Installation issues Adobe Air

trying to run an application that uses adobe air but comes up with a message sayin the installation of this application is damaged, try re-installing or contact the publisher for assisatance...i dont know if the problem is with the application im trying to run or adobe air...the application seems to work for others
can someone plz help me out
[2011-04-26:08:21:35] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-04-26:08:21:35] Commandline is:
[2011-04-26:08:21:35] No installed runtime detected
[2011-04-26:08:21:39] Relaunching with elevation
[2011-04-26:08:21:39] Launching subprocess with commandline c:\users\xxxx\appdata\local\temp\air1d21.tmp\adobe air installer.exe -ei
[2011-04-26:08:21:39] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-04-26:08:21:39] Commandline is: -stdio \\.\pipe\AIR_3260_0 -ei
[2011-04-26:08:21:39] No installed runtime detected
[2011-04-26:08:21:39] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-04-26:08:21:39] Installing msi at c:\users\xxxx\appdata\local\temp\air1d21.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-04-26:08:21:41] Runtime Installer end with exit code 0
[2011-04-26:08:21:41] Elevated install completed
[2011-04-26:08:21:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-04-26:08:21:47] Runtime Installer end with exit code 0
[2011-04-26:08:21:48] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-04-26:08:21:48] Commandline is: -installupdatecheck
[2011-04-26:08:21:48] Installed runtime (2.6.0.19140) located at c:\Program Files\Common Files\Adobe AIR
[2011-04-26:08:21:48] Performing pingback request
[2011-04-26:08:21:49] Pingback request completed with HTTP status 200
[2011-04-26:08:21:49] Starting runtime background update check
[2011-04-26:08:21:49] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update
[2011-04-26:08:21:49] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update to C:\Users\xxxx\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-04-26:08:21:49] Runtime update not available
[2011-04-26:08:21:49] Unpackaging cancelled
[2011-04-26:08:21:49] Runtime Installer end with exit code 0

Hi,
It appears that your log looks ok. Could you try uninstalling your application, verifying that the folder was removed from Program Files, then reinstalling?
Thanks,
Chris

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Problem with installation of Adobe Air 2.6

Hi,
I've got a problem with installation of Adobe Air 2.6 under Mageia 2 Linux. The installation stops with an error. Here's the install.log:
[Adobe AIR Application Installer:8550][ERR] Application Installer end with exit code 7
[setup:11894][INFO] Runtime Installer begin with version 2.6.0.19170 on Linux x86
[setup:11894][INFO] Commandline is:
[setup:11894][INFO] No installed runtime detected
[setup:11894][INFO] Relaunching with elevation
[setup:11894][INFO] Launching subprocess with commandline /tmp/air.HmUPbw/setup -ei
[setup:11894][ERR] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="/tmp/air.HmUPbw/build/opt/Adobe AIR/Versions/1.0/Resources/rpmbuilder error : symbol not found: parseSpec, /usr/lib/librpmbuild.so: undefined symbol: parseSpec error : + umask 022;+ cd /tmp/air.HmUPbw/build;+ '[' 1 -eq 1 ']';+ '[' 1 -eq 1 ']';+ '[' 1 -eq 1 ']';+ exit 0;+ umask 022;+ cd /tmp/air.HmUPbw/build;+ '[' /tmp/air.HmUPbw/build '!=' / ']';+ rm -rf /tmp/air.HmUPbw/build;++ dirname /tmp/air.HmUPbw/build;+ mkdir -p /tmp/air.HmUPbw;+ mkdir /tmp/air.HmUPbw/build;+ '[' 1 -eq 1 ']';+ true;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/opt/Adobe AIR;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/etc/opt/Adobe/certificates/AIR;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared/Adobe;błąd: Nie odnaleziono pliku: /tmp/air.
HmUPbw/build/var/opt/Adobe AIR/Shared/Adobe/AIR;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared/Adobe/AIR/Updater;błąd: Nie odnaleziono pliku: /tmp/air.HmUPbw/build/etc/opt/Adobe/certificates/AIR/crypt/config.xml; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/opt/Adobe AIR; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/etc/opt/Adobe/certificates/AIR; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared/Adobe; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared/Adobe/AIR; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/var/opt/Adobe AIR/Shared/Adobe/AIR/Updater; Nie odnaleziono pliku: /tmp/air.HmUPbw/build/etc/opt/Adobe/certificates/AIR/crypt/config.xml" errorID=1]
[setup:11894][ERR] Runtime Installer end with exit code 7
How can I solve this problem? Thanks in advance for help.

I'm not certain that Mageia 2 Linux is supported. This Release Notes page and this Install Help page don't mention Mageia, just
Fedora Core 12, Ubuntu 9.10, OpenSUSE 11.2.
Roy

Installation of adobe air is not completing on windows 7

I am trying to install adobe air version 15 on my Toshiba laptop with Windows 7. When installation starts the Adobe AIR Setup screen freezes and installation does not complete. I cancelled the install, but the Adobe AIR Setup screen persists and just says "Cancelling". Trying to upgrade AIR as have been having issues with Windows 7 after installing th 2014 Jaqui Lawson Advent calendar. (Windows will not shut down using Shutdown button, and Ctrl-Alt-Del does not bring up task manager anymore). Here is my Adobe Air Install Log:
[2014-10-16:18:48:33] Clearing unused background update directory
[2014-10-16:18:48:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-10-16:18:48:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-10-16:18:48:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-10-16:18:48:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-10-16:18:49:13] Unpackaging complete
[2014-10-16:18:49:15] Unpackaging complete
[2014-10-16:18:49:18] Download success
[2014-10-16:18:49:18] Runtime updated downloaded
[2014-10-16:18:49:18] Download success
[2014-10-16:18:49:18] Runtime updated downloaded
[2014-10-25:08:58:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-10-25:08:58:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-10-25:08:58:36] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-10-25:08:58:36] Commandline is: -updatecheck
[2014-10-25:08:58:36] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-10-25:08:58:36] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-10-25:08:58:36] Commandline is: -updatecheck
[2014-10-25:08:58:36] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-10-25:08:58:36] Performing pingback request
[2014-10-25:08:58:37] Starting runtime background update check
[2014-10-25:08:58:37] Clearing unused background update directory
[2014-10-25:08:58:37] Performing pingback request
[2014-10-25:08:58:37] Starting runtime background update check
[2014-10-25:08:58:37] Clearing unused background update directory
[2014-10-25:08:58:37] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
[2014-10-25:08:58:37] Runtime Installer end with exit code 0
[2014-10-25:08:58:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-10-25:08:58:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-10-25:08:58:41] Unpackaging complete
[2014-10-25:08:58:42] Download success
[2014-10-25:08:58:42] Runtime updated downloaded
[2014-10-25:08:58:55] User had deferred installing the update
[2014-10-25:08:58:55] Runtime Installer end with exit code 0
[2014-10-25:14:06:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-10-25:14:06:33] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-10-25:14:06:33] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-10-25:14:06:33] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-10-25:14:06:33] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-10-25:14:06:38] Starting runtime background update installation
[2014-10-25:14:06:38] Background updates not installed due to running applications
[2014-10-25:14:06:38] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-10-25:14:06:38] Runtime Installer end with exit code 0
[2014-11-01:16:39:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-01:16:40:00] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-01:16:40:01] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:16:40:01] Commandline is: -updatecheck
[2014-11-01:16:40:01] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:16:40:01] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:16:40:01] Commandline is: -updatecheck
[2014-11-01:16:40:01] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:16:40:02] Performing pingback request
[2014-11-01:16:40:03] Performing pingback request
[2014-11-01:16:40:03] Starting runtime background update check
[2014-11-01:16:40:03] Starting runtime background update check
[2014-11-01:16:40:03] Clearing unused background update directory
[2014-11-01:16:40:03] Clearing unused background update directory
[2014-11-01:16:40:03] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
[2014-11-01:16:40:03] Runtime Installer end with exit code 0
[2014-11-01:16:40:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-01:16:40:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-01:16:40:10] Unpackaging complete
[2014-11-01:16:40:11] Download success
[2014-11-01:16:40:11] Runtime updated downloaded
[2014-11-01:17:40:16] User had deferred installing the update
[2014-11-01:17:40:16] Runtime Installer end with exit code 0
[2014-11-01:18:10:41] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:10:42] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:18:10:42] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-01:18:10:42] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:18:10:42] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-01:18:10:42] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:10:42] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:18:10:43] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-01:18:10:43] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-01:18:10:44] Starting runtime background update installation
[2014-11-01:18:10:44] Starting runtime background update installation
[2014-11-01:18:10:44] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:10:44] No background updates pending
[2014-11-01:18:10:44] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-01:18:10:44] Runtime Installer end with exit code 0
[2014-11-01:18:10:51] Runtime updater successfully launched
[2014-11-01:18:10:51] Runtime Installer end with exit code 0
[2014-11-01:18:11:08] Runtime Installer begin with version 15.0.0.293 on Windows 7 x86
[2014-11-01:18:11:08] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-01:18:11:08] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-01:18:11:08] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-09:13:10:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-09:13:10:57] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-09:13:10:57] Commandline is: -updatecheck
[2014-11-09:13:10:57] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-09:13:10:57] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-09:13:10:57] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-09:13:10:57] Commandline is: -updatecheck
[2014-11-09:13:10:57] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-09:13:10:58] Performing pingback request
[2014-11-09:13:10:58] Starting runtime background update check
[2014-11-09:13:10:58] Clearing unused background update directory
[2014-11-09:13:10:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-09:13:10:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-09:13:10:59] Performing pingback request
[2014-11-09:13:10:59] Starting runtime background update check
[2014-11-09:13:10:59] Clearing unused background update directory
[2014-11-09:13:10:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-09:13:10:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-09:13:11:00] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3013" errorID=3013]
[2014-11-09:13:11:00] Runtime Installer end with exit code 0
[2014-11-09:13:11:10] Unpackaging complete
[2014-11-09:13:11:13] Download success
[2014-11-09:13:11:13] Runtime updated downloaded
[2014-11-09:13:11:23] User had deferred installing the update
[2014-11-09:13:11:23] Runtime Installer end with exit code 0
[2014-11-11:20:45:34] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-11:20:45:34] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-11:20:45:34] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-11:20:45:34] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-11:20:45:35] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-11:20:45:35] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-11:20:45:35] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-11:20:45:35] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-11:20:45:35] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-11:20:45:36] Starting runtime background update installation
[2014-11-11:20:45:36] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-11:20:45:36] Starting runtime background update installation
[2014-11-11:20:45:36] No background updates pending
[2014-11-11:20:45:36] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-11:20:45:36] Runtime Installer end with exit code 0
[2014-11-11:20:45:39] Runtime updater successfully launched
[2014-11-11:20:45:39] Runtime Installer end with exit code 0
[2014-11-11:20:46:01] Runtime Installer begin with version 15.0.0.293 on Windows 7 x86
[2014-11-11:20:46:01] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-11:20:46:01] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-11:20:46:01] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-11:20:46:09] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-11:20:46:09] Runtime Installer end with exit code 6
[2014-11-16:13:37:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-16:13:37:09] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-16:13:37:09] Commandline is: -updatecheck
[2014-11-16:13:37:09] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-16:13:37:10] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-16:13:37:10] Commandline is: -updatecheck
[2014-11-16:13:37:10] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-16:13:37:11] Performing pingback request
[2014-11-16:13:37:11] Performing pingback request
[2014-11-16:13:37:11] Starting runtime background update check
[2014-11-16:13:37:11] Starting runtime background update check
[2014-11-16:13:37:11] Clearing unused background update directory
[2014-11-16:13:37:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-16:13:37:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-16:13:37:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-16:13:37:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-16:13:37:45] Unpackaging complete
[2014-11-16:13:37:47] Download success
[2014-11-16:13:37:47] Runtime updated downloaded
[2014-11-16:13:37:55] Unpackaging complete
[2014-11-16:13:37:55] Download success
[2014-11-16:13:37:55] Runtime updated downloaded
[2014-11-16:14:23:22] User had deferred installing the update
[2014-11-16:14:23:22] Runtime Installer end with exit code 0
[2014-11-16:14:31:30] User had deferred installing the update
[2014-11-16:14:31:30] Runtime Installer end with exit code 0
[2014-11-16:19:10:47] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-16:19:10:49] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-16:19:10:49] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-16:19:10:49] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-16:19:10:49] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-16:19:10:51] Starting runtime background update installation
[2014-11-16:19:10:51] Background updates not installed due to running applications
[2014-11-16:19:10:51] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-16:19:10:51] Runtime Installer end with exit code 0
[2014-11-24:08:24:51] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-11-24:08:24:51] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:24:51] Commandline is: -updatecheck
[2014-11-24:08:24:51] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:24:51] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:24:51] Commandline is: -updatecheck
[2014-11-24:08:24:51] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:24:52] Performing pingback request
[2014-11-24:08:24:52] Performing pingback request
[2014-11-24:08:24:52] Starting runtime background update check
[2014-11-24:08:24:52] Starting runtime background update check
[2014-11-24:08:24:52] Clearing unused background update directory
[2014-11-24:08:24:52] Clearing unused background update directory
[2014-11-24:08:24:52] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
[2014-11-24:08:24:52] Runtime Installer end with exit code 0
[2014-11-24:08:24:52] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-11-24:08:24:52] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-11-24:08:24:55] Unpackaging complete
[2014-11-24:08:24:55] Download success
[2014-11-24:08:24:55] Runtime updated downloaded
[2014-11-24:08:25:16] User had deferred installing the update
[2014-11-24:08:25:16] Runtime Installer end with exit code 0
[2014-11-24:08:35:22] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:29] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:35:29] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-24:08:35:29] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:29] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:08:35:29] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:29] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:30] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-24:08:35:30] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-24:08:35:31] Starting runtime background update installation
[2014-11-24:08:35:31] Starting runtime background update installation
[2014-11-24:08:35:31] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:35] Runtime updater successfully launched
[2014-11-24:08:35:35] Runtime Installer end with exit code 0
[2014-11-24:08:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-11-24:08:35:50] Commandline is: -update "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-11-24:08:35:50] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:50] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-24:08:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-11-24:08:35:50] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
[2014-11-24:08:35:50] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:08:35:50] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-24:08:36:43] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
[2014-11-24:08:36:43] Runtime Installer end with exit code 6
[2014-11-24:08:36:45] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-11-24:08:36:45] Runtime Installer end with exit code 6
[2014-11-24:18:01:27] Application Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:18:01:27] Commandline is: C:\Users\chris\Downloads\jlchristmasmarket.air
[2014-11-24:18:01:27] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:18:01:28] Unpackaging file:///C:/Users/chris/Downloads/jlchristmasmarket.air to C:\Users\chris\AppData\Local\Temp\fla863.tmp
[2014-11-24:18:01:43] Application signature verified
[2014-11-24:18:01:43] Unpackaging/validation complete
[2014-11-24:18:01:43] No app located for appID 'com.jacquielawson.marketadventcalendar2014' and pubID ''
[2014-11-24:18:01:53] Converting unpackaged application to a native installation package in C:\Users\chris\AppData\Local\Temp\fla68CB.tmp
[2014-11-24:18:01:56] Native installation package creation succeeded
[2014-11-24:18:01:56] Starting app installation to C:\Program Files (x86). Installing app com.jacquielawson.marketadventcalendar2014 version 1.0.1 using the source file at file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:01:56] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2014-11-24:18:01:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:01:56] Relaunching with elevation
[2014-11-24:18:02:06] Application Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-11-24:18:02:06] Commandline is: -stdio \\.\pipe\AIR_20968_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:02:06] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-11-24:18:02:07] Unpackaging file:///C:/Users/chris/Downloads/jlchristmasmarket.air to C:\Users\chris\AppData\Local\Temp\fla9DAF.tmp
[2014-11-24:18:02:44] Application signature verified
[2014-11-24:18:02:44] Unpackaging/validation complete
[2014-11-24:18:02:44] No app located for appID 'com.jacquielawson.marketadventcalendar2014' and pubID ''
[2014-11-24:18:02:44] Converting unpackaged application to a native installation package in C:\Users\chris\AppData\Local\Temp\fla307D.tmp
[2014-11-24:18:02:46] Native installation package creation succeeded
[2014-11-24:18:02:46] Starting silent app installation to C:\Program Files (x86). Installing app com.jacquielawson.marketadventcalendar2014 version 1.0.1 using the source file at file:///C:/Users/chris/Downloads/jlchristmasmarket.air
[2014-11-24:18:02:46] Installing msi at C:\Users\chris\AppData\Local\Temp\fla307D.tmp\setup.msi with guid {B995C6BE-D74C-4E8F-3C2F-B6E2B374A664}
[2014-11-24:18:03:05] Application Installer end with exit code 0
[2014-11-24:18:03:08] Elevated install completed
[2014-11-24:18:03:08] Launching subprocess with commandline C:\Program Files (x86)\JL Christmas Market\JL Christmas Market.exe
[2014-11-24:18:03:22] Application Installer end with exit code 0
[2014-12-01:17:33:53] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-12-01:17:33:54] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-12-01:17:33:54] Commandline is: -updatecheck
[2014-12-01:17:33:54] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-01:17:33:55] Performing pingback request
[2014-12-01:17:33:55] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2014-12-01:17:33:55] Starting runtime background update check
[2014-12-01:17:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-12-01:17:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-12-01:17:33:55] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-12-01:17:33:55] Commandline is: -updatecheck
[2014-12-01:17:33:55] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-01:17:33:56] Performing pingback request
[2014-12-01:17:33:56] Starting runtime background update check
[2014-12-01:17:33:56] Clearing unused background update directory
[2014-12-01:17:33:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
[2014-12-01:17:33:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
[2014-12-01:17:34:04] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3013" errorID=3013]
[2014-12-01:17:34:04] Runtime Installer end with exit code 0
[2014-12-01:17:34:07] Unpackaging complete
[2014-12-01:17:34:07] Download success
[2014-12-01:17:34:07] Runtime updated downloaded
[2014-12-01:18:24:30] User had deferred installing the update
[2014-12-01:18:24:30] Runtime Installer end with exit code 0
[2014-12-01:20:01:12] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-12-01:20:01:14] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
[2014-12-01:20:01:14] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
[2014-12-01:20:01:14] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-01:20:01:14] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-12-01:20:01:15] Starting runtime background update installation
[2014-12-01:20:01:15] Background updates not installed due to running applications
[2014-12-01:20:01:15] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
[2014-12-01:20:01:15] Runtime Installer end with exit code 0
[2014-12-06:16:27:54] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
[2014-12-06:16:27:54] Commandline is:
[2014-12-06:16:27:54] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2014-12-06:16:28:04] Relaunching with elevation
[2014-12-06:16:28:04] Launching subprocess with commandline c:\users\chris\appdata\local\temp\airfd41.tmp\adobe air installer.exe -ei
[2014-12-06:16:33:44] Cancelling elevated install

IGiveUponAdobe wrote:
Have a look through the pages of pages of requests for help on installing Adobe Air apps on Windows 7 machines. What you'll find is that Adobe has duped a lot of people into doing basic testing on a vehicle that it should have tested thoroughly itself before release. So you'll find lengthy, highly technical and apparently idiosyncratic install logs posted, and then every once in a while Chris Campbell, Adobe's rep, comes online and says something like "Ho Hum. It doesn't seem to work. What you need to do is stand on your head while drinking a gallon of gasoline and singing through your ears. Why don't you spend another 20 hours trying that?"
Amazing. Could you imagine a supposedly legitimate company jerking people like this 50 years ago?
Don't waste your time. Air doesn't work. Find an alternative to Adobe products instead.
I wonder how long this will stay posted before somebody removes it.
Hello,
I understand the frustration, believe me, I really do. Unfortunately, while we do thoroughly test installers we do run into system specific issues from time to time. I do my best to help users, going out of my way to do desktop sharing sessions (at all times of the day and night to accomidate our global user base), creating repair scripts, etc. But you are correct, sometimes it does get technical and we do require the installer log to figure out what might be failing. I apologize if I wasn't able to solve your problem in the past, if you can point me to a post where I didn't follow through I'd be happy to re-read it and see if we can make progress.
I promise I won't remove your post, I just ask that you keep the responses polite and try not to get personal.
Thanks,
Chris

Installation of Adobe AIR on Mac 10.6.8

Jan 4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
Jan 4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Commandline is: -psn_0_942310
Jan 4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: No installed runtime detected
Jan 4 19:42:24 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Relaunching with elevation
Jan 4 19:42:24 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Jan 4 19:42:29 unknownd49a2057ba05 authexec[1699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Commandline is: -ei
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: No installed runtime detected
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Application Support/Adobe"
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/alexflick/Library/Application Support/Adobe"
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Jan 4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Starting silent runtime install. Installing runtime version 3.1.0.4880
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Could not create directory at /Applications/Adobe/Flash Player/AddIns/airappinstaller
Jan 4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Error occurred during copy and set resource fork operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
Jan 4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Rollback complete
Jan 4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
Jan 4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
Jan 4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Runtime Installer end with exit code 7
Jan 4 19:42:40 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Runtime Installer end with exit code 7
Jan 4 19:42:40 unknownd49a2057ba05 com.apple.launchd.peruser.501[104] ([0x0-0xe60e6].com.adobe.air.Installer[1693]): Exited with exit code: 7
Jan 4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
Jan 4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Commandline is: -psn_0_966892
Jan 4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: No installed runtime detected
Jan 4 19:44:47 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Relaunching with elevation
Jan 4 19:44:47 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Jan 4 19:44:50 unknownd49a2057ba05 authexec[1727]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Jan 4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
Jan 4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Commandline is: -ei
Jan 4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: No installed runtime detected
Jan 4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Jan 4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Application Support/Adobe"
Jan 4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/alexflick/Library/Application Support/Adobe"
Jan 4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
Jan 4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Starting silent runtime install. Installing runtime version 3.1.0.4880
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown succeeded
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown succeeded
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown failed (-1)
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Could not create directory at /Applications/Adobe/Flash Player/AddIns/airappinstaller
Jan 4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Error occurred during copy and set resource fork operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
Jan 4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Rollback complete
Jan 4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
Jan 4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
Jan 4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Runtime Installer end with exit code 7
Jan 4 19:44:58 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Runtime Installer end with exit code 7
Jan 4 19:44:58 unknownd49a2057ba05 com.apple.launchd.peruser.501[104] ([0x0-0xec0ec].com.adobe.air.Installer[1722]): Exited with exit code: 7

Does this thread help at all?
http://app1.studiocloud.com/support/index.php?/article/AA-00322/0/Mac-Adobe-Air-Installati onUpdate-Issue.html

Remote installation of Adobe AIR on Apple OS X 10.6.8

Hello all,
I'm attempting to remotely install Adobe AIR via SSH on an Apple OS X machine running 10.6.8 (64-bit) when no users are logged in locally. Let's say I remotely mount the latest dmg released for Adobe AIR using the hdiutil command on the desired host.
hostname:~ ladmin$ hdiutil attach -quiet "AdobeAIR.dmg"
hostname:~ ladmin$ ls -l /Volumes
total 8
drwxr-xr-x@ 3 ladmin staff 102 Aug 5 13:11 Adobe AIR
lrwxr-xr-x 1 root admin 1 Aug 18 12:09 Macintosh HD -> /
(Excellent.)
Using this post (http://forums.adobe.com/message/3795207#3795207), I attempted to install Adobe AIR on the OS X system, but I get the following response back. I am not able to Cntrl+C out of the command once the error message appears. I need to Cntrl+Z and kill (-9) the process.
hostname:~ ladmin$ sudo /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
password:
Mon Aug 22 10:26:25 facula Adobe AIR Installer[34743] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
_RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
The above command works via SSH when a user is logged in locally (admin or standard user), and it does not interrupt their processes with any prompts. It only seems to fail for machines without users logged in locally at the console.
Is there a work-around for this?
Thanks!
Jonathan

Hi Jonathan,
You've run into a known bug in AIR (internal bug #2827334) however there is a workaround for 10.6. It's broken again with 10.7 and we've filed an issue with Apple against it. This command should work for you:
sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'` Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent
Thanks,
Chris

Sidecar installation with Adobe AIR 1.5.3

Hi all,
I'm having some difficulty with a sidecar installation with AIR 1.5.3. I've followed the steps in the runtime redistribution pdf (especially the section "Using the bundled runtime installer") but no luck yet. Here's my scenario:
1. Building the application with the 3.4 flex sdk (the distribution says that Adobe AIR 1.5.2 is included with the 3.4 version of the flex sdk)
2. Downloaded the AIR_Mac_installer_files.dmg from http://www.adobe.com/products/air/runtime_distribution3.html.
3. Renamed the installer to match my application's name.
4. Created a .airinstall.cfg file which included my application's name.
5. Double clicked on the installer file, but I don't get anything. No prompt for installing the AIR application.
This is running on MAC OSX 10.5.7. My "bundled runtime installer directory" looks like:
-rw-r--r-- 1 seanoshea staff 16 Dec 14 18:26 .airinstall.cfg
drwxr-xr-x 3 seanoshea staff 102 Dec 14 17:38 Eye-Fi-Center Installer.app
-rw-r--r-- 1 seanoshea staff 3171146 Dec 14 18:21 Eye-Fi-Center.air
Any ideas on where I'm going wrong here?
Sean

Hi there Ted,
In summary, there are three scenarios which I'm testing on each platform:
1. Installation of the application where the user does not have an AIR runtime previously installed.
2. Installation of the application where the user has an AIR runtime installed.
3. Installation of the application where the user has an AIR runtime installed and has a version of our application installed too (basically this is the update scenario)
I have a bootstrapper application which will be invoking the installer, so I understand I do not need to rename the Adobe AIR installer .exes or .app files.
On Windows XP, the command I'm invoking is shown in Picture 4.png. Basically, I'm invoking the AdobeAIRInstaller.exe file, passing a -silent flag and the name of the application I'm trying to install. This command works fine for scenarios 1 and 2 above. However, if I use this command when I try to update an existing application, I get this error:
Starting silent x1 install from file:///C:/Documents%20and%20Settings/Administrator/Desktop/air/Eye-Fi%20Center.air
UI SWF load is complete
stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR1C.tmp -silent -withRuntime -url file:///C:/Documents%20and%20Settings/Administrator/Desktop/air/Eye-Fi%20Center.air
App installer failed; exit code 9
begin quitting
The permissions problem I was running into in my previous post on Windows Vista is a false alarm. I wasn't running the cmd application with admin rights (despite the fact that I was logged into the OS as an admin). Running cmd.exe as an admin solved that issue.
So, I'm only stuck on the update scenario. Same thing happens on mac when I try to install on a system where Adobe AIR is already installed and the application is installed too. The .airinstall.log file shows:
Starting silent x1 install from file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
UI SWF load is complete
stateRunningAppInstaller: appinstaller -runtime "/Users/seanoshea/Downloads/center-mac/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
App installer failed; exit code 9
begin quitting
The .airappinstall.log shows:
Starting silent app install of file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
UI SWF load is complete
UI initialized
Unpackaging to /private/var/folders/ji/jiiah6G5GYKfLcqFG7+K0k+++TI/TemporaryItems/FlashTmp0
unpackaging is complete
application is bound to side-by-side version 1.0
application is bound to this version of the runtime
app id fi.eye.Eye-Fi-Center
pub id E430518E652B889A80EC0E8A6E532C09FF36DF62.1
Application located at /Applications/Eye-Fi
bad configuration for silent install or update
starting cleanup of temporary files
application installer exiting
Let me know if you need any additional information.
Thanks
Sean

Installer for Adobe AIR does not respond when double-clicked?

I tried to install Adobe AIR on my laptop (WinXP Professional, SP3), but the link at http://get.adobe.com/air/ didn't work - website said 'downloading' and to click OK when prompted, but I never got prompted.
So I found an alternate site, downloaded the installer and double clicked to run it. Nothing happened. So I tried a couple more times before checking my Task Manager.
Under 'Processes', there were several instances of the Adobe Air Installer.exe running, but nothing was happening that I could see!
I'm not sure if it's a conflict with any other software or insufficient system requirements, but I'm pretty sure I'm not doing anything wrongly, cos I managed to successfully install Adobe AIR on another laptop I have, also running WinXP, and got Tweetdeck to work on it.
Would appreciate any help on this matter from the more enlightened.
Thanks in advance!

Are you sure that you don't have Private Browsing enabled when Firefox is opened? <br />
Tools > Options > Privacy = '''Automatically start Firefox in a private browsing session'''
With that setting selected there is no (Private Browsing) showing in the Title bar.

During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occ

Hi I followed all of these instructions and it's still a no go:
Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe". If one exists, rename or delete it.
     Open the Terminal application in your Applications/Utilities folder. Run the following commands:
1
2
3
4
sudo chmod -R ug=rwx,o=rx /Applications/Adobe
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command. Replace username with your username in the next command:
     whoami
     sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/
Close the Terminal application and rerun the Adobe AIR installer.
I am still getting the same ERROR message.
My Adobe log file is ridiculously long.
Help

Can you post the last bit of your log file? 100 or so lines should be plenty to see what's going wrong.

Silent installation and adobe air message

Hi all,
i hope anybody can help me here.
I have create a cs4 silnet package. The silent installation is running well only the adobe air message appears a view times during the installation and i have allways to klick to "ok"
Adobe AIR
This application requires Adobe AIR to function.
Please download the latest version of the runtime from http://www........ and so on
I just want to dsiable all messages
I tried with 10.5 and 10.4 Mac OS X

nobody who can help me here?

Paused installation on Adobe AIR

I am in the process of installing Adobe CS4 Design Premium, but the installation disk stops at "Currently Installing Adobe AIR." It has been installing for several hours with no change. This is a new mac mini, and I migrated all my info over from my other comp, which had the Design set up already, but they told me I needed to install on the new computer with the actual disk. What should I do?
Thanks,
Gwen

Hi Gwenruelle,
I'd recommend ensuring all other programs are closed when installing CS4 Design Premium. Sometimes a dialogue window comes up but its not in the foreground. You could also try installing AIR manually first from here before running the installation http://get.adobe.com/air/otherversions/ and see if that that helps.
-Dave

Problem of native installer of Adobe Air

The native installer will display an error as shown in the screenshot. But the native installer can execute normally after install A
ir 2.0 public Beta First.
Therefore, I think that the problem is not the system requirements problem.
How can I run the native installer without installed Adobe Air First?

Thanks. I'd looked for a META-INF/AIR folder under CS5 but failed to find one. So I gather the CS5 installer is not exactly a full-blown AIR application, but uses bits of AIR technology?

Installation issues Adobe Pro X as a AAME package

Hi there,
We have some installation issues with a created Adobe Pro X package.
This is a new problem, the same package was installed 4 months ago on a similar system (Windows 7 enterprise edition x64) and even on a Windows Server 2008 (terminal server).
The symptoms of this problem are:
When starting the .msi (in the "build" directory) the installer starts and disappears after a couple of minutes without a warning or error. You can see in the task manager that the installation was going on but then it stops.
There is no new directory "Adobe Pro X" in the "C:\Program Files (x86)\Adobe" directory.
I tested this on a new installed "fresh" installation of the Windows environment.
Do you guys know what to do?
Thanks in advance!

Hi d.kieviet,
If the same package installed fine on another computer then we have to check the install logs to determine what might have gone wrong.
To collect the logs:
Please install Acrobat via following command line: msiexec /i AcroPRO.msi /L*v c:\logs\acrobat.log
make sure there is ‘logs’ folder created under C:/ drive
Regards,
Rave

Problème d'installation d'adobe air sous android

Salut, j'aimerais savoir pourquoi je ne peux pas installer adobe air sur mon smartphone sous android market??

Bonsoir. Adobe exchange est intégré à Photoshop CC. Voyez dans le menu fenêtres-extensions-adobe exchange.

Installation of Adobe Air recommended update

I am running AdobeAir version 3.2.0.2070. Upon attempting to update I receive the following error message. This Application cannot be installed because this installation has been mis-configured. Please contact the application author for assistance. I have made the following attempts:
Uninstall, new install
tried Microsoft "fixit" program
many reboots
All to no avail!!

Hi Orley,
Unfortunately I don't think you can attach files to posts. You can either email me the file at [email protected] or you can copy/paste the contents of the log to a post.
Chris

Samsung GS2 tinted camera image issue (Adobe AIR AS3)

Hi I am having problem with accessing my Samsung Galaxy 2 camera through using flash.media.Camera.
To allow my QR add-on to function, I need to be able to access the camera through flash.media.Camera.
However for some reason, I am getting weird tinted picture on my screen. It might have something to do with the "Amoled" display or dual-core processor.
If anyone has come across this before please give me some guidance!
Thank you very much in advance!
Here is my code (My Settings: 800x480 | FPS:30 | Portrait)
import flash.media.Camera;
import flash.media.Video;
var video = new Video(400, 400);
var camera:Camera = Camera.getCamera();
camera.setQuality(0, 100);
camera.setMode(video.width, video.height, 30,false);
video.attachCamera(camera);
addChild(video);

Hi there
Please take a look at the page linked below.
Click here to view
Cheers... Rick

Installation issues Adobe Air

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