Installation failed - Technical Comunication Suite 2

How can I manually uninstall the Suite?

Via your Control Panel – Add/Remove Programs. For really heavy-duty removal, use an uninstaller like Revouninstaller

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Installation failed - Technical Communication Suite 3.0

Hello,
I need to install TSC 3.0 to a domain Windows 7 Pro 64-bit computer (Lenovo ThinkCenter M92p Tiny specifically).
Each time I try to install it, I get these errors:
Exit Code: 24
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS013, DW046 ... WARNING: DS013, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 11 warning(s)
WARNING: DS013: Payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 is already installed and the session payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 is already installed and the session payload {D9BABA9C-624E-4767-B18D-FBD71FEF325C} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 as it is already upgraded by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} Recommended Common Fonts Installation x64 1.0.0.0 as it is already upgraded by the payload {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} Required Common Fonts Installation x64 1.0.0.0 as it is already upgraded by the payload {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CDFA9A73-683D-48cc-BB8E-5ACF8019963B} MSXML 4.0 SP2 4.0.0.0 as it is already upgraded by the payload {82A867E9-52D6-4f0d-B5F1-D96965B1D3B3} MSXML 4.0 SP2 4.0.0.0
ERROR: DW046: Following Conflicting processes were running -
block:javaw.exe
I do not see javaw.exe in Task Manager or Startup (msconfig) to disable. I had Java 6 Update 31 installed on this computer, and tried disabling the Java Runtime, but that didn't help. I updated to 8-31 and now I can't even disable the JRE anyway. I have tried rebooting and retrying, and have been searching these forums. I tried a support chat but was directed to create this post.

Hello,
I did check Task Manager for Javaw.exe, including processes, and did not see it there.
For another update, I just successfully installed RoboHelp (one of the two programs from TCS3 required) on the destination computer.
So the only remaining issue is javaw.exe, which only seems to matter when installing or uninstalling the version of FrameMaker that comes with TSC3. Let's focus the troubleshooting on that issue, as I still need to remove it from one computer and install it on another. I did make sure to run as admin today when I tried to install with the whole suite checked (checks next to TCS and the two specific apps, not literally each app as he has some already) and that made no difference.
I appreciate everyone's assistance and input!

Installation of Technical Communications Suite components fail

I've migrated from a laptop with Windows XP to a Windows 7 64 bit laptop. Post migration I re-installed Technical Communications Suite 4. During the installation I get an error that Presenter failed to install because PPT 32 bit is not present. Additionally, Captivate cannot create swf files. Please help resolve these issues.

Alisha in Adobe support was able to resolve the problem:
Browse to the following location and open the file mentioned : C:\Program Files (x86)\Adobe\Adobe Captivate 6\AdobeCaptivate.ini
Add the following tag to the file : Use32BitJVMForPublish = 1 (as shown in the image below)
Also, do the same to the file in the following location : C:\Program Files\Adobe\Adobe Captivate 6 x64\AdobeCaptivate.ini.
This seems to have worked.

Application Manager fails to initialize (Technical Communication Suite 4)

I am going round and round in circles with this problem, and am unable to find any help specific to Technical Communication Suite (although I feel it's probably the same problem as reported for the Creative Suite software mentioned elsewhere).
When Application Manager launches, it finds a whole raft of updates for Tech Comm Suite 4. Then says the first thing it has to do is update itself... but this fails with an extremely unhelpful error message:
"Adobe Application Manager
Some internal error occured during installation. Error Code: U49M1P1"
I've downloaded the FrameMaker 11 patch manually, but unless I'm missing something the Captivate one just directs me to use the Application Manager!
Another suggestion is tho use Adobe Support Advisor - but it's own blurb says it relates to Tech Comm Suite 3...and I have absolutely no idea HOW I'm supposed to use it once I've switched off the automatic stuff (which says there are no problems)! And again, it directs me to customer support...
I'm using Windows 7 32-bit with 3GB of RAM; Tech Comm Suite 4.
Just in case it's relevant, had an issue installing one component of the suite as had previously (a few months ago) had a trial of the software on this machine. Took an hour of chat with someone remotely taking control to install it.
I also do have FM9 installed on this machine, and (running on a VM) Captivate 3 and FM 7.2. I'm hoping I don't have to lose all of these as I will also lose the corresponding clients!
Do I really need to uninstall all Adobe software?
Alison

Dear Alison,
Apparently a network adapter named "Microsoft Virtual WiFi Miniport Adapter" is preventing Adobe Application Manager from reaching Adobe update servers.
I found a document on the internet explaining what to do:
http://dasongoh.blogspot.nl/2011/12/how-to-fix-adobe-application-manager.html
Hope it helps.

PC Suite support installation failed error message...

Every time I start PC Suite and do a sync (of calendar, notes and contacts) with my Nokia N78 phone - I get the message:-
The PC Support installed on your phone must be updated to support new features.
Do you want to update PC Suite support on your mobile phone (Phonename)?
If I select the 'Yes' tick, I get a message
Installing......
Accept all possible installation requests on your device. (There are no requests on my phone.)
quickly followed by a message:-
PC Suite support installation failed.
The sync itself always works; it is the accompanying request to update the software that fails. The s/w on my N78 phone is 11.043 dated 21-05-2008 custom version 11.043.240.2 custom date 13-06-08. If I do a 'check for updates', I get the message "No updates available". I am running Windows Vista Version 6.0.6002 Service Pack 2 Build 6002.
I have read the forums and tried the following:-
Reset the date to two years earlier in case there was a out of date certificate error. - This had no effect.
Checked the Application installation settings on my phone (Application Manager - Software installation set to 'All', Online certificate check set to 'Off'.)
Uninstalled PC Suite and used the PC Suite cleaner 7.1.1. software twice to confirm all remnants of PC Suite (rebooting in between) and then re-installing . This had no effect.
Tried installing Nokia Suite (as against PC Suite) and had similar results. ie the sync worked but it tried to install software and then failed.
Tried installing OVI suite and get similar messages.
Any ideas how I get rid of this error message?

thanks I know that, I have done all that before and it didnt worked.
I tried to connect it onto another pc and it worked there and it's working now on my pc too, I have two c5 earlier one gets recognized as soon as I plug it, but the new one takes time and sometimes is recognized as an mtp device, I uninstall and reinstall pc suite and connected the new c5 first and it still took about a minute to get recognized and my old c5 it got recognized as soon as I plugged it in. .

Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tri

Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.

make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4? Thank you

Does the Technical Communication Suite have an installation application similar to the Creative Cloud Suite? If so, how do I get it? If not, how do I upgrade from version 4?
Thank you.

Not sure what CCS has that you’re referring to, but TCS5 is out and can be installed via subscription or downloaded installer.

Creative Suite 6 Design & Web Premium - installer failed to initialize

I cannot install Adobe Creative Suite 6 Design & Web Premium on my Mac OS10.9.5 because I get "Installer fails dot initialize. Please download Adobe Support Advisor." I click on the link and Adobe Support Advisor has been discontinued. I sends me to support which gives me a log to look up that does not exist on my Mac. I have installed with antivirus off, with browser closed, used Firefox, etc. and keep getting this initialization error. PLEASE HELP!!!

Troubleshoot error messages | Bootstrapper CS5, CS5.5

Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

When I begin the installation for the CS6 Master Collection, I get an effor saying, "We've encountered the following issues" and below it says, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I have already downloaded it, and it didn't help at all. I've tried repairing disk permissions and rebooting, but nothing yet. I have a Mac, and this is my first time installing ANY adobe products on it besides air and flash (of course).

It didn't log anything:
2013-02-22 06:27:07.794 Adobe Creative Suite Cleaner Tool[2733:1207] ***************Starting New Session*****************
2013-02-22 06:27:07.795 Adobe Creative Suite Cleaner Tool[2733:1207] Cleaner tool Version: 6.0.0.28
2013-02-22 06:27:07.796 Adobe Creative Suite Cleaner Tool[2733:1207] Mode=UI mode
2013-02-22 06:27:08.222 Adobe Creative Suite Cleaner Tool[2733:1207] ========================================
2013-02-22 06:27:24.543 Adobe Creative Suite Cleaner Tool[2733:1207] ***************End Session*****************

Solved: Technical Communication Suite 2 Installer Crashes

I was repeatedly getting a crash installing Tech Comm Suite 2 in Windows XP from installation files I downloaded to my hard drive. The crash happened in the preinstallation phase, right at the beginning even before a serial number was requested.
The Adobe Technical Communication Suite 2 Installer would freeze then crash with a message, "Adobe Technical Communication Suite 2 Installer has encountered a problem and needs to close. We are sorry for the inconvenience."
I had the correct specs and resources for the installation and had turned off all the stuff I could think of. FM8 and CS3, including Acrobat 8 Pro, were installed but not running.
I found a workaround to this problem in the Adobe Knowledgebase and it works under light testing. Though, FM 9 is not outputting fonts correctly using Acrobat 9 (though Word and FM8 do not have this issue), but all seems functional.
I'm a little nervous because it does not look like the TCS 2 installer did a complete removal of Acrobat 8 when it installed Acrobat 9, but I have not yet run into a gotcha.
Here's what I found that worked to get TCS 2 installed:
1) Access the KB search http://www.adobe.com/support.
2) Search for "Adobe Technical Communication Suite 2 Installer" in the product "Technical Communication Suite" and select the "Product Support" checkbox.
3) Many results are for Vista--so Vista users presumably could run into this, too. Look for "Troubleshooting system errors and freezes (Technical Communication Suite 2 on Windows Vista) (kb408338)."
4) Pay attention and try step 4.: "4. Run Technical Communication Suite 2 while no other applications are running" as follows
[quote the Adobe KB article]
To disable startup items and non Microsoft services:
1. Quit all applications.
2. Choose Start, type msconfig in the Search text box, and press Enter.
3. Write down all unselected items under the Startup and Services tabs.
4. Click the General tab, and choose Selective Startup.
5. Click the Startup tab and select Disable All.
6. Select any startup items that are essential for testing the problem. If you are unsure whether an item is essential, leave it deselected (disabled).
7. Click the Services tab, and check Hide All Microsoft Services.
8. Select Disable All then re-select any services that are essential for testing the problem. If you are unsure whether an item is essential, leave it deselected (disabled).
9. Click Apply, and restart Windows for the changes to take effect.
Note: Upon restart, you'll be notified that the System Configuration utility has made changes to the way that Windows starts up. Click OK. When the System Configuration utility appears click Cancel.
10. Right-click icons in the Notification Area and close or disable any startup items that are still active.
Then, try to re-create the problem:
* If the problem no longer occurs, one of the startup items is the cause of the problem.
* If the problem recurs, startup items are not the cause of the problem and you can re-enable them:
1. Choose Start, type msconfig in the Search text box, and press Enter.
2. Click the General tab, and choose Normal Startup.
3. Deselect any items that you wrote down in Step 3 of the previous section.
4. Click Apply, and restart Windows for the changes to take effect.
[/quote]

Read the options carefully - it doesn't mess with the CS3 components.
Quote: "The Adobe CS4 Clean Script is designed to not interfere with
existing Creative Suite 3 products, but it allows you to specify if
you wish to remove them as well."
For the font issue:
Check the settings in the Adobe PDF printer instance:
Printing Preferences > Paper/Quality > Advanced... button - should
have Download as Soft Font for the TrueType option enabled
Printing Preferences > Adobe PDF Settings
Do NOT have the "Rely on system font only; do NOT use document fonts"
option enabled!
Properties > General tab > Substitution table - except for Symbol and
Courier, there should be no substitutions allowed.
Also, check your Distiller options to see if the font location is
correctly specified and if the Fonts section of the joboptions in use
does not have a "Never Embed" setting for some of the fonts.

Ovi Suite installation fails: something's gone wro...

Ovi suite installation fails: "Something's gone wrong. Nokia Ovi Suite Installation requires that PC Connectivity Solution 7.0.0.0 or later is installed before you can continue." I tried all possible options; removing all related items, drivers, registry entries. Nothing helps. No decent logging. Where can I find this PC Connectivity Solution? No decent help. Complete lack of information. After failure, lots of items are still installed and remain. No decent rollback. Windows installer cleanup is no longer available from Microsoft due to issues. So I'm stuck with an invalid piece of installed software. Just tried the third time I'm giving up. Spent the whole day on this. Has this been tested properly anyway on Windows 7 32 bits? The message in itself "something's gone wrong" does not really give me any hope on this. Please provide a solution.
Solved!
Go to Solution.

Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
Attachments:
Ovi.JPG ‏38 KB
Ovi.JPG ‏38 KB

N-97 PC suit support installation failed

I have recently upgraded from N95 classic to N97, and have update both P.C Suite (ver 7.1.40.1 eng) Ovi Suite and Device Firmware (v 20.0.027) Still I cannot access my contacts and Messages either on PC suite or OVI suite. It is saying "Refreshing contacts failed". When I try to reinstall PC suite support thru Help -> reinstall PC suite support on PCS it is saying "PC suite support installation failed". Dose anyone else facing same issue???
Please note that I have created like 16MB free memory in C and removed message box and most of the appliactions from C to mass memory or from the device all together.
Is there any solution to this bug.
Message Edited by Amol_N97 on 15-Dec-2009 11:17 PM

Hi, I have had asimilar problem and believe there is a conflict between Pc Suite and Ovi Suite. This should be resolved soon as there will only be one system, Ovi will become Nokia PC suite. However for now , my solution was, although a bit of a pain, to remove all nokia software from computer. Then download Nokia PC Cleaner from Nokia website and run. Now download and install JUST Ovi Suite 2. This resolved my problem, and you can sync and update with Ovi Suite. Make sure when deleteing software you remove everything that says Nokia in add/remove software, including cable drivers. Hope this helps.
Good Luck
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Installer failed to initialize, Adobe Creative Suite Design and Web Premium on clean Yosemite instance

I've just set up a new computer (mac mini 2014, 2.6Ghz/8GRAM/1TB drive) and attempts to install generate the error "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." And of course Adobe Support Advisor doesn't exist anymore. I downloaded a new installer from the adobe site, same problem. Java version is 1.7.0_71.

Error "Installer Failed to Initialize" | Install desktop application | Windows

Installer failed to initialize for Design Premium CS 5.5

I have tried installing Design Premium CS5.5 from the disc as well as fromthe download version. I had no trouble installing it before. I had to erase my hard drive and re-install everything - and now I cannot get my Creative Suite re-installed. When I double click the Install icon - I get the "Installer failed to initialize" error message. Any suggestions?

Without proper system information and other technical details nobody can tell you anything.
Mylenium

Your installation encountered errors. Installer failed to initialize. (CS5.5 upgrade)

I am trying to install CS5.5 on an HP laptop running Windows 7. It is an upgrade version. I had it installed once, but InDesign did not function fully (could not access any tools or choose any of my paragraph style definitions). So I uninstalled and tried again. Now I can't get past the "Finish" window that reads as follows:
Installation Status
Your installation encountered errors
Please try restarting your system and installing again
Installer failed to initialize
Contact Customer Support for further assistance
<Click> DONE
First let me say that contacting "Customer Support" is ineffectual. They will tell you that it is a tech problem and to contact Technical Support.
Before I began getting this message over and over, upon installation, I would be told that the resolution of my monitor did not meet minimum requirements and needed to be set to at least 1024 x 768. My monitor was set to 1600 x 900.
How can I get CS5.5 Design Premium to install on my laptop? TYSM (in advance) for any help.

CyberAmazon54 I would recommend reviewing the installation logs for the Creative Suite 5.5 software you are trying to install. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors you discover to this discussion.

Installation failed - Technical Comunication Suite 2

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