Installation issue with Elements/Premiere 12 bundle

I haven't been able to install the Elements/Premiere 12 bundle I recently purchased at a Best Buy Store.   The installation screen says invalid serial number when I entered the serial number on the back of the box.   I also tried using the included redemption code to request a serial number, and got an invalid redemption code response.
Using Windows 8.1, Dell XPS 8700, and turned off the Anti Virus during installation.

there's no serial number/redemption code on the outside of any adobe product boxes (except some older products had a number under a sticker so you could determine, before purchase, if there had been tampering).
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Similar Messages

  • Troubleshoot installation problems | Photoshop Elements, Premiere Elements

    Troubleshoot installation problems | Photoshop Elements , Premiere Elements
    I have the windows 8 pro and when I install with displays error Troubleshoot installation problems | Photoshop Elements, Premiere Elements

      Try downloading the free trial. If you install successfully, simply use your serial number to validate.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us

  • Crash issues with elements organizer while running Apple OS 10.9 Mavericks

    Crash issues with elements organizer while running Apple OS 10.9 Mavericks.  Crashes then ask if you want to reopen or not.  Also when you are trying to manuver the page with your mouse things go crazy from a full page edit back to viewing all photos on the site and skipping around from picture to picture.  Unsusable as it is today!

    It is very critical to delete all preferences when you do a major OS X upgrade. You need to go to your username>library>preferences and delete everything pertaining to PSE. To see that library in 10.9, open a finder window, click your user account in the list on the left (the little house with your name), and then click the gear wheel at the top of the window and choose View Options. At the bottom of the list of checkboxes you'll see Library. Turn it on and then you can easily find the preferences folder.

  • Installation Issues with Win XP

    Hi, how are all of you? I am having installation issues with
    Windows XP. Every time I double click the Adobe Air installer, it
    says, "Installer encounters an error and need to be close"
    I have tried on three different PC. All giving same error. I
    downloaded the installer many time from adobe site but nothing
    works.
    Windows XP SP2
    512MB RAM
    Pentium IV 2.4 GHz Processor
    Any suggestion or help will be greatly appreciated.
    Thanks,
    .:.WAHAB

    Hello Tzeng, thank you for your reply. I could not get to the
    log file you mentioned in your reply but here is file generated
    when I get the error:
    FILE LOCATION
    F:\DOCUME~1\DUR-E-~1\LOCALS~1\Temp\c022_appcompat.txt
    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="Adobe AIR Installer.exe"
    FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="Adobe AIR Installer.exe"
    SIZE="42304" CHECKSUM="0xAC3BF086" BIN_FILE_VERSION="1.5.1.8210"
    BIN_PRODUCT_VERSION="1.5.1.8210" PRODUCT_VERSION="1.5.1"
    FILE_DESCRIPTION="Adobe AIR Installer" COMPANY_NAME="Adobe Systems
    Inc." PRODUCT_NAME="Adobe AIR 1.5.1" FILE_VERSION="1.5.1.8210"
    ORIGINAL_FILENAME="setup.exe" INTERNAL_NAME="setup.exe"
    LEGAL_COPYRIGHT="Copyright 2009, Adobe Systems Inc."
    VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
    VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13891"
    LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.5.1.8210"
    UPTO_BIN_PRODUCT_VERSION="1.5.1.8210" LINK_DATE="02/12/2009
    19:35:52" UPTO_LINK_DATE="02/12/2009 19:35:52" />
    <MATCHING_FILE NAME="AdobeAIRInstaller.exe"
    SIZE="15739760" CHECKSUM="0xA9D06949" BIN_FILE_VERSION="1.5.1.8210"
    BIN_PRODUCT_VERSION="1.5.1.8210" PRODUCT_VERSION="1.5.1"
    FILE_DESCRIPTION="Adobe AIR Installer" COMPANY_NAME="Adobe Systems
    Inc." PRODUCT_NAME="Adobe AIR 1.5.1" FILE_VERSION="1.5.1.8210"
    ORIGINAL_FILENAME="Adobe AIR Installer.exe" INTERNAL_NAME="Adobe
    AIR Installer.exe" LEGAL_COPYRIGHT="Copyright 2009, Adobe Systems
    Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
    VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF1128F"
    LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.5.1.8210"
    UPTO_BIN_PRODUCT_VERSION="1.5.1.8210" LINK_DATE="02/12/2009
    19:35:39" UPTO_LINK_DATE="02/12/2009 19:35:39" />
    <MATCHING_FILE NAME="flashplayer_9_plugin_debug.exe"
    SIZE="1786846" CHECKSUM="0x2FE8A8E1" BIN_FILE_VERSION="9.0.159.0"
    BIN_PRODUCT_VERSION="9.0.159.0" PRODUCT_VERSION="9.0.159.0"
    FILE_DESCRIPTION="Adobe® Flash® Player Plugin Installer"
    COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe®
    Flash® Player Plugin" FILE_VERSION="1.0.20"
    LEGAL_COPYRIGHT="Copyright © 1996-2009 Adobe Systems
    Incorporated and its licensors. All Rights Reserved."
    VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
    VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x18FD8B"
    LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.0.159.0"
    UPTO_BIN_PRODUCT_VERSION="9.0.159.0" LINK_DATE="01/13/2007
    18:28:10" UPTO_LINK_DATE="01/13/2007 18:28:10"
    VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="setup.msi" SIZE="30720"
    CHECKSUM="0xF9521F1C" />
    <MATCHING_FILE NAME="Adobe AIR\Versions\1.0\Adobe AIR
    Application Installer.exe" SIZE="67392" CHECKSUM="0x78783101"
    BIN_FILE_VERSION="1.5.1.8210" BIN_PRODUCT_VERSION="1.5.1.8210"
    PRODUCT_VERSION="1.5.1" FILE_DESCRIPTION="Adobe AIR Application
    Installer" COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME="Adobe
    AIR 1.5.1" FILE_VERSION="1.5.1.8210" ORIGINAL_FILENAME="Adobe AIR
    Application Installer.exe" INTERNAL_NAME="Adobe AIR Application
    Installer.exe" LEGAL_COPYRIGHT="Copyright 2009, Adobe Systems Inc."
    VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
    VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x145F9"
    LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.5.1.8210"
    UPTO_BIN_PRODUCT_VERSION="1.5.1.8210" LINK_DATE="02/12/2009
    19:34:43" UPTO_LINK_DATE="02/12/2009 19:34:43" />
    <MATCHING_FILE NAME="Adobe AIR\Versions\1.0\Adobe
    AIR.dll" SIZE="7876928" CHECKSUM="0x7F6C1C4D"
    BIN_FILE_VERSION="1.5.1.8210" BIN_PRODUCT_VERSION="1.5.1.8210"
    PRODUCT_VERSION="1.5.1" FILE_DESCRIPTION="Adobe AIR"
    COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME="Adobe AIR 1.5.1"
    FILE_VERSION="1.5.1.8210" ORIGINAL_FILENAME="Adobe AIR.dll"
    INTERNAL_NAME="Adobe AIR.dll" LEGAL_COPYRIGHT="Copyright 2009,
    Adobe Systems Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
    VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
    PE_CHECKSUM="0x789021" LINKER_VERSION="0x0"
    UPTO_BIN_FILE_VERSION="1.5.1.8210"
    UPTO_BIN_PRODUCT_VERSION="1.5.1.8210" LINK_DATE="02/12/2009
    19:33:38" UPTO_LINK_DATE="02/12/2009 19:33:38" />
    <MATCHING_FILE NAME="Adobe CS3\Flash Professional\Adobe
    CS3\Setup.exe" SIZE="2685104" CHECKSUM="0x7309F0C8"
    BIN_FILE_VERSION="1.0.135.0" BIN_PRODUCT_VERSION="1.0.135.0"
    PRODUCT_VERSION="1,0,135,0" FILE_DESCRIPTION="Adobe Setup"
    COMPANY_NAME="Adobe Systems, Copyright 2005-2007"
    PRODUCT_NAME="Adobe Setup" FILE_VERSION="1,0,135,0"
    ORIGINAL_FILENAME="Setup.exe" INTERNAL_NAME="Setup.exe"
    LEGAL_COPYRIGHT="Adobe Systems, Copyright 2005-2007. All rights
    reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
    VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x298CDB"
    LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.135.0"
    UPTO_BIN_PRODUCT_VERSION="1.0.135.0" LINK_DATE="03/16/2007
    23:30:15" UPTO_LINK_DATE="03/16/2007 23:30:15"
    VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="Adobe CS3\Flash Professional\Adobe
    CS3\WinBootstrapper.msi" SIZE="1823744" CHECKSUM="0x88506662" />
    </EXE>
    <EXE NAME="Adobe AIR.dll"
    FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="Adobe AIR.dll" SIZE="7876928"
    CHECKSUM="0x7F6C1C4D" BIN_FILE_VERSION="1.5.1.8210"
    BIN_PRODUCT_VERSION="1.5.1.8210" PRODUCT_VERSION="1.5.1"
    FILE_DESCRIPTION="Adobe AIR" COMPANY_NAME="Adobe Systems Inc."
    PRODUCT_NAME="Adobe AIR 1.5.1" FILE_VERSION="1.5.1.8210"
    ORIGINAL_FILENAME="Adobe AIR.dll" INTERNAL_NAME="Adobe AIR.dll"
    LEGAL_COPYRIGHT="Copyright 2009, Adobe Systems Inc."
    VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
    VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x789021"
    LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.5.1.8210"
    UPTO_BIN_PRODUCT_VERSION="1.5.1.8210" LINK_DATE="02/12/2009
    19:33:38" UPTO_LINK_DATE="02/12/2009 19:33:38" />
    </EXE>
    <EXE NAME="kernel32.dll"
    FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="983552"
    CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180"
    BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"
    FILE_DESCRIPTION="Windows NT BASE API Client DLL"
    COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
    Windows® Operating System" FILE_VERSION="5.1.2600.2180
    (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32"
    INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft
    Corporation. All rights reserved." VERFILEDATEHI="0x0"
    VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
    MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001"
    UPTO_BIN_FILE_VERSION="5.1.2600.2180"
    UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004
    07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36"
    VER_LANGUAGE="English (United States) [0x409]" />
    </EXE>
    </DATABASE>
    Seems like an XML doc.
    I tried by extracting all the file with WinRAR but nothing
    worked
    Please let me know if you need more information.
    Thanks
    .:.WAHAB

  • Installation problem with Adobe Premiere Elements 7

    I have newly bought Premiere Elements 7 and successfully installed it on my PC.   I have now tried to install it on my laptop also, but when it gets to the bit Registering it rolls back and tells me to try setup again.   I had a previous version on my laptop but uninstalled it.   I tried turning off Virus checker, and even disconnected from the Internet but same thing happened.   Would be grateful for suggestions.

    If you're having trouble with registration and installation, a call to Adobe Tech Support is definitely in order.
    Installation issues are handled at no charge.
    http://forums.adobe.com/thread/414984?tstart=0
    Meantime, make sure your operating system, firmware and drivers are up to date and that you have the latest Quicktime.
    http://forums.adobe.com/thread/416585?tstart=0
    And, even if your system is brand new, it's wise to run a program like Advanced System Care to clear off your temp files and clean your registry.
    http://forums.adobe.com/thread/390602?tstart=0

  • Yosemite upgrade causing issues with Adobe Premiere Elements 10

    Hi,
    Over the last weekend I upgraded my mid-2010 iMac to Yosemite from Snow Leopard and it seems to have caused an error with Adobe Premiere Elements 10.
    Prior to upgrading I was working on a project without issue. Now, when I try to open it I get an error "The project is not compatible with current version of Premiere Elements".
    I have tried other projects and some open without issue whilst others also present the same error. The difference between the projects appears to be whether a DVD menu has been selected. If the project has one - it fails to open.
    It seems strange that the OS would affect software in this way but that is all that has been changed.
    If someone can shed some light on this it would be greatly appreciated.
    Thanks

    Hi,
    Over the last weekend I upgraded my mid-2010 iMac to Yosemite from Snow Leopard and it seems to have caused an error with Adobe Premiere Elements 10.
    Prior to upgrading I was working on a project without issue. Now, when I try to open it I get an error "The project is not compatible with current version of Premiere Elements".
    I have tried other projects and some open without issue whilst others also present the same error. The difference between the projects appears to be whether a DVD menu has been selected. If the project has one - it fails to open.
    It seems strange that the OS would affect software in this way but that is all that has been changed.
    If someone can shed some light on this it would be greatly appreciated.
    Thanks

  • Any Invalid Serial Number Installation Issue With PSE 12 - PE 12 Windows or Mac ?

    http://forums.adobe.com/message/5711110#5711110
    Today I went from Photoshop Elements 12 and Premiere Elements 12 tryouts to the purchased boxed versions that came with two installation discs. One of the discs was for Photoshop Elements 12 and Premiere Elements 12 Windows and the other for these versions on Mac.
    On Windows 7 Professional SP1 64 bit desktop computer, I was hit with Invalid Serial Number for the installation of Photoshop Elements 12 which I did first. Tried 4X, double and triple checking to make sure this was not "user error". It was not. On the 5th try, the purchased serial number was accepted and the installation went to a successful completion.
    Tonight a friend alerted me to reports of similar happening for a lot of Photoshop Elements 12 Mac users. See the link posted at the top of my post.
    At no time did I see this problem with Premiere Elements 12 installation from the same disc as for Photoshop Elements 12 installation.
    Afterward, I installed these programs with the same installation disc on my laptop computer Windows 8 64 bit, I did not have any problems with either installation.
    At this time, I do not know if this Invalid Serial Number is elusive to Photoshop Elements 12 or not.
    If anyone is experiencing this problem with Premiere Elements, please let us know.
    From the link above, it would appear that Adobe is working on the issue.
    Thanks.
    ATR

    shikha
    Thanks for the reply.
    In my case, I had the network firewalls and anti-virus disabled when I did the installs of Photoshop Elements 12 and Premiere Elements 12 on Windows 7 64 bit as well as Windows 8 64 bit.
    I was fortunate in that a 5th try of the serial number entry for the Photoshop Elements 12 install on Windows 7 64 bit was successful, so I did not have to do the computer restart and retry of the install with the purchased serial number. But, good to keep in mind, just in case.
    It is ironic...last time around I got caught up in the Shared Technologies issues with Photoshop Elements 11 and Premiere Elements 11 on Windows 8 64 bit, not Windows 7 64 bit. But, in that case, I did find my way eventually to a successful install on Windows 8 64 bit. This time around it was Windows 7 64 bit where the glitch occurred, but, for me, only for Photoshop Elements 12.
    But, could you clarify...are you generalizing that Photoshop Elements 12 Mac Invalid Serial Number is due to server issues and Invalid Serial Number encountered by Photoshop Elements 12 Windows is  "online - due to some firewall or network issues"?
    Just getting prepared for if and when more questions on Invalid Serial Number might pop up in this forum.
    Thanks.
    ATR

  • Bootcamp windows 8.0 pro installation issue with early 2015 Macbook Pro

    I am having this issue with installing Windows 8.0 pro (and 8.1 pro) on my early 2015 MacBook pro vs. Bootcamp. I have tried different method for  multiple times and all failed. Any help is appreciated.
    Hardware: (1) early 2015 MacBook Pro with 128GB (13 inches) , (2) Sony USB DVD burner. (3) Two 16 gb flash drive 2.0 version from two different manufactures
    Software: (1) 8.0 Pro ISO on flash drive from Microsoft (I have two copies) (2) 8.1 Pro downloaded from Microsoft website.
    Note -  I was able to download the bootcamp supporting files successfully and copy to a USB flash drive.
    Method 1 - Create the installation disk from ISO on flash drive and also tried copying ISO on hard drive (desktop)- failed.
    I have a 16 GB flash drive (2.0V) connected
    ISO is a valid 8.0 pro copy from Microsoft came on a flash drive.
    I have the windows 8.0 pro ISO on a flash drive and plugged in.
    Issue -  It gets to around 50% of "Copying Windows files..." and then doesn't go any further.  8 hours later, still stuck at around 50%.  I also tried to do the copy ISO from desktop. failed as well.
    Method 2 - I repeat the above steps with Windows 8.1 ISO downloaded Microsoft website - failed. Stuck at 50% copying windows file for 9 hours.
    Method 3 - I burned the Windows 8.0 pro ISO to a DVD and try to do the installation through a DVD instead.  DVD was successfully created.
    I was able to perform the partition.  When the computer reboots, it starts the window installation. However, it got stuck at 7% forever. I tried this multiple times and failed.
    Method 4 - I download a 8.1 Pro ISO from Microsoft website, I burned it to a DVD. Repeat method 3,  Again, windows installation stuck at 7%.
    Method 5 - I called Apple. - What they told me is pretty much repeat the above steps. Still failed.

    The ISO file(s) being downloaded seem to be corrupted. Can you use Microsoft FCIV tool - https://support.microsoft.com/en-us/kb/841290?wa=wsignin1.0 ?
    The DVDs should be burnt at the recommended rate for the physical media. DU should be used for burning the DVDs.
    Reference Disk Utility 12.x: Burn a disk image to a CD or DVD and Boot Camp: Creating an ISO image from a Windows installation DVD - Apple Support.

  • SAP R/3  4.6 Installation issue with SAPMMC

    Hi ALL,
    Hi ,
    We are installing SAP 4.6 C SR2 on AIX and Window environment.
    Both CI and DB Instances are in AIX box and DI is on Windows env.
    we completed our SAP R/3 4.6 c sr2 CI and DB Installations with all the Patch levels on AIX 5.3 p570.
    Now we are working on SAP Application Server Installation, We Configured SAMBA on AIX Boxes and able to communicate with AIX from Windows application servers.
    During the Application Installations , we followed the domain install , we got some minor issues and we fixed those, finally the installation went fine and successfully.
    Now we are facing one Issue with SAPMMC- When we try to start the sap from SAPMMC the status remains in "YELLOW" with "Running but dialog Queue info unavailable"  Error, Even r3trans -d working fine and we are able to logon to the SAP system through Application Server and run
    transactions .
    we applied note #72248 . but we still running the same problem.
    I would really appreciate If any one  provide some sugessions , on this issue.
    Thanks in advance
    Nara.
    [email protected]

    Hi.
    I've just carried out this architecture. You have to check 2 things:
    1- Are your DB software levels the same? (AIX + Windows)
    2- Have you checked connectivity from client to DB server?
    Regards,
    Fatih Erten

  • A weird installer issue with xcode

    This is a new macbookpro i bought only a few weeks ago. I installed xcode on it, then removed it due to the fact that i needed to put some really huge hd video files, which needed all the hard disk space i could muster. After moving the videos from my mbp to my external hd, i tried to install xcode again. However, xcode's mpkg won't open, no matter how many times i open it with installer. Other mpkgs and pkgs work fine. What's the problem?

    Hi rhonnywhoop, and welcome to the Dev Forum!
    rhonnywhoop wrote:
    I installed xcode on it, then removed it ... i tried to install xcode again.
    There's no such thing as a weird issue with Xcode after an uninstall-install again cycle. Almost anything can go wrong and weird is the rule, not the exception. But yes, most of the strange problems show up after the installation (e.g., Xcode won't open, Xcode starts up but gcc always fails, Interface builder won't read nib files, etc., etc.). If I needed disk space for a video, I'd probably get another drive before I'd uninstall Xcode, but then I use Xcode all the time. Plus it's too late for that advice, so I'll try my best to point you in the right direction.
    A few questions:
    1) Was there any message when the mpkg failed to open? Please post any such message for us;
    2) Did you install from the DVD that came with your MacBook, or did you download a dmg from the Mac or iPhone Dev Center? If you haven't tried downloading the latest Xcode version yet, that might be worth trying;
    3) Did you uninstall from Terminal, using the command given in the Xcode doc (e.g. /Developer/"About Xcode Tools.pdf"? If not, how did you uninstall the prior Dev Tools?
    4) Is any entry made in one of your logs at the time of the failure? E.g., open Console.app (in /Applications/Utilities) and look for the most recent entries in install.log and system.log. If you find anything like that, please post it for us;
    5) Have you tried any additional cleanup besides the recommended uninstall (question 3, above)? Based on case histories in this and other forums, the most powerful trick is to rename /Developer (e.g. to /OldDev). Other tips will be found by searching on terms like "uninstall" or "clean" in this forum.
    In general, we can assume that since your previous installation was successful, the game is to restore your system to its past condition. This may seem like a no-brainer, but it might help to rule out irrelevant conditions as you try one thing after another. In fact, some developers have cleaned up by re-installing the entire system (needless to say, be sure to try restarting your system before resorting to anything that drastic!). On the other hand, some developers have reported that installing a more recent version of the Dev Tools (if any), can clean up a problem when repeated installs of the same system fail.
    I hope something above will lead you to a solution. Several other developers who regularly contribute to this forum know much more than I do about installation problems. For example, if etresoft joins this thread, be sure to follow his instructions completely and before any others.
    \- Ray

  • Interlacing issue with AME/Premiere CS5?

    Hi,
    I am having some issues with a file that I am trying to conform using AME CS5 from XDCAM-HD mxf wrapped to wmv output that I need to be able to playout of a black magic card to SDI.
    The source file is 25fps PAL
    If I import the mxf directly into AME (without going via Premiere), I can successfully output an interlaced file at 6Mbit CBR using the main profile and it plays out correctly on the monitor I am using to check playback.
    However, I need to remove 2 channels of audio from the hires and overlay a logo. I have done this by importing the file into Premiere, making the necessary changes and exporting it to AME.
    When I do this, if I chose interlaced as my output from AME the resultant file is terrible and movement is extremely jerky. If I change the output to deinterlaced I see an improvement but it is still not as good as the file that has been imported directly to AME without going via Premiere.
    I need to understand (and resolve) what is happening within Premiere that is making a difference to the output file from AME.
    Changing the output format to something other than wmv is not really an option at present.
    I have tried changing the Interpret Footage settings in AME along with various other options. I appreciate that I may not have supplied enough information here for someone to be able to assist but if you let me know what else you need to know I will happily provide it.
    Thanks

    thanks for the clarification and apologies for the misunderstanding. I don't work in the video editing side of the industry so I'm not familiar with a lot of the lingo.
    Unfortunately I have an absolute requirement to either use the prproj (or ideally the FCP xml option) output so that I can substitue the source media in the project and send multiple jobs to AME using an automated process.
    I'm trying to understand what Premiere is doing to the hires file when it exports it that is causing the difference in the resulting output from AME when compared to submitting the hires directly to AME.
    I'm just in the process of setting up a new project that only contains the hires, with no logo added, no settings changed and I am going to run that through AME using the same epr that I used on the direct import of the hires.

  • [SOLVED] Post installation issues with KDE 4.7.0

    I reinstalled my machine (DELL Studio 540 PC) with Arch Linux 64 bit. I did an install using LVM2 and RAID (have 2 500 GB drives in my machine). Everything went fine with the installation and bootloader (grub2) but I'm having a few issues with KDE and grub2.
    1. When booting my machine grub2 gives an error saying "error: fd0 not found" (twice). My machine does not have a floppy drive and has never had one. There is no option in the BIOS to turn floppy off. So why is grub2 complaining about it?
    2. With KDE 4.7.0 thumbnails of pdf files are not generated anymore, they were with previous versions of KDE4. Anybody else have that issue with 4.7?
    3. I have and Brother DCP-7045n printer in my network and when try to print from a KDE program (Koffice, Kate, Kwrite, Kile etc.), the margins are completely messed up. The print preview on the screens looks right but the actual print everything shift upwards to the right. So things on top of a page are cut off for example. Printing from Gnome/GTK apps (Acrobat Reader, Libreoffice etc.) do not show this behaviour. I 've had this issue with KDE4 since KDE 4.3. Here is the original ustream bug:
    https://bugs.kde.org/show_bug.cgi?id=196590
    Anybody got an idea how to fix this?
    4. Skype is crashing on me on startup constantly several times before it finally runs. I've had this problem since the 2.2.x series got released? Anybody got a fix for that. I was hoping a reinstall would fix that problem (same with the printing issue) but no luck.
    5. I'm using KDE's microblogging plasma app to check my twitter account but I can't get to remember my password. Everytime I log into I have to manually login to my twitter and kdewallet is running and has my password stored and everything. This one really pusles me.
    6. The final issue I having and issue was also the  reason why I wanted to reinstall my machine in the first place. I originally used KDEmod as my desktop but they stopped making KDEmod some time ago when they started working on Chakra. So I removed KDEmod and installed KDE from Arch directly. A nice feature of KDE4 is its ability to generate previews on folders containing images and videos. When I switched to KDE that feature stopped working. So I was expecting that with a fresh install that this work and it does except for folders containing jpeg files. If I have a folder containing only jpeg files no previews/thumbnails are generated on the folder but previews the jpeg files themselves are generated. Does anybody else have that problem with jpegs and folder previews?
    Hope somebody can help me with these few issues...
    Last edited by fettouhi (2012-04-05 06:00:06)

    benny_kenobi wrote:
    fettouhi wrote:1. When booting my machine grub2 gives an error saying "error: fd0 not found" (twice). My machine does not have a floppy drive and has never had one. There is no option in the BIOS to turn floppy off. So why is grub2 complaining about it?
    Have you installed grub2 with that --no-floppy flag as described in:
    https://wiki.archlinux.org/index.php/Grub2#BIOS_systems?
    fettouhi wrote:2. With KDE 4.7.0 thumbnails of pdf files are not generated anymore, they were with previous versions of KDE4. Anybody else have that issue with 4.7?
    fettouhi wrote:Does anybody else have that problem with jpegs and folder previews?
    Nope. Is it selected in dolphin>settings>general>previews.
    fettouhi wrote:5. I'm using KDE's microblogging plasma app to check my twitter account but I can't get to remember my password.
    Well that won't be a solution, but you might use choqok instead - at least it stores the password.
    To answer your first answer, yes I installed grub2 with the --no-floppy option as mentioned in the wiki. Regarding 2 I don't understand why that works for you then? I have all things turned on under previews (folder, video, jpeg etc.) but as mentioned in my first post I have no previews with pdf files and jpegs do generate on folder previews. Finally regarding 5 the microblogging plasma app worked fine on my old installation even after I updated to KDE 4.7.0. The password issue I'm having is on my fresh install.

  • 3rd party app Installation issues with Leopard

    I recently purchased a new MacBook Pro with Leopard installed. I have been trying to install (from original media) a number of applications (such as Office:mac 2004) that install and run well on my old G4 running Tiger. On Leopard the installer won't even open the package. I have checked permissions, am in an admin account, etc but nothing seems out of place. I also recognize that these installation packages are pre-Leopard but I can't imagine all my software is now obsolete. Anyone have any suggestions?
    Thanks,
    Doug

    Yes I have checked selected applications that I am having issues with. Office:mac 2004 is being used by others on Leopard and Intel based platforms. Not sure if 100% of these users migrated the installation from a prior machine or were upgrading the OS so already had it installed but that is highly unlikely. A demo copy of this even came with my machine. Per advice from other discussion groups this was completely removed prior to trying to install my bought copy of the software. I had believed that Rosetta would allow most (all) apps that ran on a PowerPC under Tiger to work. Since I can't get the installer to even run, I can't tell if the app itself will work.
    BTW, I am about to go back and reinstall Leopard to see if that solves the problem.

  • Installation Issue with Secure Enterprise Search 11.2.2.2

    Hi,
    I'm facing an issue with Oracle SES 11.2.2.2.
    I have installed this on 11.1.1.6 middleware softwares and weblogic 10.3.6 and the installation is successful. The admin UI opens up in the browser. (http://localhost:13102/search/admin/index.jsp)
    However, when I install it in another environment where 11.1.1.8 versions of middleware softwares are present with weblogic 10.3.6 (performing exactly same steps as above). The admin UI does not open up. When I click on the login button nothing happens.
    Has anybody faced this problem before?
    Thanks,
    Rohan

    I would suggest that you open an SR with Support on this issue
    HTH
    Srini

  • After installation: issues with TOC subchapters

    Hi all,
    I noticed that after installation on a device there were two issues with subchapters in the TOC (i.e. what would be books in a classic Webhelp or HTML Help).
    1. Wrong jumps
    When jumping into the submenu of the TOC and when returning using the 'back' button at the top of the submenu, there is often a wrong jump to an arbitrary topic of the project. This was consistent in a particular output, but if I simply generate and install the apk again then it is usually gone or a different submenu show this problem.
    2. System default styles applied
    Instead of using the hover and active colors defined for toc nodes in the Screen Layout (e.g. brown in the iPhone layout), the default highlight colors of the mobile device (e.g. green) are applied. This is only the case when jumping into a submenu or back, not for other actions of the apk's UI. It seems that perhaps a CSS definition is missing in the mobile.css?
    I tested this using the Android phone and iPhone layouts. None of these problems occur when viewing the HTML 5 output in the browser. Does anybody else encounter these problems / know a solution?
    Robert

    Solved: the mystery of the erratic jumps.
    The reason is an inaccurate control. If I touch the display with my finger tip at the vertical middle of a TOC entry and with the lower part of my finger tip also touching into the next TOC entry, then the app highlights the first entry but jumps to the second target.
    Maby an issue of the HTML5 code, maby an issue of my device.. 
    Addition: I tested it on two other devices and they show this issue too, although to a varying extent depending on screen resolution. The problem remains that if the user touches the fields inaccurately then the software sometimes highlight one TOC entry but jumps to the next entry's target.

Maybe you are looking for

  • MacBook Pro Microphone dosen't work!

    Internal Microphone dosen't work suddenly. Please help me!

  • User Defined Form problem...

    Hi, I have the Item Master Data form opened with the User Defined Form opened. Now the Form has the focus and I'm trying to get an User Defined Item control on the User Defined Form but it says Form not found and I did try to select it or to use the

  • ITS does not display the page properly

    Hello all,    I have installed ITS 6.1 and working with SRM 3.5 in the backend.      When i call individual services thru the browser they work fine but when i run the 'START' service thru the browser(all other services can be called thru the 'START'

  • Ical will not communicate with Mobile Me or Google Calendar

    Suddenly this week IMAC stopped communicating with Mobile Me. After chatting with Mobile Me support they determined it was an ICAL issue. I talked to Apple Support and I reinstalled Ical. Can I restore my Ical events? I am running Time Machine. In th

  • Transaction posting user and time

    how do we get a transaction's posting time and the user who posted it?