Installation. I am trying to install / use Acrobat XI Pro. After installation when I launch the application, it keeps crashing. PS. I had Acrobat 8 Professional previously.
PS. I am on Mac OS 10.9.3
Hi sethup,
Have you uninstalled Acrobat 8 before installing Acrobat 11?
Did the installation for Acrobat 11 go without any errors?
If yes then it might be an issue with the licensing. We might have to check the amt3.log file.
Do you face the same issue when you try to launch the application in the root user account as well.
Refer : Enabling and using the "root" user in Mac OS X
Regards,
Rave
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Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
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http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
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