Installation errors on Photoshop CS5

I have a PC running Windows XP SP3 and I purchased, downloaded, and installed Photoshop CS5. I currently still have Photoshop CS4 installed as well. When I installed CS5 the following "errors" were logged by the installation program:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 2 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
ERROR: 9 Failed to add Font 'C:\WINDOWS\Fonts\ACaslonPro-Bold.otf'. Error: 2
ERROR: 9 Command ARKFontCommand failed.
ERROR: 9 Failed to remove Font 'C:\WINDOWS\Fonts\ACaslonPro-Bold.otf'. Error: 2
ERROR: 9 Error rolling back command ARKFontCommand
ERROR: 6 Failed to add Font 'C:\WINDOWS\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Command ARKFontCommand failed.
ERROR: 6 Failed to remove Font 'C:\WINDOWS\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Error rolling back command ARKFontCommand
ERROR: The following payload errors were found during install:
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
This is the second attempt to download and cleanly install the program. The first download had similar errors logged, but I did not capture the errors during that try. Photoshop CS5 seems to be working, at least from a preliminary perspective, but these errors are disconcerting. When I downloaded the second time (which is where this set of errors came from), I made sure I wasn't doing anything else during the download and before I installed, I rebooted the PC, made sure nothing was running, and disabled my antivirus software (basically the same thing I did the first time).
Any thoughts on what might be going on here?

Karen,
I checked the checksums with the utility you specified and the checksums of my downloaded files match the checksums you specified. So, that implies to me, at least, that the files downloaded without corruption. I have attached a spreadsheet with my results.
So I guess that is one possibility off of the list.
Paul

Similar Messages

Error 101 ~Photoshop CS5.1

I have the same problem except I have Vista 32-bit operating system. On my C: drive, I have 85.6 GB of space left. (Which is more than enough space) And on my D: drive, I have 106GB out of 106GB left. I had already installed Photoshop CS5.1 before but my computer crashed so now I'm back again and it giving me Error 101.
Please don't tell me I have to re-boot my computer and start the download all over again because I have a dial-up connection and it took forever to get to the process I'm on right now. Please help!
*P.S. I already closed out the Download Assistant and re-opened it. It didn't work...But I do have YouTube downloads running but I have to re-boot my computer in order to make them stop because they froze up.*
~Problems101
It did the same thing for illustrator CS5.1 too!

Though this is the same response, as in the other thread, I am adding it here, in case someone else finds this thread, and not the other one.
Here is a CHECKLIST for general installations of most Adobe programs. Did you do anything differently?
Especially with a dial-up connection, I would advise against multi-tasking, while downloading. I would give that same advice, when installing. Just do the installation (with everything else shut completely down), until all is up and running correctly.
As far as available HDD space, it can take more to install, than one imagines. First, one has large download files. Next, those have to be Extracted, and then some working files created. Last, there is the installed program, itself, which will be much smaller in footprint, than all that goes into the download/install process. When all has completed, those Extracted files and working files will be deleted, or should be. When all is runnng fine, one can then delete the download files.
Also, if one is using dynamically managed Windows Virtual Memory (Page File), that can grow quite large, when the installer uses up its allocation of RAM, so what one saw at idle, for available HDD space, might shrink under load, fairly drastically.
Good luck,
Hunt

Error: Adobe Photoshop CS5 has stopped working (Windows 7)

Photoshop started throwing this error message yesterday out of the blue, I've no idea what, if anything, on my computer has changed to cause it to happen - it's been working uninterrupted for over a year.
I've tried a few things mentioned in other posts and on other forums (removing possible problem fonts, renaming plugins) but my problem seems to be slightly different - Photoshop crashes as soon as it's finished loading, not when opening a file or an image, so I can't get into any menus to disable OpenGL, filters, or change any settings.
That also means that I can't deactivate Photoshop, and I can't uninstall it because Adobe Application Manager throws the same error. Illustrator CS5 now also throws the same error when I start it.
The event log error for Adobe Photoshop is;
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1acc
Faulting application start time: 0x01cfc82200ce8c71
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5\amtlib.dll
Report Id: 428029d6-3415-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Illustrator is;
Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1428
Faulting application start time: 0x01cfc82638156214
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\amtlib.dll
Report Id: 9534df09-3419-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Application Manager (when trying to uninstall) is;
Faulting application name: PDApp.exe, version: 1.0.175.0, time stamp: 0x4b91830a
Faulting module name: adobe_oobelib.dll, version: 1.0.0.65, time stamp: 0x4b866450
Exception code: 0xc0000417
Fault offset: 0x00043dea
Faulting process id: 0x1ff0
Faulting application start time: 0x01cfc825396b0755
Faulting application path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
Faulting module path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\LWA\adobe_oobelib.dll
Report Id: 80a5dc63-3418-11e4-bf71-9cb70d00e8b9
I'm hoping to stop short of having to reinstall windows, that's looking like the only solution at the moment. Any help would be greatly appreciated!

DXDiag information;
System Information
Timeofthisreport:9/4/2014,11:48:55
Machinename:ID_45863
OperatingSystem:Windows7Enterprise32-bit(6.1,Build7601)ServicePack1(7601.win7sp1_gdr.14030 3-2144)
Language:English(RegionalSetting:English)
SystemManufacturer:DellInc.
SystemModel:LatitudeE5420
BIOS:DefaultSystemBIOS
Processor:Intel(R)Core(TM)[email protected](4CPUs),~2.2GHz
Memory:4096MBRAM
AvailableOSMemory:3240MBRAM
PageFile:3407MBused,3072MBavailable
WindowsDir:C:\windows
DirectXVersion:DirectX11
DXSetupParameters:Notfound
UserDPISetting:UsingSystemDPI
SystemDPISetting:96DPI(100percent)
DWMDPIScaling:Disabled
DxDiagVersion:6.01.7601.1751432bitUnicode
DisplayDevices
Cardname:Intel(R)HDGraphicsFamily
Manufacturer:IntelCorporation
Chiptype:Intel(R)HDGraphicsFamily
DACtype:Internal
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DisplayMemory:1428MB
DedicatedMemory:64MB
SharedMemory:1364MB
CurrentMode:1680x1050(32bit)(59Hz)
MonitorName:GenericPnPMonitor
MonitorModel:DELLP2210
MonitorId:DEL404C
NativeMode:1680x1050(p)(59.954Hz)
OutputType:HD15
DriverName:igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
DriverFileVersion:8.15.0010.2353(English)
DriverVersion:8.15.10.2353
DDIVersion:10.1
DriverModel:WDDM1.1
DriverAttributes:FinalRetail
DriverDate/Size:4/5/201102:57:06,575488bytes
WHQLLogo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-A97A-9124A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0x049B1028
Revision ID: 0x0009
Driver Strong Name: oem14.inf:Intel.Mfg.NT.6.1:iSNBM0:8.15.10.2353:pci\ven_8086&dev_0116&subsys_049b1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps:
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
Display Memory: 1428 MB
Dedicated Memory: 64 MB
Shared Memory: 1364 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL 1907FP
Monitor Id: DEL4015
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: DVI
Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.2353 (English)
Driver Version: 8.15.10.2353
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2011 02:57:06, 575488 bytes
WHQL Logo'd:Yes
WHQLDateStamp:
DeviceIdentifier:{D7B78E66-4256-11CF-A97A-9124A9C2C535}
VendorID:0x8086
DeviceID:0x0116
SubSysID:0x049B1028
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RankOfDriver:00E60001
VideoAccel:ModeMPEG2_AModeMPEG2_CModeWMV9_CModeVC1_C
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(YUY2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(UYVY,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(YV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(NV12,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
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{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC1,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC2,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC3,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC3,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC3,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}:Format(In/Out)=(IMC4,YUY2)Frames(Prev/Fwd/Back)=(0, 0,1)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:Format(In/Out)=(IMC4,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lendDeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:Format(In/Out)=(IMC4,YUY2)Frames(Prev/Fwd/Back)=(0, 0,0)Caps=VideoProcess_YUV2RGBVideoProcess_StretchXVideoProcess_StretchYVideoProcess_AlphaB lend
D3D9Overlay:Supported
DXVA-HD:Supported
DDrawStatus:Enabled
D3DStatus:Enabled
AGPStatus:Enabled

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this happens when i sign in
could anyone help me?

Shimisms was the subcription operating successfully on your computer previously or is this the first time you have tried to activate it?

Error installing Photoshop CS5 Extended on Win 8.1

Here is the error message: "WARNING: DW036: Payload cannot be installed due to dependent operation failure"
HELP! Brand new HP machine, 64 bit, 8 gb ram, i5

As I have successfully installed Photoshop 6.0, CS2, CS3, CS4, CS5, CS6, and CC on Windows 8.1, I can say "it's doable".
I normally disable UAC entirely on my Windows systems, so that may make a difference, but assuming you don't want to do that, do you find any better results if you run the Photoshop installer "As Administrator"?
-Noel

Installation errors for Photoshop Creative Suite 4

I did not have success with any solutions suggested for this installation problem. Microsoft has since sent me a message telling me that this application is not compatible with my new computer (Toshiba running Windows 7). It ran just fine on my HP (running Vista). I tried using the Troubleshooting application to see if changing settings on my computer would help - it did not. That is when I submitted the problem to Microsoft and got the response that it is not compatible with my computer. Uggg! Lotta money to spend on an application that becomes obsolete!

My apologies. Speaking out of frustration. I am a fairly good user, but technically, obviously lack some skills to appropriately find my way around this problem.
Here's as much information that I have:
My old computer was an HP Pavillion running Vista OS that I originally ran Adobe Photoshop Creative Suites 4 on with no issues.
I purchased a new computer last month - Toshiba Satellite S70-ABT3N22 Laptop
Processor is Intell Core i5-4200M Processor (3M Cache, up to 3.10GHz) with Intel Turbo Boost Technology 2.0
Microsoft Operating Windows 7 Professional (64-bit) with recovery media for Windows 8.1 Pro
Memory is 12GB DDR3L 1600MHz SDRAM (8GB + 4GB)
Hard Disk Drive 1TB (5400 rpm, Serial ATA)
Graphics Controller - Integrated Graphics
Display 17.3" diagonal widescreen HD+ (1600x900) TrueBrite LED Backlit display
Wireless Lan & Bluetooth - Wi-Fi Wireless networking (802.11b/g/n) (150Mbps)
Microsoft Office Software Office Home & Business 2013
Anti-Virus Software: Norton Internet Security 2013
1. When I first tried to install Photoshop, I got the error that stopped on RGB settings.
I then ran Adobe Support Advisor diagnostic and got this message:
I then tried the solution that was recommended - going into the color folder and removing the files, transfer them to a folder that I created on my desktop. However, the files would not cut, since they were in use. They then recommended another solution - go into another folder, remove those files and try again. However, when I went to look for that folder, it did not exist.
This is when I went to the forum and asked if anyone had a solution.
Compatibility mode was suggested. I got further information on this and went through the process, launching the application Compatibility Mode. It asked me what system I had previously used to run Photoshop. I entered Vista. It reset my computer to be compatible with those settings and again I tried to install Photoshop. The installation stalled at the RGB.
I went back and tried Vista Service Pack 1, same result, Then Vista Service Pack 2, same result, then hit I don't know. Same result. That's when I hit the send to Microsoft for further help and solutions.
That is when I got the message back from Microsoft that this Photoshop application was not compatible with this Windows 7 Operating system.
I hope this isn't too much, but it's what I have and hopefully I haven't offended anyone overmuch with my previous rant.
Thank you for your help and willingness to look into these matters for everyone.

Error 15. Installation error while downloading CS5 apps from creative cloud subscription.

Help. I have tried everything (Troubleshooting). I keep getting installation fails. Error 15. I have a imac computer that is running mountain lion.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-SPECIAL FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Installation error with Photoshop CC 2014

I'm having a problem installing Photoshop CC 2014 on my Windows 7 64bit pc. I am using the CC panel to install the software and it indicates it is installed, but when I open the software after I get past the splash screen I get a popup saying Photoshop CC has stopped working and my only option is to close it and try again. I have tried uninstalling the software via Windows control panel and reinstalling via the CC panel after a reboot, but to no avail. Any ideas ?

Hi MMSmyth,
Please use the CC Cleaner tool ( Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 ) to remove the software completely.
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing from CC and check.
Regards,
Rave

When i try tot reinstall Adobe Indesign CS5 the following message appears:Exit Code: 7 - 1 fatal error(s), 5 error(s), 0 warning(s) ERROR: Found payload conflicts and errors: ERROR: - Adobe Photoshop CS5 Core depends on AdobeColorPhotoshop CS5 to be inst

I work with a macmini server:
Macmini 6,2
Intel Core i7
2,3 GHz
Os X 10.9.2

First, clear your computer of the Adobe software previously installed with Adobe Cleaner Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then download a clean copy of the software here:
Other downloads

Installation error with Photoshop CS6

Too late - I already dragged the beta version of CS6 into the trash. Now I am getting the "conflicting" prerelease message when trying to install the full version on my Mac. How can i reslove this and complete my installation?
Thanks F.

Hi Thames River Greenery,
Use the Adobe Cleaner Tool to erase the traces of Beta Version use the link which Manish_1988 Provided you.
www.adobe.com/support/contact/cscleanertool.html
If Cleaner Tool does not help. Try the below solution.
Navigate to Libray/Application Support/Adobe
You will find a Folder named caps move it to Desktop (Cut and Paste caps folder on Desktop or you can Rename the folder to caps.old).
Try installing the software.
NOTE: If you are on MAC Lion, to find Library, Open Finder Click on Go menu > Go To Folder and Type in /Library and click on OK you will find Library Folder.

Photoshop CS5 32 Bit Installation Errors, Windows 7 Ultimate

Today I did a second install of Photoshop CS5, in a 32 bit Windows 7 virtual machine that is otherwise in fine health (up to date, yada yada).
The Photoshop installer package I had used prior to do a perfectly successful installation on my x64 Windows 7 system didn't have quite as good luck on my 32 bit system... It wouldn't do a default install at all, and even when I disabled UAC and configured all the options disabled (no need for 'em for my testing), it still emitted some errors - though in the latter case it actually completed the Photoshop installation and I was able to run Photoshop.
Note that after the first failure I disabled UAC. All installs done from an administrator account, though I did not run the installer as administrator while UAC was on.
This is not a big deal - what I needed to test with did finally get installed, but I thought Chris or someone at Adobe might like to know what the installer barfed on. Here's what it reported:
First install, failed utterly:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 10 fatal error(s), 23 error(s), 6 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 6 Failed to add Font 'C:\Windows\Fonts\ACaslonPro-Bold.otf'. Error: 2
ERROR: 6 Command ARKFontCommand failed.
ERROR: 6 Failed to remove Font 'C:\Windows\Fonts\ACaslonPro-Bold.otf'. Error: 2
ERROR: 6 Error rolling back command ARKFontCommand
ERROR: 6 Failed to add Font 'C:\Windows\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Command ARKFontCommand failed.
ERROR: 6 Failed to remove Font 'C:\Windows\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Error rolling back command ARKFontCommand
ERROR: Payload {1D809D80-28A4-11DF-A816-0024E8692489} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F}' from zip file 'E:\payloads\AdobeCSXSExtensions2-mul\Assets2_1.zip'. Error 8 Not enough storage is available to process this command.
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{56540320-C921-1029-83D9-FE864D1FC1DF}' from zip file 'E:\payloads\AdobeReviewPanel2-mul\Assets2_1.zip'. Error 8 Not enough storage is available to process this command.
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{AE9B837F-D135-42FC-BE03-33545B5DCBDC}' from zip file 'E:\payloads\AdobeWinSoftLinguisticsPluginAll\Assets2_1.zip'. Error 8 Not enough storage is available to process this command.
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{39CB2E53-5326-4939-8B5A-0402C6EFBFE3}' from zip file 'E:\payloads\AdobeColorCommonSetCMYK3-mul\Assets2_1.zip'. Error 8 Not enough storage is available to process this command.
FATAL ERROR: 1 sqlite step: (21) SQL logic error or missing database
FATAL ERROR: 1 sqlite finalize: (13) database or disk is full
FATAL ERROR: 1 CreateUninstallDataBase failed on command ARKMoveFileCommand
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{6C7D437A-D2E9-4FE9-A4D9-A6329860835C}' from zip file 'E:\payloads\AdobeLinguisticsAll\Assets2_1.zip'. Error 8 Not enough storage is available to process this command.
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{0D067D13-C3D7-4EA6-B346-740CD91FD547}' from zip file 'E:\payloads\AdobeBridge4-mul\Assets1_1.zip'. Error 8 Not enough storage is available to process this command.
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}' from zip file 'E:\payloads\AdobePhotoshop12-Core\Assets1_1.zip'. Error 8 Not enough storage is available to process this command.
Last install, with no options selected (including, notably, deselection of the fonts):
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 8 error(s), 6 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: OS requirements not met for {E39A5ABD-516B-46F9-A042-694BBA6A4E08}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {E995AC53-954A-48D2-A861-613B8D42A9BE}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
ERROR: 6 Failed to add Font 'C:\Windows\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Command ARKFontCommand failed.
ERROR: 6 Failed to remove Font 'C:\Windows\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Error rolling back command ARKFontCommand
ERROR: Payload {1D809D80-28A4-11DF-A816-0024E8692489} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
FATAL ERROR: Cannot create extract assets at 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}' from zip file 'C:\TEMP\Photoshop\Install\Adobe CS5\payloads\AdobeXMPPanelsAll\Assets2_1.zip'. Error 8 Not enough storage is available to process this command.
-Noel

This is for people who might find this thread via a search:
The errors I reported above (e.g., those with the .otf fonts) are related to the configuration of the "3 gigabyte address space" option, invoked by the switch /3GB in boot.ini (XP) or bcdedit /set increaseuserva 3072 (Windows 7 and Vista), which is what I was experimenting with when doing this installation.
I dropped back to the default 2 GB setting (bcdedit /set increaseuserva 2048) and tried a reinstall to confirm, and indeed the install went through smoothly.
Trying to increase your address space in a Windows 32 bit operating system through tweaking has known downsides; consider moving up to an x64 operating system instead to be able to access more RAM.
-Noel

Error in installing Photoshop CS5 extended.

I'm trying to install Photoshop CS5 Extended on my laptop (win 7 64 bit), and I always get a installation error.
The error is "There were problems with your installation. Some required components may have failed to install. This could impact the functionality of installed applications"
When I click on troubleshooting it says there were 42 errors and 39 warnings =/
Antivirus and Firewall is turned off
Any ideas what the problem could be?

I'm having the same problem,here are the error code..
Please Help
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 45 error(s), 41 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Payload {1D830E80-28A4-11DF-A025-0024E8692489} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - PDF Settings CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed

Photoshop CS5 won't install. Exit Code 6 error. Suggestions anyone?

I have recenthloy bought CS5 Master Suite. All programs installed successfully except for the one I need the most, Photoshop. Ihave tried to install it a dozen times now. Soft boot, new user, desktop folder, piece by piece, etc. FAIL. I was online with Adobe support for almost 3 hours. Fail. Any suggestions PLEASE?
(0.0115909 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 1 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 2725 Unable to copy file from "/tmp/.tempdirfVdkONLv/Assets1/Application/Presets/Duotones/Duotones/PANTONE(R) Duotones/327 aqua (50%) bl 4.ADO" to "/Users/micheledurant/Desktop/Photoshop CS5/Adobe Photoshop CS5/Presets/Duotones/Duotones/PANTONE(R) Duotones/327 aqua (50%) bl 4.ADO" Error 0
ERROR: 2725 Command ARKCopyFileCommand failed.
ERROR: Payload {3E7A8DA8-0298-42F2-B927-4DB00E2F8FEE} has an action "repair" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 6 - Silent workflow completed with errors

Puzzled Michele wrote:
-------------------------------------- Summary --------------------------------------
…ERROR: 2725 Unable to copy file from "/tmp/.tempdirfVdkONLv/Assets1/Application/Presets/Duotones/Duotones/ PANTONE(R) Duotones/327 aqua (50%) bl 4.ADO" to "/Users/micheledurant/Desktop/Photoshop CS5/Adobe Photoshop CS5/…
… [emphasis mine]
That there is a clear indication you're attempting to install to the wrong location.
Don't do that!
All Adobe applications need to be installed in the ROOT LEVEL Applications folder, not buried somewhere in your desktop or your User folder.
It's a disgrace that Adobe support was not able to tell you that right off the bat.
The Root Level is what comes immediately after the name of your hard disk. The Applications folder there is the default install location for ALL applications.
In my personal opinion, it borders on criminal negligence that the blokes in the installer team even give the user an option to install in locations other than the applications folder. If it's not a criminal act, it's—at best—a monumental stupidity.
Wo Tai Lao Le
我太老了

Photoshop CS5 install error

Hey i have downloaded the trial version of photoshop cs5 extended
im running a windows 7 64bit system
When i press install i get stuck at 15% and then i get the following errors
im also running it as admin but i still get the problem somehow
ive also tried the Adobe support advisor and tried everything but still nothing...
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 53 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-sv_SE: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 Swedish Language Pack_x64_AdobePhotoshop12-sv_SE_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
Any help would be appreciated

I searched for the GUID from what appears to be the key message: "OS Requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}"
I found a lot of people reporting that one. Several claimed to have gotten through it after working through this page:
http://kb2.adobe.com/cps/829/cpsid_82942.html
At least one person said that creating another user account on the computer cleared up the problem, and others have said that either running the installer as administrator or temporarily turning UAC all the way down have helped.
Good luck.
-Noel

Installation errors on Photoshop CS5

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