Installation interupted -how do I deactivate the serial number?

After owning this photoshop element 10 for a long time - I finally opened the box.  I tried everything after my disk jammed when told to install disk number 2.  now the problem is the message said I should deactivate the serial numer and try again.  I have looked all over help on my PC and the internet.  Big problem.  Can anybody give me a easy answer?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Scroll down to chat.

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