Installation issues for Creative Suite 5

Hello,
I have a new laptop and I am re-installing my software. For some reason, when it asks me to type in my serial number, it won't let me type in any letters. It only accepts numbers.
Help?
Thank you,
Margherita

Hi Margherita,
CS5 serial number is not alphanumeric. It consists only numbers.
Please make sure you are using the correct serial number meant for the product.
To find the serial number please refer the KB : http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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