Installation for itunes is not working

i used to have itunes on my computer but then i bought the itunes touch and somehow everything go messed up so i uninstalled everything and tried to download itunes again but whenever i try a message comes up saying "older version of apple software update cannot be removed." i tried going to the control panel and removing all the apple software but one program called "apple software update" will not delete. everytime i try to a message comes up saying " network source is unavailable". how do i solve this problem?

A windows dialog box came up and asked to specify the path of the "itunes.msi"-file (original location: documents and setting\user\local settings\temp\XP7021\
okay, let's try this first.
first head into your Add/Remove programs and try to uninstall your QuickTime. if it goes, good ... if not, we'll attend to it when we attend to your itunes.
next, Download and install the Windows Installer CleanUp utility. then use it to clear any existing itunes and/or QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders. use the instructions from the following document as a guide to that:
Removing iTunes and QuickTime for Windows
now restart the PC and try another itunes install. does it go through properly this time?

Similar Messages

  • New update for Itunes update not working

    I am having the same problem that lots of people are having, i have looked at the thread and i did everything that was sugguested but i still get the flowing error
    runtime error
    Program:C\Programfiles\itunes\itunes.exe
    R6034
    An applocation has made an attempt to load the C runtime Library inncorrectly
    please help

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • HT4009 My new card  for iTunes is not working how do I get it to work

    My iTunes card is not working

    Hi, Rockstar123456789. 
    The article below provides some helpful information when experiencing issues with redeeming iTunes gift cards. 
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292
    Cheers,
    Jason H. 

  • The new update for iTunes is not working

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    What do you mean? More info on what you are experiencing, please. We can't see your Mac screen...
    GB

  • TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS?  I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

    I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS?  I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

    jbrie8210 wrote:
    I NEED TO UPGRADE FROM 10.5.8 ...
    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
    Be sure to make a Backup of your Current System Before Upgrading...
    Next...
    Upgrade to Mountain Lion
    With Regard to ML...  Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
    http://roaringapps.com/apps:table
    You should also consider more RAM... Get the Maximum you can for your Mac...
    It is important to get the Correct and Matching RAM
    See Here  >  OWC RAM  >  http://www.macsales.com
    The above site also has videos on how to Install RAM should you need it...

  • My itnues for pc is not working :( it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

    my itnues for pc is not working it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

    Please helppppp

  • ITunes does not work for Asia ( Hong Kong )

    I just purchased my first iPod Nano ( 2nd Generation) was was told by store staff all I have to do is register and download apple itunes software and then I could download MP3 songs from iTunes...paying for songs of course.
    I was shocked to learn that iTunes does not work for Hong Kong residents, nor does napster,yahoo music unlimited, etc.
    I am a Canadian living in Hong Kong, so can not read write or understand chinese, does anyone know of a English subscibtion mp3 download service that works for Hong Kong, and not emusic, tried that one, not for me .
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    BullDogHK

    Do you still have a Canadian credit card and Canadian billing address? If so, you should still be able to use the Canadian store.

  • My apple ID will work for uk itunes but not work for canadian itunes. Why?

    My apple ID will work for uk itunes but not work for canadian itunes. Why?

    http://www.apple.com/legal/internet-services/itunes/ww/

  • TS1362 I have a Mac Pro tower, am running osx and iTunes will not work.. It basically just stopped working after having run faultlessly for...years... I can see all the songs, playlists etc, but the progress bar will not progress..it's 'stuck'. Suggestion

    I have a Mac Pro tower am running OSX and iTunes will not work. It has always worked flawlessly. I can see all my iTunes content- my playlists, my songs et cetera, But I cannot play anything. The progress bar is  'stuck'...any suggestions?

    Thanks. I have been using iTunes since its inception and have never had a problem...I'm using the latest version. The progress bar is the bar that moves when you're playing a song..it just won't start when I double click on a song,..have tried quitting, rebooting etc but nothing works. Apple are useless-they have told me twice they've tried to call me 'momentarily', but I've been waiting by the phone, and they definitely have not tried to call...

  • After doing a widows update itunes will not work at all

    after doing a widows update itunes will not work at all

    hiya!
    I get the itunes has encounterd a problem and needs to close, sorry for the inconvenience error, no specific error number. I do not have QT installed,
    not having QT installed is what will be causing your itunes error message at the moment. let's try a careful standalone QT 7.1 install.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • I've tried so many things but itunes is not working

    I tried to install itunes 5 last monday but it did not install successfully and I encountered many of the error messages people have already detailed. (I'll know next time to check these boards before faithfully clicking on the download button - I could have saved myself so much hassle!)
    I followed the instructions in Dimitry's post - uninstalled bonjour/quicktime etc and then managed to do a system restore. The system restore went ok and itunes seemed to be working but it made the computer run incredibly slow and messed up the 'Ahead Nero- Burning Rom' program.
    On saturday, we ran a defrag to see if that would speed up the computer - that took nearly 7 hours to run! I then did another system restore which has made the computer run properly. But itunes did not work, so I tried to reinstall it from the disk that came with the ipod. It gets to the end of the installation and says that a newer version is stored on the computer and so cannot install.
    I then picked up a download for itunes 4.9 from one of these threads and tried to install that version, but again get the same message that there's a newer version on the computer so cannot install.
    I think I have itunes 4.8 on the computer, but when i try and open it, I get a message that itunes cannot run because some of its required files are missing and i need to reinstall itunes! (I don't think quicktime is installed correctly on the computer either as i get an error message - is the standalone download on the apple site safe to use?)
    I think i need to completely uninstall itunes and then reinstall it, but i'm scared of losing all my music. I cannot back my music up as the burning-rom program is not working - i tried reinstalling it, but i need to enter a serial number to complete the installation, but i don't have one as it all came in the bundle with the computer.
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    Hi B
    I meticulously followed the instructions but I still haven't been able to completely uninstall itunes and the ipod.
    When I right-click on the bin folder in the ipod folder in program files and then choose delete, I get the following message:
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    When i open the windows installer cleanup tool I cannot see itunes/ipod/quicktime in the list.
    I suspect this is something to do with administrator rights? How do I log in as an administrator? Only me and my husband use the computer, but we don't log in under any different IDs or anything, we just switch it on and start using it?!
    I tried installing 4.9 from one of the other threads anyway, but I still get the message that a newer version of itunes is installed so it cannot continue. The itunes in the ipod program file shows as 4.8.0.
    Look forward to your advice again.
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  • New Itunes is not working because my imac is 10.6.8 need help ?

    New Itunes is not working because my imac is 10.6.8 need help ....

    Because you require Lion to run it. You should not have installed it.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
                 Identifier 5,1 or later.
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
             7. Xserve (Early 2009) - Model Identifier 3,1 or later.
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
    Upgrading to Yosemite
    You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
    Upgrading to Yosemite
    To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
        OS X Mavericks/Yosemite- System Requirements
          Macs that can be upgraded to OS X Yosemite
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.

  • Tried downloading itunes version 11.4 and received an error code 2324. Now itunes will not work at all and I cannot sync my phone, ipad or ipod. How should I proceed?

    I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date,  now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
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    tt2

  • HT1926 my itunes is not working at all, so I uninstalled it and reinstalled.  I get to the point where is says it is starting up and a messages box pops up and says "Service Apple Mobile Device failed to start.  Verifty that you have sufficient privileges

    my itunes is not working at all.  A message pops up to say that I may not have suffient privileges to start system services on my apple mobile device.
    I have uninstalled and reinstalled itunes but the same message still appears and itunes will not start.
    Any help would be appreciated!
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    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion. I am facing following messages.

    Hello Team,
    I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion.
    Also, I am not being able to upgrade Mac OS X 10.7 to 10.7.4 or letest for lion.
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    Process:         iTunes [463]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.7 (10.7)
    Build Info:      iTunes-10702101~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [273]
    Date/Time:       2012-10-22 23:33:07.226 +0200
    OS Version:      Mac OS X 10.7 (11A390)
    Report Version:  8
    Interval Since Last Report:          4918 sec
    Crashes Since Last Report:           2
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      3DE933E2-7A48-4840-91F4-7DC466ED9C26
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
    Binary Images:
           0x102a96000 -        0x103c36fff  com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
        0x7fff62696000 -     0x7fff626cb1ff  dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
    Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
    Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.5)
    Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 2 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHY2160BH, 160.04 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-867
    USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52f, 0x1d100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
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    And Google chrome just keep loading the page for hours and nothing is appear on its browser. But safari and firefox working absolutly fine.
    In addition, I have reboot computer as well but it never worked. Please help me in this occasion.
    Eagerly waiting for your response on this issue.
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    You need to upgrade your copy of MS Office. You're using a version that is 8 years old (at least). You can buy Office 2011, which will work. You could also get a copy of Pages from the App Store, which is cheaper and will open Word files (though not perfectly). Or you could get a free Office clone, like OpenOffice or LibreOffice.

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