Installation issue with Creative Suite 6 Production Premium install disks on ASUS laptop, Windows 8

Hi Adobe:
While trying to install CS6 Production Premium with install disks on my new laptop, many installation attempts have failed due to the DVD player falling asleep while reading Disk 2.  The Installer software and Disk 1 seem to be operating fine, but after switching the disks when prompted, the installation simply stalls.
I have used these disks before and successfully installed on a previous desktop machine.  I have an Adobe ID and issues serial number for this license.
May I download this content in order to circumvent the install disks entirely and try it that way?
Thanks,
[email protected]

CS6 product downloads
Mylenium

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    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 14 error(s), 4 warning(s)
    WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
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                    Family: InDesign
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    WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
                    Family: Adobe Web Suite CS5.5
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                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
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    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: Adobe Player for Embedding x64 3.1
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: Shared Technology
                    ProductName: Photoshop Camera Raw (64 bit)
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: AdobeCMaps x64 CS5
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: Adobe Linguistics CS5 x64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: AdobePDFL x64 CS5
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: AdobeTypeSupport x64 CS5
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                    Family: CoreTech
                    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
                    Family: Adobe Web Suite CS5.5
                    ProductName: Adobe Media Encoder CS5.5 X64
                    MinVersion: 0.0.0.0
                    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                    Removing this payload from the dependency list.
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    ERROR: DW020:  - Adobe Dreamweaver CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe Photoshop CS5.1 Core depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe Illustrator CS5.1 depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe InDesign CS5.5 Application Base Files depends on Adobe CSXS Extensions CS5.5 to be installed.
    ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
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    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 17 error(s), 8 warning(s)
    WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5.1 Core_x64
    This parent relationship is not satisfied, because this payload is not present in this session.
    ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
    Family: InDesign
    ProductName: Adobe InDesign CS5.5 Icon Handler x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
    WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Player for Embedding x64 3.1
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: Shared Technology
    ProductName: Photoshop Camera Raw (64 bit)
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobeCMaps x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Linguistics CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobePDFL x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobeTypeSupport x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
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    WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
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    ERROR: DW050:  - Adobe SING CS5: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed

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    WARNING: DW024: The payload: Adobe Photoshop CS5 Core  {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
        Family: Photoshop
        ProductName: Adobe Photoshop CS5 Core_x64
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        Family: CoreTech
        ProductName: Adobe Player for Embedding x64
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        Family: Shared Technology
        ProductName: Photoshop Camera Raw (64 bit)
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
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    ERROR: DW025: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
        Family: CoreTech
        ProductName: AdobeCMaps x64 CS5
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
        Family: CoreTech
        ProductName: Adobe Linguistics CS5 x64
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
        Family: CoreTech
        ProductName: AdobePDFL x64 CS5
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
        Family: CoreTech
        ProductName: AdobeTypeSupport x64 CS5
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this dependency from list. Product may function improperly.
    ERROR: DW025: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
        Family: CoreTech
        ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has recommended dependency on:
        Family: Adobe Web Suite CS5
        ProductName: Adobe Media Encoder CS5 X64
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this payload from the dependency list.
    WARNING: DW025: The payload with AdobeCode:  {E8815668-95B0-443D-AC92-2BFD7DD8F16A} has recommended dependency on:
        Family: Adobe Web Suite CS5
        ProductName: Adobe Media Encoder CS5 X64
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this payload from the dependency list.
    ERROR: DW025: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has required dependency on:
        Family: InDesign
        ProductName: Adobe InDesign CS5 Icon Handler x64
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this dependency from list. Product may function improperly.
    WARNING: DW025: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
        Family: Adobe Web Suite CS5
        ProductName: Adobe Media Encoder CS5 X64
        MinVersion: 0.0.0.0
        This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
        Removing this payload from the dependency list.
    WARNING: DW039: Payload {A1BC7068-C1BA-410F-8B9A-DB807C803DE2} Creative Suite 5 Design Premium 5.0.0.0 is not installed so should not be there in the deployment file
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 0 - No error.

    I usually start from the bottom of the log and search for Error and Fatal.  I then search for the error in the Adobe knowledge base, the search bar at http://www.adobe.com/ accesses this.
    You can try using the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/.  There as an option there which allows you to package for support.  You can then post the token to this thread.

  • Problems with Creative Suite Design Premium.

    Does Freative Suite Design Premium 3 work on Window 7 Pro 64 bit?

    I initially installed Creative Suite 3 Design Premium on my PC with Windows 7 64 Bit Home which was upgraded to Professional in December last year so the full prgramme has been running fine until the evening of May 13th then on Monday 14th nothing would open. I uninstalled and reinstalled several times but with no success. Photoshop open but with a windows error message then closes down no other programme will open. I have tried installing without acrobat as it always seemed to want a Vista dll which I have never had ( having said that it will install on it's own after cancelling the vista request box and runs okay). I tried various suggestions from a helpful person on the Adobe chat helpline but then someone else withdrew the compalint saying that CSD 3 did not work with 64 bit which is patently untrue as it had been running successfully for over a year, but suggesting I buy an upgrade. I am quite happy with CSD3 for the moment but given the sudden failure this proposal did make me wonder if soome Adobe upgrade that has come throgh is interferring with 64 bit systems perhaps to get people to upgrade. I would hope not!
    In any case perhaps you can let me know how I submit a formal complaint to Adobe as there does not seem to be a function to do so. I have spent a significant amount of money for this prgramme and I expect it to work.
    So CDS 3 does work with 64 bit the question is why should it stop now? Intriguing but extremely frustrating.
    Thanks for your mail since I cannot seem to reactivate my case # 0183251810 to take this matter further.

  • INSTALLATION ERROR WITH CREATIVE SUITE CS1

    I'm trying to resolve a problem with installing Adobe CS1. I've had to
    re-install OSX 10.3 and upgrade to 10.3.9, and now find that when i install Creative Suite 1 it seemingly installs ok, then doesn't open up when you try to open the application and quits out immediately with the error mesage. I've had it working no problems when i first installed it (this was on 10.2.8 before i upgraded to 10.3) and then ok on 10.3.9, until i've had to re-install OSX 10.3 again and now it won't install at all!
    I'm not Mr Technical whe it comes to the ins and out of Macs (i'm a designer, dont laugh!!) but some pointers as to what might be the problem would be greatly appreciated.
    I've read through some of the questions here similar to this problem, and was hoping that someone had found a definitive solution to this problem with CS1!
    Thanks...
    Dave

    Dear Dave,
    I have never seen this problem but a quick check of the Adobe site had some information that might help you. Here are the links to two different tech docs.
    Hope this helps.
    http://www.adobe.com/support/techdocs/318468.html
    http://www.adobe.com/support/techdocs/329590.html

  • Creative Suites Production Premium questions

    I recently ordered the 5.5 creative suites package & had a couple of questions.
    Is it correct that I can install the software on my home system & also on another machine at work?
    I was also looking into purchasing  magic bullet suite 11 , but am unsure what host I should choose.
    I have FCP 7, and with the suite will have premiere CS 5.5 & After Effects as well.
    Will the plug ins only be in the primary host I select upon purchase?
    Or will they be in accessible for all three applications?
    THANKS

    I can have it on 2 computers as long as they are only used by me & not open at the same time.
    The host for Magic Bullet is for Red Giant's purposes only & I was able to access the plug insin Premiere, FCP, and AE.

  • Issues With Creative Suite 6!

    So less than two months ago at my college bookstore I bought Creative suite 6 on PC and it was working fine till tonight. My pc refused to load acrobat pro x and i decided to repair it. Well little did I know it deleted all of it. I really need this program, how do I get it back?

    Download CS6 products
    Mylenium

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