Installation failed again. Link says unable to extract to temp directory, contact support (EX11)...??

Hello! I am trying to install a trial version of InDesign.

Teeenaj it means that your current user account is unable to write to the Temp directory or that there is insufficient disk space.

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  • While trying to download indesign i get a message " installation failed" then i click the learn more then it says unable to extract to temp directory , please contact customer support (EX11)

    While trying to download indesign i get a message " installation failed" then i click the learn more then it says unable to extract to temp directory , please contact customer support (EX11)

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  • Unable to extract to temp Directory

    Hi there
    I tried installing a trial version of InDesign and I keep getting an error message that says "Unable to extract to temp Directory. Please contact customer support (EX11).
    Has anyone else encountered this issue?
    Than ks

    try using this link, Adobe CC 2014 Direct Download Links – Creative Cloud 2014 Release | ProDesignTools

  • Installation failed: Unable to extract to temp directory. EX11

    Hi there,
    Today I decided to upgrade from ADOBE CS4 toa CC subscription. I am on PC, running WINDOWS 7. My main design computer is 64-bit, my laptop runs 32 bit WINDOWS. I downloaded the app manager and selected apps without problems on my main computer - but as I am trying to install on my Fujitsu Lifebook T900 laptop computer (running 32-bit Windows 7) - I get download problems - so far both Photoshop and Indesign have failed to install. Bridge updated sucessfully.
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    Hi Helma,
    Please follow the below steps:
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    2) Click on start button and right click on Properties.
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    5) Click Ok and Apply, once done launch Adobe creative cloud and then try to install Indesign once again.
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  • I keep getting error message: unable to extract to temp directory when downloading InDesign from Creative Cloud

    I have Windows 7 32-bit Am trying to download InDesign from Creative Cloud desktop version and I keep getting the error message "Installation failed, Unable to extract to temp directory. Please contact customer support. (EX11)
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  • Unable to Extract to Temp Directory (EX11 error for InDesign CC)

    Good Afternoon,
    I purchased the annual subscription for the creative cloud suite, for use on my Windows 7 PC.  All programs downloaded and installed just fine, with the exception of InDesign.  I receive the error "Installation failed - unable to extract to temp directory.  Please contact customer support (EX11)."
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    I resolve this error by searching through other forums.
    Apparently there is a bug where if your Windows account name is longer than 12 characters, you are unable to install InDesign.  My administrator account name is 13 characters.  I created a second administrator account, with the name "test" and I was able to then install InDesign without any issue.
    I hope that others who have the same issue I did find this to be helpful.

  • Received the error when updating to inDesign 2014 "Unable to extract to temp directory."  c

    Received the error when updating to inDesign 2014 "Unable to extract to temp directory."  Anyone have a fix for this?

    Tjshannonhigg you will want to ensure that the User account you are logged into has proper access to the temp directory and that there is sufficient disk space available.

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  • INSTALLING IN DESIGN - installation failed

    Hello,
    I'm trying to install the In Design, but the installation failed. Appears this message:
    THE INSTALLATION FAILED.
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    Please tell me something about this matter,
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    I've moved your question to the Downloading, Installing and Setting Up forum where there are members of Adobe staff monitoring this sort of question, but I suspect this is a problem with not having write permission on the folder.

  • Creative Cloud Indesign Download - Extracting Temp Directory

    I am trying to install the Creative Cloud version of InDesign and it says my download cannot be completed because it's unable to extract the temp directory. Can you help?

    You are running out of disk space or whatever. Impossible to tell based on your vague information. refer to this for some guidance:
    Installation Preparations
    Mylenium

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