Installation Issue : Photoshop CS3 Extended

Hi,
I've previously installed Photoshop CS3 for windows xp on my pc through electronic delivery. My problem is when i try to install Photoshop CS3 extended on my pc (after uninstalling CS3 version) it install Photoshop CS3 only not the Extended one. Also there is no way to deactivate my product.
Please help me.
Regards,
Nitin

Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that exact problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Similar Messages

Photoshop CS3 Extended won't recognize QuickTime installation

Hi,
using Photoshop CS3 Extended, I tried opening an animated GIF today without success. After some forum searching I found I had to import it as video into layers.
When I tried that I got this message:
"Could not complete the video frames to layers command because QuickTime version 7.1 or later is required."
I have QuickTime installed, the newest version (checked for updates and found none), and it works normally. This computer is just about 2 months old, so it's not an out-of-date installation of QuickTime, either.
I am running Windows XP Pro.
How does Photoshop determine whether QuickTime is installed or not?
Any other ideas?
I'd rather avoid re-installing programs (especially QuickTime) if there's an easier fix for this.
Thanks!

Richard.
There was a problem with QT 7.4 and the Digital rights Management segment that conflicted with After Effects and Premier. There was an almost immediate update from Apple to 7.4.1 (6?) which fixed this problem, there may infact have been another update since then although from memory this was just an itunes update.
I'd update to the latest version which will more than likely fix the problems. If as you said you have the latest version then try uninstalling Quicktime and reinstalling it rather than using the apple updater.
BRETT

Photoshop CS3 extended error on Installation("A Problem occurred while extracting some files....

Hi guys. I dont know if youve experienced this but I get this error whenever I try to install Photoshop CS3 Extended. The error popup message goes like this:
"A Problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
Any idea? :(
thanks in advanced.
Cheers!

Welcome to the forum.
where is the file to download it directly?
With CS3, there might not be one any longer. CS4 has been out for some time. You might need to contact Adobe Customer Service for resolution. I know that they offer replacement media for a small fee, but do not know how far back they go with the versions.
For me, I always purchase the full discs, and from Adobe, so I have little experience with downloaders and with the downloadable files. Maybe someone else can offer you more direct assistance.
Good luck,
Hunt

Adobe Photoshop CS3 Extended freezes on startup under Windows 7 Ultimate 64-bit - No splash screen

I installed my licensed copy of Adobe Photoshop CS3 Extended today as part of my install a bunch of software after a reinstall of Windows (due to viruses). I did a completely fresh install of Windows 7 Ultimate 64-bit. I've used Photoshop CS3 Extended for quite a while now so I know what to expect on startup but it was previously installed under Windows XP Professional (32-bit). Figured I would give Windows 7 a chance this time around.
Google searches aren't turning up anything. When I attempt to start the application, I get a window with the title "Adobe Photoshop CS3" (no "Extended" - I seem to recall the title changes later) and the toolbar appears. However, no splash screen appears and no Product Activation wizard appears - the application simply freezes on an empty frame and a toolbar. I've tried running Photoshop as Administrator (right-click, "Run As Administrator"), but nothing changed there. I tried uninstalling and reinstalling. I tried upgrading to CS3 10.0.1. Nothing works. The application simply freezes before it gets anywhere.
I tried calling Adobe Support since this technically falls under installation issues but their phone support systems are down today. Go figure.
Edit: I hooked into Photoshop with the Visual Studio debugger and every single thread is executing some variation of WaitForSingleObject() or WaitForMultipleObjects(). The main thread is "executing" somewhere in AdobeLM_libFNP.dll (at address 09619d81 - if I had debugging symbols for CS3, I could provide a function). There are nine threads "running" at the point the freeze occurs - but all of them are technically suspended due to the functions they are executing - and one thread is in a suspended state.

Log Name:      Application
Source:        Application Hang
Date:          7/17/2010 6:16:25 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
The program Photoshop.exe version 10.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d0c
Start Time: 01cb2616be79e36f
Termination Time: 2
Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
Report Id: 06f5fbff-920a-11df-9d69-001fd023417e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-18T01:16:25.000000000Z" />
    <EventRecordID>1615</EventRecordID>
    <Channel>Application</Channel>
    <Security />
</System>
<EventData>
    <Data>Photoshop.exe</Data>
    <Data>10.0.1.0</Data>
    <Data>d0c</Data>
    <Data>01cb2616be79e36f</Data>
    <Data>2</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe</Data>
    <Data>06f5fbff-920a-11df-9d69-001fd023417e</Data>
    <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>
And, according to the Event Viewer, the "Binary" data translates to a zero-terminated Unicode string of "Cross-thread".
My Visual Studio analysis was far more informative. All threads are hung inside of WaitForSingleObject() and WaitForMultipleObjects() calls and the DLL in question appears to be FlexNet-related. I did forget to mention that I also even manually started the FlexNet service in case, for some strange reason, Photoshop was waiting for it to start. That also did not work.
(And there is nothing in the Action Center control panel either despite the message saying there might be more information there.)
Edit: The timestamp above might be a little odd-looking. I didn't originally see anything in Event Viewer until I clicked the first button to send an Error Report. Mostly I just skipped that part of killing a process.

Cannot Activate Photoshop CS3 Extended???

Hi,
I cannot activate my copy of Adobe Photoshop CS3 Extended, after coming across a previous thread regarding this issue (Re: CS3 Retail Box. Key Won't Work) I contacted support but after 3 representatives they all claim to not be able to validate the keys (despite one still being in use on my wife's laptop!). I just want to deactivate the keys from the previous 2 PCs so I can install them on my newer machines, my old pc has been formatted without deactivation so I cannot do it myself and I am scared to deactivate the other copy as It seems I will not receive any support in reactivating it.
Here is a complete conversation with one of the 3 support representatives I have spoken to regarding this issue:
Thank you for contacting Adobe.
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Vijet.
Vijet: Hello. Welcome to Adobe Technical Support.
mike stripling: Hi, I have here 2 keys for Adobe Photoshop CS3 extended edition which are telling me there is too many activations on them
Vijet: Hi Mike,In order to assist you in a better way can i have your Name your Email id and your Phone number please.
mike stripling: one of them was on a pc which has been formatted without deactivation and the other is on my wife's laptop which also needs deactivation as that will be formatted soon
mike stripling: Mike Stripling, [email protected] and I'm not sure which phone number it would be under
mike stripling: (it was registered 7 years ago)
mike stripling: I have spoken to two previous representatives who claim my keys are not valid yet after downloading cs3 from your website instead of installing from a disc it says for both keys that there are too many pcs using them at the moment
Vijet: Can you please provide me with the Serial Number for your Photoshop CS 3
mike stripling: [removed] & [removed]
mike stripling: Your previous representatives claimed this did not show on their system
mike stripling: but when I put it in photoshop it claims there are too many pcs using those keys
mike stripling: I can screenshot this if necessary
Vijet: Sorry to say Mike but the Serial Number you are giving me are invalid one's.
mike stripling: No they are not.
mike stripling: Why else would I get a big green tick and a page showing 'too many activations'
Vijet: Please allow me a moment while I look into your account and see why are you having this issue.
mike stripling: Ok.
mike stripling: I also found this support thread with your adobe staff responses on this issue which may be relevant: https://forums.adobe.com/thread/1491813
mike stripling: "CS3 can not be activated any more as it is end of life product, you can contact Adobe Support at Adobe - Contact Support – Download and Installation to know how to proceed for it & know about the options if there are any. Regards Rajshree"
Vijet: The serial number you are giving me are not the valid one,i have looked into my resources.
mike stripling: https://i.imgur.com/GRdHQmc.png
mike stripling: then why do I get this?
Vijet: May be Mike the Photoshop we are talking about is CS 2 not CS 3?
mike stripling: the screenshot I just linked is cs3 and the disc with the serial numbers, box etc all says adobe photoshop cs3 extended
Vijet: Because end of life of the product you are saying it's for CS 2 products not for the CS 3.
mike stripling: your staff post says cs3 as well
mike stripling: clearly stated in this thread https://forums.adobe.com/thread/1491813
Vijet: Allow me a minute let me look into it.
Vijet: From where did you purchased it?
mike stripling: It was years ago, but I believe amazon or something
mike stripling: I don't have the purchase order saved, who would save that for 7 years? :S
Vijet: Sorry to say Mike i wont be able to help you with this.

i am not an adobe employe and not an adobe spokesperson.
but my guess is it appears to adobe as if those keys have been 'hacked'. ie, published somewhere publically, used by others and are now blacklisted.

Installing MAC Photoshop CS3 Extended

I just purchased, for my older MAC runnning 10.5.8, Photoshop CS3 Extended. I received 1 DVD disk, but during the installation, the progress bar indicated I was installing 1 of 3 disks, and of course about a third of the way through I was prompted to insert the next disk, but I did not get one. Am I missing something?

If its an urgent issue of yours, please visit this page, it has all the links:
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Please follow the steps mentioned in "Note" Section specially, Meticulously If you fail on 1-3 you get an "Not Authorized" Error.
Cheers
LP

Completely remove all traces of Photoshop CS3 Extended

I have recently installed Photoshop CS3 Extended but there was a problem with the serial number on the box. Adobe have issued me a new serial number to use. I uninstalled it all but when i reinstalled it, the original serial number is still there. How do i completely remove all traces of Photoshop CS3 Extended from my computer so that i can reinstall it with my new serial number? This is a full retail version used on a Windows XP system. Many thanks.

don't forget to read the instructions! :)
on that page you'll find this note:
>Start out at Level 2 and advance to Level 3 only if you still have issues installing your CS3 applications. Running this script removes shared components created during the installation of CS3 applications.
>Note: Level 3 is a hidden option and thus is not listed in the main interface. To access Level 3 just type "3"( without quotes) when prompted for the level.

Adobe Photoshop CS3 Extended Trial

Hi guys, I've recently downloaded Adobe Photoshop CS3 Extended. When I select the trial period for 30 days instead of buying the product, it says that Adobe cannot continue and it's having trouble loading the trial. I reinstalled it and restarted my computer, like it said, and nothing worked. Please help, I cannot afford Adobe Photoshop CS3 Extended right now, and I do not support piracy at all.

I've tried to install the program from a different directory, I think my windows installer is crashing every time i try to install it, maybe I find a working hotfix for it.
I followed these steps when i tried to install ps:
http://666kb.com/i/b1qwvm0mq1zs8iekm.jpg
First I downloaded it to C:~~/Downloads (1.)
Then I extracted this file to C:~/Desktop (2.)
Afterwards I got these files (3.)
After clicking on setup.exe this window (4.) appears and disappears right after
Danke für die bisherige Hilfe
aus der Alpenrepublik
Fabs
/edit:
To unregister and register the msi hasn't solve my problem.
Now I am trying to run the sfc /scannow command.

Problem Reading Adobe Photoshop CS3 Extended In Windows

I have Windows 7 and Photoshop CS3 Extended; can't read .psd file; error says not a supported file type; need to work with layers. When installed, received a Successful message upon installation. A solution to reading .psd files in Windows?

Thanks to both of you for responding. The files I am referring to are loaded to my C drive from ADOBE PHOTOSHOP CS3 "CLASSROOM IN A BOOK" tutorial. On the cover, it says "The official training workbook from Adobe Systems". I don't know what to do at this point. I'm ok with Html. Just need photoshop knowledge added and understand usde of .psd files provides a means to work with layering. Any suggestions?

Error "Licensing for this product has stopped working" when starting Adobe Photoshop CS3 Extended- XP Pro AMD; 2GB RAM

I have exhausted all known options thus far.
I started the Flexnet Licensing Service and restarted the system but the message continues to come up when lanching PS CS3 extended
After restarting computer the Flexnet Licensing Service stops again and goes into Manual mode. This also happens after a few minutes without restarting.
I also downloaded the Flexnet Licensing Recovery Kit from Adobe Support but the file stops after saying "please wait for a few moments.. ?"
I changed the setting as discribed for the Flexnt folder but the message continues to come up when PS Extended CS3 is launced.
http://kb2.adobe.com/cps/401/kb401528.html
What else is there to do. Please help me as what I can do so I can continue to use Photoshop CS3 Extended.
Thank you

I downloaded the clean Script file and followed the instructions from what the Clean Script read Me file described. The first step said to deactivate. Although I was not able to deactivate because of my original message, I followed the remaining steps.
After using the Clean Script and uninstalling Photoshop CS3 Extended and re-installing it I re-booted my computer. I also deleted the CS3 Application data files.
When I installed PS CS3 Extended the installer does not ask for the serial number on all attemps. I bought a registered copy of PS CS3 Extended. Is there another way to approch this licensing error.
Thanks.

Photoshop CS3 Extended Keyboard Shortcut Not Working

I installed the CS3 Master Collection that included Photoshop CS3 Extended. I've used Photoshop for going on a decade and I find the CTRL+ALT+I keyboard shortcut really handly to pop open the Image Size window.
Now, in this new version (don't after a clean format, reinstall of my XP OS) the shortcut no longer works. I check and it still has CTRL+ALT+I listed next to Image Size in the drop down menu as the proper keys, but it does not work.
Anyone having this issue?

I tried resetting the preferences but to no avail.
I'm avoiding having to do an uninstall/reinstall like the plague so If I can find what's causing it and fix it manually that would be preferred.
I have thought about running the Adobe updater but I'm concerned that it may cause more problems that it would fix (as this has happed to me before with other apps). Everything else works great and this is the only issue I've noticed.
Does anyone know if the update for Photoshop CS3 Extended addressed his issue (or knows of another cause that might be behind it)?

About Using Magnetic Lasso Tool In Photoshop CS3 Extended

Hi All
I seem to be having a problem using the Magnetic Lasso Tool In Photoshop CS3 Extended as when I get half way around an egales beak zoomed in at 66.67% and start to single click around the tight corners the photo is covered over with a white background and the palettes to the right of the Photo e.g. layers, channels, paths becomes white to and all you can see is the paths that the Magnetic Lasso Tool has made around the beak until you click any key on the keyboard but the annoying thing about doing that is that the path automatically becomes selected there for I am unable to draw the paths around the rest of the beak does anyone know of a patch of some kind that will correct this error?
Many Thanks For Reading This And May Be Replying To it.
All The Best. Regards,
Oliver
P.S I have downloaded and installed all of the updates for all Adobe and Adobe CS3 Software.

Oliver,
We have the same exact issue here with the Polygonal Lasso tool. Get anywhere from 20-80% around an object and it hiccups once and then locks up for a moment causing you to loose whatever you've been selecting.
Symptoms include toolbars and palettes turning white and screen freezing for a moment.
Is there an official word on this from Adobe? Or better yet, a solution?
Thanks,
George

Can't unlock background layer using Photoshop CS3 Extended

I installed CS3 a few days ago (though I'm an experienced CS2 and Photoshop 6 user) and opened Photoshop CS3 Extended today for the first time.
The problem I'm having is with unlocking the background layer. I read in the documentation and on the Net about double-clicking and renaming the layer (which is what I did in other versions), or creating a new file with a transparent background, but those things aren't working for me in this version.
I opened a tiff file (a logo I want to use as the basis for a new image) but I can't unlock the background layer so I can copy, manipulate or add to it. Everything on the Layers drop-down menu is grayed out, as are the word Lock: and the symbols following it in the Layers window.
I tried creating a new image but when File|New dialog box opens the option to use transparent in the Background Contents dropdown is grayed out, too.
I'd appreciate some help with this.
Thanks,
Peggy

The issue has to do with the mode that you are in. If it is a TIFF or GIF file that you are opening, when you click on "Image -- Mode" you are likely to see "Indexed Color..." with a checkmark next to it. Be sure to select "RGB Color." Once you have done that, you can simply double-click the background layer in the layers palette to unlock the image.

HELP - Installing Photoshop CS3 Extended using Apple Remote Desktop

Hello,
I have 12 MacPro's in a classroom. Is there a way to Install Photoshop CS3 Extended using Apple Remote Desktop (not on a server) to all the computers at once?
Thank you very much.

I don't have access to stand-alone PS CS3, only the Design Premium CS3 disc, but that includes Photoshop, so they're probably the same system. In any case, it does not use a standard Apple packaging scheme, instead using a custom mess of hollow folders, app packages, disk images, shared resources, and xml config files.
I briefly went ahead with the idea of doing an install, looking for what had been installed, and bundling up that virgin copy using Package Maker; but installing it elsewhere — with Installer, nevermind ARD — failed or left me with a 'crashy' copy of the apps. Maybe I just stink at making packages of other people's software, but my guess is that Adobe's installer throws files into nooks and crannies all over, or does a importantly-different install depending on your hardware/software config. In any case, I gave up and made an updated hard drive image including the new software. Deploying that worked fine.
Sorry I didn't have better news. Good luck. Joel

Lem upgrading from Photoshop CS3 extended version, to CS4 standard

I own of Adobe Photoshop CS3 extended, and I'm trying to upgrade to CS4 and CS5 of which are standard additions. My serial number for my CS3 extended is not working when I input it for the installation on CS4. What do I need to do.

800-833-6687
Monday—Friday, 5am—7pm PT
or
866-772-3623
Or try a chat session
Contact Customer Care
My notes are a few months old, and I should let you know I'm just a user volunteering my time in the forums, not Adobe Staff.
The good news is that they do show up to lend a hand.
Gene

Installation Issue : Photoshop CS3 Extended

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