Installation failed in Mac air
I have downloaded mountain lion and try to install in my Macbook air (bought last year, with lion). But after several minute, it ends up with the warning that I need to shut down and reboot, after reboot, the same message! After trying several times, I am tied and try to use the the original U disk to recover to previous OS but it still shows the same warning....
I installed the 10.8 in my iMac which was bought in 2008 and succeed! Can anyone help? Thank!
I would try resetting the PRAM by restarting your computer while simultaneously holding down the Command-Option-P-R keys until the computer restarts a second time. That may solve it.
Hope this helps
Similar Messages
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Native application installer fails on Mac 10.5.8 every other time
Hello,
I have a native AIR 2.0 application with a native installer which I silently install as a part of a bigger package.
On Mac, I have a DMG which contains the native installer app and a shell script which copies the native installer app into a temporary folder, and then invokes it passing "-silent" option.
For some reasons the native installer fails every other time, i.e. if I install the app and then move it to trash and then try to re-install, the installer fails.
However if I try re-installing once again, installation succeeds. I can consistently reproduce this problem.
This seems to happen only on Mac OS 10.5.8. On 10.6.0 and above everything seems to work fine.
What can be the reason for such inconsistent behavior?
OS version is Mac OS 10.5.8, CPU: 2.8GHz Intel Core Duo
Below is the log for the cases when the installer fails:
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Application signature verified
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Unpackaging/validation complete
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception ArgumentError: Error #2004" errorID=2004]
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Application Installer end with exit code 7
Thanks in advanceChris, thank you for your answer.
The only argument I pass into the installer command line is "-silent", i.e. the command line looks like
"/tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline" -silent
I've noticed that the installer fails only if it's called from a wrapper package. If I invoke the above command line directly from Terminal, the installer consistently succeeds.
Here is the full log for the case when installer fails:
Nov 15 11:21:21 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Bootstrapper begin (Mac:version (null))
Nov 15 11:21:21 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Installed runtime located (2.5.0.16600)
Nov 15 11:21:21 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Launching application installer: "AIR Application Installer" -silent /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline
Nov 15 11:21:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Application Installer begin with version 2.5.0.16600 on Mac OS 10.5.8 x86
Nov 15 11:21:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Commandline is: -silent "/tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline"
Nov 15 11:21:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Installed runtime (2.5.0.16600) located at /Library/Frameworks/Adobe AIR.framework
Nov 15 11:21:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Validating app in folder /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline/Contents/Resources
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Application signature verified
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Unpackaging/validation complete
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception ArgumentError: Error #2004" errorID=2004]
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Application Installer end with exit code 7
Nov 15 11:21:23 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Application installer failure (7)
Nov 15 11:21:23 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Bootstrapper failure (7)^M
And here is the log for a successful attempt:
Nov 15 11:25:19 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Bootstrapper begin (Mac:version (null))
Nov 15 11:25:19 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Installed runtime located (2.5.0.16600)
Nov 15 11:25:19 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Launching application installer: "AIR Application Installer" -silent /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Application Installer begin with version 2.5.0.16600 on Mac OS 10.5.8 x86
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Commandline is: -silent "/tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline"
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Installed runtime (2.5.0.16600) located at /Library/Frameworks/Adobe AIR.framework
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Validating app in folder /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline/Contents/Resources
Nov 15 11:25:21 iMac-3 /usr/sbin/ocspd[37158]: starting
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Application signature verified
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Unpackaging/validation complete
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: No app located for appID 'com.pixelnovel.TimelineProjectManager' and pubID ''
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Starting silent app installation to /Applications. Installing app com.pixelnovel.TimelineProjectManager version 0.0.4 using the source file at file:///tmp/PixelNovel/Install%20Timeline.app/Contents/Resources/Timeline
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel /Applications/Timeline.app
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Subprocess chown succeeded
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Launching subprocess with commandline /bin/chmod -R ugo+rx /Applications/Timeline.app
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Subprocess chmod succeeded
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Application Installer end with exit code 0
Nov 15 11:25:22 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Application installer success
Nov 15 11:25:22 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Bootstrapper success^M
I will also send you a link to the DMG file that reproduces the error as a private message - ma be this will help.
Thank you,
Anatoly -
Adobe CS2 installation failed on macbook air
I am trying to install Adobe Photoshop CS2 on Macbook air, but when the installation goes the half way, system generates a message, "installation failed, please contact the manufacturer". Could you please help me to resolve the issue. thank you
Assuming it is not an OS compatibility issue (which it may well be), you would not be able to activate it anyway. The activation servers for CS2 and earlier are dead and gone.
See the page in the link below. Follow the directions carefully. And see if that works for you.
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
--OB -
Customized Acrobat 11 installer fails on Mac OS 10.8.2
We created a customized installer for Acrobat 11 using the Adobe Customization Wizard for Macintosh. The resulting .pkg installer installed successfully on three Macs (two on 10.8.2 and one on 10.7.5) but the installer fails on the fourth machine, which is running 10.8.2. It appears that Acrobat installs into the Applications folder, but when I try to run it, a prompt pops up to register with an Adobe ID. This shouldn't be happening, given the settings for the installer:
•Accept End User License Agreement
•Disable Registration
•Grant Offline Exception (we have a volume serial number)
The three machines that we ran the installer successfully on have had no problems...Acrobat launches without any request for registration.
The console logs show the following info for the last two times we have tried to run the installer...
10/24/12 14:52:36:952 | [INFO] | | | | | | | AAM URI protocol handler registered.
10/24/12 14:52:37:040 | [ERROR] | | | | | | | AAM URI: Error in deleting file /Applications/Adobe Application Manager. Error = Error Domain=NSCocoaErrorDomain Code=4 "“Adobe Application Manager” couldn’t be removed." UserInfo=0x1834a60 {NSUnderlyingError=0x1834970 "The operation couldn’t be completed. No such file or directory", NSFilePath=/Applications/Adobe Application Manager, NSUserStringVariant=(
Remove
10/24/12 14:52:37:040 | [INFO] | | | | | | | AAM URI Handler: Could not get env var DISABLE_CCM_DESKTOPSHORTCUT
10/24/12 14:52:37:055 | [INFO] | | | | | | | Adobe Application Manager shortcut created at /Applications/
10/24/12 15:36:11:867 | [INFO] | | | | | | | AAM URI protocol handler registered.
10/24/12 15:36:11:867 | [INFO] | | | | | | | AAM URI: Adobe Application Manager shortcut deleted from /Applications.
10/24/12 15:36:11:867 | [INFO] | | | | | | | AAM URI Handler: Could not get env var DISABLE_CCM_DESKTOPSHORTCUT
10/24/12 15:36:11:886 | [INFO] | | | | | | | Adobe Application Manager shortcut created at /Applications/
Any suggestions what the problem could be or what the fix is? Running the standard installer is not an ideal solution, since we intend to push Acrobat 11 out to over 300 machines.Only the install.log and PDApp.log are present. Output below.
Here's the install.log...
Oct 25 23:21:55 ccgrpimac Installer[254]: @(#)PROGRAM:Install PROJECT:Install-735
Oct 25 23:21:55 ccgrpimac Installer[254]: @(#)PROGRAM:Installer PROJECT:Installer-614
Oct 25 23:21:55 ccgrpimac Installer[254]: Hardware: iMac12,1 @ 2.50 GHz (x 4), 4096 MB RAM
Oct 25 23:21:55 ccgrpimac Installer[254]: Running OS Build: Mac OS X 10.8.2 (12C60)
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: TMPDIR=/var/folders/_j/pvh_tv0566b6kdk5y9c1ypcm0000gn/T/
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: SHELL=/bin/bash
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: HOME=/Users/ccadmin
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: USER=ccadmin
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: LOGNAME=ccadmin
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: SSH_AUTH_SOCK=/tmp/launch-evenG8/Listeners
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: Apple_Ubiquity_Message=/tmp/launch-jJEDE2/Apple_Ubiquity_Message
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: Apple_PubSub_Socket_Render=/tmp/launch-a7dhrX/Render
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: COMMAND_MODE=unix2003
Oct 25 23:21:55 ccgrpimac Installer[254]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Oct 25 23:21:55 ccgrpimac Installer[254]: Adobe Acrobat XI Pro Installation Log
Oct 25 23:21:55 ccgrpimac Installer[254]: Opened from: /Users/ccadmin/Desktop/Acrobat 11.pkg
Oct 25 23:21:55 ccgrpimac Installer[254]: Product archive /Users/ccadmin/Desktop/Acrobat 11.pkg trustLevel=100
Oct 25 23:21:57 ccgrpimac Installer[254]: JS: 10.6 or higher:1
Oct 25 23:22:35 ccgrpimac Installer[254]: InstallerStatusNotifications plugin loaded
Oct 25 23:22:48 ccgrpimac runner[268]: Administrator authorization granted.
Oct 25 23:22:48 ccgrpimac Installer[254]: ================================================================================
Oct 25 23:22:48 ccgrpimac Installer[254]: User picked Standard Install
Oct 25 23:22:48 ccgrpimac Installer[254]: Choices selected for installation:
Oct 25 23:22:48 ccgrpimac Installer[254]: Install: " Adobe Acrobat XI Pro "
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#acrobatpreinstall.pkg : com.adobe.acrobat.11.viewer.preinstall.pkg.MUI : 11.0.0
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#AdobeApplicationManager.pkg : com.adobe.PDApp.AdobeApplicationManager.installer.pkg : 1
Oct 25 23:22:48 ccgrpimac Installer[254]: Install: "Application" at path "//Applications/Adobe Acrobat XI Pro"
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#application.pkg : com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0
Oct 25 23:22:48 ccgrpimac Installer[254]: Install: "Browser Plug-In"
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#browserPlugin.pkg : com.adobe.acrobat.11.viewer.browser.pkg.MUI : 11.0.0
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#support.pkg : com.adobe.acrobat.11.viewer.appsupport.pkg.MUI : 11.0.0
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#automator.pkg : com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Oct 25 23:22:48 ccgrpimac Installer[254]: Acrobat 11.pkg#pdfservices.pkg : com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Oct 25 23:22:48 ccgrpimac Installer[254]: ================================================================================
Oct 25 23:22:48 ccgrpimac Installer[254]: It took 0.00 seconds to summarize the package selections.
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#acrobatpreinstall.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#AdobeApplicationManager.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#application.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#browserPlugin.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#support.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#automator.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#pdfservices.pkg
Oct 25 23:22:48 ccgrpimac Installer[254]: Set authorization level to root for session
Oct 25 23:22:48 ccgrpimac Installer[254]: Will use PK session
Oct 25 23:22:48 ccgrpimac Installer[254]: Starting installation:
Oct 25 23:22:48 ccgrpimac Installer[254]: Configuring volume "SO HD"
Oct 25 23:22:48 ccgrpimac Installer[254]: Preparing disk for local booted install.
Oct 25 23:22:48 ccgrpimac Installer[254]: Free space on "SO HD": 420.03 GB (420027744256 bytes).
Oct 25 23:22:48 ccgrpimac Installer[254]: Create temporary directory "/var/folders/_j/pvh_tv0566b6kdk5y9c1ypcm0000gn/T//Install.254UXi1ZN"
Oct 25 23:22:48 ccgrpimac Installer[254]: IFPKInstallElement (7 packages)
Oct 25 23:22:48 ccgrpimac Installer[254]: Using authorization level of root for IFPKInstallElement
Oct 25 23:22:48 ccgrpimac installd[271]: installd: Starting
Oct 25 23:22:48 ccgrpimac installd[271]: installd: uid=0, euid=0
Oct 25 23:22:48 ccgrpimac installd[271]: PackageKit: ----- Begin install -----
Oct 25 23:22:48 ccgrpimac installd[271]: PackageKit: request=PKInstallRequest <7 packages, destination=/>
Oct 25 23:22:48 ccgrpimac installd[271]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#acrobatpreinstall.pkg>",
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#AdobeApplicationManager.pkg>",
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#application.pkg>",
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#browserPlugin.pkg>",
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#support.pkg>",
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#automator.pkg>",
"PKLeopardPackage <file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#pdfservices.pkg>"
Oct 25 23:22:49 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#acrobatpreinstall.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/tmp, uid=0)
Oct 25 23:22:50 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#AdobeApplicationManager.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root, uid=0)
Oct 25 23:22:55 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications/Adobe Acrobat XI Pro, uid=0)
Oct 25 23:23:09 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Internet Plug-Ins, uid=0)
Oct 25 23:23:09 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Application Support, uid=0)
Oct 25 23:23:11 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Automator, uid=0)
Oct 25 23:23:11 ccgrpimac installd[271]: PackageKit: Extracting file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/PDF Services, uid=0)
Oct 25 23:23:11 ccgrpimac installd[271]: PackageKit: prevent user idle system sleep
Oct 25 23:23:11 ccgrpimac installd[271]: PackageKit: suspending backupd
Oct 25 23:23:11 ccgrpimac installd[271]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.acrobat.11.viewer.preinstall.pkg.M UI.latagD
Oct 25 23:23:11 ccgrpimac install_monitor[276]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Oct 25 23:23:13 ccgrpimac installd[271]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.eRNiiE
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.eRNiiE
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: AAMInstaller: Checking for ignore AAM.
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: AAMInstaller: ignore_aam return code 1.
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: Starting Installer...
Oct 25 23:23:13 ccgrpimac installd[271]: ./preinstall: In Silent mode.
Oct 25 23:23:44 ccgrpimac installd[271]: ./preinstall: Installation successful.
Oct 25 23:23:44 ccgrpimac installd[271]: ./preinstall: Exiting Installer with Code: 0
Oct 25 23:23:45 ccgrpimac installd[271]: ./preinstall: AAMInstaller: Exit status: 0
Oct 25 23:23:45 ccgrpimac installd[271]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log
Oct 25 23:23:45 ccgrpimac installd[271]: ./preinstall: AAMInstaller: AAM Install Success.
Oct 25 23:23:45 ccgrpimac installd[271]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................
Oct 25 23:23:45 ccgrpimac installd[271]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.JbZh Tu
Oct 25 23:23:45 ccgrpimac installd[271]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (3 items) to /
Oct 25 23:23:45 ccgrpimac installd[271]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.eRNiiE
Oct 25 23:23:45 ccgrpimac installd[271]: ./postinstall: AAMInstaller: POST AAM INSTALL....................
Oct 25 23:23:45 ccgrpimac installd[271]: ./postinstall: AAMInstaller: END OF POST AAM INSTALL....................
Oct 25 23:23:45 ccgrpimac installd[271]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.JbZh Tu
Oct 25 23:23:46 ccgrpimac installd[271]: ./postinstall: AcroInstallLocaleID=MUI added in AcroLocale.plist of Adobe Acrobat Pro.app/Contents
Oct 25 23:23:48 ccgrpimac installd[271]: ./postinstall: Replacing the hive AdobePDFSettings of /Library/Preferences/com.adobe.PDFAdminSettings.plist with that of /private/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.JbZh Tu/Resources/com.adobe.PDFAdminSettings.plist
Oct 25 23:23:48 ccgrpimac installd[271]: ./postinstall: Error in converting the plist /Library/Preferences/com.adobe.PDFAdminSettings.plist to xml1 format
Oct 25 23:23:48 ccgrpimac installd[271]: ./postinstall: Could not install PDFAdminSettings
Oct 25 23:23:48 ccgrpimac install_monitor[276]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Oct 25 23:23:48 ccgrpimac installd[271]: PackageKit: releasing backupd
Oct 25 23:23:48 ccgrpimac installd[271]: PackageKit: allow user idle system sleep
Oct 25 23:23:48 ccgrpimac installd[271]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Acrobat 11.pkg”." UserInfo=0x7f81f95dcd80 {NSFilePath=./postinstall, NSURL=file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Acrobat 11.pkg”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAcrobat 11.pkg\U201d.";
NSURL = "file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#application.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.11.viewer.app.pkg.MUI";
Oct 25 23:23:48 ccgrpimac Installer[254]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Acrobat 11.pkg”." UserInfo=0x7f97f1a22e50 {NSFilePath=./postinstall, NSURL=file://localhost/Users/ccadmin/Desktop/Acrobat%2011.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Acrobat 11.pkg”.}
Oct 25 23:23:49 ccgrpimac Installer[254]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Oct 25 23:23:49 ccgrpimac Installer[254]: IFDInstallController F1E0D900 state = 7
Oct 25 23:23:49 ccgrpimac Installer[254]: Displaying 'Install Failed' UI.
Oct 25 23:23:49 ccgrpimac Installer[254]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
And the PDApp.log...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Build Version - 6.2.127.0
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Logging Level verbosity Set to 4
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Start: AAM Deployment Validation checks... Install workflow
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Detect should we ignore AAM
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 283. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 279. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 278. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 277. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 276. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 271. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 258. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 253. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 199. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 194. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 193. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 186. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 138. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 137. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 134. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 124. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 121. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 106. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 100. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 98. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 94. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 88. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 87. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 86. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 73. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 67. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 65. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 63. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 60. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 59. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 57. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 55. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 54. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 52. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 51. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 46. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 45. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 41. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 40. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 38. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 37. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 34. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 33. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 22. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 21. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 20. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 19. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 18. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 17. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 16. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 15. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 14. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 12. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 11. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 1. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [ERROR] PIM - Failed to get command line args for pid 0. Errorno (22). error msg -- Invalid argument
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Should_Ignore_AAM -1. AAM Installation not ignored..
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Starting Deployment Validation checks...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check System validity Status ...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Checking minimum OS version ...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - System OS Version - major = 10, minor = 8, bugFix = 2
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check Boot volume is casesensitive ...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check Required system files and folders exits ...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager is running...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (RIBS) is running ...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check Another Adobe installer (Bootstrapper) is running ...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check Adobe Application Manager SYNC is happening...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - Check and close Adobe Application Manager notifiers...
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - AAM Deployment Validation checks PASSED.
Thu Oct 25 23:23:13 2012 [INFO] PIM-AAMDeploymentValidation - End: AAM Deployment Validation checks...
Thu Oct 25 23:23:13 2012 [INFO] Setup - Build Version - 6.2.112.0
Thu Oct 25 23:23:13 2012 [INFO] Setup - Logging Level verbosity Set to 4
Thu Oct 25 23:23:13 2012 [INFO] Setup - TimeLog: Bootstrapper Start
Thu Oct 25 23:23:13 2012 [INFO] Setup - Launch Path set to /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE
Thu Oct 25 23:23:13 2012 [INFO] Setup - Found 7 packages in setup manifest
Thu Oct 25 23:23:13 2012 [INFO] PIM - Build Version - 6.2.112.0
Thu Oct 25 23:23:13 2012 [INFO] PIM - Logging Level verbosity Set to 4
Thu Oct 25 23:23:13 2012 [INFO] PIM - Build Version - 6.2.112.0
Thu Oct 25 23:23:13 2012 [INFO] PIM - Logging Level verbosity Set to 4
Thu Oct 25 23:23:13 2012 [INFO] PIM - CREATE PIM Instance ...
Thu Oct 25 23:23:13 2012 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Thu Oct 25 23:23:13 2012 [INFO] PIM - SUCCESS Created Tables.
Thu Oct 25 23:23:13 2012 [INFO] PIM - PIM Database is Up To Date.
Thu Oct 25 23:23:13 2012 [INFO] PIM - Updater Inventory location:/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.ins taller.pkg.eRNiiE/Install.app/Contents/Frameworks/UpdaterInventory.framework/UpdaterInvent ory
Thu Oct 25 23:23:13 2012 [INFO] PIM - Acquired System level ACF lock ...
Thu Oct 25 23:23:14 2012 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 154339516
Thu Oct 25 23:23:14 2012 [INFO] PIM - freeDiskSpace ... 418674765824
Thu Oct 25 23:23:14 2012 [INFO] Setup - TimeLog: Begin Installing
Thu Oct 25 23:23:14 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/core/PDApp.pimx
Thu Oct 25 23:23:14 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/core/PDApp.pimx'
Thu Oct 25 23:23:14 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/core/PDApp.pima'
Thu Oct 25 23:23:14 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:14 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:19 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/core/PDApp.pimx.
Thu Oct 25 23:23:19 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/D6/D6.pimx
Thu Oct 25 23:23:19 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/D6/D6.pimx'
Thu Oct 25 23:23:19 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/D6/D6.pima'
Thu Oct 25 23:23:19 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:19 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:21 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/D6/D6.pimx.
Thu Oct 25 23:23:21 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/DECore/DECore.pimx
Thu Oct 25 23:23:21 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/DECore/DECore.pimx'
Thu Oct 25 23:23:21 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/DECore/DECore.pima'
Thu Oct 25 23:23:21 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:21 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:24 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/DECore/DECore.pimx.
Thu Oct 25 23:23:24 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/DWA/DWA.pimx
Thu Oct 25 23:23:24 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/DWA/DWA.pimx'
Thu Oct 25 23:23:24 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/DWA/DWA.pima'
Thu Oct 25 23:23:24 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:24 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:27 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/DWA/DWA.pimx.
Thu Oct 25 23:23:27 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/P6/P6.pimx
Thu Oct 25 23:23:27 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/P6/P6.pimx'
Thu Oct 25 23:23:27 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/P6/P6.pima'
Thu Oct 25 23:23:27 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:27 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:32 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/P6/P6.pimx.
Thu Oct 25 23:23:32 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/LWA/LWA.pimx
Thu Oct 25 23:23:32 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/LWA/LWA.pimx'
Thu Oct 25 23:23:32 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/LWA/LWA.pima'
Thu Oct 25 23:23:32 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:32 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:37 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/LWA/LWA.pimx.
Thu Oct 25 23:23:37 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/UWA/UWA.pimx
Thu Oct 25 23:23:37 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/UWA/UWA.pimx'
Thu Oct 25 23:23:37 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/UWA/UWA.pima'
Thu Oct 25 23:23:37 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:37 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:41 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/UWA/UWA.pimx.
Thu Oct 25 23:23:41 2012 [INFO] PIM - START installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/CCM/CCM.pimx
Thu Oct 25 23:23:41 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/CCM/CCM.pimx'
Thu Oct 25 23:23:41 2012 [INFO] PIM - Validating package file: '/tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.p kg.eRNiiE/packages/CCM/CCM.pima'
Thu Oct 25 23:23:41 2012 [INFO] PIM - SUCCESS insertPackageUpdateList.
Thu Oct 25 23:23:41 2012 [INFO] PIM - SUCCESS insertAppletRegInfoList.
Thu Oct 25 23:23:44 2012 [INFO] Native-Utils - Launch Process With Task
Thu Oct 25 23:23:44 2012 [INFO] PIM - Successfully executed install modifier at path: '/Applications/Utilities/Adobe Application Manager/CCM/Utilities/AdobeCreativeCloudClient.app/Contents/MacOS/AdobeCreativeCloudClien t'
Thu Oct 25 23:23:44 2012 [INFO] PIM - SUCCESS installPackage at file /tmp/PKInstallSandbox.eLeOQp/Scripts/com.adobe.PDApp.AdobeApplicationManager.installer.pk g.eRNiiE/packages/CCM/CCM.pimx.
Thu Oct 25 23:23:44 2012 [INFO] PIM - NOTE trying to backup ... Source path does not exits. So Success.
Thu Oct 25 23:23:44 2012 [INFO] PIM - Creating symbolic link of /Applications/Utilities/Adobe Application Manager/ to folder /Library/Application Support/Adobe/OOBE/PDApp
Thu Oct 25 23:23:44 2012 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
Thu Oct 25 23:23:44 2012 [INFO] PIM - Return ... SUCCESS _pimCreateOrUpdateAAMInventory
Thu Oct 25 23:23:44 2012 [INFO] Setup - C3P0 Installation Successful.
Thu Oct 25 23:23:44 2012 [INFO] Setup - Deployment File Path not specified, not launching DE.
Thu Oct 25 23:23:44 2012 [INFO] Setup - ================= Exiting Installer with Code: 0 =================
Thu Oct 25 23:23:45 2012 [INFO] PIM - PIMSqlite closeDB status 0
Thu Oct 25 23:23:45 2012 [INFO] PIM - FREE PIM Instance ... -
Installation Failed on Mac for version 11.7
I tried to upgrade to latest version... should have left well enough alone. Flash Player version 11.6 worked just fine. Now I've done a complete uninstall, tried all troubleshooting suggestions on Adobe site, did restarts after each attempt... all with the same results: "Installation failed" error after 7%-13% of installation. I've even tried to reinstall older version, but cannot unzip file to installable format. If I can locate 11.6 that is not archived, I'll just use that one. I've spent the last couple of hours with this and am totally frustrated. I am on a Mac OS X 10.6.8, 2.16 GHz Intel Core 2 Duo, 64 bit.... I need HELP!!!
Hello,
Welcome to Adobe Support
You can uninstall Flash Player completly first. (Flash Player uninstaller : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html)
You can download Adobe Flash Player 11.7 offline installer from here : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
Thanks,
Vikram -
CS2 Installation failed on MacBook Air
I'm new to using this MacBook Air so, can anyone help a girl out?
A friend suggested I download from TechSpot the free CS2, in doing so, this error has occured: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.CS2 is not free. It is made available by Adobe to existing owners of CS2.
CS2 will not run on modern Macs such as yours running the OS X Mavericks operating system. CS2 requires OS X 10.2.8 to 10.3.8 (very old)
Have a look at Photoshop CC (Cloud) or Photoshop Elements 12. -
Report error to admin on installation fail of adobe air setup ?
Hi Guys
Just wanna know if there is anyway to automatiaclly mail to partcular id if the installation of adobe air setup fail on user computer.
Thanks and Regards
MohitNot built-in. You would have to create your own installer for this (which would have to be a platform specific executable).
-
Bundle runtime installer fail in mac os
I made dmg file, which contain air runtime for mac os, my air
application and .airinstall.cfg to include the relative
path.(./myapp.air)
When I double click the air runtime, it installs only air run
time. It doesn’t install my air application simultaneously
.So I have to manually install my application.
But it is working well for XP and some setting. But it
won’t work for Mac os.
pls help me. thanks in advanceHello,
We have received reports of this behaviour, but have been unable to reproduce. To by pass the online installer you can use the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page.
Maria -
Installation fails on Mac Mini (Late '06)
I have a Mac Mini (Late 2006, Macmini1,1, MA608LL/S) OS X with 10.6.8.
On installing OSX Server 10.6, all system reqmt's are met (2GB RAM, freshly formatted 80Gb disk),
but I got error message: "Mac OS X cannot be installed on this computer."
The HD is correctly formatted:
Partition Map Scheme: GUID Partition Table
Mac OS Extended (Journaled)
Any ideas?Hi
I know you may know this but just in case you don't and for the benefit of others these are the tech specs for ML:
http://www.apple.com/osx/specs/
It seems as if your hardware does meet the requirements. However you've neglected to mention what error message (exactly) you see when trying to upgrade.
HTH?
Tony -
Flash Player 9 Installation Fails on Mac OS X
My flash player won't work on my Intel based Mac OS X Tiger
anymore. I've tried to reinstall it several times, and nothing
works. What's the roundabout way of doing it? I am about to
reformat my computer to see if that works, but I'd rather not for
the sake of all the trouble I would have to go through. Please
help. Thanks.It pretends that it has installed properly, then a box
appears at the top of my screen saying:
The page “Macromedia - Flash Player” has content
of MIME type “application/x-shockwave-flash”, but you
don’t have a plug-in installed for this MIME type. A plug-in
should be available on this page:
https://www.macromedia.com/go/getflashplayer.
How do I properly install it? Thanks. -
Installation failed on Mac OS X.6.4
Has anyone been able to get the Illustrator CS5 HTML5 Pack working? I made several attempts to set it up on Mac running OS X.6.4. I moved the folders over as described. I launched Illustrator, but it crashes going through the start-up screen running through plug-ins and extensions.
DaveI might have found the answer. I manually updated Illustrator to 15.0.1. It still didn't work.
However, I had been moving files around using Pathfinder.
http://www.cocoatech.com/
When I used Pathfinder to view contents and move the new AdobeSVGExport.framework folder and tried to start Illlustrator it would crash. If I moved the folder using Finder, it worked!
So, don't use Pathfinder to move hidden files around. I ended up just using Finder to move all files just to be on the safe side, but I did troubleshoot the situation and narrowed it down to only the hidden files moved via Pathfinder that caused the problem. My tipoff was when Pathfinder required me to enter my admin username and password to proceed. -
NI-VISA on Snow Leopard - installation fails
Installation of the GPIB drivers gives a few errors, but the process completes.
NI-VISA (4.5.1 I think) installation fails on Mac OSX 10.6.1 right at the end. I am using the LabVIEW 2009 Evaluation dmg.
NI-VISA Configuration tool quits upon launch.
Message Edited by m-s on 10-25-2009 03:58 AMHello m-s,
Officially we have not announced when Snow Leopard will be fully supported. I understand that it is a very nice operating system and you would like to use it, but because of the system architechture changes, we have not fully tested everything. I recommend going here and clicking on this space indicated in the picture to file a product suggestion. The more of these that come in, the quicker this will be addressed.
ColeR
Field Engineer -
Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air
Hi everybody,
I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
"The installer could not initialize. Download the Adobe Support Advisor."
There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
I've tried this many times, but every time being a failure.
EtreCheck version: 2.1.8 (121)
Report generated 19 de abril de 2015 16:29:58 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 93
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 0:0:38
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicativo (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.2.1 [Click for support]
Safari Extensions: ℹ️
Avast Online Security
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
Destinations:
HD Hayra [Local]
Total size: 499.75 GB
Total number of backups: 3
Oldest backup: 2014-09-04 21:52:41 +0000
Last backup: 2015-01-18 03:21:42 +0000
Size of backup disk: Excellent
Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
31% com.avast.daemon
17% lsregister
5% identityservicesd
3% WindowServer
2% coreservicesd
Top Processes by Memory: ℹ️
147 MB com.avast.daemon
103 MB Spotlight
77 MB Dropbox
73 MB ocspd
60 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
352 MB Free RAM
1.84 GB Active RAM
1.47 GB Inactive RAM
628 MB Wired RAM
1.96 GB Page-ins
12 KB Page-outs
Diagnostics Information: ℹ️
Apr 19, 2015, 04:27:45 PM Self test - passed
Apr 19, 2015, 02:41:40 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resourc e.diag [Click for details]
Apr 17, 2015, 12:00:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].cras h
Apr 16, 2015, 11:59:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
Apr 16, 2015, 11:01:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-23015 5_[redacted].crash
Apr 16, 2015, 09:39:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras hHi Thomas,
Kindly try the below mentioned link.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini -
AIR 2.5.1 sidecar installation failing on Windows 7
My team is attempting to distribute the AIR runtime with our AIR application, and experiencing frequent failures on Windows 7 (64 bit).
The error message is "The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error #0".
I am not seeing this issue on Mac OSX or with previous version of Windows.
This issue is for the sidecar distribution package - I am able to install AIR by itself without incident.
The package is a (zipped) folder to be downloaded from our storefront, containing the application and the most recent sidecar package for Windows distribution (2.5.1.17730).
The typical solution suggested for this type of problem is to scrub your system of any and all AIR files, and reinstall. I have tried this using both Windows Install Clean-up Utilities and CCleaner with no luck. Additionally I have restored the machine I am testing on to factory settings, so no evidence of AIR should exist to begin with.
I am using an admin account, and have tried shutting off UAC.
Curiously I am able to install without a problem from a USB drive or CD! The AIR distribution documentation hints that the sidecar installer is meant to be used with physcial media (CD, DVD, USB, or DMG); is it possible that sidecar installation ONLY works from external devices?
My main concern is NOT getting AIR installed on this particular machine, but releasing our product with the confidence that Windows 7 users will be able to install. Or at the very least, that we can offer a simple solution to users who do need to troubleshoot.
The install log (following) seems to point towards setup.msi being the fail point.
I have also zipped the MSI logs and posted them here, rather than pasting them in the document since there are 3 (long) files.
Any insight would be appreciated - thanks in advance.
[2011-03-10:10:08:21] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-10:10:08:21] Commandline is:
[2011-03-10:10:08:21] No installed runtime detected
[2011-03-10:10:08:21] Found sidecar config file at c:\users\bobafett\desktop\build_win_0_8_3\build_win\resources\.airinstall.cfg
[2011-03-10:10:08:21] Read player/BSB.air from sidecar file.
[2011-03-10:10:08:21] Using c:\users\bobafett\desktop\build_win_0_8_3\build_win\resources\player\BSB.air as input file
[2011-03-10:10:08:21] Invoking Application Installer for combined install
[2011-03-10:10:08:21] Launching subprocess with commandline C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -withRuntime -url file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:21] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-10:10:08:21] Commandline is: -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -withRuntime -url file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:21] No installed runtime detected
[2011-03-10:10:08:21] Unpackaging file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air to C:\Users\BobaFett\AppData\Local\Temp\flaF69B.tmp
[2011-03-10:10:08:31] Application signature verified
[2011-03-10:10:08:31] Unpackaging/validation complete
[2011-03-10:10:08:35] Converting unpackaged application to a native installation package in C:\Users\BobaFett\AppData\Local\Temp\fla2AA6.tmp
[2011-03-10:10:08:36] Native installation package creation succeeded
[2011-03-10:10:08:36] Launching subprocess with commandline C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:36] Relaunching with elevation
[2011-03-10:10:08:38] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-10:10:08:38] Commandline is: -stdio \\.\pipe\AIR_9052_0 -runtime C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:38] No installed runtime detected
[2011-03-10:10:08:38] Unpackaging file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air to C:\Users\BobaFett\AppData\Local\Temp\fla380D.tmp
[2011-03-10:10:08:47] Application signature verified
[2011-03-10:10:08:47] Unpackaging/validation complete
[2011-03-10:10:08:47] Converting unpackaged application to a native installation package in C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp
[2011-03-10:10:08:48] Native installation package creation succeeded
[2011-03-10:10:08:48] Starting silent combined runtime and app install.
Installing runtime version 2.5.1.17730.
Installing app com.fablevision.bsb.BSB version 0.8.3 to C:\Program Files (x86) using the source file at file:///c:/users/bobafett/desktop/build_win_0_8_3/build_win/resources/player/BSB.air
[2011-03-10:10:08:48] Installing msi at C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-10:10:08:50] Installing msi at C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp\setup.msi with guid {683FB515-7AF2-F6FA-6D37-C55E3589129E}
[2011-03-10:10:08:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="110" errorID=0]
[2011-03-10:10:08:50] Rolling back install of C:\Users\BobaFett\AppData\Local\Temp\fla5B09.tmp\setup.msi
[2011-03-10:10:08:50] Rolling back install of C:\Users\BobaFett\Desktop\build_win_0_8_3\build_win\resources\setup.msi
[2011-03-10:10:08:52] Rollback complete
[2011-03-10:10:08:52] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="110" errorID=0]
[2011-03-10:10:08:52] Elevated install failed: error 0 110
[2011-03-10:10:08:53] Application Installer end with exit code 7
[2011-03-10:10:09:20] Application Installer end with exit code 7
[2011-03-10:10:09:20] Subprocess app installer failed (7)
[2011-03-10:10:09:20] Runtime Installer end with exit code 7Hi Jian,
Sorry for the delay.
We're generally a Mac house, so there's only the one Win7 machine that we test on. However we did send the app out for testing, and had similar results on some (but not all) of their Win7 environments.
Where should I send the app? -
Installing software on my Mac Air & MBP - installer wont load
Hi all
I am hoping some one is technically savvy enough to help me trouble shoot this problem. I recently purchased a new digital camera and am trying to install the software disc that came with the camera. I unfortunately need to install the software disc so that it loads the necessary files for me to process the raw digital files that came out of the camera so using things like iphoto etc is no good for me.
The issue I have is when I double click the installer it momentarily flashes up and then disappears???? I cannot figure out WHY?? So I have tried to trouble shoot as best as possible. Here is what I have done and results to date.
1. Tried to Install this on my MacBook Pro. Installer flashes up momentarily and disappears?
2. Tried to install this on my Mac Air also running OS X Snow Leopard. Same issue?? So far conclude its not machine related
3. Downloaded another install disc off the internet and tried to run that version. Same ISSUE. So its not issues related to my CD.
4. Stripped out previous versions of the software on my MAC Air to ensure its not causing issues. Same problem
5. Checked online forums and other uses and purchasers of the digital camera ARE able to install the software on their macs!!!
6. Uninstalled every single APP that I have installed on my MAC air and tried to get it back to stock. Try again. Still fail????????
7. Updated the OS X software to ensure everything is up to date.
8. Grabbed the OLD version of the software disc that came with my previous digital camera (same brand) and installed that CD (version 23 - for those familiar with Canon DSLR). that loads up correctly and allows me to install. Version 25 the latest that comes with my new Canon DSLR doesnt load up.
I am stuck !!! I cannot pin point the issue. I dont understand OS X enough to debugg or log what the potential issue is.
I started up the Activity Monitor and watched closely in the my Process specifically for the process that I start up (SetUp)
I noticed that the Setup process name registers. Then another process starts up UniversalInstaller then both of them disappears?????????? and nothing happens in my comp!!!!!
Is there some way for me to debug this ?? look at log file?? enable error logging or has ANY one got any idea what may be the issue???
I've essentially bought a VERY VERY expensive DLSR and I cannot edit my raw files because I cannot install the software!!
HELP ME PleaseDownloading as we speak, and the first explanation that comes to mind is that both files have a .rar extension, and that since OS X doesn't support this archive format, you need to install a third-party utility to open them.
One files tool to open .rar files is The Unarchiver (here), and another is Stuffit Expander (there). 7zip also proposes a Mac version (here). All three will decompress a .rar file, and let you access the .dmg file(s) inside.
Also, depending on the browser you're using, and provided you might be inclined to open trusted files directly (I use Opera, and seldom save safe download; I click on "Open" in the download dialogue), your files could very well open... in the browser cache folder, out of sight. But if you use Safari, Chrome or Firefox, and you don't have any utility installed to handle .rar files, that's doubtful. I'm going to open your files now, and check if I can install them.
Stay tuned!
Edit: decompressing the first file using The Unarchiver shows that the archive is "incomplete". Which leads me to think that you might have to concatenate the two files to make one "complete" .dmg file.
If so, once they are decompressed, open a Terminal (in Applications/Utility), then type "cat", and drag both files in the window, one after the other (preferably in the right order...), type a space, then give the final file any name you want, followed by the .dmg file extension:
(e.g.:) "cat /Users/Your_Name/Desktop/File1.dmg /Users/Your_Name/File2.dmg /Users/Your_Name/Desktop/FinalFile.dmg"
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