & Install or Erase & Install:
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Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
Insert the Mac OS X Install Disc and double-click the Install Mac OS X icon.
Follow the onscreen instructions. In the panel where you select the destination disk, select your current Mac OS X disk (in most cases, it will be the only one available).
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Click Continue.
Click Customize to select which parts of Mac OS X you'd like to install, or click Install to perform a basic installation (recommended).
If you purchased a standalone version of Mac OS X, these installation instructions are in a booklet included with Mac OS X.
If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer, including Apple, bundled third-party applications, and printer drivers, instructions are in the manual that came with your computer.
For more information, visit the Mac OS X Install and Upgrade Support website at www.apple.com/support/tiger/install/.
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Message was edited by: Danj

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I recently learned that Adobe is offering CS downloads for free, download here:
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I'm running on a new MacbookPro, OS X 10.8.2.
I was able to download all three products fine. The installation starts but eventually I get an error in a popup window that says: "The installation failed. The installed encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
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sarai33 wrote:
I recently learned that Adobe is offering CS downloads for free
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I just bought a brand new 24" iMac about two weeks ago. Downloaded BootCamp beta today, updated all software and firmware. Installed bootcamp, installed Windows Media Center 2005 SP2. Before that I created a new 32gb partition to keep the FAT system the same. This is my first Mac, I love OS X, unfortunately I need to run ESRI GIS software which is only PC compatible. Anyway, Windows installs, I try ejecting the CD, and it would not ehect. I restarted the computer to go back to OS X, but the disc never ejected, and it reads off the installation disc. I can not boot OS X now. How can I get the disc out, without OS X? And/Or what should I do to safe the least amount of hassle. I installed this POS OS on its own partition. I am very windows and computer literate, but this one just seems to scratch my head. My nervous than anything, spent over $2700 said and done, and I don't feel like problems within two weeks already. Any help would be appreciated. Thank You

NL4J wrote:
Awesome links. Also helped me. I sold my powerbook g4 before because of terrible it was to run virtual pc ... now debating if I should do bootcamp or parallels option ... probably going with parallels ...
Smart idea: My advice is to install BootCamp (with fat partition/Vol) but use Parallels with that as its Win Drive.
*Virtual pc is an Emulator which is utterly different technology and with heavy overheads.*
Don't believe most of the negative stuff you'll read here about parallels - it's almost all wrong/caused by misunderstanding.
Pre-leopard (which i don't use) BootCamp is BETA. Don't trust it.
Use parallels and have it use the Windows Partition.
It's not emulation - in most case it's stable, megafast flexible and reliable.
It is 'Virtualisation - a technology around in Mainframes for years and the Virtual Machine approach is the way of the future (on most platforms):
one example : people have argued for VM Fusion (or BootCamp) over Parallells because 'Parallels only uses one processor and VM will use 2 - or 4.. and 'BootCamp is 'Native'....
Wrong.
VM will use 2 - but in doing so usually slows the Mac down unnecessarily - with Parallels, The VM gets one or more processor/cores... the OS X Stream usually gets its own one or more processors/cores...
Parallels IS 'Native'Intel.
*BootCamp (pre-Leopard) is BETA*. (=no support... and you'll get little when it isn't because BETA almost all your problems will be with "third party products" like Windoze or Windoze Apps doing truly stoopid things.. I doubt you can get much M$ support for running windoze under BootCamp or any of the VM solutions... not that you get much M$ support anyway
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Parallels is usually faster than fusion VM and often faster than booting into windoze.
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Otherwise, It's often even faster than equivalent 'Native Windoze' Boxen (no I don't really know why either ... .
Parallels and other VM products allow you to run multiple VMs: 95, 98,XP,Vista,Linux... at supa high speed and all in their own windows while OS X continues 'doing its stuff'!!
Amazing stuff: If you have any brains these days, you really only need to buy ONE PC: a good Intel Mac, and run the best set up & optimised VM product you can find, and whatever OSs you fancy!
For my money - ATM, that's a Mac with windoze partitions on drives and a top quality VM product like Parallels...
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With OS X, Parallels, correctly-formatted Win Drives, correctly setup and optimised you really have the best of all possible worlds. BUT: stay in the Mac world. DON'T use rubbishy windoze programs that were NOT designed to work in a Virtualised environment (MacDrive etc etc) or you will get probs (use TCP/IP Networking or Shared folders etc instead - not that you really need much of anything like MacDrive, anyway the Mac & VM can read and write all that...)
My ('post College') Kids all switched to Macs set up this way.
They only ever use BottCamp for some games.
They do have Parallels but rarely need to use any Windoze stuff anyway.. - oh and 'They are SO Cool" and "we love them.."
They'll never go back (sell yr M$oft shares short
Best of luck.

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Hi,
I can´t install CC. Error starting CC, cookies dir: cannot make folder / cookies: permission denied (error 13) ??
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For Mac: Open Terminal and run the below commands to correct the permission.
chmod -N ~/library
chmod +a "everyone deny delete" ~/library
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[email protected] wrote:
Problem solved.
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Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
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I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem"

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

Installation errors encountered MAC OS

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