Installation issue - using a remote server without using remote desktop or citrix

Hello Experts..
We have a client who wants to install SAP Client (SAP 9 PL 11) in their local machines, but connecting to a remote server. They want to avoid connecting through Remote Desktop or Citrix.They already installed SAP clients in local pc's and when they select the server, they already configured it to a server located overseas. We succed on achieve the connection, but the performance is really poor (sometimes it takes about 2 minutes to open a simple menu in SAP).
We ran internet speed tests in the client's office and in the server, and both results were more than satisfactory. But we couldn't come up with a reason for this enviroment works properly..
The question is... Is this kind of enviroment supported by SAP?? Do you know about any alternative to connect from the local PC to a remote server without using remote desktop or citrix??
Thanks in advance...
Raúl Fragueiro

Hi,
I assumed you are using VPN connection right?
In your scenario that is normal since the GUI of SAP B1 is not built for type of connection compare
to SAP ERP GUI.
The only SAP supported type of remote connection is either Terminal Server or Citrix.
In our own scenario we are using Terminal Server and we are very satisfied. We have used
this between to different cities. This is also prevents data corruption cause by intermittent
internet connection.
Hoping you will be convinced of using Terminal Server or Citrix.
By the way, a quick question, why are you hesitant to use RDC or Citrix?
For overview, if your remote requirement is just simple and basic you may use Terminal Server.
The implementation of this is very fast and simple also, what you need is only a license.
If complex and advance features connection requirement connection use Citrix.
For better understanding you may search from the site for the difference of the two.
Thanks.
Regards,
Clint

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