Installation issues...installation package (*.msi)
I receive a message that states:
"the feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'itunes' disk and click ok"
I'm allowed to 'browse' to find this 'feature' but when I do the file type its searching for shows up as 'installation package (*.msi)'
to my knowledge, i've never had a cd-rom for itunes. I'm really not sure what to do. I'm trying to download the latest version for 2 reasons- 1. my gf gotta new nano and it requires version 7 or higher and 2. i'd like to be able to download shows to my ipod.
any help is greatly appreciated.
PC Windows XP
Are you sure? The standard package for PSE is three discs if you just buy PSE, and five if you got PSE +PRE. Where did you buy it?
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Installation package (*msi) missing
I am trying to upgrade my version of itunes and during installation I'm getting a rquest for the location of the installation package (*msi) for the previous version. I tried a search and found no file. How can I fix this?
doublechecking, kris. Is an itunes.msi missing, or is a different .msi missing? (In this context, nine different .msi files could possibly be being mentioned.)
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Unable to install itunes 10.5 after update issue. "windows installer package error"
So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
• msiexec /unregister
• msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1. Choose Start > Computer
2. In Computer, open the "C:" drive.
3. Open the Users folder.
4. Double-click the folder titled with your username.
5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6. Choose Organize > Folder and Search Options.
7. Click the View tab.
8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9. Click OK.
10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11. Double-click the Local folder to open it.
12. Right-click on the Temp folder and choose Delete.
13. In the confirmation dialog that appears click Yes.
14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15. Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1. Quit iTunes.
2. From the Start menu, click Control Panel.
3. In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4. Select iTunes from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove iTunes, click Yes.
6. After the uninstallation is complete, do not restart your computer if you are prompted to.
7. If other program entries were listed for iTunes in Programs and Features remove those as well.
8. In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
Hi Team,
I am trying to restore/design few SSRS reports in my PPS Dashboard Designer 2013. On my process I got the error "Failed to load the appropriate report editor" and to rectify it I tried installing the SqlSysClrTypes.msi on my machine (32 bit). But
while installing, got the error "The Installation package is not supported by this processor type". kindly help me in getting link for downloading the correct version on the add-on.
Thanks,
-ArsathTry below msi
http://download.microsoft.com/download/B/6/3/B63CAC7F-44BB-41FA-92A3-CBF71360F022/1033/x86/SQLSysClrTypes.msi
http://social.technet.microsoft.com/Forums/lync/en-US/dab8767e-92a0-4cee-aad8-1e216084acfa/getting-error-on-installation-of-sqlclrtypemsi-on-windows-server-2008-r2-64-bit-machine?forum=ocsclients
install the sqlsysclrtype.msi for sql server 2012
http://stackoverflow.com/questions/14991693/created-msi-but-get-installation-package-is-not-supported-by-this-processor-type
If this helped you resolve your issue, please mark it Answered -
when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Hello,
I am running a windows SBS 2011 standard system and there was currently an update for Exchange 2010 Rollup 2 Service Pack 3 and it keeps failing. It says that it cannot find the installation package (exchangeserver.msi) and it is looking for it
in E:\Software\Exchange2010-SP3-x64\ folder but there never was this folder. There is only an Exchange2010-SP3-x64.exe file.
The only exchangeserver.msi file that I find on the server any where is in C:\ProgramFiles\Windows Small Business Server\Bin\CMPNENTS\EXCHANGE14_SP1 but it won't accept it (says not authorized for this update or something alike).
Please help. It is currently causing issues with email. Some of the features are not working because it says exchange is currently under maintenance.
Any suggestions would be greatly appreciated. Thank you.Susan you are correct: After I installed Exchange 2010 SP3, I deleted the msi just to "clean up' my hard disk... While trying to install Rollup 2 for SP3, the installer is trying to find it. I downloaded the installer, used 7-zip to get
the msi and I pointed the installer to it when asked.
The installation failed 3 times...
NOTE: I was using WSUS to install the Rollup: I downloaded the Rollup installer and I executed: I could see where the installer was hanging up! First it asked me to stop an SBS service and something else (sorry I do not remember), I stopped
the services and installation continued. Then it asked me for more files from the SP3 installation which I found on the installation folder that I created with 7-zip. I copied to the path that the installer was looking and installation finished
(finally!)...
NOTE 2: If you have any firewall appliance that denies Internet access to un-authenticated requests, you better turn that rule off because the installer accesses the internet (not sure why - probably for Dot Net assemblies)...
Susan THANKS for all your help to the community! You have helped so much!
All the Best
Constantine -
iTunes not installing. Windows XP, SP3. Mesage reads:" The feature you are trying to use is ona network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes.msi in the box below. iTunesSetup.exe shows in my download folder, but it will not install.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes64.msi. What does this mean as I can't seem to find any such folder.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder
Hello there, AndyB73.
The following Knowledge Base article offers some great troubleshooting recommendations for issues installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so muchShould the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Where is the folder containing installation package to bonjour.msi located
having issues downloading itunes v10.5.1. on Windows XP. Error message The feature you are trying to use is on a network resource that is unavailable. Enter an alternative path to a folder containing the installation package Bonjour.msi.
Where do I find the alternative path to a folder containing the installation package Bonjour.msi?(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Installation package.itunes.msi
When I try to upgrade my itunes, I get the message that my installation package.itunes.msi cannot be found?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi". Where do I find this or how do I get it?
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I try to update itunes, I get the following: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box below.
This leads me to another dialog box that says: The file .......is not a valid installation package for the product iTunes. Try to find the installation package iTunes64.msi in a folder from which you can install iTunes.
That doesn't work either. What to do?
DeanDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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