Installation failure for PE-11
please find here under the errors log.I tried to resta rt the machine, to redewnload, to reinstall. no success
thanks for support and hints to solve
M. Brochard
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ... WARNING: DW031, DW036 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 3 warning(s)
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_fr_FR: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
It is difficult to tell from this summary but it appears you are facing a permission issue regarding the Adobe Photoshop Elements application package located in Application/Adobe Photoshop Elements 11. You can try adjusting the permissions for the Applications/Adobe Photoshop Elements 11 folder and sub folders. You can find directions on how to adjust your permissions at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
I have also deleted your duplicate thread at http://forums.adobe.com/thread/1111154.
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Installation failure for Flash 12
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Use those instructions with this installer: Flash Player 12.0.0.44 (Mac OS X) -
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[email protected] -
Adobe Player for Embedding installation failure
Multiple tries but only failure - have tried both the automatic update and also the standalone installer. Zero sucess. Since I have CS5 Master Collection hate to wate the better part of the day doing a clean re-install. Here is my most recent update log file.
Any suggestions on what I should try are welcome!
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
Win OS version: 6.1.0.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 185.497 miliseconds (0.185497 seconds) DTR = 21.5637 KBPS (0.0210583 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup
Updating media info for: {F9997A85-B21A-48E4-9C8A-7E1352AB1C62}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 4956] Sun Nov 14 07:48:25 2010 INFO
______ Verify Dependency Subscribers ______
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul is: false
Action string for {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Common Files\Adobe\APE\3.1
[ 4956] Sun Nov 14 07:48:26 2010 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
Calling the custom action code for pre-install for payload {F9997A85-B21A-48E4-9C8A-7E1352AB1C62}
::START TIMER:: [Payload Operation :{F9997A85-B21A-48E4-9C8A-7E1352AB1C62}]
[ 5276] Sun Nov 14 07:48:26 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
[ 5276] Sun Nov 14 07:48:26 2010 ERROR
6 Command ARKPatchCommand failed.
[ 5276] Sun Nov 14 07:48:26 2010 INFO
Completing installation for payload at C:\Users\Admin\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAPE3_Win64_NoLocale\3.1\Setup\pay loads\AdobeAPE3_x64-mul-230810150122\Install.db
[ 5276] Sun Nov 14 07:48:26 2010 ERROR
6 Error rolling back command ARKPatchCommand
[ 4956] Sun Nov 14 07:48:27 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F9997A85-B21A-48E4-9C8A-7E1352AB1C62}] took 1024.22 miliseconds (1.02422 seconds) DTR = 3.90539 KBPS (0.00381386 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {F9997A85-B21A-48E4-9C8A-7E1352AB1C62} Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 4956] Sun Nov 14 07:48:29 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 4956] Sun Nov 14 07:48:29 2010 ERROR
The following payload errors were found during install:
- Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul: Install failed
[ 4956] Sun Nov 14 07:48:29 2010 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 7290.45 miliseconds (7.29045 seconds) DTR = 144.298 KBPS (0.140916 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
ERROR: 6 Command ARKPatchCommand failed.
ERROR: 6 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Player for Embedding x64_3.1_AdobeAPE3_x64-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*As an update to my previous post about the installation failure. I chatted with Adobe Customer Service but they were unable to help and told me to call tech support - last time I did that I was unable to resolve the problem after spending about 2 hours on the phone and they are only open during the week.
I solved the problem by:
1) Deactiviating CS5 Master Collection on my computer
2) Uninstalling the software from the control panel (I did not remove the serial number as I was planning on re-installing.
3) Downloading and running the Adobe CS5 Cleanup tool.
4) Reinstalling CS5 MC.
5) Downloading and installing all of the updates to bring the install up to date.
I am glad it is working as it should but really had better things to do with the 4-5 hours this took to do. Would be nice to have a tool to fix these types of problem without having to go thru the above especially considering the price the software costs... -
PSE9 for Mac - Installation Failure Exit Code: 7
I get the following message when I try to install (either from disk or from downloaded trial version):
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 12 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 6952 Unable to preserve original file at "/Library/Fonts/MyriadWebPro-Italic.ttf" Error 0
ERROR: 6952 Command ARKDeleteFileCommand failed.
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I have tried all the suggestions that I found in other topics, but am still unable to install PSE 9.
This seems to be a problem for other users.
Is there a solution?
Thanks.
JimLook for this file or folder on your machine:
"<Macintosh HD>/Library/Fonts/MyriadWebPro-Italic.ttf"
Is there a folder named MyriadWebPro-Italic inside the Fonts folder? Is the file MyriadWebPro-Italic.ttf already existing within this folder?
In both the cases, delete this file/folder and try to install PSE again.
Hope this helps. Let me know.
Regards,
Ankush -
Hello,
I'm having issues upgrading my Windows 10 Technical Preview installation build 9879 to a newer build that's become available late January 23rd.
I am installing the new upgrade in a Hyper-V virtual machine and get the following error:
Failed to install the new preview build, please try again later. 0x80246007
What could be the problem?
Previously I've had messages that Windows cannot be upgraded on a computer with less than 2 Gbyte of RAM. That's a Hyper-V VM with dynamic memory and I was highly surprised to see this error; never had this before. Had to set 2048 Mbytes as a minimum memory
for this VM. Now that I have this 80246007 error code.
When looking up System log, the following error messages are listed multiple times:
Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.
The errors are returned for the Event ID 20 by WindowsUpdateClient
in task category Windows Update Agent..
I reviewed the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability
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Insider stuck on build 9841 - "No new preview build was found", and here is what it shows:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability]
"BranchName"="fbl_awesome1501"
"ThresholdRiskLevel"="low"
"ThresholdOptedin"=dword:00000001
Note, when attempting to install the downloaded update from a native boot, installation starts with no errors.
However, since setup is not supported for a natively booted VHD files, it does not proceed further showing a message that installation on virtual drives is not supported.
Looks like Setup is having problems installing in a Hyper-V virtual machine.
Possibly, some ESD files got corrupted during downloading? Is it possible to remove them and re-download missing files? (I, however, noticed that Windows seems to re-download upgrade files after you restart 9879 and attempt to check for a new build.
Any clue why installing under VM causes 9926 to fail?
Thank you in advance.
Well this is the world we live in And these are the hands we're given...Hi,
According to the error message, this problem seems like update package installation failed during system upgrade.
You can try to remove ESD file which locate at boot of C drive and upgrade the system again for test.
On the other hand, make sure the system 9879 installed all Windows pushed updates before system upgrade.
Roger Lu
TechNet Community Support -
Installation Failure: Windows failed to install the following update with error 0x800F0922
Hi folks,
I have a HP Elitebook Folio 9470p. It came with Windows 8, and I installed it on my corporate domain. I was trying to do some Windows updates so I could upgrade it to Windows 8.1, but it fails installing the updates, whether or not I try
to install them one at a time or all of them. It has about 18 updates it needs from security updates to a .net framework update. I run Symantec EP, and disabled it, checked for driver updates for things like display and networking and they are
all up to date.
I'm at a loss as to what to do. It gives this error in the event log for each file, Event ID 20.
Installation Failure: Windows failed to install the following update with error 0x800F0922: Security Update for Windows 8 for x64-based Systems (KB2862152).
This is the example for KB2862152, but it gives the same error for every one. I've tried to auto fix for Windows update issues and it fixed a couple of the issues, but not all of them, and provides no other help.
I also deleted folders and files from the SoftwareDistribution folder as well, to no avail. Any ideas what I can do to get whatever updates it needs, so I can fully patch it, and upgrade it to Win 8.1?
Thanks for any help!Hi MM. Mr Kywildcat and Vegan Fan,
GOOD NEW ! At this time, my issue is solved. The only black side is "how ?" : I hope that we will get a response some day ; however, and for in information pnly - hoping this could help someone - I resume some actions which allowed this the happy end
1) about installing 8.1 : I wanted to be sure that gain/pain ratio was positive, and that upgrading from a (potentially) damaged system would'nt produce something looking like a new Win 8.1, but difficult to maintain and keeping some negative potentialities.
2) I was influenced by the fact that this
0x800F0922 error acted as "a serial killerror", whose root cause could be a unique update error at reboot time concerning several (>20) packages, so I decided to test some manual upgrades.
3) Manual update (i.e. manual download and maunching of .msu packages) of the 2 following packages
(whose update previously failed on a Windows Update) was successful : .NET Framework version 3.5 for x64 (KB2898866) and Camera Codec Pack Windows 8 for x64 (KB2899190)
4) So I decided to try Windows Update on a selection of packages, first : those concerning .Net Framework 3.5 and 4.5 (that is: KB2898866, 2901120, 2898865) --> Successful !
5) finally, I selected almost all other packages, with some exceptions wich I (think to) have no need for : KB2871690, 2904659, 2843630. To be complete, here is the list of pakages updated one time at all :
KB 2892074, 2893294, 2893984, 2909210, 2912390, 2916036, 2889784,2903938, 2911101, 2913152, 2917499
--> always succesful.
I am not a specialist, but I uess that this 0x800F0922 error hides another problem which is globally "H-RESULTED"
to all updates pending in one update operation with reboot. This could be assumed from this CBS.log exterped from my last wrong attempts, where root cause seems not to be
0x800f0922, but 0x80004003 :
2014-02-15 21:29:13, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2014-02-15 21:29:13, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-02-15 21:29:18, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]
Anyway, thanks to you who spent some of your time to describe issues and search/ suggest solutions ; I will upgrade my system to 8.1 anyway, some of this day, when I am sure that my configuration does not hides some other problem. I thing that potential
issue remains until maybe a new KB corrects it, wrong :-) ?
And I hope that you - Mr Kywildcat - can upgrade your system on "current levels" trying similar attempts.
Phil -
Windows 8 installation failure with German language pack
Hi,
I have a Lenovo ThinkPad Edge E330 with Windows 8. We just received it over Xmas - nice product. Just one Thing so far: I can't get the German language pack installed. Language, Keyboard layout and other regional Settings are set to German. After downloading the German language pack through Language->German->options->Download and Install Language pack (German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP])I always run into the following error during the Installation (download seems to be fine, error happens after about 2/3 of the Installation - if you believe the Progress bar). From the Event Viewer:
Installation Failure: Windows failed to install the following update with error 0x80070002: German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP].
I already tried quite some stuff without success: no pending Upgrades, several reboots, switching off Firewall/anti-Virus, selective reboot just with Winodws Services and Startup stuff, ... No success.
Does anybody have seen a similar Problem? Anybody with a solution to get the German language pack finally installed?
Thanks in advance for your Support,
Ingo
Event-Details:
System
Provider
[ Name]
Microsoft-Windows-WindowsUpdateClient
[ Guid]
{945A8954-C147-4ACD-923F-40C45405A658}
EventID
20
Version
1
Level
2
Task
1
Opcode
13
Keywords
0x8000000000000028
TimeCreated
[ SystemTime]
2012-12-28T10:06:26.588367000Z
EventRecordID
2032
Correlation
Execution
[ ProcessID]
388
[ ThreadID]
2640
Channel
System
Computer
Lenovo-PC
Security
[ UserID]
S-1-5-18
EventData
errorCode
0x80070002
updateTitle
German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP]
updateGuid
{B9991A98-7903-4A91-B17A-818B1C1D9633}
updateRevisionNumber
200
serviceGuid
{9482F4B4-E343-43B6-B170-9A65BC822C77}Hi SOL
For more information , please find the below download link.
http://software.cisco.com/download/release.html?mdfid=282806052&release=8.6.6&relind=AVAILABLE&flowid=221&softwareid=282774363&rellifecycle=&reltype=latest
Thank you
please rate all useful information -
Installation error for elements 11 on mac
I keep getting this error and I don't know how to fix it and get it to install! Please help!
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirg4uZPBoU/Assets1/application/Adobe Elements 11 Organizer.app/Contents/MacOS/etc/cmp/trans-l5z.dat" to "/Applications/Adobe Elements 11 Organizer.app/Contents/MacOS/etc/cmp/trans-l5z.dat" Error 0(Seq 3085)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 3085)
ERROR: DF024: Unable to restore file at "/Applications/Adobe Elements 11 Organizer.app/Contents/MacOS/etc/cmp/trans-l5z.dat" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.tempiGYkJC" Error 0(Seq 3085)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 3085)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - Elements 11 Organizer: Failed due to Language Pack installation failure
ERROR: DW050: - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failurePlease move the application /Applications/Adobe Elements 11 Organizer.app to trash(take a backup if you want) and then try again. Please let us know if the issue still persists.
-
Adobe Camera Raw 6.7 Installation Failure
From Adobe Bridge CS5, I enter Help, then Updates.
Adobe Application Manager informs me that I can update Adobe Camera Raw to 6.7.
I click to install, the software is downloaded tha I get an Installation Failure message.
When I click on 'Customer Support' on the screen, I am directed to 'http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html'.
At no point during the installation was I asked for the serial number.
Regards
MikePlease confirm your ACR version from Help->About Plugin->Camera Raw and provide us with the following logs.
You can find them at:
ACR Installer logs
For Mac:
Library\Logs\Adobe\Installer
For Win:
Program Files(x86)\Common Files\Adobe\Installers
AAM logs
For Mac:
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected] -
SQL Server 2014 Express Installation Failure
Hi,
Now trying to install SQL Server 2014 Express on my work machine. Here is the error log. Any ideas? The error help link is useless.
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2061893606
Start time: 2014-06-19 16:24:17
End time: 2014-06-19 16:38:03
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for RS: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for FullText: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for Replication: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Machine Properties:
Machine name: PC12345
Machine processor count: 4
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID
Feature Language
Edition Version Clustered Configured
Package properties:
Description: Microsoft SQL Server 2014
ProductName: SQL Server 2014
Type: RTM
Version: 12
SPLevel: 0
Installation location: C:\Scott\Software\SQLEXPRADV_x64_ENU\x64\setup\
Installation edition: Express
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, REPLICATION, FULLTEXT, RS, CONN, BC, SDK, BOL, SSMS, ADV_SSMS, LOCALDB
FILESTREAMLEVEL: 2
FILESTREAMSHARENAME: MSSQLSERVER
FTSVCACCOUNT: NT Service\MSSQLFDLauncher
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: C:\SQL Server Data
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: NT Service\ReportServer
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: Latin1_General_CI_AS
SQLSVCACCOUNT: NT Service\MSSQLSERVER
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: INTERNAL\sbass
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20140619_162416\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Passed
Feature: Client Tools Connectivity
Status: Passed
Feature: Client Tools SDK
Status: Passed
Feature: Client Tools Backwards Compatibility
Status: Passed
Feature: Management Tools - Basic
Status: Passed
Feature: Reporting Services - Native
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: Full-Text and Semantic Extractions for Search
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4026
Feature: SQL Browser
Status: Passed
Feature: Documentation Components
Status: Passed
Feature: SQL Writer
Status: Passed
Feature: LocalDB
Status: Passed
Feature: Setup Support Files
Status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20140619_162416\SystemConfigurationCheck_Report.htmThanks Shanky, that fixed my issue. I reinstalled, specifying NT AUTHORITY\LOCALSYSTEM for the SQL Server Database Engine account. After the successful installation, I used Sql Server Configuration Manager to change the account to LocalService
(NT AUTHORITY\LocalService). The Database Engine is restarting OK.
So, my accounts are:
SQL Server (MSSQLSERVER): NT AUTHORITY\LocalService
SQL Full-text Fiter Daemon Launcher (MSSQLSERVER): NT Service\MSSQLFDLauncher
SQL Server Reporting Services (MSSQLSERVER): NT Service\ReportServer
SQL Server Browser: NT AUTHORITY\LOCALSERVICE
SQL Server Agent (MSSQLSERVER): NT AUTHORITY\NETWORKSERVICE
I check out the link http://msdn.microsoft.com/en-us/library/ms143504.aspx#Serv_Perm. I'm a bit confused how the NT Service\* accounts are created, such as NT Service\MSSQLSERVER. However, I did see this http://msdn.microsoft.com/en-us/library/ms191153.aspx#manual;
perhaps I need to read it further.
Regardless, this is my desktop machine, the installation is for development only, it's inside our network, and no external users will be accessing this SQL Server instance. So, while I haven't fully read the details on running under LocalService, I
believe this will meet my needs.
Thanks again for your help.
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