Installation Failed The installer can't install some files in "/".
The full message is
Installation Failed! The installer can't install some files in "/". Contact the software manufacturer for assistance.
I first received this message when trying to upgrade Pro Tools from 8.0 to 8.0.1 a prerelease for snow leopard. I tried numerous things such as repairing permissions, as well as some pro tools specific things and to no avail. Still got the same error message.
So then I tried completely uninstalling and deleting all things pro tools from my computer. After a clean uninstall and removing all traces of pro tools I proceeded to try and re-install pro tools from my pro tools 8 disk. About a minute into the process I get the EXACT same error message.
I know this issue has been going on since even before snow leopard. I really need to get pro tools installed and running again or at least be able to get the program installed. I've isolated pro tools out of the mix because its been several different installers and even an installer from a dvd. I know this is a Snow Leopard or plain OS based problem. I have repaired permissions, created a brand new user, wiped clean and started over. I don't know anything else to do. PLEASE HELP???!!!
Hi Dean@mac & welcome to the forums...
Any specifics why it wants to install to / instead of Applications, as an example?
Seen these threads yet?
http://discussions.apple.com/search.jspa?search=Go&q=pro+tools
One thing to help investigate the issue is to create a new user just for testing that is stock with no add-on's etc., then login there and try to install. If it works there you can bet there is something unique to your original account that is borking that install - otherwise the issue is most likely global to your system and you might be out of luck until/unless a reportedly qualified version becomes available, etc.
Good luck in any case.
Similar Messages
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10.5.2 The Installer could not install some files in "/"
I have tried to upgrade my Inter Mac Mini Core Duo 1.66 to 10.5.2.
I ran the install through software update and proceeded through the 2 restarts. Once my mini restarted I checked "about my mac" to find that it still said the system was 10.5.1
I ran software update again to find that on trying to install i now get the message
Install Failed - The installer could not install some files in "/" please contact the software manufacturer for assistance.
I then tried the same with the combo updater and got the same message
I have tried to verfiy my disk or repaire permissions using disk utility for it to completely hang with the spinning beach ball and causes finder to crash.
I have also booted up with the leopard disk in and tried disk utility which says there are no problem with the disk but disk utility in leopard still hangs
Can anyone help??
Is anyone getting the same problem?
ThanksI'm having the same problem installing the Leopard Graphics Update on my Dual 2.5 G5. Installing 10.5.2 went fine, but afterwards the graphics update would fail to install, with the same error message you got. I tried both Software Update and downloading the standalone installer.
But wait, there's more! I also can no longer repair permissions using Disk Utility. I get the following message: "Error: The underlying task reported failure on exit." Booting from my Leopard install CD does allow me to fix permissions.
Lastly, my second internal hard drive is now also behaving oddly, Any time I try to drag a file to the Trash, I get a dialog box telling me: "The item "(file name)" will be deleted immediately. Are you sure you want to continue?"
I've run DiskWarrior from the CD and tried fsck in Single User mode (no errors found). Nothing seems to help
I had no problem updating to 10.5.2 on my MacBook, but the update to my desktop has been a real booger. Anyone who can offer any input, I'd sure appreciate it. -
"Installer could not install some files in "/". Contact the software manufacturer for assistance."
What does THAT mean!!! Appears when trying to download the new Itunes!!!
Any ideas??
"Installer could not install some files in "/". Contact the software manufacturer for assistance." ?????????????????????can someone please help!!! I can't install anything on my mac!!! And my iphone isnt even showing up in itunes when i plug it in!
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Safari 3.1 The installer could not install some files in"/"
I attempted to download and install the latest Safari 3.1 and Security update on march 18, 2008.
After validation and subsequent re-start of the machine the following error message was displayed.
I attempted to download and install the latest Safari 3.1 and Security update on march 18, 2008.
After validation and subsequent re-start of the machine the following error message was displayed.
*_None of the checked updates could be installed. The installer could not install some files in"/"._*
*_Contact Software Manufacturer for assistance._*
After the iMac hung on the message and a "OFF button push reboot", I attempted to run Safari and the icon bounced once and the app did not run. "Safari Broken" couldn't surf the net.
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10.5.4 Update: The Installer could not install some files in "/"
I am unable to install 10.5.4 on my Intel iMac. I have rebooted multiple times, disconnected all external drives including my printer and tried the installer with no success. I have not found anything pointing to why on the forums. Any assistance would be helpful.
Model Name: iMac
Model Identifier: iMac4,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: IM41.0055.B08
SMC Version: 1.1f5
Thanks,I am having the same issue, and a permissions repair did nothing for me.
I have attempted an install from software update, downloaded both the 10.5.3/4 combo update, and the 10.5.4 update and manually tried to install, each time with the same error: The Installer could not install some files in "/" -
Update problem" "The installer could not install some files in "/"."
I've been trying install the 10.5.3 update, but keep getting this error message:
"The installer could not install some files in "/". Contact the software manufacturer for assistance."
I tried software update AND downloading the update for manual updating to no avail.
Anyone know how to solve this?
Thanks,
RonI have never heard of this problem, but try repairing permissions with Disk Utility.
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Error mess software updates -installer could not install some files in "/"
I get this message regardless of the software update. Just started today. Has anyone else had this issue? If so, any idea how to fix. Thanks so much in advance!
There may be an error in the computer's directory, requiring a repair; some kinds
of errors or damage to the data in the hard drive are not responsive to attempts
to use the booted Disk Utility version on the OS X Installer disc #1, and while it
may be worth a try to see if that Disk Utility could at least give it a go, the usual
kinds of third party disk utilities (if this is the case, a directory error or damage)
would be along the lines of DiskWarrior, to rebuild or replace a directory.
The slashmark / usually indicates the mount point, of the internal main hard disk
drive partition used by the OS X. So, there may be other reasons why the update
installer does not appear to be working correctly or at all in this matter.
I've not seen such an error message before; but for general maintenance and
before any issues would arise, I try and do preventative maintenance; to include
startup in SafeBoot (shift key held until login screen) and then run Disk Utility to
'repair disk permissions' on Macintosh HD; then when done, note repair logs.
And restart the computer normally. {Also, I have & use Titanium Software OnyX
in its Automation mode every month or two; and choose all checkboxes. This
is also set to automatically restart when the tasks are completed. + It is free.}
To start the computer from the Installer disc and run Disk Utility from there,
involves holding the C key on restart with the OS X install disc #1 in the
optical drive; and when in the Installer, often a second window where there
is a main Installer menu bar, there are drop-down menus from clickable words
across the top bar. Various options are there, and Disk Utility is among them.
This version of Disk Utility can be used to repair disk, repair disk permissions,
and also there are other more active tools among its utility features. This is an
installer, too; with options of several kinds. The Utility can also reformat, etc.
So be careful in what you choose to run. The repair disk and repair permissions
are both ones that may be a bit helpful, at least in the process of elimination.
If the directory is bad, a retail DiskWarrior utility may need to be purchased from
a Mac-friendly vendor; be sure that DW version covers your OS X system level.
Good luck & happy computing! -
My imac 10.6.8 hangs on the spinning wheel after installing Samsung Kies (KiesMac_2-0-0-13023_10_1).
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But on the next (and all subsequent) restart attempts, it hangs on the spinning wheel.
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Hi,
I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
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Thanks in advance.9thdoc wrote:
I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
You need the Snow Leopard installation disk or a replacement for it. -
i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help
I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this. -
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El 08/05/2013, a las 18:57, David__B <[email protected]> escribió:
Re: I can´t install some apps
created by David__B in Adobe Creative Cloud - View the full discussion
Hi Camoque,
Yeah, uninstall all apps through the OS.
Are you on Windows or Mac?
This document might be helpful for uninstalling
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
-Dave
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Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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