Installation Failure Illustrator CS4
Hi there I just bought Adobe Illustrator CS4 and can not install it. I get the follow error. (Direct copy and paste)
"Adobe Color EU Extra Settings CS4
Error:
Error 1603. Fatal error during installation."
I have tried rebooting, disabling Virus scanners etc, closed all programs. But no luck.
My Specs are as follows.
Windows Vista SP 2 32bit
4Gb Memory
Intel E6600 2.4Ghz CPU
188Gb Free HDD space
Radeon X1600/1650 Graphics (1440x900px)
I think you should try to create a new user account and log into that account giving it administrative permissions.
Then try to install from that new user.
If that does not work you might have to reinstall your OS.
However do a search for that error message and also for unable to install on vista.
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Illustrator CC installation failure
Dear Adobe support,
Let me start by saying that you currently have a VERY dissatisfied customer on your hands at the moment. After trying to get support from your live chat I realized you introduced this very "flattering" feature that only allows you to access the chat if you have a US address. That's plain discrimination. I pay just as much money as a US customer does. I then tried to go to your phone support which left me on hold for 15 minutes. All of this after 3 hours of trying to troubleshoot your damn installer issues that shouldn't be there in the first place - all this for Illustrator CC that I absolutely need to do my work on a tight schedule, I might add. So, dear support enginner handling this case, now is that time to do your absolute best and save the face of your company. Not kidding.
Issue is with installation of Illustrator CC. The update wouldn't install. I got the famous
Error U44M1P7 error.
Uninstalled and reinstalled illustrator CC twice, then tried to update it with no effect every time. The last time, i troubleshooted the error log and found that the isntaller apparently couldn't access some temporary files in an adobe installation folder. Went to Windows Explorer and made sure there were no read-only files in that folder. Tried again (twice), this time it has gone from bad to worse, because the product won't even install properly anymore. This is what I get as errors after installation.
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: DF045, DS003,D ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 15 error(s) ----------- Payload: Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} ----------- ERROR: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC9-8764-4554-B222-2B55089F395D}.zip'. Error: Error 0 ) ----------- Payload: Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} ----------- ERROR: DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC9-8764-4554-B222-2B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists. ----------- Payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} ----------- ERROR: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{DE9B086C-67C4-4EB7-9786-9531AD8FEAE8}.zip'. Error: Error 0 ) ----------- Payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} ----------- ERROR: DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{DE9B086C-67C4-4EB7-9786-9531AD8FEAE8}'. Error: Error 183 Cannot create a file when that file already exists. ----------- Payload: Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} ----------- ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\CEPServiceManager.exe")(Seq 13) ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\VulcanControl.dll", Patcher tool returned error: 32769(Seq 11) ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 11) ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\adobe_caps.dll", Patcher tool returned error: 32769(Seq 9) ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 9) ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\ssleay32.dll", Patcher tool returned error: 32769(Seq 7) ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 7) ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll", Patcher tool returned error: 32769(Seq 5) ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 5) ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 3) ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 3) -------------------------------------------------------------------------------------
Please provide assistance asap. I would be happy to provide you with any other reference files you might nees, including full installation log from latest install, but I really can't find the right button to attach it to this post.
Thanks,
SmarandaHi Jeff,
Sorry for answering sporadically, i am racing against a deadline at work but it is however important to me that this issue is sorted out. Notbeing able to update is really not ok.
I am looking at the latest installation log file and seeing erros in regrad to "installer package might be corrupt... " and a few others.
I've made a dropbox with the 2 installation files - first the errors I got after installation of Illustrator CC (in safe mode) and then the log file that I got after attempting to install the update halft an hour later (and failing). I think this is easiest.
https://www.dropbox.com/sh/iahw41oa3jjf9nv/uRt1A83WzK
let me know if you can access it. You are also welcome to email or contact me directly if you feel that we should take the conversation offline.
Thanks.
Smaranda -
Installation police dans Illustrator CS4
J'ai installé une nouvelle police dans Illustrator CS4 mais celle ci s'affiche dans la liste des polices avec un * et n'est pas reconnue par Illustrator. Que faire ? Merci d'avance
Sur mac ? sur PC ? par quel biais l'avez-vous ajoutée ? Est-elle disponible pour les autres applications du système ? (celui-ci nécessite-t'il un redémarrage ?)
Quand vous mentionnez l'astérisque, c'est sur un document ouvert qui doit contenir une autre version de cette police ? -
Illustrator CS4 Mac crashes immediately at startup
Hi all,
i've got a problem with the Creative Suite 4 (not only Illustrator) and hope, you can help me. My machine is a Macbook late 2007, 200GB HDD, 4GB RAM, C2D 2.2 with Leopard and every Update installed. I've installed the CS4 and from day one I wasn't able to even start Illustrator. It crashes right on startup. Indesign and Photoshop are starting, but creating a PDF-file in Indesign or saving some files in Photoshop means a crash nearly every time.
One solution seems to be a new User Account in Leopard. With a fresh one Illustrator, Indesign and Photoshop work perfectly! But I want to use this (expensive) software on my Account, not on another. Is there any other solution than using another Account on the same computer?
I hope you can help me - thanks a lot,
FabriceI can open my CS4 programs EXCEPT Illustrator. It's crashing on startup after installation of Mavericks. I have latest Java and have done all of your recommendations (uninstalled/reinstalled AI 3x, Disk repair, reinstalled Mavericks). I installed Mavericks on some desktops and AI CS4 is running fine for them. Below is my crash report. I'm getting very sad. I'll try calling Adobe Customer Services, but thought I'd post too.
Process: Adobe Illustrator [904]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [180]
Responsible: Adobe Illustrator [904]
User ID: 501
Date/Time: 2013-11-07 10:28:08.203 -0800
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: C9EBBC87-D37A-FA04-EAB7-50D5355544D3
Sleep/Wake UUID: 8792C205-1DFC-4DB3-A701-6E96AAC67A6C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type GQMIException
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0766f952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x07761167 pthread_kill + 101
2 libsystem_c.dylib 0x075a9340 abort + 155
3 libc++abi.dylib 0x073fa869 abort_message + 169
4 libc++abi.dylib 0x0741b597 default_terminate_handler() + 292
5 libc++abi.dylib 0x07418dd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x07418a05 __cxa_rethrow + 103
7 com.adobe.illustrator 0x001691a8 0x1000 + 1474984
8 com.adobe.illustrator 0x00a3af62 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 54286
9 com.adobe.illustrator 0x00041d8f 0x1000 + 265615
10 com.adobe.illustrator 0x00a18200 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43420
11 com.adobe.illustrator 0x0004210a 0x1000 + 266506
12 com.adobe.illustrator 0x000d840b 0x1000 + 881675
13 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738
14 com.adobe.illustrator 0x00003672 0x1000 + 9842
15 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x07670992 kevent64 + 10
1 libdispatch.dylib 0x074cb8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x074cb556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x0766f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x07762d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x07763042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x0617bb2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x0617b6ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x0617b89d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x0615bea0 TimerThread + 89
7 libsystem_pthread.dylib 0x077605fb _pthread_body + 144
8 libsystem_pthread.dylib 0x07760485 _pthread_start + 130
9 libsystem_pthread.dylib 0x07765cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x0766f7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x07762d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x07764bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x0617b922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x0617bb46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x06147f92 MPWaitOnQueue + 199
6 AdobeACE 0x0132138d 0x12f0000 + 201613
7 AdobeACE 0x01320d85 0x12f0000 + 200069
8 com.apple.CoreServices.CarbonCore 0x0614856e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x077605fb _pthread_body + 144
10 libsystem_pthread.dylib 0x07760485 _pthread_start + 130
11 libsystem_pthread.dylib 0x07765cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x07670046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x07761dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x07765cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x07670046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x07761dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x07765cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x075e0c0c ecx: 0xbffff6bc edx: 0x0766f952
edi: 0x077671a8 esi: 0x00000006 ebp: 0xbffff6d8 esp: 0xbffff6bc
ss: 0x00000023 efl: 0x00000286 eip: 0x0766f952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0740699c
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0xe8eff3 +com.adobe.illustrator (367 - 14.0.0) <F586A10F-F480-4783-A20B-C006B6321F47> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1190000 - 0x11a0fff com.apple.carbonframeworktemplate (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x11a7000 - 0x11b5ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x11bb000 - 0x11bbfff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x11be000 - 0x11d9ff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x11f3000 - 0x1243fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <F625B836-9616-46B7-B681-F9AC11D0DA71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x12dc000 - 0x12dd027 +SPBasic (0) <B1DC5A08-15C4-49F9-9DF1-6A94E0AD3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x12e1000 - 0x12e7ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x12f0000 - 0x13fdfff +AdobeACE (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x141b000 - 0x1932fef +AdobeAGM (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1aab000 - 0x1aebfef +AdobeARE (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1af5000 - 0x1b19ff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1b2c000 - 0x1b46fff +AdobeBIB (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1b51000 - 0x1b72ff7 +AdobeBIBUtils (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1b7f000 - 0x1e1bfef +AdobeCoolType (1) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1ea6000 - 0x1f74fff +AdobeExtendScript (3.7) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x1feb000 - 0x20d3fdf +AdobePDFPort (1) <F54A25D1-5E7A-472E-83D1-10D187434C85> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x2118000 - 0x2710fdf +AdobePDFL (1) <8EC2ABBA-52D2-4230-B327-A6827FB2D33A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2854000 - 0x28f5fd7 +AdobeScCore (3.7) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2951000 - 0x29fffd7 +AdobeSVGExport (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2a31000 - 0x2cdafe2 +AdobeSVGRE (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2dc4000 - 0x2e24fc7 +AdobeXMP (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2e33000 - 0x2f08fdd +FileInfo (0) <F0932F89-FC98-4BA9-B4F2-C58D0E71D3C1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x2f39000 - 0x2f39fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2f3c000 - 0x2fbefd7 +AdobeXMPFiles (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x2fd5000 - 0x30a423b +libicui18n.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x314d000 - 0x3221db7 +libicuuc.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x3282000 - 0x3c3257f +libicudata.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3c35000 - 0x3ffffef +AdobeMPS (1) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x408e000 - 0x4244ff4 +com.adobe.amtlib (amtlib 2.0.1.10077 - 2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x427b000 - 0x43082cb +libicucnv.dylib.36.0 (36) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x4335000 - 0x470f01f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x47c3000 - 0x4864fc3 +com.adobe.amt.services (AMTServices 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) <31E82904-C3C2-424E-A1AE-A5EFADBB19B8> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x4942000 - 0x4e40fc3 +AdobeOwlCanvas (1) <DC1EE447-FCDB-43C8-B6D2-A5454291C85D> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x4f89000 - 0x5019fc3 +WRServices (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x519b000 - 0x519fffc +com.adobe.AdobeCrashReporter (2.5 - 3.0.20080806) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x51a5000 - 0x51c1fd7 +com.adobe.LogTransport (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x51cc000 - 0x51fbff7 +com.adobe.headlights.LogSessionFramework (2.0.0.06112008) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x5223000 - 0x5234ffb +LogTransport2 (1) <835B7B84-5A67-370B-AB39-8E448AA81FA0> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTransport2
0x523e000 - 0x5244fff +com.adobe.pip (1.0.0.220) <2CA89939-DFA7-4686-8536-8A1F1107CAF1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x524a000 - 0x529bff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x52fb000 - 0x52fcfff libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
0x5303000 - 0x530cfff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x5315000 - 0x5319fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
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0x17d92000 - 0x17d97fef +com.adobe.illustrator.plugins.ShapeS (Shape Construction Suite version 14.0.0 - 14.0.0) <A8E06D3D-22EB-4391-A488-39435E80F204> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Required/Plug-ins/ShapeS.aip/Contents/MacOS/ShapeS
0x17d9b000 - 0x17dc7fff +com.adobe.illustrator.plugins.PathfinderS (Pathfinder Suite version 14.0.0 - 14.0.0) <D0D9CCD1-0AEC-4C46-9AA3-F7F97ACCDEF1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Required/Plug-ins/PathFinderS.aip/Contents/MacOS/PathfinderS
0x17df2000 - 0x17e2afef +com.adobe.illustrator.plugins.Snap (Snap version 14.0.0 - 14.0.0) <29FC35B5-A5D5-4F0C-B721-49E267315B13> /Applications/Adobe Illustrator CS4/*/Snap
0x17e9b000 - 0x17ebafcb +com.adobe.illustrator.plugins.ParticlePaint (Symbolism version 14.0.0 - 14.0.0) <4A4D97AA-0B5C-4311-83FE-288839029DA7> /Applications/Adobe Illustrator CS4/*/ParticlePaint
0x18028000 - 0x18d5afff +com.adobe.psl (AdobePSL 11.0.0.1724 - 11.0.0.1724) <6BE27A60-E0F9-4483-8E57-2A7A5227D878> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x1908e000 - 0x1908fffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x19094000 - 0x190c0fff +com.adobe.illustrator.plugins.ExpressView Support (OS Express Views version 14.0.0 - 14.0.0) <4D362918-5276-46B4-9825-5CAE899E9EE5> /Applications/Adobe Illustrator CS4/*/ExpressView Support
0x190cb000 - 0x1970bfff +com.adobe.illustrator.plugins.Save For Web(AI) (SaveForWebEN version 14.0.0 - 14.0.0) <66BB562C-34A1-485E-892B-7E70F9DD98C1> /Applications/Adobe Illustrator CS4/*/Save For Web(AI)
0x19c9f000 - 0x19cabff3 +com.adobe.illustrator.plugins.Pathfinder (Pathfinder Plugin version 14.0.0 - 14.0.0) <7288F843-177B-43CE-9876-AB66A84A2F69> /Applications/Adobe Illustrator CS4/*/Pathfinder
0x19cf9000 - 0x19cfefff +com.adobe.illustrator.plugins.PathSuite (PathConstruction Suite version 14.0.0 - 14.0.0) <667209A1-821D-468E-B3F5-67ADCC0A5B59> /Applications/Adobe Illustrator CS4/*/PathSuite
0x19d02000 - 0x19d28fdf +com.adobe.illustrator.plugins.LiveBlends (Live Blends version 14.0.0 - 14.0.0) <5949CA4F-0265-4001-827A-FDF67CE6E1C4> /Applications/Adobe Illustrator CS4/*/LiveBlends
0x19df7000 - 0x19df7ffd com.apple.applescript.component (2.3 - 348) <6C72E57F-B83E-3B96-B1EC-9AEAF2295257> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x19dfb000 - 0x19dfbfff libffi.dylib (18.1) <7A14A976-B202-3074-8B0D-FB718DF172DA> /usr/lib/libffi.dylib
0x19fad000 - 0x1a30afcf +com.enfocus.InstantPDF.IllustratorCS4 (08 update 2 - 08 update 2 Final Build 68090) /Applications/Adobe Illustrator CS4/*/InstantPDF_CS4
0x1a4a5000 - 0x1a4b5ff7 com.apple.AppleScriptObjC (1.3 - 26) <ECFF3CE0-9069-3F7E-968A-AFB616ED9F1B> /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC
0x1a557000 - 0x1a55afef com.apple.LiveType.component (2.1.3 - 2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x1a55f000 - 0x1a5c4fde com.apple.LiveType.framework (2.1.3 - 2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1a5e4000 - 0x1a62afc3 com.apple.motion.component (1.0 - 1.0) <77973A13-4E79-426F-853F-2318E52A2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x1a630000 - 0x1a63302f Motion (1) <B5E862EE-E0FF-4F86-A789-98E3E601A18C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x1a638000 - 0x1a6c6ffb com.apple.applescript (2.3 - 348) <2A43BED9-D02E-3FF8-9AD1-20348B6C3386> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x40000000 - 0x400ae030 +AdobeJP2K (0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x64b00000 - 0x64b05ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x8fe7b000 - 0x8fead417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate (1.3 - 1.3.11) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <28867732-7E92-3581-97FD-E43D80F4E0D0> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfa100000 - 0xfa15cffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2727
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=266.1M resident=68.4M(26%) swapped_out_or_unallocated=197.7M(74%)
Writable regions: Total=109.0M written=15.4M(14%) resident=47.5M(44%) swapped_out=64K(0%) unallocated=61.5M(56%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.4M
CG backing stores 1632K
CG raster data 28K
CG shared images 212K
CoreServices 1744K
Kernel Alloc Once 4K
MALLOC 28.7M
MALLOC (admin) 48K
Memory Tag 242 12K
Memory Tag 249 192K
Stack 66.1M
VM_ALLOCATE 16.5M
__DATA 31.4M
__IMAGE 528K
__IMPORT 408K
__LINKEDIT 47.9M
__OBJC 2092K
__PAGEZERO 4K
__TEXT 218.2M
__UNICODE 544K
mapped file 37.2M
shared memory 4K
=========== =======
TOTAL 486.8M
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: ET-0405A-UV2.0-3
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: -
Illustrator CS4, new Pantone color books, color channel issue
Since I installed the new Pantone color books, I've been running in a major issue which will affect our whole production line.
If an Illustrator CS4 file contains a Photoshop CS4 image which is using an "old" Pantone color in a color channel, it cannot be opened and I get an error message "File is unreadable". If I replace the "old" Pantone colour with its new equivalent in the color channel in Photoshop, the file can be opened normally.
In our work environment, this means going through all our images to check which one is using a color channel. A painful and time wasting procedure. Furthermore, if one of our suppliers doesn't have the new color books, they won't be able to open any of the files, both Photoshop and Illustrator, so they have no way to revert back to the old Pantone.
Is there another way to fix this?
Thank youMore on the Pantone PLUS saga, hoping to get some input from the users of this forum. I find their silence deafening, to say the least. This is a serious issue, that will cost our agency hours and hours of work if it isn't addressed. And we've already wasted hours of troubleshooting and discussions on how we could resolve it.
We're actually testing a workaround: using both the old and the new libraries in Illustrator. After consulting our suppliers, we've learned that this is what they also do. For them, it's a one shot to get the file to print. For us, it means cheating with files that will get edited again in the future. And the Pantone installer removes the old Pantone books from the Adobe folders for a reason which is mentioned on the download page:
The reason that the PANTONE Color Libraries that had been built into Illustrator need to be removed and replaced with the PANTONE PLUS Color Libraries is that, in Illustrator, a PANTONE Color can only have one data point with which it is associated. In the short term, in order to benefit from the new colors and data associated in PLUS, the PANTONE Libraries that are installed with Adobe Illustrator are removed and replaced with the new PLUS Libraries.
http://www.pantone.com/pages/Pantone/Pantone.aspx?pg=20721&ca=1
I worry this may lead to another bunch of issue, knowing how easily AI files get corrupted. What I need to know is:
What is the exact meaning of the Pantone warning about the "one data point per color?
What are the long term implications of using both Pantone libraries in an Adobe file? Or in the Adobe app? -
Trouble getting Illustrator CS4 to run, and when it does: no workspaces
At work (University of St Andrews) I have Adobe CS4 Web Premium and everything installs and runs okay apart from Illustrator CS4.
I've tried to install it on two different PCs, both Dell Precision workstations. One had Windows XP Professional 32-bit, the new one has Windows 7 Professional 64-bit. I get exactly the same behaviour on both. I've even tried to install it on Windows 7's XP Mode and I get the same error messages!
INSTALLATION #1
When I installed it I got an error saying "Done, with errors". Details showed:
Error
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2
When I then tried to run the application it just wouldn't start, it would throw up an error message. It simply would not start.
INSTALLATION #2
So I uninstalled it, reinstalled it and got the same error.
COPY FILES - NO WORKSPACES
I then read this advice on a forum:
"Do you have a working install of Ai CS4 on another computer anywhere?
If so, go into C:\Program Files\Adobe\Adobe Illustrator\Support\Required
and copy the Resources file to the same location on the computer that
encounters the error. I was having the same problem, but luckily I had a
working install on another OS, so I just compared the files between the
two installations and found the missing ones."
So I copied over these files from a working copy elsewhere in the department and this time the application ran but I now have no WorkSpace settings and cannot save any either.
INSTALLATION #3
I then uninstalled again and tried to reinstall. This time on the installer I was given a number of language options. Rather than English (International) I selected English (US) and lo! and behold! the installer ran without errors and the application opened ok and this time I had WorkSpaces... the only problem was that it would only run in trial mode because it wouldn't accept my serial number, which I'm guessing is for English (International) only.
INSTALLATION #4
Uninstall, again. Reinstall, again, this time in English (International).
Now the application opens but again I have no WorkSpaces, and cannot save any workspaces.
What can I do? Any idea how can I get a fully working version of Illustrator CS4 on my PC that includes workspaces?
Thank you
GarethHi Carey,
Thanks for your post. I have followed your instructions and here are my replies:
Are you having any issues with your other Adobe products, or is it just Illustrator?
If just Illustrator, did you previously install the product separately (i.e. as a trial, or as a pre-release/beta)?
I am having problems only with Illustrator CS4. I have not installed the product separately, either as a trial or a pre-release or beta.
In fact, I installed Adobe CS4 Web Premium on a clean, newly installed, straight-from-the-Dell-factory Dell Precision T7400. It was the first application I installed, and Illustrator wasn't working straight after the installation.
I've not had any problems with other Adobe applications. The only time the serial number became an issue was when I tried to reinstall Illustrator CS4 using "English (US)" as an option, simply out of curiosity as this hadn't been an option with the original installation of the whole suite.
I followed the instructions:
Deleted C:\Program Files (x86)\Adobe\Adobe Illustrator CS4.
Updated permissions for Public Documents (although when I reached step 12: "Click Apply and click Permissions tab." there was no Permissions tab).
Reinstalled Illustrator CS4 from the setup.exe file. You said uncheck everything else, however the following applications would not allow me to untick them:
Adobe Bridge CS4
Adobe Extension Manager CS4
Supporting Components:
Adobe CMaps CS4
Adobe CSI CS4
Adobe CSI CS4 x64
Adobe Color EU Recommended Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Extra Settings CS4
Adobe Default Language CS4
Adobe ExtendScript Toolkit CS4
Adobe Fonts All CS4
Adobe Adobe Linguistics CS4
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Search for Help
Adobe Service Manager Extension
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics PLugin x64
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Connect
PDF Settings CS4
Photoshop Camera Raw _x64
kuler
The installer ran, and I got exactly the same error as before:
Error
Adobe Illustrator CS4 LangPack (en_GB)
Error:
Error 2
Now when I try to run Illustrator CS4 I get a dialog box saying:
Error
The localized resource files for this application could not be loaded. Please reinstall or repair the application and try again.
This is the ninth time I've tried to reinstall it.
I'll try to send you a direct message with the serial number and take it from there.
Thanks
Gareth -
In Illustrator CS4 in Mac OS 10.6.2 my windows are blank
When I open Illustrator CS4, and open a new or older document, the windows (action, brushes, layers, pathfinder, etc) are blank. If I close and reopen Illustrator I have a 50/50 chance that they will appear. At times I have had to close and reopen numerous times. Any thoughts? No new hardware or programs added since installation of CS4.(I already uninstalled and re-installed)
Dumping preferences was done. Restarting as you suggested has opened another symptom - I do not get a dialog box and most plugins don't load. I can use the program but with limited features. I have restarted normally for twenty times in a row and the windows are showing. So we shall see.
Hopefully it will behave itself.
Thanks,
jm -
Problems Installing Adobe Illustrator CS4 on Mac OS X Yosemite
Hi all,
When trying to install Illustrator CS4 on Mac OS X Yosemite, I receive an error: "required resources are missing."
Previously, I had problems using Illustrator CS4 when I upgraded to Yosemite, due to an error with the plugin "photoshopimport.aip." I had attempted to uninstall Illustrator, but the uninstall also gave me errors. I ultimately used the CC Cleaner Tool to remove Illustrator.
Now, however, I can't reinstall Illustrator CS4 either! I use the version provided on Adobe's website, so it's not a problem with a physical DVD.
Any ideas for potential solutions? Many thanks!I don't have an Adobe installation log, and it's not hidden either. I tried installing Illustrator CS4 again, and I noticed that the install fails while ~80% through an "initializing" step. So, it fails before it even starts to generate an install log! I re-downloaded it and had the same error.
I did notice that I have some errors in the Adobe CC Cleaner Tool when I was removing Illustrator CS4. If you look at my first post, I couldn't use it, or uninstall it, so I simply used the Cleaner Tool to remove it. There are some errors in the Cleaner Tool log, such as this one:
2014-11-02 15:11:19.319 Adobe Creative Cloud Cleaner Tool[1573:8801317] The following session will be removed: bf2f18d647916c8449e4a221e4609a2
2014-11-02 15:11:19.324 Adobe Creative Cloud Cleaner Tool[1573:8801317] Deleting the payload: {78F4C3FA-BE2D-4392-A98A-68A3498E3E94} from the table ribs_payload and other associated tables for payloads
2014-11-02 15:11:19.324 Adobe Creative Cloud Cleaner Tool[1573:8801317] ERROR: Cannot delete the payload due to constraint: {78F4C3FA-BE2D-4392-A98A-68A3498E3E94}
To make things worse, Adobe Support Advisor has been discontinued, which could interpret errors contained in Adobe logs.
I contacted Adobe support via chat, and they simply told me that Illustrator CS4 was not supported for Yosemite, and did not offer any further help or information...
Any other ideas? Or am I simply stuck??
Thanks for all of your advice! -
Iam trying to load illustator in my PC i get following error while loading Application CD 2
Adobe Illustrator CS4
Error:
Error 1603. Error 1305.Error reading from file C:\Program Files\Adobe\Adobe Illustrator CS4\Support Files\Required\Fonts\AdobeSongStd-Light.otf. Verify that the file exists and that you can access it.
AdobeColorCommonSetRGB
Error:
Error 2.
My serial no. [Removed by moderator]Download a copy an installer for CS4 from the links on this page:
Other downloads -
Hi, I have just bought a new MacBook Pro and when I try to install my Illustrator CS4 the installer refuses to let me type in my serial number and I'm obliged to opt for a trial period. Why am I having this problem?
Hi Fergus1,
Please check if you have the right serial number meant for the right software version else the installer will not accept.
Give me the serial number and I will check that for you.
Send me a private message. Do not post it here.
If you dont know how to do that refer : http://forums.adobe.com/thread/1184148 -
Cannot reinstall Adobe Illustrator CS4
Hello!
2007, I have bought Adobe Illustrator CS4 from your website.
I used it few months and then I put it aside. First, the cd kept asking for a serial number and the one I still had since 2007, did not work. One must buy a new serial number, i have heard. How is that even possible or fair in any way? SO THE 170 Euros were payed for a time-limited product? Is this milk!?
Anyhow, now the cd doesn't even "run". It keeps showing that "the Installer database is corrupt", after have clicked "run" and then "install".
Thanks in advance.
Sincerely R.A.AWhatever you heard regarding having to buy a new serial number is false information - your license remains valid as long as you paid for it yourself. If your disc is not loading properly you can download the installation thru the page linked below.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html -
Previewing imported bitmaps for Illustrator CS4 using Windows XP
Hi all
Can anyone tell me if it is possible to preview a bitmap while importing it into Illustrator CS4 (File>Place). I am using Windows XP SP3 and I know you can see a preview on bitmaps with the Mac version.
Any help much appreciated.
Thanks
GeorgeSome general comments (when I used CS3 and WinXp I did not have any problems, now I am on Win7 64bit Pro and CS5)
Check your WinXp configuration and eliminate (not remove, just stop from running at startup) anything you don't really need
Background programs can cause problems for video editing
The usual advice is to disable anti-virus (and, of course, don't connect to the Internet) to reduce the drain on resources
Also do not have other programs YOU start running, so PPro has 100% of the computer's attention & resources
Be sure you have a good device driver for your nVidia card
This is usually the latest one (direct from nVidia, not Windows update) but you MAY need to experiment with driver versions in case a later version does not work well
>HDV project where the bulk of the files are HDV from a Canon HV20
CS5 is much better at allowing different kinds of files in a project, I'm not so sure about earlier versions
If your final output is going to be DVD what MAY help is to do only the HDV part, save out to DV AVI Widescreen, then do the other codecs in a separate project, and finally join the DV AVI files in a final project
CS4 is 32bit so will not take FULL advantage of Win7 and a 64bit computer... but if you have enough memory (I would say 12 or 16 Gig, depending on motherboard) that will allow CS4 to use as much ram as possible
Just how do you have your drives configured?
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all program installs
2 - 320G WD Win7 swap file and video project files
3 - 1T WD all video files... input & output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
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