Installation Failed – Your installation encountered errors.

After downloading the trial version of CS6 Master Collection (with Download Assistant) I tried to install it, but after the initializing this popup came up:
I restarted, exit all application, I don't have any virus checker, firewall turned off, and relaunched the installer. Than the same popup come up again. I downloaded it with Download Assistant again, restarted again, relaunched again and also tried it on another computer and have the same problem, now I can't imagine what is the problem, and didn't find any relevant questions and answers ind the faq.
Thanks!

follow the directions here and use a direct download: http://prodesigntools.com/adobe-cs6-direct-download-links.html
if you see an access denied page, you didn't follow the directions.

Similar Messages

When installing Adobe Illustrator CS6, the Installer says "Your installation encountered errors" but error summary file lists 0 fatal errors, 0 errors, 0 warnings.

How should I proceed?
I'm running Windows 7.

Sure! Here it is:
"Installation Failed
Your installation encountered errors.
The error summary file may help you identify the issue.
More troubleshooting tips:
1. Restart your computer.
2. Exit all applications including startup items, virus checking and firewall software.
3. Close this window and launch the installer again to reinstall your application.
If the problems persist, please contact Customer Support for further assistance."
I tried all three of the tips suggested in the troubleshooting.
The error summary file says:
Exit Code: 20
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)

I'm trying to update to CC (2014) and keep getting this message: "Installation Failed. Installation encountered an error. Please restart your system and try again. (15) I've done the restart, same problem.

I'm trying to update to CC (2014) and keep getting this message: "Installation Failed. Installation encountered an error. Please restart your system and try again. (15) I've done the restart, same problem.
Help!

Hi stijill2,
In case you are facing issues uninstalling the app's then please try manual cleanup of Adobe from your machine by following the below mentioned steps:
1. Navigate to Applications and trash all Adobe app's and Adobe folder.
2. Navigate to Applications/Utilities/ and trash Adobe Application Manager,Adobe Creative Cloud, Adobe Installer folder.
3. Go to Library/Application Support and trash Adobe.
4.Go to ~/Library/Application Support and trash Adobe.
Try installing the CC app's and let us know if still the error persists.
Regards,
Romit Sinha

CC 2014, the installation fails by the fatal error exit number: 7

Hey guys. Since 24 days Im trying to update my Cloud to the CC 2014 but when starting with PS, the installation fails by the fatal error exit number: 7. Whats to do?

Well John, first of all, thank you very much for helping me.
Yesterday I tried something, by deinstalling the Cloud App and PS, but still the same error remained.
What I also don't understand is the term: Reinstalling the product. Is it meant, to deinstall every app, just the Cloud app or only the app where the error occupies?
By Reinstalling I also understand: Uninstall the app and the install it again. Is this correct?
I am surprised anyway. Once everything is fine and then within one day, nothing runs anymore. I read about, using a disc clean app as Clean My Mac 2 can destroy the structure of adobe products some how... but hmmm... this sounds very strange.

I am trying to install software and am getting the following prompt.Installation Failed, the installer cant create the folder "var/folders/sq/2fzf3s_d2bzb21159nbwkb2r0000gn/T//install.3732dq0ogT. How do I repair this

I am trying to install software and am getting the following prompt.
"Installation Failed, the installer cant create the folder "var/folders/sq/2fzf3s_d2bzb21159nbwkb2r0000gn/T//install.3732dq0ogT.
How do I repair this

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Apple declares an Update for My windows 32 bit Vista Home Premium; 3 software updates are available; I download; I start installer; installation fails unexpectedly; installer rolls back installation; hardware seems PC capable;

Apple declares an Update for My windows 32 bit Vista Home Premium; 3 software updates are available; Safari browser=1, Itunes=2; Apple software updater=3; I download; I start installer; installation fails unexpectedly; installer rolls back installation; PC hardware seems PC capable; I have removed Mobile Me because of New Apple I-cloud Software Sync server registration?
What should I do with this failure to install Apple software products /declaring/ needing wanting to update and failing the process.
I have other software to complete the multimedia experience. what should I do with the constant automatic attempt to update
I can consult Gateway; device drivers web sites; hardware drivers;
Please Email Deanallen@ a*l.com
< Email Edited By Host >

Hi,
Please try this
Stop Windows Update Service and BIT Service now.
Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
Start Windows Update and BIT service now.
Then try to download windows update now.
If doesn't work, please reset the windows update componments
http://support.microsoft.com/kb/971058/en-us
Yolanda Zhu
TechNet Community Support

Installation failed due to Download Error

I have just purchased Photoshop and Light room CC on a monthly payment scheme. I have downloaded Creative Cloud, but when I click 'Install' and attempt to download either of these programs (and trials of any other program) I get the message 'Installation Failed'. The only other information given is that it is because of a download error, and that I should contact customer support. How do I resolve this error?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-Enable Mac Root User https://forums.adobe.com/thread/1156604

Installation Failed The installer can't install some files in "/".

The full message is
Installation Failed! The installer can't install some files in "/". Contact the software manufacturer for assistance.
I first received this message when trying to upgrade Pro Tools from 8.0 to 8.0.1 a prerelease for snow leopard. I tried numerous things such as repairing permissions, as well as some pro tools specific things and to no avail. Still got the same error message.
So then I tried completely uninstalling and deleting all things pro tools from my computer. After a clean uninstall and removing all traces of pro tools I proceeded to try and re-install pro tools from my pro tools 8 disk. About a minute into the process I get the EXACT same error message.
I know this issue has been going on since even before snow leopard. I really need to get pro tools installed and running again or at least be able to get the program installed. I've isolated pro tools out of the mix because its been several different installers and even an installer from a dvd. I know this is a Snow Leopard or plain OS based problem. I have repaired permissions, created a brand new user, wiped clean and started over. I don't know anything else to do. PLEASE HELP???!!!

Hi Dean@mac & welcome to the forums...
Any specifics why it wants to install to / instead of Applications, as an example?
Seen these threads yet?
http://discussions.apple.com/search.jspa?search=Go&q=pro+tools
One thing to help investigate the issue is to create a new user just for testing that is stock with no add-on's etc., then login there and try to install. If it works there you can bet there is something unique to your original account that is borking that install - otherwise the issue is most likely global to your system and you might be out of luck until/unless a reportedly qualified version becomes available, etc.
Good luck in any case.

Leopard Installer Fails During Installation

While installing Leopard Server on a PowerMac G5, the installer continuously fails. The errors states it is due to damaged media. I have 22 copies of Apple-provided media through my paid maintenance program and each copy I try the installer fails.
During each attempt, I have wiped the drive(s) for a clean install. All of the hardware is OK. I can install 10.4 with no problems and its been running since 10.3.
The computer:
Power Mac G5, dual 2GHz (PCI-X model)
8 GB RAM
2 - 500GB HDDs
Bluetooth
AirPort Extreme
Nvidia 6800 Ultra (Apple-branded and not a mod'ed retail)
The firmware(s) are all up to date and all of the hardware is Apple branded.
My only inclination so far is that the video card may not work with 10.5 Server. I don't want to answer my own question, but does anyone know of something in print that could state that the Nvidia 6800 Ultra is incompatible with 10.5 Server? Or how about this, has anyone had similar problems with solutions? I am going to try another video card, but I need to get my hands on an AGP card that'll work with this PMG5.

Glad to hear it worked.
There's a thread growing to epic proportions with a couple intersting theories on the cause at
http://discussions.apple.com/message.jspa?messageID=5802703#5802703
To me it looked like OS X had trouble addressing my 2nd RAM slot. I did try using a single module in the 2nd slot but it failed again. Only when the 2nd slot was empty would it succeed. Of course, like you, I'm not particularly inclined to look further. I have real work to do and Apple doesn't pay me to debug!

ConfigMgr 2012 R2 CU1 Client Installation fails during OSD Patch error 1635

Senario:
Single Primary Site A00, offloaded MP. R2 CU1 patch installed on primary site. Seperate "client with hotfix" package and distributed to offloaded DP.
OSD Task Sequence Installs the client fine as can be seen in the ccmsetup.log file ""<![LOG[CcmSetup is exiting with return code 0]LOG]!><time="15:18:34.414-120" date="05-27-2014"
But then later in the same log the client iniated a repair, "<![LOG[Client (5.00.7958.1000) is installed and is the same or lower version. Initiating repair.]LOG]!><time="16:13:29.634-120" date="05-27-2014"
but at this stage fails to find the patch.
<![LOG[Repairing version 5.00.7958.1000 of the client with product code {8864FB91-94EE-4F16-A144-0D82A232049D}]LOG]!><time="16:13:29.666-120"
<![LOG[MSI PROPERTIES are REINSTALL=ALL REINSTALLMODE=vmous INSTALL="ALL" SMSCACHESIZE="15360" DISABLECACHEOPT="TRUE" FSP="<FSPName>" PATCH="C:\_SMSTASKSEQUENCE\OSD\A0000101\X64\HOTFIX\KB2938441\CONFIGMGR2012AC-R2-KB2938441-X64.MSP"
CCMDEBUGLOGGING="1" CCMLOGLEVEL="0" CCMLOGMAXSIZE="52488000" CCMLOGMAXHISTORY="5" SMSSITECODE="A00" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"
CCMCERTID="SMS;624660EDFE6E9C9EFD4653520218B5D17010D8B9" REMEDIATE="true" SMSPUBLICROOTKEY=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]LOG]!><time="16:13:29.681-120
Error in the repair-msi log states, "Unable to create a temp copy of patch 'C:\_SMSTASKSEQUENCE\OSD\A0000101\X64\HOTFIX\KB2938441\CONFIGMGR2012AC-R2-KB2938441-X64.MSP'." " MainEngineThread is returning 1635"
By creating a share on the primary site and referencing the share as the patch loacation solves the issue.
PATCH=<a href="file://\\\<HOTFIXShare>\KB2938441\CONFIGMGR2012AC-R2-KB2938441-X64.MSP">\\<ServernName>\<HOTFIXShare>\KB2938441\CONFIGMGR2012AC-R2-KB2938441-X64.MSP.
Obviously its not ideal for the CU1 client msp to be installed over the WAN. Can anyone explain why:
1. The client seems to need a repair
2. Cannot access the MSP file when available locally on the client in the "'C:\_SMSTASKSEQUENCE" folder.

I always fall back to use this method, when dealing with hotfixes in a task sequence:
http://www.scconfigmgr.com/2014/03/26/install-kb2910552-hotfix-for-configmgr-2012-r2-client-during-osd/
It may be worth a shot to try it out, if you haven't already.
Regards,
Nickolaj Andersen | www.scconfigmgr.com | @Nickolaja

Tried to update Photoshop CC and Illustrator CC to CC (2014) - Installation failed with the following error message

Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at

Whitmack please reinstall Microsoft Visual C++ 2012 Redistributable Package (x64) from Latest Supported Visual C++ Downloads.

Installation failed exit code 34 error DW051

Exit Code: 34
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW051 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW051: Dependency of session payload {CFA46C39-C539-4BE9-9364-495003C714AD} CoreTech Adobe SwitchBoard 2.0 2.0 has changed.
FATAL: Payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.98.0' information not found in Media_db.

A classic:
Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
Mylenium

Installation fails during Installation on hardware

I downloaded Yosemite but while installing on my hardware "Macintosh HD" I get a message that there problems coming up during the installation and I can do a restart (which now I did for 8 times and I always got stuck when 19 minutes remained of the installation progress)
The list of problems is huge (like over 500 and I don't really know what to do know)
the problem is that I don't have a back up at hand...how can I stop the installation and get back to mavericks?
Best, P.

Hello Trevor -
This reply is conjecture based on facts...I don't think
Win08-64bit is supported.
Facts:
The operating system needs a mechanism for organizing and
managing disk partitions; Windows Server 2008 provides two
partitioning styles: Master Boot Record (MBR) or GUID Partition
Table (GPT).
Master boot record (MBR) disks use the standard BIOS
partition table originally developed for x86-based computer systems
and is the most common style in use.
GUID partition table (GPT) disks use extensible firmware
interface (EFI) originally developed for 64-bit Itanium based
systems (advantages of GPT disks are more than four partitions on
each disk and supports disks larger than 2 terabytes).
Windows Server 2008x86 32-bit and 64-bit systems support MBR
and GPT partition styles. Note: 32-bit systems can only boot from
MBR disk partitions and 64-bit systems can boot from GPT
partitions.
Each partition style has different capabilities and
partitioning styles. The two partition styles have very different
configurations in terms of special mandatory partitions. In
addition, other mandatory partitions are required on each disk
style to operate as boot and system disks. In terms of MBR disks a
master boot record (MBR) partition is required. On GPT disks, EFI
system (ESP) and Microsoft Reserved (MSR) partitions must be
present for the disk to be bootable.
Fact:
The RoboHelp installer writes to the Master Boot Record (it
is by definition a "root kit") where your registration information
is stored.
Conjecture:
The RH installation can fail if:
a) the MBR is write protected (to protect the drive from
viruses and root kits) or
b) the hard drive does not have a Master Boot Record.
Thus, if your 64-bit server uses GPT partitions (you implied
this when you wrote "Windows Server 2008 64-bit") then the RH
installation may fail as there is no MBR to write to.
This is all conjecture on my part. You will need
confirmation/explanation from Adobe developers.
Regards,
GEWB

Installation failed because installer misconfigured

I'm trying to download the trial for Adobe Acrobat but I get a message that the installer is misconfigured. Now what?

Please post a screenshot of the error that you receive.

Photoshop Installer failed to initialize. Help?

Hello adobe! When trying to download a trail of photoshop the installer resulted in the following issue:
Installation Failed
     Your installation encountered errors.
Installer failed to initialize. This could be due to a missing file.
More troubleshooting tips:
1.Restart your computer
2. Exit all applications including startup items, virus checking and firewall software.
3. Launch the installer and reinstall your applications.
     I looked into this issue for probably around 5 hours now and attempted everything possible (or at least any solution I could find). The attempts tried and failed go as follows:
- Disabling all startup processes in msconfig
- Disabling antivirus temporarily
- Using the CCcleaner to produce a log and delete files
- Downloading multiple products from adobe (none working and same error)
     These programs include premeire
- Trying to use the installer on multiple drives (I have 3 total)
- Multiple accounts and directories
     My PC's specs:
-Intel core i7 4770k 3.5GHz
-(ASUS) Nvidia Geforce GTX 760
-8 GB RAM
-Samsung SSD and two other HDDs
My guess as to the cause for the problem is that I have moved my users and program files directories to one of my HDDs.
The log:
Gen_WWCombined-en_US-20121017_1230
[Mon Dec 09 16:36:30 2013] Please enter (y) for Yes or (n) for No. ... >>
[Mon Dec 09 16:36:31 2013] Choose from one of the following options to clean up :
[Mon Dec 09 16:36:31 2013] 1. All
[Mon Dec 09 16:36:31 2013] 2. Adobe Flash Player 10.2
[Mon Dec 09 16:36:31 2013] 3. Creative Cloud & CS6 Products
[Mon Dec 09 16:36:31 2013] 4. CS6 only
[Mon Dec 09 16:36:31 2013] 5. CS5-CS5.5-CS6
[Mon Dec 09 16:36:31 2013] 6. CS5-CS5.5
[Mon Dec 09 16:36:31 2013] 7. CS3, CS4
[Mon Dec 09 16:36:31 2013] 8. Adobe Id credentials
[Mon Dec 09 16:36:31 2013] 9. Quit
[Mon Dec 09 16:36:31 2013] Choice :>
[Mon Dec 09 16:36:33 2013] User selected: All
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Mon Dec 09 16:36:33 2013] List of products installed on this machine
[Mon Dec 09 16:36:33 2013] Listing products for cleanup:
[Mon Dec 09 16:36:33 2013] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Dec 09 16:36:35 2013] Are you sure you want to clean all the listed products and associated files?
[Mon Dec 09 16:36:35 2013] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Dec 09 16:36:37 2013] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Dec 09 16:36:37 2013] :: Cleaning-up left over inventories ::
[Mon Dec 09 16:36:37 2013] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Mon Dec 09 16:36:37 2013] ::Start:: Removing AUM contents
[Mon Dec 09 16:36:37 2013] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Mon Dec 09 16:36:37 2013] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Mon Dec 09 16:36:37 2013] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Mon Dec 09 16:36:37 2013] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Mon Dec 09 16:36:37 2013] Deleting scheduled task : AdobeAAMUpdater-1.0-ThirtyVirus-PC-ThirtyVirus
[Mon Dec 09 16:36:37 2013] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-ThirtyVirus-PC-ThirtyVirus" /F
[Mon Dec 09 16:36:37 2013] ERROR: The system cannot find the file specified.
[Mon Dec 09 16:36:37 2013] Deleting scheduled task : AdobeUpdater Task-ThirtyVirus-PC-ThirtyVirus
[Mon Dec 09 16:36:37 2013] Executing command: schtasks /delete /TN "AdobeUpdater Task-ThirtyVirus-PC-ThirtyVirus" /F
[Mon Dec 09 16:36:37 2013] ERROR: The system cannot find the file specified.
[Mon Dec 09 16:36:37 2013] ::Finish:: Removing AUM contents
[Mon Dec 09 16:36:37 2013] ::Start:: Removing OOBE
[Mon Dec 09 16:36:37 2013] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Mon Dec 09 16:36:37 2013] INFO: No tasks running with the specified criteria.
[Mon Dec 09 16:36:37 2013] ::Finish:: Removing OOBE
[Mon Dec 09 16:36:37 2013] Removing content of Product : CS5Installer, Version : CS5
[Mon Dec 09 16:36:37 2013] File does not exist: B:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Dec 09 16:36:37 2013] File does not exist: B:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Dec 09 16:36:37 2013] LOG FILE SAVED TO: B:\Users\THIRTY~1\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Dec 09 16:36:37 2013] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Dec 09 16:36:37 2013]
[Mon Dec 09 16:36:37 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Mon Dec 09 16:36:37 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Dec 09 16:36:37 2013] ---------------------------------------------------------
[Mon Dec 09 16:36:37 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Dec 09 16:36:37 2013] ---------------------------------------------------------
Anything that you can do? If so thank you! Thanks!

I had a similar problem with installation of CS6 Extended.
I searched all through the forums and the internet, could not find an answer to this issue. On another forum, someone suggested this option for a differnt issue. I tried it for mine and it worked.
Download a newer version of Adobe Application Manager (https://www.adobe.com/support/downloads/detail.jsp?ftpID=4773)
Installed the application manager and than install your softwre. CS6 Extended loaded right up.
DDW

Installation Failed – Your installation encountered errors.

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