Installation Failed photo shop
I received a failed message that says "Installation completed through some optional components failed to install correctly"...After clicking more information I received
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Cortez\AppData\Local\Temp\{E7B7CDC4-059E-48DC-99F5-7ECE0021EB23}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com -------------------------------------------------------------------------------------
Mzteetama I would recommend reviewing your installation log for the exact error which you are experiencing. You can find information on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
Similar Messages
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I am trying to install adobe photoshop 9 on this computer but it wont accept my serial number says its been used to many times but it is currently not on any of my computers and I bought the product new. can have a new serial number, I am not happy and would not reccomend this product to anyone elsew at the moment. I dont know how to deactivate the number. as it is not currently in use.
Hi u3a network nsw,
You need to contact Customer care : http://helpx.adobe.com/contact.html to increase the activation count for your serial number.
You can even reach our chat support at http://adobe.ly/yxj0t6 -
hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
teddyscroggins wrote:
…have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
That is precisely the WRONG thing to do. You should never delete, but uninstall.
Now you need to look for, download and run the Adobe CS Cleaner tool. -
Photo shop cc ( failed to install) optional components failed (6)
Just purchased adobe creative and downloaded Photo shop CC. The program ran but the error( Photo shop cc ( failed to install) optional components failed (6) appeared at the end of install. I have Windows 8.1 and am running Norton 360. Can anyone help?
Hi myimagefactory,
Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files.
You may also try the following steps:
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable norton 360 Antivirus software temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
Photo shop Element 6 failed to open catalog The catalog could not be opened. It is either corrupt
Photo shop Element 6 failed to open catalog The catalog could not be opened. It is either corrupt, or the version is out of date and cannot ne updated
Hi John
Thank you very much. As a result of your advise, Adobe Photoshop Element 6 are now working perfect.
Once again, Thank yoiu
Kind regards
Boomie
Original Message----
From: [email protected]
Date: 08/03/2010 05:37 PM
To: "Boomie Shodeinde"<[email protected]>
Subj: Photo shop Element 6 failed to open catalog&amp;nbsp; The catalog could not be opened.&amp;nbsp; It is either corrupt
Your solution worked when applied to a administrative user account but did work with a student account.
I'm not sure why that is happening.
If you're on Vista or Windows 7, you could try setting the program to run permanently as Administrator, as described here:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Slide_show_preview
If that doesn't help, my only suggestion would be to work through these tedious troubleshooting steps:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes -
Good Day All Forum People!
My hard drive crashed! I cannot install my Photo Shop Elements into my new hard drive. The License key is designed for one download to one computer. How do I download not only my Elements 7, but as well all my tutorials/training videos.These are original videos not copies(I Paid For) in 2009 for college.
YOUR HELP in this matter is greatly appreciated...Penny
Have a mos beautiful Day!Photoshop Elements 7 can be downloaded thru the page linked below:
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
If that does not work for you then you can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 7:
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
As far as your tutorials and training videos go, you will likely have to research that yourself since no one here is likely to know what those were nor where they can be acquired. -
For some reason my photo shop 4 failes to apply chages after 5 actions.
Good day, I have been using photo shop cs4 on a desktop running windows 7 for some time now.
Fore some reason now when I edit my Nikon raw image and jpeg images I can only make
about 5 types of changes. After that the next action changes do not work the screen does
not show the change. Most obvius is when the problem shows up when I switch to the sharpen
u sharp tool, the privue window is white, I try select a part of the image and no change is made.
I changed the start action and then I can not use the healing brush, no changes it made
with any tool. Once I selected this tool I can no longer change tool in the tools bar.
Today I loaded a system back up from 01/11/2010 (acronis full back up) I have the same
problem??? It was OK before! So does anyone know of a tool that can help me figurte this out.
This may not be a problem within Photo shop but it the starting point.Standard questions:
Have you updated to version 11.0.1?
Have you updated your video drivers?
Is you video card compatible? See http://www.adobe.com/go/kb405711
Have you tried turning off OpenGL in preferences?
If the answer is no to any of the above, please take the appropriate action and your problem will probably go away -
I am totally lost on navigating these forums...Reloading Acrobat, Bridge, and Photo Shop Elements
I posted this question somewhere and a couple people answered it, but I cannot find it for the life of me! I am navigating different browsers trying to get back to my old Firefox, which I think I've managed to do.
My computer went in the shop and had to have a damaged hard drive replaced. How do I re-load the software without getting dinged for it again? I do not know what versions I had to start with. Acrobat was a free version? I think? Old... Photo Shop was newer...I think PSE11 or later...not the latest though. And it was not subscription, which I definitely do NOT want! I have no idea the version of Bridge I had. I'm operating on OS X Yosemite.
And please do not respond asking me to Skype you because the shop did not put Skype back on my computer, and Skype decided it did not like my attempts at my password OR my attempts at changing my password, and has suspended my account. And I cannot remember when I signed onto Skype so I cannot get my account back without a lot of my time being wasted. Just another frustration. I may just trash it. I never use Skype anyway...
A very frustrated technology illiterate person...You will need to figure out what programs you had so that you can redownload and install them.
Download and Installation Help -
https://helpx.adobe.com/download-install.html
To do that you should be able to find them if you log into your Adobe account online and look under the My Products section. If you cannot figure out how to get into your online account I don't know what else to tell you beyond try to contact Adobe support and see if you can convince them to help you. Without anything to tie you to having purchased Adobe software that might be difficult.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Adobe ID and registration chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )
If anyone freom this forums mentions Skype in terms of requestiing anything from you, run - don't look back. -
Is there a Dutch /Nederlandse version of Photo shop elements 7.0
I have installed a version 7.0 from photo shop elements where in the start I was able to change the country to DUTCH ,the licence agrement changed to Dutch and was hoping that the program was in DUTCH after installation ,This was not the cash .
Is there a download /update for this .Hi Jeff
Thanks for you email .
The family in Holland was using a trail version of 7.0 and have bought a element 7.0 book to get working with photo shop .
They liked the program and bought a version in Holland and installed this and was surprised that this was not in Dutch but English
Having a Book for 7.0 and buying a new version 11 is not a option now as they have just spend 90 euro for the software.
Regards Rolf Comez
new Zealand -
Photo Shop installs but editor will not run. Organizer works normally
You are correct in your observation that Photoshop is a professional-level application that makes no apologies for its long and steep learning curve.
For your purposes, you may want to look at Photoshop Elements, which is a simpler version of the full Photoshop with a lot of hand-holding features for beginners and amateurs. It costs only a very small fraction of what Photoshop costs.
You can download the trial version and see for yourself if it fits your needs.
This forum here is for the full version of Photoshop only. If you have any further questions, please visit the Ps Elements forum:
http://forums.adobe.com/community/photoshop_elements?view=discussions -
Adobe Illustrator CS6 Update (version 16.0.3) Installation failed?
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Photoshop update work fined.
Macintosh running Mountain Lion.I have the same problem. Dreamweaver's update installed fine though. I don't even know what MacKeeper is.
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Here's my list of installed applications:
cd /Applications
ls
./ Dashboard.app/ Preview.app/
../ Dictionary.app/ QuickTime Player.app/
.DS_Store Divvy.app/ QuikIO.app/
.localized Dropbox.app/ Reminders.app/
1Password.app/ Droplr.app/ Remote Desktop Connection.app/
Adobe/ Espresso.app/ Safari.app/
Adobe Bridge CS6/ Evernote.app/ Sauce.app/
Adobe Dreamweaver CS6/ FaceTime.app/ Sip.app/
Adobe Edge Code Preview.app/ Firefox.app/ Skitch.app/
Adobe Edge Inspect.app/ Flux.app/ Skype.app/
Adobe Extension Manager CS6/ Font Book.app/ Spotify.app/
Adobe Illustrator CS6/ Found.app/ Stickies.app/
Adobe Muse.app/ FreeMemory Pro.app/ Sublime Text 2.app/
Adobe Photoshop CS6/ Game Center.app/ SugarSync.app/
Adobe Photoshop Lightroom 4.app/ Geekbench.app/ Suitcase Fusion 4.app/
Adobe Revel.app/ GitHub.app/ SuperDuper!.app/
Alfred.app/ GitX.app/ System Preferences.app/
Amazon Cloud Drive.app/ Google Chrome Canary.app/ TextEdit.app/
Android Apps@ Google Chrome.app/ TextMate.app/
Anvil.app/ Hammer Trial.app/ Time Machine.app/
App Store.app/ Image Capture.app/ Tower.app/
AppCleaner.app/ ImageOptim.app/ Transmit.app/
Archive Utility.app* Kindle.app/ Twitter.app/
Automator.app/ Last.fm.app/ Ubuntu One.app/
Backblaze.app/ Launchpad.app/ Utilities/
Bartender.app/ LightTable.app/ VirtualBox.app/
Brackets Sprint 16.app/ LiveReload.app/ WebFonts/
Brackets Sprint 17.app/ MacVim.app@ WebKit.app/
Brightness Slider.app/ Mail.app/ WebStorm.app/
CCleaner.app/ Messages.app/ Wi-Fi Diagnostics.app*
Calculator.app/ Microsoft Communicator.app/ Windows Phone.app/
Calendar.app/ Microsoft Messenger.app/ Woven Uploader.app/
Carbon Copy Cloner.app/ Microsoft Office 2011/ Xcode.app/
Charles.app/ Microsoft Silverlight@ Xcode46-DP1.app/
Chess.app/ Mission Control.app/ Xcode46-DP2.app/
Chocolat.app/ Mou.app/ Xmarks for Safari.app/
Chromium.app/ MyShoebox.app/ eclipse/
Coda 2.app/ NetNewsWire.app/ iOS Simulator.app@
CodeKit.app/ Notes.app/ iPhoto.app/
Colloquy.app/ Opera Mobile Emulator.app/ iTerm.app/
ColorSchemer Studio 2.app/ Opera Next.app/ iTunes.app/
ColorSchemer Studio.app/ Opera.app/ iWork '09/
Contacts.app/ Photo Booth.app/
DVD Player.app/ Pocket.app/ -
I keep getting error message U44M1P2003 when trying to update photo shop elements 12
I keep getting error message U44M1P2003 when trying to update photo shop elements 12 can any one help an OAP Luddite?
See if that can help:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements -
I up dated my mac to 10.10.1 now Photo shop will not open - help
I up dated my mac to 10.10.1 ,how do I get Photo shop CS6 to open?
You may have to reinstall. CS6 has been tested for Yosemite, but I suppose it would break some installs.
Using an Administrator account:
So uninstall (uninstaller is in the CS6 folder). Remove Preferences if asked.
Use the Cleaner Tool Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Reinstall.
Don't forget to apply the updates when you do.
Gene -
Problem downloading Photoshop Elements with IE10 [was: photo shop elements]
I am trying to install Photo Shop Elements on my computer which has Windows 7 and IE9 and it keeps telling me I need IE4 or higher to install it and quits the installation. Can anyone help me with this?
It's a well known issue with the Adobe website and IE10.
The website script has a bug which seems to think IE10 is IE1 (which is hopelessly out of date). So the download quits. Has been repeatedly reported to Adobe but not fixed - or even acknowledged by Adobe - yet.
Workarounds:
Use Compatibility View in IE10 (change to IE9) to fool Adobe's website to think you're using IE9
Use a different browser. -
Photo shop elements 12 organizer crashes when launching
I'm running windows 8.1 . I updated photos shop elements with the lastest update but the organizer crashes when lauching
I do not have any version of Premiere Elements installed.
I never removed any files. This is a clean installation from a couple months ago when I got my new hard drive.
That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
size: 1.61 Mb
Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
My machine/OS specs:
Windows 8.1 Pro x64
16 GB ram
Intel Core i7-3770K 3.5 GHz cpu
Samsung solid state drive with 250+ Gb free
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